Diamond Certified Company Report

The Legacy Paver Group

Diamond Certified Company Report

The Legacy Paver Group

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 76 VERIFIED CUSTOMERS i

Dennis G.

VERIFIED The Legacy Paver Group CUSTOMER

1 of 76

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very helpful with selecting the color design and the palette. I have already recommended them to other people.

They were quick to respond, and they were quite a bit less than their competitor.

Glenn H.

VERIFIED The Legacy Paver Group CUSTOMER

2 of 76

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a great job. They were quick and efficient.

They did exactly what they said would do when they said they would do it.

Gabe G.

VERIFIED The Legacy Paver Group CUSTOMER

3 of 76

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very professional. Their prices were almost half of others. They came in, did their work, and didn

Every step of the way, I was involved. I liked the fact that they did what they said they would do. There were no surprises and no over-charges. They were very good, and very professional, from the beginning to the end.

Read All 76 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Hayley Johnson, Owner

The Legacy Paver Group is a second-generation hardscape company based in the Bay Area since 2001, with roots in Germany and the United Kingdom dating back 30 years. The company utilizes its comprehensive stone and paver abilities (which include custom designs and color blends) to handle a wide variety of commercial and residential projects, including driveways, patios, pool decks, pathways and steps, walls, outdoor kitchens, and fire pits. 

Co-owner Hayley Johnson says The Legacy Paver Group’s full-service approach to its installations has been an important part of its success because it gives clients a single point of contact throughout every step of the process. “Our ability to design and build allows us to work closely with our clients and create plans that best fit their needs.”

In order to maintain a high level of quality control, The Legacy Paver Group provides every paver installation project with the hands-on expertise of its owners. “[Co-owner Sean Kaslar] and I are fully invested in every project,” says Ms. Johnson. “We go onsite, spend time with the client and provide progress reports to make sure they’re well-informed every step of the way.”

Read moreShow less
COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON The Legacy Paver Group

COMPANY CONTACT
Service AREA

The Greater Bay Area

SERVICES PERFORMED

Paver Design & Installation
Driveways
Patios & Pool Decks
Paths & Steps
Hardscapes

BRANDS Supported
  • Belgard

  • CalStone

  • Basalite

DIAMOND CERTIFIED RESEARCHED ARTICLES ON The Legacy Paver Group

A recent commercial project by The Legacy Paver Group

Company Profile

The Legacy Paver Group is a second-generation hardscape company based in the Bay Area since 2001, with roots in Germany and the United Kingdom dating back 30 years. The company utilizes its comprehensive stone and paver abilities (which include custom designs and color blends) to handle a wide variety of commercial and residential projects, including driveways, patios, pool decks, pathways and steps, walls, outdoor kitchens, and fire pits. 

Co-owner Hayley Johnson says The Legacy Paver Group’s full-service approach to its installations has been an important part of its success because it gives clients a single point of contact throughout every step of the process. “Our ability to design and build allows us to work closely with our clients and create plans that best fit their needs.”

In order to maintain a high level of quality control, The Legacy Paver Group provides every paver installation project with the hands-on expertise of its owners. “[Co-owner Sean Kaslar] and I are fully invested in every project,” says Ms. Johnson. “We go onsite, spend time with the client and provide progress reports to make sure they’re well-informed every step of the way.”

Read moreRead Less
Company Philosophy

"Our clients are the most important aspect of our business, so we always make sure their projects are completed to their exact specifications. Our hands-on approach ensures we'll always be available to answer questions, make changes and collaborate with our customers to produce the best possible results."

Read moreRead Less
Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for paving stone companies that have earned the prestigious Diamond Certified award. For The Legacy Paver Group, the key to achieving and maintaining high levels of customer satisfaction is taking a collaborative approach to every project that ensures all the client’s needs are met. “We take our time and help our customers determine exactly what they want so they’ll be able to enjoy their paving stones for many years,” says co-owner Hayley Johnson. “We don’t just use pavers left over from previous jobs–we tailor every project to each client’s specific needs.”

The Legacy Paver Group is a second-generation hardscape company based in the Bay Area since 2001, with roots in the United Kingdom and Germany dating back 30 years. The company utilizes its comprehensive paver and stone abilities to handle a wide variety of commercial and residential projects, including driveways, pathways and steps, patios, walls, pool decks, fire pits, and outdoor kitchens.

