Question 1

How much will it cost to repair my sewer line?

Accepted Answer

We’ll have to look at your sewer line in order to provide an accurate estimate. For example, the cost of trenchless sewer replacement depends on how many holes need to be dug, how deep those holes need to be and the surface areas that need to be restored.

Question 2

How soon can you start working?

Accepted Answer

Our average response time varies depending on the urgency. If it’s an emergency, we’ll respond on the same day you call. We try to get to non-emergency calls within 48 hours or by appointment.

Question 3

Why doesn’t the city repair residential sewer lines?

Accepted Answer

Drain lines are considered utilities, which means they’re the responsibility of the homeowner. A portion of sewer lines does belong to the city, but the portion that’s on your property is your responsibility.

Question 4

What is trenchless pipe replacement?

Accepted Answer

Trenchless pipe replacement is a method of replacing underground pipes without digging trenches. We use a pipe bursting method that simultaneously breaks the old pipe and replaces it with a new polyethylene pipe. Trenchless pipe replacement typically costs 50 to 75 percent less than the traditional method.

Question 5

How long will it take you to perform a trenchless pipe replacement?

Accepted Answer

We can typically perform a trenchless pipe replacement in one day.

Question 6

What’s a sewer line video inspection?

Accepted Answer

It’s a camera inspection of the drain line that runs from your building to the sewer system. Camera inspections give us a glimpse of how well the line is working.

Question 7

Do you clear clogged drains?

Accepted Answer

Yes, we offer power snaking and hydro jetting, which is a method that uses high-pressure water to clear pipe lines.

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