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Mark Kelly, Kelly's Appliance Center
Diamond Certified for 7 Consecutive Years
“Recently, a client called to ask about getting her Bosch dishwasher fixed. She called several factory-authorized technicians, and when she compared our pricing and service, she went with us because we’re Diamond Certified. Do I need to say more?”
Mark Kelly, Owner
See their Diamond Certified Company Report hereMark Kelly, Kelly's Appliance Center
Key Performance Indicators
Mark Kelly, Kelly's Appliance Center
Usage Report for Diamond Certified Tools, Media, Digital Power and Research
Diamond Certified Tools
Diamond Certified Digital Power
Diamond Certified Brochures
Estimates to increase sale-to-bid rate
To increase Quality Customer referral rate after job completion
To increase Quality Customer referral rate after job completion
Diamond Certified Signage and Banners
On the outside of the building to increase the confidence of Quality Customers as they arrive
Inside the showroom to increase confidence in the staff’s recommendations
Diamond Certified Expert Contribution Reprints
With estimates to elevate the expert position of Mark Kelly
To increase the confidence that shoppers have in Kelly’s Appliance Center’s expertise
To increase the confidence that shoppers have in Kelly’s Appliance Center’s expertise
Using Diamond Certified Labels
On business cards, brochures, estimates and invoices to increase the recipients’ trust in Kelly’s Appliance Center’s quality
Using Diamond Certified Phone Talking Points and Voicemail Message
To increase the number of potential customers who keep their showroom appointments
Google Stars Search Results Summary Link
With Diamond Certified’s top rating and high number of surveys to cause more Quality Customers to click Kelly’s Appliance Center’s Diamond Certified Company Report page
Using Web-Based Diamond Certified Company Report
As Kelly’s Appliance Center’s most trusted webpage to pull in more Quality Customers.
It’s most trusted and complete because it’s created by a trusted third party and contains deep info on Kelly’s Appliance Center.
It’s most trusted and complete because it’s created by a trusted third party and contains deep info on Kelly’s Appliance Center.
Using Diamond Certified Resource to Turn Shoppers Into Buyers
Kelly’s Appliance Center’s big Diamond Certified symbol is placed at the top of their website and directly links to their Diamond Certified Company Report.
This gives potential customers access to their Diamond Certified videos, essential articles, and ratings so they stop their shopping and choose Mark’s company.
This gives potential customers access to their Diamond Certified videos, essential articles, and ratings so they stop their shopping and choose Mark’s company.
Diamond Certified Video Profile, 5 Useful Answers Video, Experts Video and Stories Video
To capture shoppers’ attention, improve their familiarity with Kelly’s Appliance Center and increase their trust in the team’s expertise
Diamond Certified Essential Articles of Company Profile, Philosophy, Comparative Summary, Industry Info and FAQs
To increase shoppers’ trust in the expertise of Kelly’s Appliance Center’s team and its professional performance
Diamond Certified Media
Diamond Certified Research & Training
Diamond Certified Directories
To pull in an ongoing stream of Quality Customers
Diamond Certified Research and Ratings Reports
To see true customer feedback and gain ideas on how to keep getting better
Diamond Certified Website
To pull in an ongoing stream of Quality Customers
Diamond Certified Training
To get their team members to use DC tools to emphasize this Highest in Quality and Helpful Expertise status and pull in more Quality Customers
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