Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

Diamond certified companies are top rated and guaranteed

Why Trust Diamond Certified Plumbing Fixture Showrooms Rated Highest in Quality?

Photo: Splashworks (2005)

You are the customer. If your goal is to choose a plumbing fixture showroom that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified plumbing showroom. Each has been rated Highest in Quality in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top-rated plumbing fixture showroom and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you’ll never be fooled by fake reviews.

2) Statistical Reliability: A large random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top-rated status.

3) Full Disclosure: By clicking the name of a company above you’ll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

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  • TOTO

  • Gessi

  • KWC

  • Robern

  • Santec

  • Axor

  • Graff

Eljer Plumbing Fixtures
Jado Bathroom Fixtures
Grohe Plumbing Fixtures
Rohl Plumbing Fixtures
Elkay Plumbing Fixtures
Hansgrohe Bath Fixtures
Duravit Plumbing Fixtures
Franke Fixtures
Kallista Fixtures
Moen Fixtures
Delta Fixtures
Kohler Plumbing Fixtures
American Standard Bath Fixtures
Pegasus Plumbing Fixtures
Toto Plumbing Fixtures
Gerber Fixtures
Danze Bathroom Fixtures
Porcher Fixtures
Crane Bathroom Fixtures
Ginger Bath Fixtures
Price Pfister Fixtures
Blanco Plumbing Fixtures
KWC Fixtures
Sterling Plumbing Fixtures
Bates & Bates Fixtures

wall mount fixtures
clawfoot tub fixtures
wholesale bathroom fixtures
commercial bathroom fixtures
bidet fixture
stainless steel fixtures
vintage bathroom fixtures
kitchen faucets
bathroom faucets
shower faucets
shower plumbing fittings
bar faucets
plumbing accessories
bathroom fixtures
kitchen fixtures
shower plumbing fixtures
brass plumbing fixtures
sink fixtures
vanity fixtures
toilet fixtures
oil rubbed bronze fixtures
kitchen & bath faucets
tub fixtures

Blossom Valley
East Palo Alto
Holy City
Los Altos
Los Altos Hills
Los Gatos
Monte Sereno
Monte Vista
Morgan Hill
Mountain View
Mt Hamilton
New Almaden
Palo Alto
Redwood Estates
San Jose
San Martin
Santa Clara


The following associations and agencies may provide education, certification and information about local plumbing fixture centers in your area.

Contractors State Licensing Board (CSLB) (http://www.cslb.ca.gov/)
National Association of Plumbing Showroom Professionals (NAOPSP) (www.naopsp.com)
Decorative Plumbing and Hardware Association (DPHA) (www.dpha.net)
National Kitchen and Bath Association (NKBA) (www.nkba.org)

The following associations and agencies may provide education, certification and information about local plumbing fixture centers in your area.

Contractors State Licensing Board (CSLB) (http://www.cslb.ca.gov/)
National Association of Plumbing Showroom Professionals (NAOPSP) (www.naopsp.com)
Decorative Plumbing and Hardware Association (DPHA) (www.dpha.net)
National Kitchen and Bath Association (NKBA) (www.nkba.org)

Know What You Want
What You Need to Decide Before Shopping for New Plumbing Fixtures

Plumbing fixtures run the gamut from simple one-handled faucets to jetted whirlpool tubs with built-in  lighting and aromatherapy options, and the good plumbing fixture showrooms in Santa Clara County can provide dozens of makes, models and different options for whatever new fixtures you need for your bathroom or kitchen.

That’s why it’s so important to think carefully about your needs and wants before you visit a local plumbing fixture sales center near you, whether that’s in San Jose, Santa Clara, Mountain View, Milpitas, Palo Alto District, Cupertino, Gilroy, Campbell and Morgan Hill or another area.

Ask yourself the following questions to help narrow down your choices before you step foot in any Santa Clara County plumbing showrooms.

