Independently Rated Highest in Quality
N i n t h                              Consecutive Year        
Originally Earned:
October 2003
We declare that Heavenly Touch HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #320
(408) 782-4978

Heavenly Touch’s team cleans South Bay customers’ carpets, rugs and other household items.

A variety of household cleaning services for South Bay residents

Heavenly Touch cleans carpets, upholstery, tile, grout, and delicate wool and silk area rugs for customers throughout the South Bay. The company also seals, polishes and restores marble, granite, limestone and travertine. It’s adept at pet odor and stain removal, and it can also handle decorative concrete projects.

James Stephens has owned and operated Heavenly Touch since 1996. Mr. Stephens is a graduate of numerous courses offered by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), an organization that sets industry standards for practices to be followed by carpet cleaners and other cleaning service providers.

To reduce its carbon footprint, Heavenly Touch uses environmentally-safe, soapless cleaning methods that leave no chemical residues. The company provides complimentary carpet cleaning tips on its website, www.heavenlytouchcarpets.com, that explain how to lift stains caused by red wine, heavy oils, starches and more. It also has a stone care division that features an online store for customers to purchase do-it-yourself supplies.

Company Philosophy

“Customer satisfaction is extremely important to us, and we accomplish it by exceeding each customer’s expectations. We strive to always be on time and offer the best carpet cleaning services possible. Our team is focused on implementing strict quality control and creating long-term relationships.”

Serving all of Santa Clara County including San Jose, Sunnyvale, Santa Clara, Mountain View, Milpitas, Palo Alto, Cupertino, Gilroy and Campbell.

Carpet Cleaning
Oriental Rug Cleaning
Grout, Marble & Stone Restoration
Decorative Concrete Projects

Findings based on statistically reliable research from 150 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 150

Diamond Certified Qualification

Based on 150 customer surveys, we declare
Heavenly Touch
has passed all rating steps and has earned
The Diamond Certified Award
No. 320
Continuously qualified since October 2003.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Debbie. Verified Customer Name
"I wish I could use them every month. They are very hard workers. The carpet stays clean."
See All Survey Responses
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Heavenly Touch
http://www.heavenlytouchcarpets.com
http://www.heavenlytouchstonecare.com
(408) 782-4978
(408) 972-1137 fax
DCID4082525402

Mon - Fri: 8am - 5pm

Serving all of Santa Clara County including San Jose, Sunnyvale, Santa Clara, Mountain View, Milpitas, Palo Alto, Cupertino, Gilroy and Campbell.

891573
Liability Insurance, Worker's Compensation
James Stephens, Owner
Santa Clara Carpet & Upholstery Cleaning

Survey Responses For

Heavenly Touch

Heavenly Touch: Average 9.5 out of 10 based on 150 unique customer surveys of these open ended questions.
Customer Name
First name and last initial used to protect the privacy of the customer.
Verified Customer Name
Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.
Q1
Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2
Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4
Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Debbie. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I wish I could use them every month. They are very hard workers. The carpet stays clean."

Katherine. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were responsive to my calls. They did an excellent job. I've used them 3 times and referred them to 2 friends. I'm a Realtor and I refer them to my clients. They are the best. I love that they are family owned."

John. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I just liked the guys who came out and did the cleaning. They removed spots that nobody else was able to. They got the job done."

June. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional. They did a good job with the carpets. I'll keep using them in the future."

Bonnie. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They come here when they say they will. The prices are reasonable. I can count on them to do a good job."

Bruce. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do what they are supposed to do. My husband and I are both satisfied with their work."

Robert. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do an outstanding job. They try really hard to make everything as it should be. If there are extra spots, they will go over them 2 or 3 times to make them go away. They are very dependable."

Tracy. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are quick and thorough."

Carol. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job. They were pleasant and thorough. The price is right."

Norma. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've used them many times. They get the rugs 100% clean. They are pretty much on time and neat. I've used them successfully for the past 11 years."

Arlyn. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They just come in, work fast and get the job done."

Julie. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They really work hard and clean the carpets well. They are always here on time. I have referred them to at least 3 other people. They are great."

Lita. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are always on time. Sometimes, they are even early. They are professional, courteous, friendly, thorough, and attentive. All of them are great. I have been using them for over 10 years."

Bernie. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have been using them for 20 years. They do a good job. They are always on time and very courteous."

Sharon. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They come in and do a really good job. They move the furniture for me and everything is dry when I get home. It's like leaving home with a dirty carpet and coming home to a brand new one. They are fabulous."

Shashank. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were professional, reasonably priced, and they did a very detailed job."

Karen. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are personable, quick, and they always do an excellent cleaning job."

