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Renson Automotive in 5 Useful Answers
[Music] I started back when I was in high school. I worked for a little store, auto parts store called Craig Automotive. I started as a parts counter, uh, guy and I slowly moved to commercial, uh wholesale parts, um, from Craig. I moved on to Pep Boys, um, did some schooling, um, and stayed in the auto industry. Uh, ended up opening up a auto dealership down the road a couple years later. And then, uh, after that, I decided to get into an actual dealership. Uh, I started with Toyota in the service facility. So, uh, started with, uh, servicing cars there, um, for a couple years. From there, I moved on to Mercedes, uh, and that was another great experience because that built up a lot of customer service skills that, um, uh, I didn't get that exposure through, uh, Toyota. From there, I ended up, uh, moving on to the last dealership and brand that I worked for, which was Jaguar Land Rover. And that is where I stayed the longest term and built up a great clientele base and just love what I did at the dealership and just love what I do now. So that's how I got into the automotive, uh, repair service facility style. Being in the auto industry for a while, um, I definitely wanted to continue climbing and, you know, growing myself and when the opportunity arose for this successful business, um, I definitely wanted to take advantage of jumping on such a successful wonderful business where the clients are loving to come in here as opposed to not typically, you know, the best experience at an auto repair shop because it involves spending money for a repair typically, but we don't do just repairs. We, we do repairs and maintenance and regular service. So, um, it's a calling of mine. I love what I do and I love being with the team and the clients that come in here and we start building those relationships on a more personable level. Every day is different. Even though we work with cars daily, not every car is the same. Some come in for a simple just tire pressure check, sometimes just the bulb. Uh, but sometimes it's regular service or an actual repair that requires a little more in-depth. But, uh, it's never a dull moment and every day is different with regards to the kind of work we get through the shop. We love to follow manufacturer recommended processes. So if the manufacturer specifies that a specific repair has to be done a specific manner, we follow those just to facilitate that the job gets done correctly and we give the client that quality work and that we could stand behind. So from myself to the advisors to the technicians, we all take these jobs here personally because, uh, we strive for great quality in our jobs. That way we could have the clients sent over referral business because of how great work we did for them.
