Bayhill Heat & Air
Bayhill Heat & Air is an HVAC (heating, ventilating and air conditioning) contractor that serves homeowners in San Mateo County. The company fabricates, installs, maintains, services and repairs new and existing HVAC systems, including floor and wall furnaces, heat pumps, insulated ducts (aluminum, wire flex and hard pipe) and roof top units. It also provides system relocations and upgrades.
Owner Ricardo Valderama started his career in San Bruno’s restoration industry, working on both residential and commercial jobs. In 2004, he made the switch to heating and air conditioning. “I was doing a bit of HVAC before,” he says, “but there came a time when I just wanted to concentrate on one side of the business.” Mr. Valderama says this focus allows him to develop much closer relationships with his customers. “I serve their air quality needs, but I also contribute to their comfort.”
Bayhill Heat & Air offers free in-home estimates, 24/7 emergency service and a unique approach to its five-year warranty. “If a customer’s warranty has expired, I’ll still work with them,” says Mr. Valderama. “Even if I didn’t install the system and it’s a manufacturer’s warranty, I’ll see what I can do.”
Company Philosophy
“We emphasize quality over all. When we do a service or installation, our main goal is to gain complete customer satisfaction, and we achieve that by providing excellent quality, both in our work and our products. We have frequent meetings to review jobs and see how we can make them better, so our staff is constantly reminded to strive for the highest quality service.”
Serving all of San Mateo County including Redwood City, South SF, Daly City, San Bruno, Pacifica, San Carlos, Millbrae, Half Moon Bay and Burlingame.
Heating & Air Conditioning
Same Day Service
Equipment Retrofit & Replacement
Installation and Replacement
Duct Installation and Replacement, Relocation
Free In-Home Estimates
Residential
Light Commercial
Customer Satisfaction
Company Credentials
Customer Loyalty
Diamond Certified Qualification
The Diamond Certified Award
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
Diamond Certified® Video Profile
Company Capabilities Table
(650) 212-7008 fax
Serving all of San Mateo County including Redwood City, South SF, Daly City, San Bruno, Pacifica, San Carlos, Millbrae, Half Moon Bay and Burlingame.
Survey Responses For
Bayhill Heat & Air
Q1Q2Q3 & Q4"They came and finished when they said they would, and they came back when we thought there was an issue with the fan. I have recommended them a couple of times."
"They were honest, and they did what they said they were going to do. They were also good about coordinating their schedule to work with mine.""They were reliable, and they did a great job."
"Their responsiveness, they made everything very easy. The price was also reasonable.""They did a good job. The job was done on time, and they were prompt."
"They were very knowledgeable.""The owner seemed very qualified, helpful, and reliable."
"I liked his personality, and the workers were polite.""I recommended them to my friend, and I told them their service was very good."
"They finished the job quickly.""I believe they are quite professional. They give customers a lot of options."
"I believe they are quite professional. They give customers a lot of options.""They're great."
"Their friendliness""They were very reliable, and they did a good job."
"They provided us with good advice about our needs for a new purchase.""I have recommended them because they had great pricing and service."
"The efficiency, they came and did what they had to do quickly.""They were very efficient, they did exactly what they said they would, and they did a good job."
"Their reliability and efficiency""I have recommended them because of their quality and speed of service."
"They finished the job quickly.""They showed up when they said they would, they did a very professional job, they cleaned up after themselves, and they gave me a follow-up call after a couple of days to make sure I was happy."
"They showed up when they said they would.""They are honest."
"The service for scheduling was good.""Their repair evaluation was very accurate, and the solution they recommended was very reasonably priced."
"They were very good about explaining a lot of details.""He is honest and the quality of work is incredible."
"They were very prompt, very customer oriented, and the customer service was great. I thought they had really good pricing. I shopped around.""They are very reliable and they come out quickly."
"I called and they came out right away, as soon as I needed them.""They had excellent service and they were on time."
"Overall, I just liked the way they handled their business.""They treated me well."
"They were very nice.""They are reliable. I am not sure I got the best price, but I was very happy with the work and the workers. The prices weren't bad."
"They were neat and reliable.""I highly recommend them. If you have any heating or air conditioning problems, they do good work. Their service men are knowledgeable. They have been doing this for a long time, so they know what they are doing."
"They did good work quickly. The guys are just very honest. Their price is pretty competitive as well.""They are very knowledgeable and helpful with the needs that I have."
