Diamond Certified Company Report

William M. Schneider, D.D.S.

Diamond Certified Company Report

William M. Schneider, D.D.S.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 150 VERIFIED CUSTOMERS i

Emily M.

VERIFIED William M. Schneider, D.D.S. CUSTOMER

1 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is a great dentist.

I think he is very knowledgeable. He takes the time with his patients, he is approachable, and he is professional.

Jeff J.

VERIFIED William M. Schneider, D.D.S. CUSTOMER

2 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

When looking for a dentist, I was very calm in the presence of Dr. Schneider, and he explained everything very thoroughly before the work started, so I was very well-informed. Also, the gentle care he provides satisfies me deeply.

His staff of dental hygienists are great. I like them a lot.

Debbie O.

VERIFIED William M. Schneider, D.D.S. CUSTOMER

3 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I feel like he makes you feel very comfortable. I hadn't been to the dentist in years, and I had been avoiding going. He didn't make me feel bad about it at all.

His bedside manner, he makes you feel comfortable. He's very nice. He's probably one of the nicest dentists that I have met.

Read All 150 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Dr. William Schneider, Owner

William M. Schneider, D.D.S. provides a complete range of cosmetic, family and general dentistry services for all types of patients (including children) at his Walnut Creek facility. In addition to performing routine dental exams, cleanings and extractions, Dr. Schneider and his staff can straighten teeth with Invisalign®; diagnose and treat periodontal diseases; provide solutions for snoring and sleep apnea; perform root canals; and fit patients with tooth-colored fillings, veneers, implants and dentures. He has extensive experience with patients who are scared to see the dentist and offers different levels of sedation to make their experiences stress-free and comfortable.

A second-generation dentist, Dr. Schneider says he and his staff share a commitment to providing high-quality care that leaves each patient completely satisfied. “Everyone in this office is dedicated to providing high-quality, compassionate care. Once our patients meet me and my staff, they tend to feel more at ease because they can sense we’re there for them and looking out for their best interests.”

Dr. Schneider believes education is one of the most important aspects of dental health, so he always takes the time to help his patients make informed decisions that will benefit their specific situations. “We strive to provide ‘dental health care,’ not ‘disease care,’” he says. “By focusing on thorough exams and explaining why things like flossing and sealants are so important, we’re able to give our patients active roles in maintaining their oral health.”

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON William M. Schneider, D.D.S.

Locations

Contra Costa County
Concord
Richmond
Antioch
Walnut Creek
Pittsburg
San Ramon
Danville
Brentwood
Martinez

Get Directions
SERVICES PERFORMED

Cosmetic, Family & General Dentistry
Dentures & Implants
Sleep Apnea Treatment
Orthodontics

DIAMOND CERTIFIED RESEARCHED ARTICLES ON William M. Schneider, D.D.S.

Company Profile

William M. Schneider, D.D.S. provides a complete range of cosmetic, family and general dentistry services for all types of patients (including children) at his Walnut Creek facility. In addition to performing routine dental exams, cleanings and extractions, Dr. Schneider and his staff can straighten teeth with Invisalign®; diagnose and treat periodontal diseases; provide solutions for snoring and sleep apnea; perform root canals; and fit patients with tooth-colored fillings, veneers, implants and dentures. He has extensive experience with patients who are scared to see the dentist and offers different levels of sedation to make their experiences stress-free and comfortable.

A second-generation dentist, Dr. Schneider says he and his staff share a commitment to providing high-quality care that leaves each patient completely satisfied. “Everyone in this office is dedicated to providing high-quality, compassionate care. Once our patients meet me and my staff, they tend to feel more at ease because they can sense we’re there for them and looking out for their best interests.”

Dr. Schneider believes education is one of the most important aspects of dental health, so he always takes the time to help his patients make informed decisions that will benefit their specific situations. “We strive to provide ‘dental health care,’ not ‘disease care,’” he says. “By focusing on thorough exams and explaining why things like flossing and sealants are so important, we’re able to give our patients active roles in maintaining their oral health.”

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Company Philosophy

"We know some people feel uneasy about visiting the dentist, so we focus on making sure each patient's visit is as comfortable and pleasant as possible. By putting our patients first and maintaining high standards of professional excellence, we're able to offer them the personalized service they deserve."

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Comparative Summary

Maintaining patient satisfaction is a crucial aspect of any dental practice, but it’s even more important for dentists who have earned the prestigious Diamond Certified award. For William M. Schneider, D.D.S., the key to achieving and maintaining high levels of patient satisfaction is simple: prioritize the needs of every person who visits its office and ensure their experience is as positive as possible. “Our chief concern is always what’s best for our patients,” affirms Dr. Schneider. “We’re very patient-oriented with everything we do, so we always put ourselves in their shoes and look out for their best interests.”

