Independently Rated Highest in Quality
F i f t h
Consecutive Year
Originally Earned:
June 2012
We declare that Hawkins Enterprises, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1872
(925) 594-9624

Hawkins Enterprises, Inc. designs and installs custom swimming pools, remodels and renovates existing swimming pools, and provides general remodeling and construction services for residential clients throughout Contra Costa County and parts of Alameda County. The company is best known for creating unique pools that bring its customers’ visions to life, but it also builds outdoor lifestyle features such as barbeques and outdoor kitchens, fire pits, waterfalls, arbors, pavilions, cabanas, and more. 

Owner John Rose says his general construction background allows him to successfully navigate every step of his clients’ projects, from the initial planning stages to the finishing touches. “I’ve been involved in hundreds of general construction projects over the years, so when we’re building and installing a new pool, I’m able to take the entire yard into account and create a plan that perfectly fits the property.”

Hawkins Enterprises also has its own service department that’s designed to take care of its clients’ ongoing needs and ensure customer satisfaction well beyond the construction process. Mr. Rose says his company’s dynamic range of abilities gives it a significant advantage over its competition. “It’s rare for us to only be involved in building a swimming pool—our customers know we can handle it all and appreciate only having to make one phone call.”

Company Philosophy

“Referrals are the lifeblood of our business and explain why we’re still around after more than 30 years. Everything we do is geared toward ensuring customer satisfaction. Our goal is to provide our clients with lasting value, and thus far, our approach and projects have withstood the test of time.”

Serving Contra Costa County and Parts of Alameda County

Pool Design & Installation
Pool Remodeling
Water Features & Renovation
Custom Home Remodeling & Construction
BBQs
Fire Pits & Fireplaces
Hardscapes/Landscapes
Pavilions
Pool Service & Repairs
Arbors
Concrete/Pavers

Pantera

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for swimming pool contractors that have earned the prestigious Diamond Certified award. For Hawkins Enterprises, Inc., the key to achieving and maintaining high levels of customer satisfaction is taking a strategic approach to each project that includes meticulously planning and preparing...

Frequently Asked Questions

Q: How much will it cost to install my pool?
A: "In order to identify the true cost of your project, we first have to implement a very thorough design process. Every site is different and every pool is unique, so when we provide a cost estimate, we prefer to answer in specific terms that t...
Q: How long will it take to complete my project?
A: "If it’s only a pool project, we can usually finish in about six weeks, but if it’s a pool project with some extra concrete work, it could take two months to complete. If you add components like fire pits and pavilions, that usual...
Q: How far in advance do I need to plan my project if I want my pool installed by summer?
A: "Realistically, you should start a dialogue with us about three months prior to when you want your pool installed. First, we’ll meet with you, look at your yard and talk about what you specifically want. If both parties decide it’...

Industry Info

Make sure your swimming pool contractor is trained to deal with shifting soil.
Well-built swimming pools don’t encounter many serious problems throughout their life spans, but of the issues they do face, shifting soil is the most damaging. Soil conditions in Northern California are particularly expansive, which means a...
Findings based on statistically reliable research from 129 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
92%
n = 129

Diamond Certified Qualification

Based on 129 customer surveys, we declare
Hawkins Enterprises, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1872
Continuously qualified since June 2012.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Mike W. Verified Customer Name
"Their quality of work"
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Hawkins Enterprises, Inc.
(925) 594-9624
DCID9258861300

Mon – Fri: 8:30am – 5pm

Serving Contra Costa County and Parts of Alameda County

John Rose, Owner
22
7
454213
Liability Insurance, Workers' Compensation
1981
Pool Design & Installation, Pool Remodeling, Water Features & Renovation, Custom Home Remodeling & Construction, BBQs, Fire Pits & Fireplaces, Hardscapes/Landscapes, Pavilions, Pool Service & Repairs, Arbors, Concrete/Pavers
Pantera
60
Residential
1-Year "Fit and Finish" Warranty, Standard 10-Year Latent Defect Clause Warranty Legally Mandated by the State of California

Photo & Video Gallery

Survey Responses For

Hawkins Enterprises, Inc.

Hawkins Enterprises, Inc.: Average 8.8 out of 10 based on 129 unique customer surveys of customer satisfaction.
Mike W. Verified Hawkins Enterprises, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have recommended them to family and friends. They're highly qualified and a wonderful group of people to work with. They're friendly, very professional, and they did an A+ job on our new pool, spa, and decking installation. It's absolutely beyond a “10”."