  • Do I want to visit a Diamond Certified plumbing fixture showroom in Santa Clara County that is rated best in quality and backed by the Diamond Certified Performance Guarantee?
  • What is my budget?
  • What professional and personal offerings would I like my Santa Clara County fixture showroom and staff to have? (These may include a variety of kitchen and bathroom fixtures, good communication skills, honesty, reliability, the ability to install new plumbing fixtures, the quality of ongoing services, good warranties, etc.)
  • What type of plumbing fixture am I interested in purchasing? This might include kitchen fixtures, bathroom fixtures, new sinks, new toilets, new faucets or kitchen and bathroom accessories.
  • Are there particular brands that I am interested in comparing?
  • What are my space limitations or design/appearance requirements? (For example, you’ll want to know how much room your new sink or toilet can take up if you’re installing it in an existing room with no modifications; and you’ll want to think about the color, metal type, or design attributes of existing décor or fixtures if you’re adding a new fixture to an existing room.) Be prepared to take along measurements, photographs and color swatches if needed.
  • Will I need to find Santa Clara County plumbing fixture showrooms that offer delivery for large items or installation services? Or do I have an installer who can pick up large items?
  • Do I want to find a plumbing fixture showroom in my town (such as Gilroy, Cupertino, Campbell, Palo Alto, Milpitas or Alviso, Permanente, New Almaden and Coyote) or am I willing to drive to a plumbing fixture center in a neighboring town (examples include Milpitas, Palo Alto, Cupertino, San Jose, Sunnyvale, and Gilroy)?
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What To Ask In Person
Visit Local Plumbing Fixture Showrooms in Person

Now that you’ve interviewed several Santa Clara County plumbing fixture sales centers  over the phone, you should have a short list of the better plumbing fixture showrooms for you in San Jose, Santa Clara, Mountain View, Milpitas, Palo Alto District, Cupertino, Gilroy, Campbell and Morgan Hill or your area.

The following questions will get you started when you visit these showrooms in person; add some of your own to personalize your shopping experience.

  • What type of plumbing fixtures hold up best over time? (This can include the finish and materials.)
  • What brand and model of fixture that I’m looking for (sink, kitchen faucet, bathroom faucets, shower head, toilet, etc.) do you recommend? Why do you recommend this brand and model?
  • What type of warranty comes with this fixture? Is that a store warranty or a manufacturer warranty?
  • Does your store have references I can call who purchased a fixture like the one I’m considering?
  • Do you have the fixtures I’m considering in stock? If not, how long will I have to wait to get them?
  • Will you deliver my new fixtures or have them shipped to my house? Or do I have to pick them up at your showroom?
  • What is the installation, care and maintenance like on this item?
  • How long should this new bathroom fixture or kitchen fixture last in my home or business?
  • Do you charge a restocking fee for returned merchandise?
  • Is there anything else I should know about this fixture that I’m purchasing?
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  • What To Ask References
    Take Time to Interview Customers of Santa Clara County Kitchen Fixture Showrooms

    It’s best to choose Diamond Certified plumbing fixture centers because all certified companies have passed an in-depth ratings process that most other companies can’t pass. If you want quality from a plumbing fixture showroom in Santa Clara County and the greater Bay Area, including those in Gilroy, Cupertino, Campbell, Palo Alto, Milpitas you can have confidence choosing a Diamond Certified company.

    Diamond Certified reports are available online for all certified companies. And you’ll never be fooled by fake reviews, because all research is performed in live telephone interviews of actual customers.

    If you can’t find a Diamond Certified fixture showroom within reach, you’ll have to do some research on your own. If you do, it’s wise to call some references provided by the kitchen and bathroom fixture retailer. Keep in mind, though, that references provided to you by local plumbing fixture stores are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process.

    If you do call references on your own, specifically ask for a list of the showroom’s 10 most recent customers, or for customers who purchased fixtures similar to the ones you’re considering. This will help keep the fixture retailer from giving you the names of only customers they know were satisfied.

    Use the following questions when you interview references, and add some questions of your own –especially those pertaining to the type of fixture you’re considering, if the references also purchased that fixture—to make the interview even more useful.