Unlike less experienced paving stone companies that strive to complete jobs as quickly as possible by focusing solely on the surface quality of their installations, The Legacy Paver Group is committed to providing every project with high-quality workmanship from the foundation up. “We spend a lot more time on preparation than most companies,” affirms Ms. Johnson. “The design of a paving stone project is what you immediately see, but what goes on underneath is even more important. We put extra time and care into each project to make sure it’s done right.”

Another distinguishing attribute of The Legacy Paver Group is its dedication to providing honest estimates that never change throughout the course of its clients’ projects, which Ms. Johnson says isn’t always a given in the paving stone industry. “Our numbers are real and they don’t change–the amount we quote before our work begins is the amount the customer pays at the end. Our clients really appreciate that type of honesty. If they make change requests to their projects after we start, we work with them to set expectations, discuss potential cost increases or savings, and show alternative options wherever possible. There are no surprises on our final bills.”

Read moreRead Less
Industry Info

Basic maintenance will extend the life of your paving stones and reduce the need for future repairs. When installed on a well-prepared base, paving stones can create a high-quality surface that lasts for generations and requires very little upkeep. Despite being relatively low-maintenance, there are still basic steps you can take to keep your paving stone surface in the best possible condition. Consider the following tips:

Preventing weeds
If you notice weeds growing between your paving stones, it’s because windblown seeds have lodged themselves in the joints, not because they’re growing organically out of the bedding sand. You can use herbicides to get rid of them, but consider using an environmentally-friendly product that won’t pollute surrounding water supplies when you wash it off the surface. You may also consider having a professional seal the pavers and joints—it’ll lock the sand in the joints and make it impossible for weeds to grow.

Color and wear
If your paving stones are colored, that means pigment was added to the concrete mix during the production process. The pigments are held in place by the cement in the concrete mix, so their properties don’t really change over time. As your paving stones wear down from car/foot traffic or weather conditions, the color pigments start to erode and gradually change color. One way to slow down the rate of this color change is to clean and seal the surfaces of your pavers, which can also prevent dirt from lodging in the surface.

Removing oil stains
Your paving stones won’t necessarily be damaged by a car that’s leaking oil, but the stains can be difficult to remove. The best course of action is to treat stains as soon as possible—the longer they stay on the surface, the deeper they’ll penetrate. Quickly wipe off any surface oil, apply some liquid detergent, allow it to soak for a few minutes, and wash your pavers with hot water. If a stain is particularly tough or has been sitting for too long, it might require several treatments. Badly stained pavers can be removed and replaced.

Read moreRead Less
Frequently Asked Questions

Q: What’s covered under your 25-year warranty?

A: Our warranty covers anything related to the installation itself, including buckling, cracking, spreading and retaining edge failure. If we investigate a problem and determine it was caused by incorrect installation methods, we’ll repair it immediately for free. The warranty doesn’t cover problems that are unrelated to the installation, like tree roots, but we can easily fix those issues by lifting up the pavers, cutting the roots back and putting it all back together. Stained pavers aren’t covered, but they’re easily replaced. Sealing is a great way to protect pavers against certain stains.

Q: How do you determine pricing?

A: Our price includes the full spectrum of materials and services needed to complete the job, including the design, demolition, excavation and building materials. Each project is different, so we encourage you to get a free estimate before anything else. We’ll come to your property, do the measurements, show you some options and put together an estimate.

Q: Can you help me choose a product and design?

A: Yes, we have several skilled designers on our team. There are many pavers and designs to choose from, and it can get a bit overwhelming for some people. We’ll look at your house and suggest products, colors, and styles that we feel would work best. We can also do a custom design if you’d prefer.

Q: Can I install pavers around my swimming pool?

A: Absolutely. You can put pavers anywhere that you can put concrete, as long as it’s done correctly. Each application has its own requirements, though—the installation around a pool is different than the installation on a driveway.

Q: Are paving stones environmentally-friendly?

A: Yes. In contrast to non-permeable materials, paving stones allow water to drain through, which lets the bacteria that lives between the stones remove toxins before they reach surrounding water supplies.

Read moreRead Less

SELECTED PHOTOS FROM The Legacy Paver Group

View Comments
Shares

DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Hayley Johnson

Expert CONTRIBUTOR PROFILE
  • Hayley Johnson is a veteran of the paving stones industry and owner of The Legacy Paver Group, a Diamond Certified company since 2013. She can be reached at (415) 886-2903 or by email.

