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Pipe Spy Inc. uses state-of-the-art equipment to perform trenchless sewer replacements and camera inspections for residential and commercial clients in Alameda and Contra Costa Counties. The company also provides various sewer diagnostic and repair services, and it utilizes its expertise in all areas of sewer compliance to help resolve sewer boundary issues with neighbors and city agencies.
Owners Paul Cooper and Heiko Dzierzon established Pipe Spy Inc. after noticing a growing need for sewer lateral repair and replacement for Bay Area homeowners. “We used to install sewers the old-fashioned way—by digging big trenches across property lines—but after only two years of operations, we saw technological advancements like pipe bursting and knew the industry had to change,” explains Mr. Cooper. “We worked with local officials to bring those benefits to Bay Area homeowners. Trenchless technology lowers the cost of sewer replacement by 50 percent or more, and it has become the new standard for the way sewers are replaced.”
Pipe Spy Inc. emphasizes clear communication with its clients throughout every step of their sewer projects, which Mr. Dzierzon says is important for establishing their needs and effectively solving their problems. “When we take the time to solve a customer’s problem, they feel like they’ve received an exceptional value, which is a key component of the relationship. Even if we don’t have a solution in-house, we’ll point them in the right direction.”
“We strive for competence in action, from how we engage with our customers to how we perform our work. We work together for our clients, our employees and the company, so our goal is 100 percent customer satisfaction in every situation.”
Serving Alameda and Contra Costa Counties
Trenchless Pipe Replacement
Camera Pipe Inspections
Service & Repair
If you own a home, it’s important to make sure your property conforms to local sewer compliance laws.
Many homeowners are caught off guard when they start having problems with their sewer lines or discover they’re required to bring their lines up to new compliance standards. “Aging infrastructure is a growing problem in the Bay Area, and...
"They're super reliable, and they totally live up to their advertising. I thought they were fantastic.""I liked how prompt and professional they were. I was all around happy with them."
"They're dependable, neat, and professional.""I like that they're very professional. I was really happy with them."
"They really took care of the surrounding area where they were digging so that none of my plants were damaged. When they left, it looked like they were never here, and they returned everything to its original condition. They did beautiful work.""I liked that they used really good materials, and they left everything in its original condition."
"They're real professionals.""I liked that they were speedy, they were good at communicating with me, and they did the job well. "
"Good customer service, the work was good, and they did what they said they were going to do.""They were on time."
"I thought that they were thorough, they were very competent, and they cleaned up after everything from beginning to end. I appreciated that everything went smoothly, and there were no surprises.""I like that they did a good job, and everything was perfect. They were respectful of me, and they explained what they were doing along the way. I was very happy."
"They're very professional, reliable, fast, and on time. They did the proper job.""I liked how professional they were, and they cleaned up properly."
"They were very efficient, they came right on time, and they finished on time.""I like that it worked after they finished."
"I think they are trustworthy.""When they say something, I believe them."
"They were very good, and they were here when they said they would be here.""I like that they were very safe, and they had enough employees to do the work. They were perfect."
"I would recommend them.""I like that they solved our problem."
"They have good communication, good prices, and great follow-through on the project.""I liked the follow-through on the job from beginning to end. It was really well done."
"They're service-oriented and always responsive to phone calls and emails. ""I like that they finished on time and on budget."
"They get the job done. We have used Pipe Spy for three different houses, and on one occasion, they missed a connection. When we discovered it, they came right away and fixed the problem for nothing. That was a very good outcome.""I liked the personnel. They were really very easy to get along with."
"It was efficient. I worked with Ray, and he was great.""I liked their promptness. They were great."
"They were honest and prompt.""Speed in completing the service"
"They didn't make a mess in my yard, which was nice.""They showed up, did the work, and put everything back the way it was."
"I thought they did a good job, but it was a little expensive.""The quality of the work"
"They were prompt, efficient, and friendly.""They showed up on time, and they did the job at a fair price. I thought they did a great job."
"Ray is terrific. They should always ask for Ray. ""Everything happened the way they said it would happen. It was always as promised, prompt, and efficient."