    • Were you satisfied with the products and services you received from (home fixture showroom name)?
    • What type of kitchen fixture or bathroom fixture did you purchase? (This may include new toilets, sinks, faucets, garbage disposals, bathroom accessories, shower heads, hot water heaters, etc.)
    • Did you have this fixture retailer deliver or install the new fixture for you?
    • Did you find their service professional, timely, honest and fairly-priced?
    • If you live in Stanford, San Martin, Blossom Valley and Holy City, a rural area, or in a town outside of the plumbing fixture showroom’s immediate area, did they charge extra to come to your home or deliver the fixtures you purchased? If so, did you find the fee fair?
    • Would you recommend this Santa Clara County bathroom fixture/kitchen fixture store?
    • What was your favorite part of dealing with this home fixture center?
    • Was there anything that did not go as you expected? What was it, and was it avoidable?
    • Will you visit this Santa Clara County plumbing fixture showroom when you need new fixtures in the future?
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  • Review Your Options
    Choose the Best Plumbing Fixture Retailer in Santa Clara County for You

    The Diamond Certified symbol has been awarded to companies that scored Highest in Quality in an accurate ratings process.

    Before deciding which plumbing fixture center in Santa Clara County can best meet your needs, consider the following questions:

    • Did one of the plumbing fixture stores I visited offer all of the new plumbing fixtures, delivery services, installation services and customer service that I need?
    • Did the plumbing fixture showrooms offer warranties that will protect my investment?
    • Have I received good reports about these Santa Clara County plumbing fixture showrooms from the references I called?
    • Does the plumbing fixture retailer I’m considering have a good reputation in the community?

    If you can answer in the affirmative to all of the above, you have found the best fixture sales center for you. You can confidently move forward by ordering the fixtures you need for your home or business, and setting up delivery and installation services as needed.

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  • How To Work With
    Making Your Decision on the Plumbing Fixtures for Your Home

    Most of the best plumbing fixture showrooms in Santa Clara County, including those in San Jose, Santa Clara, Mountain View, Milpitas, Palo Alto District, Cupertino, Gilroy, Campbell and Morgan Hill and other areas, have skilled employees who are trained in assisting customers in choosing the right sinks, tubs, toilets, shower heads and faucets for their kitchens and bathrooms. This often includes training in the different brands, products, manufacturing materials and installation techniques.

    You should  have taken note if the quality of the customer service and staff while you were conducting your interviews. Hopefully you’ve found and chosen a plumbing fixture showroom in Gilroy, Cupertino, Campbell, Palo Alto, Milpitas or your area with friendly staff who genuinely care about meeting your needs and exceeding your expectations.

    Once you’ve done that, your next big task is narrowing down the best fixtures and accessories for your home and family. Ask all of the questions you need to in order to understand the differences between the makes and models you’re considering. Compare items side by side and learn about the pros and cons of each. Take your time, especially with larger items like showers, bath tubs, toilets and sinks. Faucets can be easily replaced, but built-in items like wall-mounted body sprayers and large fixtures are hard to change once you’ve installed them.

    You’ll also want to find out about installation services and delivery services if you need them. Be  sure to ask who will be providing the services, if warranties apply, what you need to do to reserve the services and any fees that will apply.

    Santa Clara County Home Fixture Centers Vs. Online Plumbing Fixture Stores
    You may be tempted to buy your plumbing fixtures online. You may have heard that you can purchase the same items the showrooms sell for less, or that you can buy direct from the manufacturer and save money.

    In some cases, that may be true. There are plumbing fixture retailers online who sell high quality bathroom and kitchen fixtures for low prices. Some can do this because their overhead is lower than brick-and-mortar stores. But some can only sell kitchen and bathroom fixtures for rock bottom prices because they are offering scratch-and-dent models, floor models, defective or slightly damaged items that can’t be sold in showrooms, or those that are a lower quality.

    It’s hard to know what you’re getting from online retailers, as you can’t see the merchandise in person before you buy it. You have to trust their word is good, but that can be hard to do when you can’t meet with the individuals selling the fixtures. Buying fixtures online can also be challenging because returning unwanted or misrepresented items or those that come with missing parts can be complicated and expensive, if possible at all.

    Local showrooms are also able to offer in-person consultation, design help, and can allow you to compare items side-by-side so you’re sure you get the fixture that’s the best choice for your home.