Hayley Johnson: Paving a New Pathway

By James Florence, Senior Writer

SANTA ROSA — Hayley Johnson used to do PR and marketing for a high-tech firm, but after she became a mother, she realized it was time to pave a new professional pathway. “In 2001, I had my first daughter and took some time off of work,” she recounts. “While I was off, I decided to help my dad with his paver business and found that I liked it a lot, from the hands-on creativity to the direct client involvement…not to mention getting to work outside. My marketing career involved long hours and travel, so I knew if I went back, I would have to put my daughter in daycare. Ultimately, I decided to join my father in the paver business. When he retired in 2003, I bought him out and took it over.”
Today, as owner of The Legacy Paver Group, Hayley says her favorite part of her job is the endless creative possibilities. “Every project we do is a blank canvas—we’re not stuck to a single design, so there’s plenty of room for creativity, which makes it a lot of fun. I enjoy working with clients throughout their projects, translating their visions into custom designs and fine-tuning them as we go along.”
A resident of Santa Rosa (where she lives with her husband and business partner, Sean, and their two daughters), Hayley expresses her appreciation for life in the North Bay. “Compared to other regions of the Bay Area, Marin and Sonoma have more scenic, rural beauty, with lots of farmland and vineyards. I’m originally from the United Kingdom, and some parts of this area remind me of being in Wales—except with much better weather!”
Outside of work, Hayley spends her time on a variety of interests and pastimes. “I enjoy photography, reading, playing soccer and working out—basically, anything active or creative,” she says. “I also like hanging out by the pool with my family and hosting barbeques at our house.” Additionally, Hayley and her family like to travel as much as possible. “Besides visiting family in England, we like to see and experience new places. We’ve been to Africa, Cuba and all over Europe, so I would definitely say travel is our favorite activity.”
In her life and career, Hayley espouses the importance of having goals. “I’m a very goal-oriented person,” she explains. “Whether with my business or in my personal life, I find that having a goal to work toward helps me stay motivated, focused and engaged. Having goals also gives you a basis for structure and organization, which leads to more positive outcomes, so I think it’s a big key to success in work and life.”
When asked the first thing she’d do if she were to retire tomorrow, Hayley says she’d take her family on a trip. “Honestly, I don’t think about retirement—I enjoy running my business and could see myself doing it into my 70s and beyond. However, if I did retire, I would definitely do more traveling. Maybe I’d jump on a river cruise down the Danube. That would be a good way to kick things off.”

Ask Me Anything!

Q: What kinds of books do you like to read?
A: I like everything from biographies and historical novels to chick lit. Basically, if something captures my interest, I’ll read it to death.

Q: If you could travel anywhere in the world, where would you go?
A: South America. Brazil would be my first stop. I work with a lot of Brazilians and they’re a lot of fun. Plus, it’s a huge country, so I could spend a lot of time there.

Q: Do you consider yourself a dog person or a cat person?
A: I have both, so I don’t really have a preference, but overall I’m probably more of a cat person…just don’t tell my dog.

Q: If someone was making a movie about your life, what actress would you choose to play yourself?
A: No one—I’d have it be a documentary.

Q: What was your favorite toy as a child?
A: My bike.

Read moreRead less
Expert articles
  • Technical Aspects of a Paver Installation

    SANTA ROSA — When installing a concrete paver driveway or patio, it’s easy to get preoccupied with the aesthetic design, but it’s also important to consider the technical aspects. After all, while thinking about soil compaction may not be as fun as choosing colors, it’s crucial to the installation’s long-term integrity. Here are a few technical aspects to consider:

    Soil
    Determine what type of soil you’re working with and what level of compaction is needed.

    Base rock

    Determine how much base rock is needed to provide an adequate foundation for your installation.
    Drainage

    Make sure your installation is properly graded to avoid drainage issues. Also, determine whether you should install permeable or non-permeable pavers.
    Retaining edges

    Paver installations often require retaining edges to keep gravel, wood chips and dirt along the perimeter from spilling over onto the paver surface.
    Your contractor should be familiar with all of these aspects and help you determine the right choices for your installation. Remember, if these aspects aren’t handled correctly, the installation may look nice when your contractor leaves the jobsite, but it won’t be long until you start to notice deficiencies, so be sure to get it done right the first time.