"They gave me a great advice on the type of unit I should purchase based on the type of house I live in. They went above and beyond. They installed the heater and they did some other stuff around the house to help me with the unit.""Very honest, and they always have the best prices."
"Their honesty in describing what is wrong with every part, as far as the installation, they get everything done to code. They get everything done properly, so there are no shortcuts.""The guy who did the work, Ricardo, was really good. He figured it out really quickly."
"I have used them twice. I had the same person twice. I really liked working with him.""Honest, dependable, and good quality for the money"
"Personal one-on-one service, they came right out when we needed them.""They give good service. Any questions I ask them, they usually answer them in a very timely and good manner."
"I called them for service because my brother-in-law recommended them.""The workers were great. The salesman was also great and it worked out. Everything was excellent for me."
"It didn""They do a quality job and they are caring about their customer's needs."
"I think the manager was really caring. She did a thorough job. They compromised on the price to meet another offer I had. The work they do is very efficiently done. They filled out the energy rebate form for us. I think they did an excellent job.""The quality of the systems they install is pretty good."
"Their quick response, they were able to install a new system in my house within the next day.""They are prompt and accurate."
"They responded fast and the work was good.""They do good work."
"They were honest with me.""They are very reliable and honest."
"They are very trustworthy. I can leave the house and feel sure nothing will be missing. I know they will do the work. If there is anything I need, they'll come back.""I thought they had really good, prompt service. The man was really friendly. I think he was the owner. He was really nice and honest about what was going on."
"They were able to come out right away. The man was really informative about telling us what was wrong and what we should do.""They come in, get the job done, and they don't goof around."
"I liked how quickly and professionally they did the work.""They did what they said they were going to do. They were reliable."
"They showed up when they said they would and they took care of the problem. They did what they said they were going to do at a good price. What more can you ask for?""Good service plus quality work, and they use quality materials."
"So far, it is keeping us warm. We have had no problems with it since it was installed. The products they sell seem to be good. It's been a year since we bought it.""They did a good job."
"They were fast.""Speedy, they were pretty quick and they did a good job."
"The estimate was right to the point. They didn't add extra charges. The quote was the actual bill amount.""The owner came out himself. He was very professional. They came when they said they would. They were very neat and clean. They covered the floors. It was really wonderful."
"That the owner was on top of things""Fast, clean, and definitely quality, they took their time and did a good job."
"First, they beat everybody's price. The guy who came out was really nice. He was very informative, not pushy. It was a good experience.""They seemed like they knew what they were doing. They had suggestions and they were willing to do what we wanted done. They didn't try to sell us something that we didn't want."
"They did the job quickly, neatly, and they gave us what we wanted. They were friendly.""They were reliable."
"The explanations, they seemed very trustworthy and knowledgeable.""They were fast, efficient, and they took care of the problem."
"Even though I wasn't home when they did the work, they still took care of things.""They were efficient. They came out and got the job done. They had pretty good back-up service afterwards, good support. I had one little issue, which turned out to be a problem with the product, but it was resolved in no time."
"Price and response time, it was reasonable. They came out and did a thorough job. ""We got prompt and good service."
"I liked that they responded quickly.""They did what they said they would do and they stuck to our agreement. I am pleased about that."
"They came promptly. They gave me a written estimate. They delivered the work within the agreed-upon price.""He is very conscientious. He is definitely reasonable and he shows up on time."
"That he showed up as promised""They were reliable and timely."
"They got all of our permits and they backed up everything they did.""They are very precise. The job is very thorough. They care about the customer. For example, they put a rug on top of the floor, so they wouldn't mess up my room. I like "the customer comes first" attitude."
"They care about details.""Great job, excellent price, and they work with the customer."
"He was easy to work with. I asked him to modify a few things and he accommodated me very well. His modifications were even better.""They come on time and the price is competitive."
"They were clean and tidy.""They are very efficient and very helpful. They check things out to make sure they are running properly. "
"I had them install some heat in a cabin. They are just so efficient.""They are very good."
"They do a pretty good job.""Good quality work, and the price is reasonable. They clean up and make everything very tidy. If you have a problem, they always solve it. They will stop by and check out your problem. I think they offer a 5-year warranty."
"The quality, the reasonable price, and the good service""Knowledgeable, hardworking, on time, professional, and they do what they say they're going to do."