Glenn. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job fast. We were happy."

Bob. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very thorough. My 20-year-old carpets never looked better. They are very good with difficult spots. I can't praise them enough. One time, I had someone else here to clean the carpets, and their side exhaust machine in the truck fried one of my bushes. Heavenly Touch has never done anything like that. They are wonderful."

Leslie. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have been using them for a few years now. Their customer service is great. The guys who come out are nice, polite, and they do a very good job. They are always willing to go the extra mile. I am very pleased with them."

Martha M. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick. They did the job in one hour. They also moved the furniture for me. They got rid of all the dark spots in the carpet."

Carol C. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a great job."

Katherine K. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional, prompt, and very careful about not making a mess. If they were going to be late, they would call me to tell me."

Gary G. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were able to get my carpets very clean."

Ken K. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a nice job and they were on time."

Jean J. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've used them for quite a few years now. My neighbor also uses their services. They're really good. I like the fact that they call me about fifteen minutes before they arrive, so I can put my cat in the crate. The cat gets scared from the noise. They are very nice to deal with and very pleasant."

Donna D. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have used their services for years now. I feel like they are family. They do a good job on my carpets and I really am a satisfied customer."

Jeanette J. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I love them. They do good work."

Angelina. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Prompt, professional, a very good company."

Ann-Marie. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's a great guy and does a great job."

Astrid. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do a beautiful job, they are the best."

Barbara. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Prompt, thorough, did what they said they would do and did a good job."

Becky. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Availability, professionalism and the results."

Bernie. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Good job and reliable."

Beth. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Extremely professional, charge was what they said it would be, the carpet looks great and they were very nice."

Bev. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I use him all the time, personalized."

Charles. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Timely service."

Chris. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I'm using them next week. Prompt, meticulous about the work and I have used them many times."

Debbie. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Owner and his assistant are the nicest people, they come when they say they are going to and they do the best job of anyone."

Diane. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's very professional and personal."

Don. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Respond quickly."

Donna. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Tries very hard to please and takes pride in his work."

Donna. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The job they do is very good, prompt, thorough and I'm very pleased."

Doug. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very professional."

Doug. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Fast, efficient, clean and do quality work."

Ed. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Good PR"

Elizabeth. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The guys who came. Seemed to be caring and did a good job."

Ellen. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The job they do, attitude and they are very nice guys."

Emil. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've used him for 10 years, I have 3 rentals and he does a superb job. I wouldn't use anyone else."

Ernest. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Caring and they do a great job."

Evelyn. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I used them for years. Try to do the best they can for my home."

Farshad. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Availability."

Gail. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very friendly and helpful. They are trust worthy and do good work."

Jamie. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Show up on time and do good quality work."

Janet. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very responsive and they do a great job."

Jason. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Good all the way around, quick and gives us tips on how to keep the carpet up."

Jeanette. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I use them every few months. They get my white carpet, white again."

Jennifer. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Quality work and personal touch."

Joanne. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do what you ask them to do."

Joe. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very dependable, good service, timely and carpets came out very clean."

Joyce. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Professional, good equipment, fast and do a really good job."

Julie. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very respective and did an excellent job."

Karen. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Timely and very quick to answer my needs."

Kelly. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job, were prompt and responsive."

Ken. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Responsive and do nice work."

Kent. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They just do a great job."

Kim. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Flexible and good service."

Marilynn. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's reliable, on time, and the price is right. They move the furniture for me too, and they're always really honest."

Mark. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've been using them for over 10 years, they're the best."

Martha. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The job is done extremely well and the price is very reasonable."

Mary. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's very nice and a good price."

Mary. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Prompt, personable and good work."

Maureen. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The guys who did it."

Melinda. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I just like James and he's prompt and efficient."

Michelle. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's very friendly and he treats you like you're his sister and he did a fantastic job."

Min-chow. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very friendly and work is also very good. I've used them for years now."

Molly. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I call the day before and he gets me in."

Mrs D. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very efficient and thorough. They have excellent equipment."

Neal. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They try very hard to please and take a lot of pride in their work."

Noreen. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did an excellent job cleaning the carpet and they were very respectful in my house and they show up on time and the price was fair. I got their name from a very successful realtor who uses them."

Pam. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything got clean and he could usually come quickly."

Pete. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Nice and does a good job."

Ray. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Scheduling is good and he's always been right there. Prices and quality are good."

Renee. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They've always been very nice and they do a good job."

Richard. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did such a nice job."

Robert. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were thorough, they were positive people, and the quality of the completed job was excellent."

Robin. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He does the best out of anyone. Good advice and honest, he won't tell you he can get something out of the carpet unless he is sure he can."