    Read moreRead less
Expert video tip
  • Video: Technical Aspects of a Paver Installation

    Complete Video Transcription:

    SANTA ROSA — Host, Sarah Rutan: When planning for a paver installation, it’s important to look beyond aesthetics and consider the technical aspects. Today we’re in Santa Rosa with Diamond Certified Expert Contributor Hayley Johnson of The Legacy Paver Group to learn more.

    Diamond Certified Expert Contributor, Hayley Johnson: So, once you’ve chosen the design of your driveway, or patio, you really do need to consider the technical aspect of it. It’s not as fun, but it’s equally, if not more so, important. The base rock, how much you need, the depth, the type of compaction, whether it should be permeable or non-permeable, the types of soil that you’re working with—all of these, your contractor should know and will help you to determine the right base for you.

    Also, grading for drainage, the retaining edges–all of this is very, very important, and your contractor really should know how to install these properly. It really makes a difference as to the longevity of your installation. If it’s not done correctly, it may look nice when they pack up their tools and leave, but you will notice, very quickly, some deficiencies, and you want to avoid those by just getting it done right the first time.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

    Read moreRead less

DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Stan Jonah

Expert CONTRIBUTOR PROFILE
  • Stan Jonah is a veteran of the paver stone industry and sales manager at The Legacy Paver Group, a Diamond Certified company since 2013. He can be reached at (415) 886-2903 or by email.

Stan Jonah: Not the Retiring Kind

By James Florence, Senior Writer

SANTA ROSA — Stan Jonah has retired at least three times over the last 20 years, but in each instance, he simply wasn’t able to make it stick. “I’ve found that I’m not the retiring kind,” he laughs. “The first time I attempted it, I had just sold my marketing company, which I ran for many years. About six months later, I received a call from a former client who owned a concrete paver business. Things weren’t going well for his company, so he asked if I could come in and help him with marketing. I got involved and saw very quickly that marketing pavers was unlike marketing anything else, mainly because most people were unfamiliar with them. So, I devised a new marketing approach for the company, which subsequently turned things around and became very successful.”
His work complete, Stan again attempted retirement, but a growing sense of unrest spurred him back into the workforce, where he rejoined his friend’s paver business. Eventually, after working for a couple more paver companies and at least one more failed attempt at retirement, Stan’s professional path led him to The Legacy Paver Group, where he works today as sales manager.
After two decades spent marketing pavers, Stan says he still enjoys the competitive nature of his job. “Generally speaking, consumers get three bids before choosing a paver company, so I’m always competing. My job is to find out what the customer knows, learn who they’ve talked to and plan a marketing strategy accordingly. It’s sort of like a game—always challenging and fun.”
A resident of Kenwood, Stan expresses a fond nostalgia for the North Bay Area setting. “I was born and raised in San Francisco, and my family used to come up to Sonoma County often in the summers. It has changed a lot since I was a kid, but it’s still beautiful and holds a lot of good memories for me, so I’m very happy to be living here.”
Outside of work, Stan spends his time on a variety of pastimes. “I like to stay active by playing golf and racquetball,” he says. “Other than that, most of my time is spent with my animals. I have about 50 birds, from little finches to giant parrots, as well as a lot of tropical fish. I’ve had pet birds and fish since I was a teenager, so it’s something I’ve enjoyed all my life. A couple of my parrots even talk, which never ceases to fascinate me.”
In his life and career, Stan espouses the importance of keeping a positive attitude. “Avoid negativity at all costs,” he advises. “I’ve always been a positive person, which is really important when you’re in sales because you get rejected all the time. You have to learn how to deal with it, understand it, turn it around and find the positive. For example, rather than getting depressed about being rejected, you can make it a learning experience and see how you could do better in the future.”
When asked whether he’ll reattempt retirement in the future, Stan says it’s unlikely. “I need to be active, to keep my brain working. I’ve been in sales since I was 12 years old, so at this point it’s part of my life. I love it—if I didn’t have it, I’d probably just deteriorate.”
Ask Me Anything!
Q: If you could live in the city or the country, which would you choose?
A: The country.

Q: What’s your favorite thing to eat for breakfast?
A: I don’t usually eat breakfast, but if I had to, I’d have Eggs Benedict.