"Service on a Sunday morning, we had our furnace go out, so we called them and they had someone come out within an hour. Incredible that someone would come out on a Sunday. He had the parts and he did the work promptly and neatly. I've dealt with a lot of service companies, but you can't get much better than that. ""They were prompt and thorough. I had a fair price. They explained things."
"Prompt response, prompt attention, and a good price""They did the work with no fuss."
"They did the work while we were away.""I had a very positive experience with them. "
"I appreciated the ease of communication. I like communicating via email. Everything went smoothly.""They are reliable, and they provide good service. "
"They answer the phone immediately. I'm very satisfied with the service.""They are a '9' out of a possible '10'."
"The owner is very involved in the business. You can reach him by cell phone and he is very responsive.""I think they are good people to do business with."
"They knew the product and knew what they were doing.""Shop around and get 3 to 4 different estimates. Don't just go to the first one. Take the middle road."
"The fellows that did the work, I had a few questions for them, and they answered what we wanted to know.""They have good service and good pricing. They come to your house at a time of your selection even if you are not there."
"Service and pricing""They are very customer oriented. They listen to your needs and they recommend the right product for you."
"They did a very thorough analysis when they came in and recommended the type of unit to use. We had a problem with the initial unit that was put in, but they fixed it with no problems at all. They were very responsive. They were very easy to reach day or night.""They did a good job. They got it done in a timely fashion. They got it fixed."
"They did it in a timely fashion. There was no recall on it.""The guy running the show is a very responsible and considerate gentleman."
"I liked that they stuck to their word. They gave me what they promised and they did a timely job.""The price was right and they did a good job. They got it done in a timely fashion."
"Overall, it was fine. From start to finish, everything worked. They did what they said they were going to do. They were nice people.""They were punctual. They did what they said they were going to do in the time allotted and for the price that they promised."
"They were very responsive. We had our heater go out on a Friday, but they came very quickly.""Of all the companies I called, they gave me the most complete picture of what needed to be done. They explained everything, so I felt very comfortable with what they were going to do."
"They are professional and they do good, clean work.""The man, I have only worked with one man from the company, knows his business. He is very responsive to any problems I may have, even though he is in Los Altos and I am in San Francisco."
"I liked the fact that he came when I needed help. He didn't "dilly dally" around.""Small company, honest, and good work"
"Their quality of work, my heating furnace and ducts work great. Also, their pricing was good.""The heater is very good. "
"I just like the overall function of the heater. I like the product they sell.""They are reliable, they do good work, they do prompt work, and they stay within the budget. My business is property management and they handled a somewhat complex job for me. They worked on a Circa World War II furnace for me. I was impressed with their work. I called them again to put a furnace in my own home."
"The fact that they were prompt and on top of everything, they were all business. There was no wasted time. Being on schedule is important when you are refurbishing a home. They were on schedule.""They are very resourceful, they do a very good job, and they do things very well."
"Very responsible, they do follow-ups on stuff, and they can answer your questions pretty well.""I would recommend them."
"He did everything the way I wanted it done.""I was very satisfied with Bayhill. "
"They seem to be honest and straightforward.""They provided a good service."
"They were able to accommodate the timing of the schedule I needed.""They came and did the work very quickly. Their estimate and the final cost was much lower than other companies we got bids from. "
"They were really helpful in doing just exactly what we wanted done. ""They came during the time they said they would come."
"They came and did the job for me and that's about it.""They were prompt, thorough, and they did a good job. They didn't leave any mess behind."
"They seemed to know what they were doing. They were prompt and they got things done in a timely fashion.""They did good work."
"They were friendly and they did the work when they said they would.""They did a good job. So far, we haven't had any problems. Not only did they replace the heater, but they replaced the duct work too."
"They got the job done quickly. It was freezing cold and we were without heat for about 3 days.""They are a service you can trust."
"Their troubleshooting is very helpful. Their technician could fix a problem very quickly.""They have a can-do attitude."
"I worked with Ricardo. I appreciated his availability, his responsiveness, and his flexibility.""I was very satisfied with their service. I needed them right away. The PG&E man said he could not re-light something for me, so he recommended them to me. The Bayhill gentleman came out that afternoon and the next day too. They were very fast. They did what they said they were going to do. In a pinch, they were great."
"They were readily available when I needed them in a pinch. ""The price is fair and reasonable. The service is acceptable."