    Items purchased from online sources may not come with warranties, either, so you might face more expense in the future if the fixture needs to be repaired or replaced. It’s also true that even the best plumbing fixture manufacturers make different grades of products. Looking at the items in the store can assure you that all inner parts are metal or made of high-quality materials, rather than plastic that can wear and break more easily.

    Some plumbing fixture showrooms in Santa Clara County, including those in San Jose, Sunnyvale, Santa Clara, Mountain View and Milpitas and other areas will match the prices on exact items you find online or at other shops.

    Sign a Contract to Purchase the New Plumbing Fixtures for Your Home
    If you’re buying a single faucet, small showerhead or other less-expensive item, you may just pay for it and carry it home. But larger orders, special orders or purchases of expensive or large fixtures such as bathtubs and toilets may require a contract.

    Be sure to get all special orders, custom plumbing fixture orders, or complicated orders in writing. You’ll want to have proof of purchase for these items as well as any that are being shipped or delivered to you. You’ll also want to get in writing any delivery or installation details.

    The contract you receive should include the following:

    • The Santa Clara County plumbing fixture retailer’s business name and physical address
    • The number, description and price of all items being purchased, ordered or fabricated
    • The expected delivery or pick up date (including details of who will deliver or pick up the goods and where that delivery or pick up will take place)
    • Any special requests or requirements made by either you or the showroom

    You’ll also want to confirm any guarantees or warranties at this time. Again, a verbal confirmation is good, but you’ll also want to have in writing all warranty details.

    Read through the contract carefully and make sure you understand all terms and limitations. The contract is binding once you and the plumbing fixture superstore staff have signed it, so make sure you have no questions. Remember, for your protection, you should never sign a blank or incomplete estimate or contract.

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  • Be a Good Customer
    Benefit by Being a Good Plumbing Fixture Store Customer?

    Good local plumbing fixture showrooms should provide a range of quality bathroom and kitchen plumbing fixtures from which you can choose. But you also help determine how happy you are with your fixture purchases.

    Here are a few simple steps you can take to be a good customer when visiting plumbing fixture showrooms in Santa Clara County.

    • Be clear and upfront with the fixture showroom staff. Let them know what you are looking for in terms of new plumbing fixtures and customer service.
    • Remember, a friendly smile goes a long way in creating and maintaining a good working relationship.
    • Before you purchase new plumbing fixtures, restate your expectations and goals, and reiterate to the plumbing fixture store representatives your understanding of the product you’re purchasing. Most disagreements occur because of a breakdown in communication. By being clear about your expectations and theirs, you can avoid most misunderstandings and conflicts.
    • If you have to special order parts or fixtures, ask the plumbing fixture showroom staff if you should call to check on the delivery progress or if they will call you with updates.
    • Be sure your service representative has a phone number where they can reach you at all times. The plumbing fixture center staff may need to reach you with updates, questions or for delivery or work authorizations.
    • When your plumbing showroom staff contacts you, return calls promptly.
    • Pay for your new plumbing fixtures promptly.

    Why would you want to be a good customer? Santa Clara County plumbing fixture showrooms appreciate customers who are straightforward, honest and easy to work with. Your good customer behavior sets the tone from your end and creates an environment conducive to a good relationship. Things may very well go smoother and any problems may be more easily resolved.

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Check The Work
Look Over Your New Plumbing Fixtures and the Invoice

Inspect your new plumbing fixtures, whether you’re taking them home directly from the showroom yourself, having them delivered or having them installed. Compare item numbers or barcode numbers to ensure you’ve received the exact fixture you paid for.

Look for any flaws in the finish, design or installation. Now is the time to address any concerns and get answers to your question; once you leave the showroom or the installer leaves your home, it may be harder to get the attention you require.

Ask the showroom staff or installer to walk you through the use and function of the fixture one more time if if is a complicated fixture. You can also ask for installation tips if you are having the fixture installed by a separate entity. Have the showroom staff share with you cleaning and maintenance instructions for keeping your new fixture looking and functioning like new.