Dr. Schneider has been providing cosmetic, family and general dentistry services for all types of patients (including children) at his Walnut Creek facility since 1990. In addition to performing routine dental exams, cleanings and extractions, he and his staff can fit patients with tooth-colored fillings, veneers, implants and dentures; provide solutions for snoring and sleep apnea; straighten teeth with Invisalign®; perform root canals; diagnose and treat periodontal diseases; and more.

Unlike dental practices that undervalue the importance of ongoing industry education for their dentists and hygienists, Dr. Schneider focuses on continually improving both his expertise and the abilities of his employees. “I invest a lot of time into continuing education courses,” he says. “Being more informed and up-to-date with dental industry developments excites me and keeps me actively interested in my field, which ultimately benefits my patients.”

Another attribute that sets Dr. Schneider’s practice apart from its competition is its ability to treat patients who suffer from sleep apnea. “I have an extensive background in treating sleep apnea, which gives me an opportunity to improve patients’ overall health and change their lives for the better,” he says. “It’s ‘dental health care’ in the truest sense.”

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Industry Info

If you suffer from sleep apnea, make sure you’re familiar with the options for dental appliances. Sleep apnea—a condition characterized by interrupted or shallow breathing during sleep—has become increasingly prevalent in recent years. It’s often mistaken for mere snoring, but it has a much more detrimental effect on a person’s sleep cycle, causing them to spend more time in light sleep and less time in the deep, restorative sleep that’s necessary for optimal daytime functionality.

If you’ve been diagnosed with sleep apnea, a good first step is to implement relevant lifestyle changes such as losing weight, quitting smoking and maintaining regular sleeping hours. However, additional treatment is needed for some individuals, which is where dental appliances come in.

Like CPAP machines (which are commonly used to treat sleep apnea), dental appliances are worn during sleep, but rather than requiring you to wear a mask, they fit inside your mouth like an athletic mouth guard. These appliances diminish the effects of sleep apnea by repositioning either the jaw or tongue, which opens the airway to allow uninterrupted breathing. “Whether you suffer from sleep apnea or you’re just a regular snorer, these devices can change your life,” says Dr. William Schneider, a Walnut Creek-based dentist. “In addition to making you feel better during the day, they decrease your chances of cardiovascular disease, diabetes and stroke, so they can have a tremendous impact if used correctly.”

Since dental appliances are only effective at treating cases of mild to moderate sleep apnea, it’s important to get an accurate diagnosis of your condition. Also, be sure to get fitted by a dentist who specializes in sleep apnea treatments, and follow up with regular visits to get any necessary adjustments.

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Frequently Asked Questions

Q: How can I tell if your practice is part of my insurance company’s network?

A: We can contact your insurance company directly and find out if our services are covered under their network. Once we know the extent of your coverage, we can explain your options.

Q: How soon can I get dental work done?

A: If you have an emergency like swelling or tooth pain, we can help you on the same day. If you need a general checkup and cleaning, we’ll come up with something that fits with your schedule. We always try to get to patients within a week of their initial call.

Q: Will Dr. Schneider be gentle while he works on my teeth?

A: Yes, he’s very gentle and conservative, and if you have any concerns or special requests, he’ll listen. He knows how to make patients feel comfortable, and he’s very good with children.

Q: How often should I have my teeth cleaned?

A: You should have your teeth checked and cleaned at least twice a year unless your dentist recommends more frequent visits.

Q: Can cosmetic dentistry improve the appearance of my smile?

A: Yes, there are many cosmetic dental procedures that can improve your teeth and enhance your smile, from restoring a single tooth to getting a full mouth makeover. Dr. Schneider can assess your needs and talk to you about ways to improve the health and beauty of your smile with cosmetic dentistry.

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SELECTED PHOTOS FROM William M. Schneider, D.D.S.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Dr. William Schneider

Expert CONTRIBUTOR PROFILE

Dr. William Schneider: An Early Intuition

By James Florence, Diamond Certified Resource Reporter

WALNUT CREEK — While many people remain in search of their professional callings well into adulthood, Dr. William Schneider says he was one of the “lucky ones” who know exactly what they want to do at a young age. “I knew early on that I wanted to be a dentist. My dad was a dentist, and I always heard him talking about how much he enjoyed his work. When I was in high school, I started volunteering at his office so I could get a closer look at what dentistry was all about. Interacting one-on-one with patients only served to confirm that this was what I wanted to do.”

Twenty-five years later, Dr. Schneider says his favorite part of his job is still interacting with patients. “I really enjoy maintaining long-term relationships with my patients. I find that aspect of the profession very rewarding—in fact, it’s why I became a family dentist instead of a specialist.”