Roger. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job, they were prompt and competitively priced."

Sally. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I used him for years, personable and does a great job. He has a lot of pride in his work and it shows."

Sam. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very friendly and they work hard to do a good job."

Scott. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"James is great, he shows up and he does a good job."

Shelly. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He called if he was going to be late and he did a quality job on my couches and my rug and I felt very safe, I called them on a referral."

Shirley. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came when they said they would."

Susan. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I use them all the time, keeps his appointments, does a great job and quick."

Suzzane. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Flexible, friendly and fun."

Tina. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do an excellent job and did more then I asked. He is the best carpet cleaner I've ever used and I've used many."

Vicky. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Available when I need them. We've used them several times."

Vicky. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a beautiful job, they addressed all my concerns and they got every corner. The carpet looks like a dream. They were very professional, and it was very reasonable."

Vivian. Verified Heavenly Touch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're quick and the carpet's always very beautiful and they're real personable."

Veryl. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The workers were very courteous and polite. I trust them in my house."

Sheryl. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We've been using them for about 13 years. They are extremely helpful and dependable. We have multiple homes. They always come right out and take care of all of my carpet needs. They are fairly responsive, and they do a good job."

Sandy. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They seem very aware of the cleaning that needs to be done. They try their hardest to get the spots out. They are very courteous. They arrive on time. They always call if they're running late. They put the area rugs outside to dry for me."

Michelle. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It was pretty fast in terms of getting an appointment and when they could come."

Pradeep P. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and friendly."

P. P. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their service is good and timely. They've been coming out every few months for the past few years."

Robert R. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a great job on my carpets."

Beth B. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The friendliness of the people who came."

Sue S. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very thorough."

Jolie J. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are timely, professional and they work very hard to remove the difficult spots in the carpet."

John J. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were able to get the rugs cleaned in a timely manner. They did a good job."

Lucille B. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're clean, professional, polite and they arrive on time. I am very satisfied with them."

Marie O. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They cleaned my carpets and my furniture this year."

Martha. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We started using their services when James opened the business. I've used his services not only for the carpets but for our tiles also. They're very good. My mother and sister also use them. I am very satisfied with all the services they have provided me."

Don H. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're reliable and they do very good work."

Valerie. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I am quite pleased with the services they have provided me over the years."

Karen K. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I think they clean very well."

Betty. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Convenient, pleasant and do a very good job."

Carol. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're very thorough."

Chris. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"James."

Don. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Prompt, do a darn good job and nice to work with."

Ed. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Seemed to show up on time and do a good job. They work me in when I need a last minute job."

Joe. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Efficient."

Kendra. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"James."

Lisa. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Attention to detail, consistent, quick and thorough."

Mary. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're dependable and I like James and they do a good job."

Mike. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They paid attention to the details."

Ray. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He did a good job."

Sarah. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Everything, they clean well and they come on time and it's nice to work with them."

Shannon. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Always on time, very friendly and fast."

Steve. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time and did the job as expected."

Tresa. Verified Heavenly Touch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like James."

Whitney. Verified Heavenly Touch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are trustworthy. It doesn't take long for them to come out. The price is good."

Vy T. Verified Heavenly Touch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Great service."

Margaret P. Verified Heavenly Touch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're clean and polite."

Brian. Verified Heavenly Touch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Responsive."

Dave. Verified Heavenly Touch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Promptness and their work."

Jerry. Verified Heavenly Touch Customer Name
Q1:8 out of 10
Q2:No
Q3 & Q4:"Fast and always had done a good job in the past."

Jim. Verified Heavenly Touch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're just good."

Mrs J. Verified Heavenly Touch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very thorough the first time."

Rosemary. Verified Heavenly Touch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did mostly a good job."

Sanday. Verified Heavenly Touch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're very professional and prompt."

Sandra. Verified Heavenly Touch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and they did a good job."

Simone. Verified Heavenly Touch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The price."

Steve. Verified Heavenly Touch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Efficient."

Sue. Verified Heavenly Touch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were on time, polite and did a quick job."

Tammy. Verified Heavenly Touch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Friendly and they arrived on time. They were quick and they worked hard on the trouble spots, and I liked the smell of whatever he used."

Toni. Verified Heavenly Touch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The job was good, the price is right, they're friendly and professional and on time, I really can't say enough, and they can always accommodate me whenever I need an appointment."

Vana. Verified Heavenly Touch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Scheduling and does a very good job with stains and spot dye."

Christiane B. Verified Heavenly Touch Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The service for the most part is very good."

Ann P. Verified Heavenly Touch Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"They did a good job cleaning the carpets."