You should receive a written invoice, which should include the following:

  • The name, physical address and state license number of the plumbing fixture sales center and the installation service (if they are different entities).
  • A complete list of all work performed.
  • An itemized list of all materials and parts used in the installation of the new plumbing fixtures.
  • The total cost for your new plumbing fixtures, including an itemized amount due for labor.
  • A written explanation of any warranties or guarantees provided by the product manufacturers and the plumbing fixture supply store.
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Written Warranties
Protect Yourself and Your Investment: Request Guarantees in Writing

Most good plumbing fixture supply stores in Santa Clara County, including those in Milpitas, Palo Alto, Cupertino, San Jose, Sunnyvale, Gilroy will provide warranties or guarantees on the quality of the faucets, sinks and toilets they sell.

However, you’ll want to get confirmation of these warranties in writing, specifically what warranties come with the fixtures you’re purchasing, what those warranties cover, how long they last, and what you have to do in the event you need to apply for warranty coverage.

Having a written warranty ensures you and the plumbing fixture center have the same understanding of the agreement, and it gives you legal standing in case there is ever a conflict about warranty coverage.

The following items should be included in any written guarantee document:

  • The plumbing fixture showroom’s name and physical address.
  • The installation company’s or fixture center’s state license number.
  • A description of what exactly the warranty covers. This should include whether the plumbing fixture showroom will replace or repair faulty fixtures, sinks, toilets, etc. Any exclusions must be explicitly stated.
  • Your responsibility in the case of a problem with your new plumbing fixtures and what you need to do in order to redeem the warranty.
  • How long the warranty is valid, and whether it expires on a specific day or is prorated (meaning, the warranty coverage diminishes over time).
  • If the warranty coverage is transferable to the new owner in the event that you sell the home in which the new plumbing fixtures have been installed.
  • Any actions on your part that may invalidate the warranty (such as unauthorized repairs, care requirements or maintenance requirements).
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Top 10 Requests
Plumbing Fixtures and Services Often Requested at Local Plumbing Fixture Centers

The following terms and descriptions are some of the most popular types of plumbing fixtures and services offered by fixture showrooms throughout Santa Clara County, including Gilroy, Cupertino, Campbell, Palo Alto, Milpitas and other cities.

New Plumbing Fixture Installation
Many local plumbing fixture centers also offer installation services for new fixtures purchased from their store. These installers may be employees of the showroom or may be subcontractors they hire or recommend. If you need new plumbing fixture installation services, be sure to ask if the plumbing showroom has installation options, and then carefully vet those installers if they are not direct company employees.

Bathroom Fixtures
Bathroom fixtures include new toilets, sinks, bath tubs, showers, bidets, shower heads, faucets, toilet fixtures and custom bathroom fixtures. In some showrooms, the term ‘bathroom fixtures’ may also include décor items such as toilet paper holders, towel holders and bathroom vanities.

Shower Plumbing Fixtures / New Shower Heads
New shower plumbing fixtures such as shower faucets and shower heads are popular items in Santa Clara County plumbing fixture stores, including those in Sunnyvale, San Jose, Campbell, Gilroy, Morgan Hill. These fixtures are easy to switch out and can add luxury, style, comfort and  spa-like amenities.

Kitchen Plumbing Fixtures
Kitchen plumbing fixtures such as sink fixtures, stainless steel fixtures, kitchen faucets, new kitchen sinks, garbage disposals and faucets with sprayer nozzles are sold at most Santa Clara County plumbing fixture stores. These fixtures range in quality and price from inexpensive, value-priced fixtures to high-end, chef kitchen fixtures.

New Toilets
New toilets made by American Standard, Kohler, Grohe, Gerber, Toto and more are popular choices at home plumbing fixture centers. New toilets are relatively inexpensive, and can come in luxury models and water-saving models.

New Sinks in Santa Clara County Plumbing Fixture Showrooms
A new sink can help transform a kitchen or bathroom. Sinks have a variety of edges, sizes and styles, and can be found to fit almost any décor or style.

Commercial Bathroom Fixtures
Businesses and commercial buildings often purchase commercial bathroom fixtures specially built to stand up to heavy usage on a daily basis. Commercial toilets may come with dual flush capabilities for water savings, and sinks and faucets generally come in styles with options for hands-free use and low water usage.

