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Video: A Common Cause of Garage Door Problems - video transcript

if your garage door won't open our clothes you may think that there's a major malfunction but in many cases the solution is quite simple today we're in Fremont with diamond certified expert contributor Pat and Amy Prendergast to learn more today we want to give you a tip on how to potentially fix your own garage door problem which may be just a sensor eyes which you can line up yourself if your door won't go down then you it's possible that it's just the sensor eyes and you can fix it yourself if your door won't go up you probably need a professional come out and help you fix your door but you can see here there's a green light and it's solid and if there's both solid on either side that means the two lights are meeting each other and it's safe for the door to go down often people think that both lights have to be green that's not true they both have to be solid generally depending upon the opener and the sensor is used so something's in the way you can see that the light will go out because it thinks that there is something in the way and therefore the door should not go down as a safety precaution as I take my hand away you can see the solid green light comes off lots of things can cause the safety eyes to not see each other sometimes people will inadvertently hit them and therefore they won't be lined up sometimes there's cobwebs or dirt that grows over time so it thinks is there something in the way where sometime there actually is sometimes there actually is something in the way as you can see when I put this in in the way of the sensor I Attorney's Office e if it's your sensor eyes that are the issue is to try closing your garage door if the light is blinking and it's making a clicking noise it most likely is your sense so you can save yourself some time and money by checking your sensor eyes before calling us to learn more from local top rated companies visit our Diamond Certified expert reports at experts diamond certified org