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Diamond Certified Category Report

Napa County – Drywall Contractors

Kapple Drywall

(707) 387-4024
CONTACT

LICENSE 846115

DIAMOND CERTIFIED COMPANY REPORT

Curtis Kapple, Owner

Kapple Drywall provides a complete range of drywall services for residential and commercial clients in Napa, Sonoma, Marin, San Francisco, and Alameda Counties. The company has the training and equipment to handle every aspect of the drywall installation and repair… Read more

Key Services

Drywall Installation & Repair Finishing

AREAS SERVED

Serving Napa, Sonoma, Marin, San Francisco, and Alameda Counties and Parts of Contra Costa County

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

Diamond certified companies are top rated and guaranteed

Why Trust Diamond Certified Drywall Contractors Rated Highest in Quality?

Only the best drywall contractors in Napa County have earned the Diamond Certified award by scoring Highest in Quality in the most accurate and rigorous ratings process anywhere. You’ll never be fooled by fake reviews, since all research is performed by live telephone interviews that verify only real customers are surveyed. Most companies can’t pass this test. That’s why you’ll feel confident when you choose a Diamond Certified drywall contractor listed below. Simply click on the name of a Diamond Certified company below to read ratings results, informational articles and verbatim customer survey responses.

Thousands of customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program cuts out mediocre and poorly performing companies. If you want quality, you’ll have confidence in choosing Diamond Certified companies. And you’re backed by the Diamond Certified Performance Guarantee.

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DIAMOND CERTIFIED EXPERT CONTRIBUTORS IN THE Napa County – Drywall Contractors CATEGORY

Curtis Kapple is a veteran drywall contractor and owner of Kapple Drywall, a Diamond Certified company since 2015. He can be reached at (707) 387-4024 or by email.

Curtis Kapple

diamond certified contributor profile and expert article

Curtis Kapple: Mud and Numbers

By James Florence, Diamond Certified Resource Reporter

EL VERANO — Every kid likes to play with mud, but for Curtis Kapple, this took on a whole different meaning. “My father was a drywall contractor and started teaching me the trade when I was about five years old,” he explains. “By the time I was 10, I was mudding and taping, and by age 14, I was doing finish work. I spent all my weekends and summers throughout high school working full-time.”

After high school, Curtis went to college and studied accounting, but the idea of spending his workdays at a desk didn’t appeal to him, so after graduating, he returned to the trade he knew. “I stuck with drywall for a couple of reasons,” he explains. “Number one, I already had experience, so I could start back up as a journeyman and make a nice income. Number two, I couldn’t sit still when I was that age, so being cooped up in a cubicle all day just wasn’t going to happen.”

Even though he never became an accountant, Curtis’ college education nonetheless gave him an advantage in his professional livelihood. “A lot of drywall contractors are really good at drywall, but they struggle when it comes to the numbers and paperwork,” he says. “My experience with accounting really helped me in that regard because it gave me an edge over my competitors.”

Today, as owner of Kapple Drywall, Curtis says he enjoys the varied and fast-paced nature of his work. “I like the fact that we’re on different jobsites all the time. Usually, we’re in and out within two or three weeks, so we get to see a lot of different homes and meet a lot of different people, which keeps things interesting.”

Born and raised in Marin County, Curtis resides today in Sonoma County, where he appreciates the ample opportunities to demonstrate his professional proficiency. “I like that there are a lot of high-end homes in this area because it provides us with a lot of work,” he says. “Not only is the money good, but the customers are looking for quality, so it really gives us a chance to shine at what we do.”

Outside of work, Curtis engages in a number of active hobbies and pastimes. “I go to the gym regularly and I’m an avid golfer—I actually have a single digit handicap,” he says. “I also love to go fishing and crabbing in my boat. In just the last couple of weeks, I’ve been steelhead fishing in the Russian River and sturgeon fishing in the bay.” Another of Curtis’ favorite pastimes is working with his hands. “I love doing projects, whether it’s working on my house or on one of my boats. It’s like my therapy.”