New Faucets for Bathroom and Kitchen Sinks
New kitchen and bath faucets are popular requests, because they are an easy and relatively inexpensive way to upgrade the look of your kitchen and bathroom. Popular faucets include those that are hands-free, have removable spray nozzles or that match the décor of the existing room.

Metal Bathroom Fixtures
Most homeowners gravitate toward metal bathroom fixtures for their bathroom sinks and shower plumbing fixtures. Common metal bathroom fixtures include stainless steel bathroom fixtures, oil rubbed bronze fixtures, brass plumbing fixtures, steel shower faucets, and stainless steel shower heads.

Vintage Bathroom Fixtures
Vintage bathroom fixtures are often new fixtures that have a vintage look. These can be used to replace original bathroom fixtures while still maintaining the look of the home’s original style, whether you live in Mt Hamilton, Redwood Estates, Blossom Valley and Los Altos Hills or another area. Remodeled bathrooms with a vintage flair can also benefit from authentic or faux vintage bathroom fixtures to help the room feel like an original part of the home.

Favorite Plumbing Fixture Brands in Santa Clara County and Beyond
There are thousands of plumbing fixture manufacturers, but some have earned a reputation for creating quality fixtures that stand up to years of use in homes and businesses.

The brands below are a sampling of some of the most popular manufacturers of sinks, toilets, bathtubs, vanity fixtures, shower heads, sink fixtures, shower fixtures, bathtub fixtures and more.

  • Jado plumbing fixtures
  • Duravit faucets
  • Kohler plumbing fixtures
  • American Standard bathroom fixtures
  • Toto toilets, sinks and plumbing fixtures
  • Gerber fixtures
  • Elijer faucets and sinks
  • Grohe plumbing fixtures
  • Elkay sinks and fixtures
  • Hansgrohe plumbing fixtures
  • Moen faucets and fixtures
  • Delta faucets and plumbing fixtures
  • Franke fixtures
  • Price Pfister sinks and fixtures
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Glossary Of Terms
Glossary of Products Found in Plumbing Fixture Showrooms

Plumbing fixture showrooms carry a variety of plumbing fixtures and accessories for kitchen and bathroom plumbing. But choosing a new plumbing fixture is more complicated than simply picking out a new sink, toilet or faucet. The following terms will help you better communicate with the experts at local plumbing accessories stores. By understanding the common terms used by professional plumbing fixture showroom staff, you will be more likely to get the exact fixtures and accessories that meet your needs.


Plumbing fixture showrooms carry a variety of plumbing fixtures and accessories for kitchen and bathroom plumbing. But choosing a new plumbing fixture is more complicated than simply picking out a new sink, toilet or faucet. The following terms will help you better communicate with the experts at local plumbing accessories stores. By understanding the common terms used by professional plumbing fixture showroom staff, you will be more likely to get the exact fixtures and accessories that meet your needs.

Acrylic is a strong material that is cast and molded into bathroom and kitchen fixtures. Acrylic is often used to create bathtubs, sinks, showers, backsplashes and countertops.
The Americans with Disabilities Act sets legal parameters for the construction of plumbing fixtures in order to better meet the needs of disabled individuals.

Also known as: Americans with Disabilities Act

apron front
An apron front fixture has a decorative front section. An apron front bathtub has a low front panel that covers the space from the floor to the top rim of the tub. Apron front sinks have a solid front that extends from the top rim to the bottom of the sink. The cabinets and countertop are interrupted by the apron front, but extend on either side of it.

Also known as: skirting, apron sink, farmhouse sink, apron tub, farmhouse tub

backflow preventer
All homes and businesses should have backflow preventers, which are devices that prevent backflow or water backup into the drinking water. Backflow preventers are usually installed on handheld showers, pullout faucet spouts, kitchen sprayers, sinks and faucets.

The raised back portion of a wall mount sink or toilet to protect the wall behind it. Backsplashes can also be separate pieces made out of countertop extensions, tile or metal.

cast iron
Cast iron are heavy fixtures such as sinks, bath tubs and toilets made from heavy metal covered with porcelain enamel coating and cast by molds.