"Prompt, and their price was reasonable.""He pretty much knew what he was doing and he was very helpful. I think the price was pretty fair."
"That it got fixed""He is okay. I recommend his company to others."
"Their information, service, and the installation is pretty good. I thought their installer was pretty good.""If somebody were to ask me who worked on our furnace, I would give them the card that I have. I would recommend them."
"I forget the man who came over, but I liked his personality. One time, he put a furnace in at our neighbor's and we had a problem with ours. He came in, analyzed the problem, and fixed it. I liked the way he explained how he was going to do the job and the way he carried himself. He was very thorough in his explanation of what he was going to do and how he was doing it. He was easy to talk to. When I called him, he called me back within a reasonable amount of time.""I'm really quite satisfied with their service."
"They came out right away.""They were really good about getting the heater in."
"They did a really good job, and they were on time.""They are very good."
"They were very knowledgeable.""They knew exactly what they were doing, and they did the job professionally."
"They were friendly, and the employees were knowledgeable.""They did a good job at a fair price."
"They did a good job and finished it promptly. They didn't leave a mess, and they did the job at a fair price.""They were good, but expensive."
"They got the work done pretty quickly, and they thoroughly reviewed all of the options so we could make a good decision.""They are very reliable and committed to the work that they do. "
"The quality of the workmanship""They were professional and friendly."
"They were able to respond to our needs that were kind of urgent at the time. They were willing to work overtime to get it done.""They were really friendly, on time, and they did a good job."
"Timeliness, they came out the same day and got it done.""Knowledge, very busy, small company"
"Their knowledge of my heater""They are professional and their customer service is okay. I like the products they sell. "
"I liked their work and their products.""I think they are pretty reliable, detailed, and pretty responsive."
"I think the service is good. They are very responsive, they know what they are doing, and the price is competitive.""Give them a try. You should get an estimate from them. "
"They were prompt, clean, and fair. They were very efficient. They did a good job.""They do a good job and their prices are pretty fair."
"When you make an appointment with them, they show up on time.""They are knowledgeable and reliable."
"They were responsive and they came out quickly.""They are great. They have good workers."
"I think they were good at putting things together. ""They are honest and they do a very outstanding job. They have superior workmanship. I moved my furnace up to my attic and the whole installation and preparation they did was superior workmanship."
"I liked the fact that they were honest and straightforward. They always answered the phone and they came when they said they would.""They are nice and their response is fast."
"They explained very thoroughly the details of the heater and the installation. They answered all of our questions. The price they quoted was the price I paid. There were no hidden charges.""Their prices are reasonable."
"They were professional.""I would tell them Bayhill is good."
"Their price is good. ""They are competent."
"They are reliable.""They did a pretty good job when they were installing stuff. I didn't have any problems with the installation."
"I liked their promptness and that the installation went smoothly.""Our cooling machine is working quite well. "
"Their price is good. The system we bought cools down our space quickly.""He is prompt, pretty thorough, and I think his price is fair."
"He's personable. I have been doing business with him for over 20 years now.""Be at the house when they are there. I wasn't. They left a bit of dirt around and on the roof. "
"They worked quickly.""The service was very good overall. I think the one hiccup we had was coordinating. The communication was a little bit difficult. It was difficult setting up appointments and stuff because folks were very busy."
"They had very good service at a very good price.""They know what they are doing."
"They got the work done fairly quickly.""They are a good company. They did a good job."
"They provided high-quality products and the service was pretty good. If I have a small issue, they come over and fix it pretty quickly at no charge.""They do their job just fine."
"They were easy to work with.""They were efficient, they worked quickly, and they didn't do any damage to the walls or anything else."
"The furnace works great. ""I wouldn't recommend him. He is very unreliable. I had a bad experience."
"They did a good job. I was very happy with the job they did and that was the reason I called them back.""They are very reliable. "
"They were very friendly and they took care of my air conditioning problem well. They walked me through the problem and fixed it.""The service is good."
"I liked their attitude.""I would have asked more questions. I didn't know anything about the firm. I think I overpaid."
"They came out and they were polite enough.""Prompt service, we just talked, he took a look, and we scheduled a time. Six of their people came in and finished in one day. It was pretty cool."
"How fast they worked, the quality was okay.""I would say the heating system is very good. I have a lot of praise for their workers."
"They did a good job installing the heater. It works well.""Be cautious that the staff who are doing the installation are supervised."
"They were competitive."