In his life and career, Curtis espouses the importance of professional integrity. “Everyone makes mistakes, but it’s how you handle your mistakes that determines what kind of person you are,” he asserts. “You don’t walk away from your mistakes—you take care of them. As long as you do that, customers will hire you, because they know that, no matter what, you’re going to make things right.”

When asked the first thing he’d do if he were to retire tomorrow, Curtis says he’d devote more time to the activities he currently enjoys. “I’d still go to the gym, golf and go fishing. I’d also probably do some more traveling.”

Ask Me Anything!

Q: What’s your favorite sports team?
A: The San Francisco 49ers.

Q: What’s your favorite TV show?
A: “Angler West.” It’s a fishing show.

Q: If you could live in the city or the country, which would you choose?
A: The country—I like having some land and enough space to store my toys.

Q: Do you collect anything?
A: Antiques, coins and old fishing gear.

Q: What was your favorite toy as a child?
A: My hammer.

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Three Types of Drywall Compound

by Curtis Kapple, a Diamond Certified Expert Contributor

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EL VERANO — If you’re planning a drywall project, one important consideration is the type of compound or “mud” you plan to use. Drywall compound comes in a few different classes, so it’s crucial to choose the right product for the… Read more

Expert Video Tip

Video: Differentiating Quality with Drywall Mud

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Complete Video Transcription:

EL VERANO — Host, Sarah Rutan: If you’re planning a drywall project in your home, you’ll want to be aware of the different types and grades of… Read more

SELECTED PHOTOS FROM THESE TOP RATED COMPANIES

  • Kapple Drywall is known for its clean, crisp lines.

  • Kapple Drywall installed the drywall inside this church on Channing Way in Berkeley.

  • Kapple Drywall installed drywall around these high ceiling beam braces at a construction office in Petaluma.

  • Kapple Drywall installed the drywall at Williams Selyem Winery in Healdsburg.

  • Kapple Drywall handled the drywall work at Friedman‰Ûªs Jewish Center in Santa Rosa.

  • Intricate details were required to create a smooth, elegant drywall finish on this church interior.

  • This modern building in Petaluma was made to look like a retro barn.

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INDUSTRY INFORMATION AND RESEARCHED ARTICLES BY THE DIAMOND CERTIFIED RESOURCE

INDUSTRY INFORMATION - Napa County – Drywall Contractors
Associations for Professional Drywall Contractors

Contractors State License Board (CSLB) (www.cslb.ca.gov)
California Department of Consumer Affairs (DCA) (www.dca.ca.gov)
North Coast Builders Exchange (NCBE) (www.ncbeonline.com)
Gypsum Association (GA) (www.gypsum.org/)
Drywall Recycling (www.drywallrecycling.org/)
Drywall Information Trust Fund (www.drywallca.com/)
Northern California Drywall Contractor’s Association (NCDCA) (www.drywallca.com/frame_nca.html)

Know What You Want
Consider What You Want from a Drywall Contractor in Napa County

You will want to consider many factors before selecting a drywall contractor in Napa County in the cities of Napa and American Canyon. If you take the time to consider your needs and what you want, then you will be able to choose a drywall contractor who can most successfully meet those needs and give you the service you want. Write down everything that you are searching for before you begin your research. Consider the following questions before you choose your drywall contractor.

  1. Do I want a Diamond Certified company that is rated best in quality and backed by the Diamond Certified Performance Guarantee?
  2. What is my budget for drywall work?
  3. What is my timeline for completing the drywall work?
  4. What is the specific project I want drywalled?
  5. What personal and professional characteristics would I like my Napa County drywall contractor to have such as  good communication skills, honesty, reliability, cleanliness, etc.?
  6. Are there any changes I need to make before the drywall contractor begins their work?
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What To Ask In Person
Interview Questions to Ask in Person with a Napa County Drywall Contractor

Once you’ve narrowed down the field to a few of the best drywall contractors, visit some in person to meet your representative. As you interview drywall contractors in Napa County, including the larger cities of Napa and American Canyon you may want to ask the following questions.