Bathroom sink fixtures with a combined spout and handles are known as centerset faucets.

Also known as: center set faucets

continuous feed garbage disposal
Some plumbing fixture showrooms also sell garbage disposals, including continuous feed garbage disposals. These wall switch-activated garbage disposals run continuously while garbage is fed into them.

Also known as: in-sink garbage disposals

deck mount faucets
Faucets that mount on a horizontal surface of a sink or bath tub are known as deck mount faucets.

drainboard sink
Sinks that have a drainboard incorporated into their design are known as drainboard sinks.

drop-in sink
Sinks with a visible rim mounted above the countertop are known as drop-in sinks. These are most often used with a laminate counter top.

fill valve
A toilet fill valve is located in the water tank. The water level-actuated valve regulates the amount of water emptied from the tank into the bowl. Some fill valves can be adjusted to raise or lower the amount of water in the toilet bowl, helping to conserve water and moderate gallons used per flush.

Fireclay is a type of vitreous china that has more quartz and feldspar in the base material. Fireclay is heavier, denser, and thicker than regular clay, which ensures a smoother, flater surface that standard vitreous china cannot offer, especially on larger fixtures such as bathtubs.

The term ‘fitting’ usually refers to faucets, shower valves and tub fillers. ‘Fittings’ can also refer to piping and parts such as tees, joints and elbows.

GPM is the rate of water flow by which faucets and showerheads are measures. There are local and federal limits placed on the gallons per minute flow rate of plumbing fixtures.

Also known as: gallons per minute  

hot water dispenser
A plumbing fixture that maintains a near-boiling water temperature for instant use. Hot water dispensers are popular in professional kitchens and custom kitchens in private homes.

instantaneous water heater
A water heater which heats water as it passes through. Instant water heaters require no storage tanks and are therefore popularly called tankless heaters.

Also known as: instant water heater, tankless water heater

ledgeback fixture
A style of sink or toilet that has a ledge or deck at the rear used to mount a faucet and other fixtures and accessories.

Also known as: backsplash, backsplash mount

Permanent antimicrobial protection is available in some sinks, bathtubs and fixtures in the form of Microban, a patented material that kills bacteria.

Also known as: antibacterial fixtures, antibacterial sinks, antibacterial toilets, permanent antimicrobial protection fixtures

mixing valve
Mixing valves on sinks and shower faucets mix hot and cold water so that the water from the tap is a specified temperature. Older sinks did not have mixing valves, instead relying on two faucets—one for hot water and one for cold water.

monobloc faucet
A single-handle faucet on a sink or bath tub are known as monobloc faucets. These are popular in  bathrooms and kitchens.

Also known as: single-handled faucets

mounting frame
External mounting used to install sinks which have no built-in base is known as a mounting frame. A mounting frame is usually part of a cabinet which houses the sink base and plumbing, along with storage space underneath.

powder coat
Powder coat is a technique used to apply paint to metal surfaces, including plumbing fixtures and faucets. The metal is covered with a dry paint powder which is baked in an oven; this causes the powder to melt and harden into a solid metal finish. Powder coating is often matte in appearance and can usually stand up to years of heavy use.

PSI is a measurement used to determine pressure within pipes and appliances.
Also known as: pounds per square inch

pull-out spray faucet
A kitchen faucet that has a retractable hose and sprayer head that can be used for food preparation and cleaning. The faucet head often has a switch that enables the user to choose between a single stream of water or a shower stream.

PVD stands for physical vapor deposition. This is a modern plating process used to create a polished brass or gold finish on faucets. During PVD, vaporized zirconium reacts with nitrogen and another gas to form a plated surface on faucets which will not tarnish or discolor.

Also known as: physical vapor deposition   

The self-rimming style of sinks have a rolled and finished edge. Self-rimming fixtures install on top of a counter without needing a metal sink rim.

Outdoor faucets that are furnished with hose threads on the spout are known as sillcock installations. This common water spigot installation is also used to supply water to washing machines.