"Their quality of work"

James L. Verified Hawkins Enterprises, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have actually talked to a few people and I tell them they're the elite. If you want a job done right they're the people to go to."

"Their vision, they took my somewhat difficult backyard and they took what our ideas were and they came up with the perfect design. We had a lot of bids but no one could design it the way we wanted, so we were amazed when somebody finally could do what we wanted."

Anita G. Verified Hawkins Enterprises, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say that they did very high quality work and we were very satisfied with the outcome of the project and the quality of the job. So mostly it's the quality that stands out to me with them and they were nice people to work with."

"I think I liked that they had very good subcontractors, like the best. None of the subcontractors that showed up were bad, they were all really good, worked really hard, and they did the best work they could."

Shap R. Verified Hawkins Enterprises, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say that the customer service from start to finish was excellent. We had a big miscommunication and part of the hot tub had started to be built the wrong way. They told me not to worry, that they're Diamond Certified and everything is guaranteed and we're covered. They chipped and chiseled away at that thing until they could build it correctly. I was so impressed, I told them you have a customer for life. The follow through was great too. I was so impressed. "

"I like that it was one-stop shopping and they just did everything from design to finish. The materials, the vendors, everything. We did a really big product and I just liked it was all able to be done by them."

Yash M. Verified Hawkins Enterprises, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're great, high quality."

"Their professionalism"

Gary S. Verified Hawkins Enterprises, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say good quality delivered on time."

"The designer really made it a beautiful project that fit our style and needs."

Chris W. Verified Hawkins Enterprises, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Really liked the product that we got, that was our main thing, and we felt it was pretty good."

"The workmanship"

Tracy B. Verified Hawkins Enterprises, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they're great professionals and they have a great small company feeling but with big company resources."

"I think the design team was fantastic and also their maintenance team was really good as well."

Craig B. Verified Hawkins Enterprises, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did an excellent job on a very difficult hillside project."

"Their expertise, their engineering, and that they got the job done."

Juliana C. Verified Hawkins Enterprises, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They definitely care about the quality and craftsmanship in their work and they take a great deal of pride in their work. When they work with their clients they want to make sure that it's the highest quality possible for the price the client is willing to pay."

"They were very responsive and they were just very respectful of the property. If I ever had any questions or if any little thing was going on, they'd give me a call. I always knew the status of the project and they were always good about letting me know what was going on with the project every step of the way. They were really good."

Gurdev D. Verified Hawkins Enterprises, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The design phase needs to be shown in the model because we had to make a number of changes in the design phase."

"They got on with the job without me having to chase them."

Michael K. Verified Hawkins Enterprises, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd recommend them."

"That they could do the entire job that I wanted done from beginning to end"

Kristen H. Verified Hawkins Enterprises, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very high quality."

"Easy to work with and they had good customer satisfaction, they were very easy to communicate with and they made sure that I was pleased with each step."

Rebecca H. Verified Hawkins Enterprises, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Great quality"

"They are easy to work with."

David L. Verified Hawkins Enterprises, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very professional"

"They did a very good job for me."

Sharlene G. Verified Hawkins Enterprises, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have an experienced staff who are attentive and do quality work. I was not pleased with one of the companies they used to do the landscaping and that could tarnish their reputation and I don't think this is coming from just one customer, as I have spoken to other people about this."

"I was pleased with working with Jeff Jones and he has a good eye. I trust his judgement when I am not sure about certain choices. I felt like I was in good hands."

Jennifer S. Verified Hawkins Enterprises, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Don't hesitate, go with Hawkins."

"I liked everything from the consultation and John's approach to the project to the design they came up with. They always did exactly what they said they would do, when they said they would do it. The ease of making a payment was great. They were responsive and the service was good."

Jennifer L. Verified Hawkins Enterprises, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional and reliable."

"They have a fantastic pool designer in Jeff Jones. They provide a version of what your pool will look like before you have to sign on the line. They got my pool done ahead of schedule."

Dan M. Verified Hawkins Enterprises, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We were very happy with their work. They are reliable and professional. "

"I like the uniqueness of the design. We were very happy. "

Brent M. Verified Hawkins Enterprises, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Fast and efficient"

"They know what they are doing."