  1. What is your timeline for bidding the contract and completing the drywall work?
  2. How many projects similar to mine have you completed?
  3. How long do you expect the drywall project to take?
  4. Do you carry workers’ compensation and liability insurance?
  5. How do you price drywall work?
  6. What type of warranty do you offer and what are the terms?
  7. Are construction permits needed for this drywall work and, if so, will you be responsible for getting them?
  8. Do you hire subcontractors for any of the drywall work?
  9. What professional organizations are you a member of?
  10. How and when do you clean up the construction site?
  11. What will you do with the trash and debris?
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  • What To Ask References
    Requesting Information from Previous Customers of a Napa County Drywall Contractor

    It’s best to choose a Diamond Certified drywall contractor because all certified companies have passed an in-depth ratings process that most other companies can’t pass. If you want quality from a drywall contractor in Napa County and the greater Bay Area, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies. And you’ll never be fooled by fake reviews. That’s because all research is performed in live telephone interviews of actual customers.

    If you can’t find a Diamond Certified drywall contractor within reach, you’ll have to do some research on your own. If you do, it’s wise to call some references provided by your drywall contractor. Keep in mind, though, that references provided to you by the drywall contractor are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That’s because references given to customers from companies are cherry-picked instead of randomly selected from all their customers. So the contractors will likely give you a few customers to call that they know are satisfied.

    If you do call references on your own, specifically ask for a list of the company’s 10 most recent customers. This will help avoid them giving you the names of only customers they know were satisfied.

    1. Were you satisfied with the service from the drywall contractor?
    2. Do you feel like the drywall contractor charged a fair price for the quality of the work?
    3. Would you recommend this drywall contractor to your family and friends?
    4. Did they finish the job on time?
    5. Did the drywall contractor show up on time?
    6. If you need a drywall contractor in the future, will you consider hiring this drywall contractor?
    7. What type of drywall project did you hire the drywall contractor to complete?
    8. Did the drywall contractor clean up after completing the job?
    9. Did the drywall contractor seem receptive to your input?
    10. Did the drywall contractor provide answers to questions to your satisfaction?
    11. Were there any unexpected costs? If so, what?
    12. Did the drywall contractor keep you up to date on the status of your project?
    13. If you live in a smaller area such as Deer Park and Oakville, did you have to pay extra for their travel expenses to your home?
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  • Review Your Options
    Making a Choice on the Best Drywall Contractor for You in Napa County

    The Diamond Certified symbol has been awarded to companies that scored Highest in Quality in an accurate ratings process.

    Choosing a drywall contractor is an important decision for you and your family. Before deciding on the best drywall contractor for you in Napa County in the cities of St. Helena, Calistoga and Yountville, it’s important to consider the following questions.

    1. What is my time frame for this drywall project: when do I intend to begin it and when do I need to have it completed?
    2. Does my drywall contractor of choice have good references that I have checked?
    3. Is my drywall contractor of choice charging a reasonable price for quality work?
    4. Is my drywall contractor listed in the Better Business Bureau as having complaints filed against him? If so, were they valid complaints that required disciplinary action?
    5. Is my drywall contractor well-established in the community?
    6. Is the drywall contractor’s estimate within my budget?
    7. Can the drywall contractor in Napa County meet your needs when it comes to scheduling, customer service and experience?
    8. Which drywall contractors in Napa County offer the better warranty?
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  • How To Work With
    Reviewing Your Contract with a Drywall Contractor in Napa County

    After you have found a Napa County drywall contractor that you can trust, you should have peace of mind as you begin the process of drywall installation. A Napa County drywall contractor leads you through the process step by step so you can continue with your own responsibilities and work and let them take the worry of your drywall installation.

    Once you’ve hired a drywall contractor in Napa County, including the smaller cities of Angwin and Deer Park, you will have an initial meeting between you and the contractor to discuss your requirements and the contractor’s qualifications. An estimate of the project and its feasibility is drawn out. Furthermore, you will discuss the budget and design of the project as well as any restrictions and permissions that will be needed. Use the notes that you have taken so you can accurately describe any concerns that you have. Be very detailed and don’t be in a rush. It is as important for you to hear their suggestions and observations as it is for them to hear you. If you don’t understand something, ask for an explanation.