Born and raised in Danville, Dr. Schneider currently resides in Alamo with his wife, Valerie, and expresses his appreciation for the temperate Bay Area weather. “I spend a lot of time pursuing outdoor activities like golfing and fishing, and our wonderful climate allows me to do these things all year long.” In addition to golfing and fishing locally, Dr. Schneider enjoys taking his favorite hobbies to new locations. “I like river fishing for salmon in Alaska and fly fishing in Utah,” he says. “I’ve also had the privilege of playing golf in places like Scotland, England and Hawaii.”

In his life and career, Dr. Schneider subscribes to the idea that what goes around comes around. “I believe if you work hard and treat people honestly, good karma will come back to you,” he says. “Whether or not you believe in the concept of karma, these attributes are the keys to being successful in business and life.”

When asked the first thing he’d do if he could retire tomorrow, Dr. Schneider says he’d hop on a plane headed to an unfamiliar destination. “I’d probably travel to a place I haven’t yet seen, like Australia. Of course, I wouldn’t forget to bring along my fishing gear and golf clubs!”

Ask Me Anything!

Q: What’s your favorite band?
A: The Eagles.

Q: What’s your favorite sports team?
A: The University of Arizona Wildcats basketball team.

Q: What’s your favorite local restaurant?
A: Esin Restaurant & Bar in Danville.

Q: What’s your earliest memory?
A: Playing with blocks in nursery school.

Q: What’s your favorite snack?
A: Blueberries.

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Expert articles
  • How to Identify and Treat Sleep Apnea

    WALNUT CREEK — Although it’s often mistaken for mere snoring, sleep apnea is a serious condition that causes the sufferer to literally stop breathing during sleep—potentially hundreds of times in a single night. In addition to daytime sleepiness (which can affect work performance and increase the likelihood of a car accident), it can cause a variety of health problems, including elevated blood pressure, depression, and the risk of diabetes and stroke.

    There are several factors that increase your susceptibility to sleep apnea, including physical attributes and personal habits. One common contributing factor is your body weight, although it’s primarily the size of your neck that matters. Males whose neck circumference is more than 17 inches and females whose neck circumference is more than 16 inches are particularly at risk. Other factors that increase your predisposition to sleep apnea are a deviated septum, chronic nasal issues or sinusitis, and smoking.

    If you’ve been diagnosed with sleep apnea by a physician, you typically have three treatments to choose from. The first is the use of a CPAP, which is a mask attached to a machine that assists breathing during sleep. Another option is an oral appliance that brings your jaw forward to open up your airway while you sleep. The third option is to have surgery to correct the physical attributes that contribute to your condition.

    Considering the health risks involved, if you’re experiencing symptoms of sleep apnea, you should consult a medical or dental professional who can help you find a treatment that best fits your needs.

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Expert video tip
  • Video: Addressing Sleep Apnea

    Complete Video Transcription:

    WALNUT CREEK — Host, Sarah Rutan: If you suffer from sleep apnea, there are some solutions available. Today we’re in Walnut Creek with Diamond Certified Expert Contributor Dr. William Schneider of William M. Schneider D.D.S. to learn more.

    Diamond Certified Expert Contributor, Dr. William Schneider: Sleep apnea is a potentially severe sleep disorder. At night your body stops breathing. Sometimes up to hundreds of times a night. This can have very serious health consequences. Patients with sleep apnea have a much higher incidence of high blood pressure, diabetes, stroke. They have a much higher incidence of depression; daytime sleepiness, which can decrease your work production and increase your potential of having a car accident up to five times.

    Things that I’d like you to look for that may help indicate you have sleep apnea: If as a male you have a neck circumference of 17 inches, as a female if you have a neck over 16 inches, if you snore a lot, if you’re a smoker, if you have chronic nasal issues, if you have chronic sinusitis, a deviated septum. All of these have relations to sleep apnea.

    Sleep apnea is diagnosed by your physician, and your physician will go over the three possible treatments. One treatment is a CPAP, which is a breathing machine you would wear at night to help you. There’s a surgery that can help correct your sleep apnea. And the third is an oral appliance that brings your jaw forward to open up your airway.

    I’d like to encourage you, if you think you may have any of these possible symptoms, that you consult with your physician to help change your life.

    Host, Sarah Rutan: To learn more from local, top-rated companies visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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William M. Schneider, D.D.S. WEBSITE AND EXTERNAL FEED
  • William M. Schneider, D.D.S. SOCIAL MEDIA FEEDS
Diamond Certified RATINGS ON William M. Schneider, D.D.S.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 150 VERIFIED CUSTOMERS i
William M. Schneider, D.D.S. : Average 9.4 out of 10 based on 150 unique customer surveys of customer satisfaction.

Emily M.

VERIFIED William M. Schneider, D.D.S. CUSTOMER

1 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is a great dentist.

I think he is very knowledgeable. He takes the time with his patients, he is approachable, and he is professional.

Jeff J.

