Diamond Certified Video Reports

A and P Moving, Inc. in Diamond Certified Company Profile

[Music] Hi, I'm Darcy Quinn. I'm with A and P Moving. We're a family-run and operated moving company here in Marin County, based in Novato. We provide household and office moving and storage. We also provide corporate household relocations for companies that offer moving as a hiring benefit, domestically or internationally. We also have a 20,000 square foot warehouse that facilitates document storage. We also have certified on-site mobile shredding services throughout the Marin, Sonoma, and Napa counties. We are professional. We've been Better Business Bureau A plus rating since 1994, a CMS a pro mover. We have also been awarded national customer experience awards. It's a spire award given to us by Beacons Van Lines for exceptional customer service. There's only one award given each year for that. Eight of our employees have also received the X Factor award, which is based on post-move customer service feedback, and that's an award from Beacons Van Lines as well. So we take a lot of pride in the customer experience. 35% of our business is referral and repeat, so it's important for us to do a good job the first time. A lot of people have last-minute packing. They're never ready when we show up. It's okay, and we understand that, and our crews are flexible. They're not going to be in a rush. They're not going to force someone to do something they're not ready for. And a lot of times we have to be pivoting and being flexible on that day because customers change their mind, they add stuff, and we just try to have open dialogue to tell them it's all right. We're going to work with you and make it work. So if you are looking to do any kind of relocation, whether it's household office moving, or you're looking for some warehouse and distribution storage, also packing materials, packing services, please definitely consider us. Our family-owned and operated operating the company since 1990, and we feel we provide professional services at competitive pricing. Our goal is for a positive customer experience. We feel we would be a great resource for you to trust in your move.