    It is important for you to completely comprehend the drywall project and what it entails. The contractor will provide you with an estimate based on the specifications. He will also offer choices. Once the final contract has been drawn, the next step will be applying for permits. Last of all, the installation and financing process will begin.

    Be sure to get all estimates in writing before any work begins. The estimate should include an itemized list of the cost of supplies and the labor. Don’t ever sign a blank estimate.

    Signing the Contract with a Drywall Contractor
    When you feel satisfied with the information you have received from your Napa County drywall contractor, you are ready to sign the contract. Be sure that they have a phone number where you can be reached at all times. Once the contract is drawn up, it should be signed by both parties: you and the drywall contractor. If any sub-contractors will be involved, they should sign the contract as well. The contract should protect the interests of both you and the contractor. Expect the drywall contractor to stay within the estimate. However, if the actual cost exceeds the original amount of the estimate, they must get your approval before moving ahead.

    You contract should include the following:

    • A clear, concise, and complete description of the project, including start and completion dates. It should also include who will be responsible for each aspect of the project.
    • The estimate or quote of the project.
    • How “change orders” will be handled. Any changes or additions to the project should be written up in the contract so that the conditions for change are pre-determined. Furthermore, the contract should list how and when payment will be made for adjustments.
    • Contractor’s name, physical address, mailing address and phone.
    • Any oral promises made.
    • Who will be responsible for obtaining necessary permits (this is usually the contractor).
    • A payment schedule as well as the terms for the contractor, subcontractor(s) and suppliers.
    • Warranties should be written and the length of time as well as limitations should be covered. Warranties should cover materials and workmanship, and names and addresses of the warrantor. This may include the contractor, manufacturer, and distributor.
    • Detailed materials list: product, size, color, type, model, and brand name. Any additional or alternate materials that may be used if necessary should also be listed.

    Prep Work for You to get Ready for Your Napa County Drywall Contractor
    Professional drywall contractors are able to handle the very small to very large aspects of their work. However, depending on if you are having a brand new project or having drywall repair there are some things that you can do to prepare for them and to make their progress in your drywall work go more smoothly. Doing these things may even cut down on their labor costs and can keep your home and belongings from being damaged.

    Provide parking space and room for their work vehicles to maneuver. Drywall contractors often have large vehicles that require more space than average. Contact your contractor before they begin building and ask them how many parking spaces they need and how much room they need. It is also helpful to walk through the area with your contractor so any hazards or clearance issues can be pointed out before the actual work begins.

    Keep your pets and children away from the area. Your drywall contractor will be focused on your project and should not have to watch out for your pets or children at any time. This not only prevents accidents and injury but also any expense that comes from accidents that may happen because of children and pets being in the way.

    Remove any furniture or movable items from the area. Before they begin work on your drywall project, you will want to be sure the area is cleared for the drywall workers.

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  • Be a Good Customer
    Being a Good Customer for a Drywall Contractor

    It’s the drywall contractor’s responsibility put in quality drywall using the best possible installation techniques. But you play a big part in the success of your drywall installation, too. Here are a few simple steps you can take to be a good customer when hiring a Napa County drywall contractor.

    • Be clear and upfront with the drywall contractor. Let them know what you want from your drywall installation, the long-term outcome you’re expecting and specific ways they can satisfy your expectations.
    • Pay for the drywall work promptly.
    • Remember, a friendly smile goes a long way!
    • Ask your drywall contractor if you should call to check on the progress or if he will call you with updates.
    • When your contractor contacts you, return calls promptly to keep the drywall contractor on schedule.
    • Be sure your service representative has a phone number where they can reach you at all times while they’re installing your drywall. The work will move along more smoothly if your drywall contractor can reach you for any necessary updates, questions or work authorizations.
    • Before you hire a drywall contractor in Napa County, restate your expectations and goals, and reiterate to the drywall company representative your understanding of the agreement. Most problems with local drywall contractors occur because of a breakdown in communication. By being clear about your expectations and theirs, you can avoid most conflicts.

    Why would you want to be a good customer? Drywall contractors in Napa County appreciate customers who are straightforward, honest and easy to work with. Your good customer behavior sets the tone from your end and creates an environment conducive to a good relationship. Things may very well go smoother and any problems may be more easily resolved.

