Independently Rated Highest in Quality
S e v e n t h                              Consecutive Year        
Originally Earned:
November 2003
We declare that Duggan's Serra Mortuary HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #332
(650) 756-4500
500 Westlake Ave
Daly City, CA 94014

The Duggan tradition of serving families began in 1916. Bud and Madeline Duggan, along with their four children Bill, Maureen, Patty and Dan continued the tradition with the opening of Duggan's Serra Mortuary in Daly City on April 21, 1963. At a time when most funeral homes are part of a national franchise, the fifth-generation Duggan family continues the tradition of a local business dedicated to serving others in their time of need.

Duggan's Serra Mortuary is the most comprehensive and largest facility in the Bay Area, providing cremation and full mortuary services at reasonable cost.

Company Philosophy

"For nearly a century, the Duggan family and staff have been serving Bay Area families with a sincere, personal touch. We take great pride in our personal, family-oriented service for a diverse community with a wide range of religious denominations and ethnic backgrounds. We serve families with respect and dignity, creating a meaningful service, ensuring that the last memory begins with compassion and peace. Duggan’s Serra Mortuary commits all our resources to inspire a sense of confidence in our service. We recognize that small things make big impressions and are committed to nothing but the highest standards of service.”
 

Serving San Francisco and San Mateo Counties

Traditional & Cremation Services
Multi-Lingual/Multi-Cultural:
Cantonese, Mandarin,
Spanish, Tagalog
Unlimited Parking

Map

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Findings based on statistically reliable research from 203 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 203

Diamond Certified Qualification

Based on 203 customer surveys, we declare
Duggan's Serra Mortuary
has passed all rating steps and has earned
The Diamond Certified Award
No. 332
Continuously qualified since November 2003.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"My whole family has been buried by them. They were congenial, and it didn't cost that much. They did everything they said they were going to do. I was happy with them."

–Francis L.

"I thought it was really nice. Everything went well. I thought they did a great job."

–William T.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Duggan's Serra Mortuary
500 Westlake Ave
Daly City, CA 94014
(650) 756-4500
(415) 587-4500
650-755-4834 fax

Every Day: 7am - 9pm

Serving San Francisco and San Mateo Counties
30+
FD-1098
Liability Insurance, Worker's Compensation

Madeline, Bill, & Dan Duggan, Owners