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Mark Kelly, Kelly's Appliance Center

Diamond Certified for 7 Consecutive Years

“Recently, a client called to ask about getting her Bosch dishwasher fixed. She called several factory-authorized technicians, and when she compared our pricing and service, she went with us because we’re Diamond Certified. Do I need to say more?”

Mark Kelly, Owner
See their Diamond Certified Company Report here

Mark Kelly, Kelly's Appliance Center

Key Performance Indicators


of My Potential Customers


with Quality Customers



Expert Contributor

Owner, Mark Kelly


of My Current Customers


visits by Quality Customers



within My Market

  • Best Page Ever Company Report
  • High Rated Google Stars
  • Certified Videos: Profiles, Experts, Story, Interviews
  • Adds Quality Power on My Website, Social Media and Emails
Mark Kelly, Kelly's Appliance Center

Usage Report for Diamond Certified Tools, Media, Digital Power and Research

Diamond Certified Tools

Diamond Certified Digital Power

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Diamond Certified Brochures
Estimates to increase sale-to-bid rate
To increase Quality Customer referral rate after job completion
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Diamond Certified Signage and Banners
On the outside of the building to increase the confidence of Quality Customers as they arrive Inside the showroom to increase confidence in the staff’s recommendations
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Diamond Certified Expert Contribution Reprints
With estimates to elevate the expert position of Mark Kelly
To increase the confidence that shoppers have in Kelly’s Appliance Center’s expertise
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Using Diamond Certified Labels
On business cards, brochures, estimates and invoices to increase the recipients’ trust in Kelly’s Appliance Center’s quality
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Using Diamond Certified Phone Talking Points and Voicemail Message
To increase the number of potential customers who keep their showroom appointments
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Google Stars Search Results Summary Link
With Diamond Certified’s top rating and high number of surveys to cause more Quality Customers to click Kelly’s Appliance Center’s Diamond Certified Company Report page
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Using Web-Based Diamond Certified Company Report
As Kelly’s Appliance Center’s most trusted webpage to pull in more Quality Customers.
It’s most trusted and complete because it’s created by a trusted third party and contains deep info on Kelly’s Appliance Center.
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Using Diamond Certified Resource to Turn Shoppers Into Buyers
Kelly’s Appliance Center’s big Diamond Certified symbol is placed at the top of their website and directly links to their Diamond Certified Company Report.
This gives potential customers access to their Diamond Certified videos, essential articles, and ratings so they stop their shopping and choose Mark’s company.
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Diamond Certified Video Profile, 5 Useful Answers Video, Experts Video and Stories Video
To capture shoppers’ attention, improve their familiarity with Kelly’s Appliance Center and increase their trust in the team’s expertise
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Diamond Certified Essential Articles of Company Profile, Philosophy, Comparative Summary, Industry Info and FAQs
To increase shoppers’ trust in the expertise of Kelly’s Appliance Center’s team and its professional performance

Diamond Certified Media

Diamond Certified Research & Training

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Diamond Certified Directories

To pull in an ongoing stream of Quality Customers

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Diamond Certified Research and Ratings Reports

To see true customer feedback and gain ideas on how to keep getting better

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Diamond Certified Website

To pull in an ongoing stream of Quality Customers

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Diamond Certified Training

To get their team members to use DC tools to emphasize this Highest in Quality and Helpful Expertise status and pull in more Quality Customers

Your No-Risk Trial of Diamond Certified
Fuel your company with Quality Customers Framework