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Check The Work
Making Certain the Completed Napa County Drywall Contractor’s Work Matches With the Invoice

When the drywall contract work is completed, your drywall contractor is required to give you a written invoice. This must include:

  • The name and physical address of the drywall contractor
  • An itemized list of all merchandise purchased or included
  • The total drywall project cost, including the amount charged for labor
  • A list of all work performed, including the warranty
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Written Warranties
Be Sure to Ask for Written Warranties from Your Napa County Drywall Contractor

Most good drywall contractors will offer some type of warranty on the drywall work. Before the drywall contractor leaves, confirm any warranties offered by the drywall contractor in Napa County, including the larger cities of Napa and American Canyon. All details of the warranty should be provided to you in writing. The written warranty document must detail the following:

  • The drywall contractor’s name and physical address
  • Your responsibility in the case of a problem with the drywall project and what you need to do in order to redeem the warranty.
  • If the drywall contractor warranty coverage is transferrable to the new owner in the event that you sell the home.
  • The length of time as well as limitations should be covered. Warranties should cover materials and workmanship, and names and addresses of the warrantor. This may include the contractor, manufacturer, and distributor.
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Top 10 Requests
Most Popular Napa County Drywall Contractor Requests

Patching Drywall
Patching drywall is the process of repairing or patching an area of drywall that has been damaged or needs replacement.

Drywall Installation
Drywall installation is the installation of drywall either in a new area or an area being repaired.

Drywall Taping
Drywall taping is the taping of drywall that has been installed.

Drywall Removal
Drywall removal is the removal of drywall because of damage or remodeling, etc.

Drywall Plastering
Drywall plastering is the process of plastering drywall.

Drywall Finishing
Drywall finishing is the last of the process of drywall installation and completes the drywall before paint or paper is applied.

Drywall Texturing
Drywall texturing is the texturing that is done after drywall is installed to make the surface ready for paint or wallpaper.

Drywall Plaster Repair
Drywall plaster repair is the repair of drywall plaster.

Drywall Mud
Drywall mud is the application of mud on drywall plaster.

Acoustic Sheetrock
Acoustic sheetrock is sheetrock or drywall that is specifically designed to help control acoustics.

Top 10 Brand Requests for a Napa County Drywall Contractor

Imperial Drywall

EagleRoc Drywall

ToughRock Sheetrock

Gold Bond Drywall

Titan Drywall

Georgia Pacific Drywall

Unifix Drywall

USG Drywall

Type X Drywall

National Gypsum Drywall

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Glossary Of Terms
Glossary of Terms for Good Drywall Contractors

adhesive
An adhesive is something that will cause two or more materials to bond together.

all-purpose compound
All purpose compound is a powder that is mixed with water and is then used for covering joints and setting tape.

backingboard
Backing board is gypsum wallboard which is used as the first layer in a several layer wall system.

base coat
Base coat is the base coat of compound used when you are going to apply multiple coats.

baseboard
Baseboard is the finishing trip put in where the walls and the floor meet.

bevelededge
Beveled edge is the edge of a wallboard panel which is tapered.

blister
Blister is the joint tape that is not bonded.

bullnose
Bullnose is the finished edge that is curved.

butt joint
Butt joint is made when two pieces of wallboard butt up to each other.

chalk line
Chalk line is a tool that is made up of string and powdered chalk. It is used to make a straight line on a surface.

controljoints
Control joints relieve the stress which is caused by large ceiling and walls.

cornerbead
Corner bead is sheet metal that is placed in the corners of drywall on the outside corners before the mud is put on.

dimple
Dimple is the indention left on sheetrock when a nail is hit by a hammer.

drywallprimer
Drywall primer is a material that fills pores and areas.

drywall
Drywall is a panel that is covered with paper and made of compressed gypsum. Drywall is used in most homes.

Also known as: wallboard, gypsum board

field
Field is the area of drywall that is measured.

fire taping
Fire taping is the taping the joints in the drywall to stop any paths where fire may begin and travel. After the tape is applied, it is finished with a coat of compound.

