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Kelly's Appliance Center

Appliance Repairs
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Marin  Sonoma Counties
Diamond Certified Company Report
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Kelly's Appliance Center
204 SURVEYS
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  • Rating
8 CONSECUTIVE YEARS
SINCE SEPTEMBER 2017
CERT 2461

Diamond Certified Ratings Dashboard

204
Verified Customers
Surveyed
Customer Loyalty
Customer Satisfaction
Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification

Company Report Menu

  • Survey Responses
  • Diamond Certified Video Player
  • Researched Articles & Profile
  • Capabilities
  • Photos
  • Expert Contributor Advice & Tips
  • Website & External Feeds

Diamond Certified Company Report SUMMARY UPDATE July 2025

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Kelly's Appliance Center

Rated Highest in Quality and Helpful Expertise for 8 Consecutive Years.

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Quick Summary

  • Diamond Certified since 2017
  • Services and repairs all types of appliances for homeowners in Marin and Sonoma Counties
  • Family-owned and operated since 1975
  • Carries parts made by industry leaders like General Electric and Thermador

Top News Updated

INDUSTRY PARTNERSHIPS

Kelly’s Appliance Center is now a factory-authorized servicer for KitchenAid, JennAir, Maytag, Whirlpool and Dacor appliances.

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COMPANY MILESTONES

Kelly’s Appliance Center is celebrating its 50th anniversary in 2025.

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Top Survey Responses

From a recent Diamond Certified Survey Response: “They tried to help me troubleshoot the problem over the phone without having to pay. [After] they verified they would need to send...

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From a recent Diamond Certified Survey Response: “I would highly recommend them. They’re extremely knowledgeable, they have a great understanding of various appliances and their rate is really affordable.”

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Company Upgrades

Kelly’s Appliance Center recently launched a blog on its website to share expert appliance repair tips, maintenance advice and industry insights to help customers get the most out of their appliances.

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Kelly’s Appliance Center is now using cutting-edge diagnostic tools to diagnose issues with GE and Samsung appliances.

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Kelly's Appliance Center
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Diamond Certified Researched Capabilities on Kelly's Appliance Center

Service Area

serving area
Sonoma County
Marin County
Serving Sonoma and Marin Counties, Including Novato, San Rafael, Terra Linda, Ignacio, Cotati, Rohnert Park, Petaluma, Sebastopol, Bodega Bay, Dillon Beach, Sonoma, Healdsburg, Windsor, Glen Ellen, Santa Rosa, Kenwood, Guerneville, Monte Rio, Rio Nido, Fairfax, Corte Madera, Larkspur, Mill Valley, Tiburon, Sausalito and San Anselmo

Main Services

Appliance Repairs
  • Appliance Repairs
  • Dishwasher Repair
  • Dryer Repair
  • Ice Maker Repair
  • Microwave Repair
  • Oven Repair
  • Refrigerator Repair
  • Stove Repair
  • Vacuum Cleaner Repair
  • Washing Machine Repair

Additional Services

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Company Info

Hours
Mon
08:30 am - 04:30 pm
Tue
08:30 am - 04:30 pm
Wed
08:30 am - 04:30 pm
Thu
08:30 am - 04:30 pm
Fri
08:30 am - 04:30 pm
Sat
Closed
Sun
Closed
Closed
Contact
Kelly's Appliance Center

Capabilities Table

Company Name
Kelly's Appliance Center
Managers
Mark Kelly, Owner
Years in Industry
41 (Manager)
# of Employees
7
License
A45190
Memberships
Rohnert Park Chamber of Commerce
Founded
1975
Payment Accepted
american express,
discover,
mastercard,
visa

Key Factors

Select Photos From Kelly's Appliance Center

1 of 12Picture of The team at Kelly's Appliance Center stands confidently in front of their service van, embodying the dedication to quality that has earned them Diamond Certified recognition. With a focus on quality outcomes, they continue to deliver outstanding customer satisfaction. Copyright ©2025 Diamond Certified Resource

 - Kelly's Appliance Center
The team at Kelly's Appliance Center stands confidently in front of their service van, embodying the dedication to quality that has earned them Diamond Certified recognition. With a focus on quality outcomes, they continue to deliver outstanding customer satisfaction. Copyright ©2025 Diamond Certified Resource
Picture of The team at Kelly's Appliance Center stands confidently in front of their service van, embodying the dedication to quality that has earned them Diamond Certified recognition. With a focus on quality outcomes, they continue to deliver outstanding customer satisfaction. Copyright ©2025 Diamond Certified Resource

 - Kelly's Appliance Center
Picture of Two team members of Kelly's Appliance Center stand confidently beside their service van, embodying the company's dedication to high customer satisfaction ratings. Their commitment to quality is evident in every service call. Copyright ©2025 Diamond Certified Resource - Kelly's Appliance Center
Picture of In the heart of a cozy kitchen, a technician from Kelly's Appliance Center expertly examines an oven, reflecting the company's commitment to quality outcomes and high customer satisfaction ratings. Copyright ©2025 Diamond Certified Resource - Kelly's Appliance Center
Picture of A technician from Kelly's Appliance Center carefully installs a new oven component, embodying the company's dedication to quality outcomes. Kelly's has consistently achieved a Highest in Quality rating. Copyright ©2025 Diamond Certified Resource

 - Kelly's Appliance Center
Picture of A technician from Kelly's Appliance Center meticulously installs a new washing machine, showcasing the company's commitment to quality outcomes. Their expertise ensures every detail is attended to, reflecting their high customer satisfaction ratings. Copyright ©2025 Diamond Certified Resource

 - Kelly's Appliance Center
Picture of A focused technician from Kelly's Appliance Center meticulously tunes into the intricate wiring of a household appliance, exemplifying the company's dedication to quality outcomes. Kelly's Appliance Center consistently achieved a Highest in Quality rating, reinforcing its reputation for excellence. Copyright ©2025 Diamond Certified Resource

 - Kelly's Appliance Center

Diamond Certified Expert Contributor Advice & Tips

Dane Marcy is service manager of Kelly’s Appliance Center, a Diamond Certified company. He can be reached at (415) 523-0016 or by email.

Dane Marcy is service manager of Kelly’s Appliance Center, a Diamond Certified company. He can be reached at (415) 523-0016 or by email.

Dane Marcy: Mechanically Motivated

By James Florence, Diamond Certified Resource Reporter

COTATI — When asked what moved him to become an appliance repair technician, Dane Marcy says he was merely recapturing a missed opportunity. “I actually should’ve started working in appliance repair a lot sooner,” he says. “I’ve always been mechanically inclined—as a boy, I used to tinker around with everything from bikes to lawnmowers. When I was a teenager, my dad’s fiancée worked for an appliance company and I wante...

Read Full Article - Dane Marcy: Mechanically Motivated

Kelly's Appliance Center Website and External Feeds

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By Kelly's Appliance Center

Kelly's Appliance Center Ratings and Survey Responses

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Kelly's Appliance Center
204 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
8 CONSECUTIVE YEARS
SINCE SEPTEMBER 2017
CERT 2461

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification

Phone Survey Responsesfrom 204 Verified Customers