Also known as: hose bib 

tile edge sink
Sinks that mount flush with the counter top are known as tile-edge sinks.

trim kit
The outside decorative covering of faucet valves are known as trim kits. Trim kits include the showerhead, tub spout, handles, and other parts you can see when looking at a faucet.

Undermount sinks are installed under the countertop cutout.

vitreous china
Vitreous china is a glass material. It is commonly used as a surface material for sinks, toilets, bath tubs and other large plumbing fixtures.

wall mount faucets
Faucets built to mount on a vertical surface of a wall, shower or bath tub are referred to as wall mount faucets.

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Frequently Asked Questions
Frequently Asked Questions About Plumbing Fixtures

Q: Why choose a Diamond Certified plumbing fixture center?

Q: Why choose a Diamond Certified plumbing fixture center?
A: Diamond Certified helps you choose a local plumbing fixture showroom with confidence by offering a list of top-rated local companies who have passed the country’s most in-depth rating process. Only kitchen and bathroom fixture showrooms rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident buying fixtures for your kitchen or bathroom from a Diamond Certified plumbing fixture showroom.

Q: What is the best way to install quality plumbing fixtures?
A: Hiring a qualified, licensed plumber is the best way to have new plumbing fixtures installed. Some products come with warranties that are only valid if the fixture is installed by a qualified professional. Some fixtures, such as some faucets, are easy enough for average homeowners to install themselves, but keep in mind this may negate the warranty.

Q: What is the best plumbing fixture finish?
A: Plumbing fixture finish is a matter of personal taste. However, some finishes are known to be longer lasting than others. The most durable finish is chrome-plated solid brass. This finish will stand up to frequent usage and cleaning.

Q: How do I know which faucet is best for my bathtub?
A: First, determine where the faucet will be mounted. Look for deck mount faucets if they need to be mounted on the horizontal surface of the tub. Choose a wall mount style if you will be mounting the faucet on the wall or the wall of the bathtub

Q: Can I buy plumbing fixtures from a showroom if I’m not a plumber or contractor?
A: That depends on the plumbing fixture showroom. Most will allow you to purchase plumbing fixtures even if you’re not a professional plumber. However, some are members-only showrooms that only sell fixtures to paying members or local contractors.

Q: Is it smarter for me to provide my own plumbing fixtures, or to buy them from my plumber?
A: Some homeowners can get good deals purchasing their own plumbing fixtures from local fixture showrooms. However, it is usually best to talk with your plumber before purchasing fixtures. Your plumber may be able to suggest brands or products they recommend, and they can help you determine the exact measurements needed. Likewise, your plumber may recommend a plumbing showroom that offers better deals for the fixtures you need.

Q: What services do local plumbing fixture showrooms provide?
A: Depending on the fixture showroom, you may find knowledgeable staff to help you choose the fixtures that are best for your needs and your decor, large fixture delivery, design assistance, and cooperation with homeowners and contractors. Some also provide fixture installation services and online fixture sales.

Q: What types of fixtures are available from plumbing fixture showrooms?
A: Most plumbing fixture showrooms offer sinks, bathtubs, showers, faucets for kitchens and bathrooms, toilets, shower heads, shower doors, tub and shower wall kits, steam bath heads, specialty toilets, toilet seats, bathroom vanities,  cabinet door hardware, light fixtures, and bathroom and kitchen accessories. Others will stock water filtration systems, hot water heaters, bathroom counters, mirrors and medicine cabinets, mirrored cabinets, shower doors, drinking fountains and garbage disposals.

Q: Can I save money by buying plumbing fixtures online?
A: Yes and no. It depends on the source of the fixtures and the quality you receive. You may be able to find cheaper plumbing fixtures online, but they aren’t always the best quality parts. Even those that are from known brands may be a cheaper model than those found in high-quality plumbing showrooms. But because you’re buying online, you won’t have the chance to evaluate the fixtures and compare quality. You also risk purchasing the wrong size, color or material if you buy from a website. This is because it’s hard to know what you’re getting without seeing the items in person. You may also have a hard time returning or exchanging parts that don’t meet your needs. Talk with your plumbing professional before purchasing any fixtures, especially if you’re considering buying online.

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