Also known as: fire tape

fire wall
Fire wall is a wall or partition that is designed to stop the spread of fire.

Also known as: fire walls, firewall

furring
Furring is strips of metal or wood that are used on a wall to be a fastener so that the finishing material can be attached.

greenboard
Greenboard is drywall that is water resistant.

gypsum
Gypsum is a soft mineral that is used for making drywall or sheetrock.

insulation
Insulation is used in walls to help keep heat or cool in and also to help control sound.

Also known as: insulate

mud
Mud is used to cover sheetrock and joints and for texture.

Also known as: joint compound

polyvinylresin adhesive
Polyvinyl resin adhesive is used to seal drywall.

Also known as: PVA, drywall sealer

ripper
Ripper are strips of drywall that are narrow.

score
Score is to use a knife to lightly make a line on a surface so that it is “scored” to be easily cut or broken.

Also known as: scored, scoring

seam
Seam is a drywall joint that has been taped.

skim coat
Skim coat is a thin coat that is “skimmed” over the surface to fill in any imperfections.

texture
Texture is the treatment of drywall to create texture on the surface.

toppingjoint compound
Topping joint compound is a material that is used for sanding the 2nd and 3rd coats.

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Frequently Asked Questions
Frequently Asked Questions for Local Drywall Contractors

Q: Why choose a Diamond Certified drywall contractor?
A: Diamond Certified helps you choose a drywall contractor with confidence by offering a list of top-rated local companies who have passed the country’s most in-depth rating process. Only drywall contractors rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident choosing a Diamond Certified drywall contractor.

Q: How can I be sure that I am hiring a good drywall contractor?
A: Choosing a Diamond Certified drywall contractor will help ensure that you are getting a contractor you can trust. This is the best way to hire a good drywall contractor and avoid any scams. If you are unable to hire a Diamond Certified drywall contractor in your area, then look for a local drywall contractor that has worked for someone you know. Be sure to call references of the drywall contractor you are considering. Also, check with any organizations the drywall contractor is a member of, as well as local consumer reporting agencies and the CSLB to see if the contractor has any complaints against their record.

Q: What does the backing on drywall do to prevent fire?
A: Backing on drywall is constructed in such a way that it should remain stable for an hour or longer in the unfortunate event of a fire. Checking for backing is part of the inspection process and must be applied in order to pass on certain drywall areas. Backing adds strength to drywall. When a fire hose is spraying water on the drywall, the drywall should be able to keep its structural integrity for sixty seconds of direct spray.

Q: When my drywall is being installed, will there be dust?
A: Yes, dust from drywall can be very heavy. Your contractor will do everything possible to protect your home from the dust but, unfortunately, dust is a part of drywall installation. You will want to keep your air conditioner and heater turned off while the drywall is being installed. Your drywall contractor may bring in fans to help with the ventilation during the drywall process.

Q: Is hanging drywall a difficult job?
A: Hanging drywall is the most physically demanding part of installing drywall. The drywall installation requires patience and it is very demanding work. Besides hanging the drywall, there is the application of tape and mud. You want a drywall contractor that can do the difficult work but also has an artistic eye to do a great job.

Q: Do you need to use greenboard in the bathroom?
A: Yes, greenboard is necessary in any room that has regular use of water such as the bathroom and laundry areas. Greenboard is moisture resistant. Greenboard doesn’t work in areas like showers or bathtub walls. For those areas, you need something that is waterproof not just water resistant.

Q: Is sheetrock fire resistant?
A: Yes, sheetrock or drywall is fire resistant. However, it is not fireproof. There are different levels of fire resistance with sheetrock. Your drywall contractor can recommend the best type of drywall fire resistance for your project.

Q: Can I get an estimate on drywall repair over the phone?
A: Yes, you can probably get an estimate over the phone. However, you will more than likely be given a minimum charge which may not be accurate. Every job is unique and the only way to get a true estimate is for the professional drywall contractor to see your drywall project area and measure it.

Q: Should I use sheetrock or drywall?
A: Actually, sheetrock and drywall are the same thing. They may also go by the names of gypsum board or wallboard. They are all used for drywall projects and they are made of the same material.

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