VERIFIED William M. Schneider, D.D.S. CUSTOMER

2 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

When looking for a dentist, I was very calm in the presence of Dr. Schneider, and he explained everything very thoroughly before the work started, so I was very well-informed. Also, the gentle care he provides satisfies me deeply.

His staff of dental hygienists are great. I like them a lot.

Debbie O.

VERIFIED William M. Schneider, D.D.S. CUSTOMER

3 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I feel like he makes you feel very comfortable. I hadn't been to the dentist in years, and I had been avoiding going. He didn't make me feel bad about it at all.

His bedside manner, he makes you feel comfortable. He's very nice. He's probably one of the nicest dentists that I have met.

Mary B.

VERIFIED William M. Schneider, D.D.S. CUSTOMER

4 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very concerned about his patients and will work them on their next treatment steps. He does not have his own agenda.

His manner

Nathan K.

VERIFIED William M. Schneider, D.D.S. CUSTOMER

5 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

If you want a good, caring dentist that will take of your needs, call Bill.

The whole staff, it is a perfect place to get your teeth done. You don't have to worry about being intimidated or if something is going to go wrong. The whole staff is just wonderful.

Connie F.

VERIFIED William M. Schneider, D.D.S. CUSTOMER

6 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very thorough, personable, and keeps up with the latest in his field.

I think he does a great job.

Patricia C.

VERIFIED William M. Schneider, D.D.S. CUSTOMER

7 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I like him. He is thorough. His office staff offers good support with customer relations and getting things taken care of on time. The hygienists are great, very personable, and friendly.

Overall, the staff, I am very happy. I like everything, his staff, pictures, and location.

Joseph S.

VERIFIED William M. Schneider, D.D.S. CUSTOMER

8 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

He provides excellent service.

He is very knowledgeable.

Abigail F.

VERIFIED William M. Schneider, D.D.S. CUSTOMER

9 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very kind, professional, and assists with all of the issues.

His professionalism goes hand in hand with the good atmosphere.

Curtis K.

VERIFIED William M. Schneider, D.D.S. CUSTOMER

10 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

He takes his patient's interests to heart and gives them valuable information about their dental hygiene and the services that he provides that can help them.

His professionalism, I am happy with him.

Daniel B.

VERIFIED William M. Schneider, D.D.S. CUSTOMER

11 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is the greatest, kind, patient, and he listens.

His overall professionalism in his office and with his staff

Darlene C.

VERIFIED William M. Schneider, D.D.S. CUSTOMER

12 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very good and great with kids. He could have been a pediatric dentist if he wanted to. My kids loved Dr. Bill when they were very little. They got excited about dentist appointments.

He is very good, and he has a really good chair-side manner. He explains things well and doesn't nag you. He doesn't upsell. He will mention things, but that is it. He doesn't bug you about it. I have been going to him since 1992.

Ryan P.

VERIFIED William M. Schneider, D.D.S. CUSTOMER

13 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

Dr. Schneider is knowledgeable. I like what he has done for me, and he is a nice person. He is a good dentist.

He is a good dentist and a nice person.

Gerald C.

VERIFIED William M. Schneider, D.D.S. CUSTOMER

14 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is the best dentist I have ever been to. I have been to half a dozen dentists in my lifetime. It was his father's practice before it was his, and I have been going to that practice for 26 years. Dr. Schneider has been my primary dentist, and I recommend him to anyone that needs a dentist. He is the best that I have been to. I have referred 3-4 patients to him.

He and his spouse are very professional and personable.

Derek M.

VERIFIED William M. Schneider, D.D.S. CUSTOMER

15 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend him.

He is personable and knowledgeable.

Samantha S.

VERIFIED William M. Schneider, D.D.S. CUSTOMER

16 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I always recommend him.

I have been going to him for 15 years. I like that he is professional and really does a good job. He is always giving good advice. I am very happy with him.

Christina D.

VERIFIED William M. Schneider, D.D.S. CUSTOMER

17 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's competent and thorough.

He's friendly and knowledgeable.

Cynthia H.

VERIFIED William M. Schneider, D.D.S. CUSTOMER

18 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's a good dentist. I had to have all kinds of gum surgery. I was referred to Dr. Schneider, and he's getting me back in shape after a couple of years. He's also funny. He has a great sense of humor.

His ability to do good work, that was my number one priority. He's terrific. The receptionist, assistants, and hygienists are all excellent.

Martin H.

VERIFIED William M. Schneider, D.D.S. CUSTOMER

19 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I've been going there for ages. I would recommend them.

He's very down-to-earth. I'm quite happy.

Mary V.

VERIFIED William M. Schneider, D.D.S. CUSTOMER

20 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's the best dentist that I've ever had. It's painless. He's very detail-oriented, and he's a really, really nice guy.

I used to be afraid to go to the dentist, and I no longer am. He's awesome.

Read All 150 Survey Responses at Ratings View