Q: What’s your favorite local restaurant?
A: I love Chinese food, so a couple of my favorites are Kirin and Great China, both of which are in Santa Rosa.

Q: If you could travel anywhere in the world, where would you go?
A: I’ve traveled all over, but my favorite place in the world is Yosemite. I go there two or three times a year. There’s something magical about it—it just feeds your soul.

Q: What’s your favorite thing to do on a rainy day?
A: Play with my birds.

Read moreRead less
Expert articles
  • Design Considerations for a Paver Installation

    SANTA ROSA — One of the most important aspects of a paver installation is its design. Pavers come in myriad styles, colors and textures, which makes any project a blank canvas with an endless range of artistic possibilities. However, even if you come up with a great design for your paver project, if it doesn’t reflect the aesthetic attributes of your home and property, it may end up looking out of place. That’s why you need to consider the big picture when creating your paver design.

    The first step is to make sure your paver design complements your home’s architectural style. After, if you install a modern-looking driveway at your Victorian-style home, the result could be aesthetically dissonant. Fortunately, the paver industry has matured to the point where there are now pavers available for virtually any style of home. Even if you own a 100-year-old Victorian house, there are modern pavers that will fit with its architectural aesthetic.

    Read moreRead less
Expert video tip
  • Video: Choosing the Right Pavers

    Complete Video Transcription:

    SANTA ROSA — Host, Sarah Rutan: When preparing for a paver installation, make sure the pavers’ style fits your property’s aesthetic character. Today we’re in Santa Rosa with Diamond Certified Expert Contributor Stan Jonah of The Legacy Paver Group to learn more.

    Diamond Certified Expert Contributor, Stan Jonah: What I’d like to talk about today – which is the most important part of a paver installation – and that’s the design element. Most people pick the design elements out of catalogues – and, the paver industry has matured to the point where we now have pavers for virtually any kind of look, any kind of style – for example, if you’ve got a 100 year-old Victorian house, you don’t want to put a modern looking paver in it because it doesn’t fit and it doesn’t do justice to the installation. There are now pavers that look like they are 100 years old, that have been walked over by horseless carriages, and fit the design.

    So, the important thing to do is to spend the time to make sure that the paver installation reflects the property, reflects the colors of the property, reflects the mood that you’re trying to accomplish, because you could get pavers that are very muted in color, you can get them very high density colors. So – and, if you pick the wrong one, it doesn’t do justice to the property, it doesn’t make it look right. So, you want to take the time, and make the effort to make sure that the paver you pick, the colors that you pick, the borders that you put in, the patterns that you pick, fit exactly with the property that we’re dealing with.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

    Read moreRead less
The Legacy Paver Group WEBSITE AND EXTERNAL FEED
  • The Legacy Paver Group SOCIAL MEDIA FEEDS
COMPANY WEBSITE
www.legacypavers.com
Diamond Certified RATINGS ON The Legacy Paver Group
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 76 VERIFIED CUSTOMERS i
The Legacy Paver Group : Average 9.2 out of 10 based on 76 unique customer surveys of customer satisfaction.

Dennis G.

VERIFIED The Legacy Paver Group CUSTOMER

1 of 76

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very helpful with selecting the color design and the palette. I have already recommended them to other people.

They were quick to respond, and they were quite a bit less than their competitor.

Gabe G.

VERIFIED The Legacy Paver Group CUSTOMER

2 of 76

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very professional. Their prices were almost half of others. They came in, did their work, and didn

Every step of the way, I was involved. I liked the fact that they did what they said they would do. There were no surprises and no over-charges. They were very good, and very professional, from the beginning to the end.

Glenn H.

VERIFIED The Legacy Paver Group CUSTOMER

3 of 76

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a great job. They were quick and efficient.

They did exactly what they said would do when they said they would do it.

B. R.

VERIFIED The Legacy Paver Group CUSTOMER

4 of 76

Quality 10
10 10
Loyalty Yes
CRITIQUE

They know what they're doing. They are very professional and willing to give you creative ideas.

They are knowledgeable about the entire process regarding paving.

Jon S.

VERIFIED The Legacy Paver Group CUSTOMER

5 of 76

Quality 10
10 10
Loyalty Yes
CRITIQUE

Top-notch company

They are very flexible. We Like their warranty.

Dan S.

VERIFIED The Legacy Paver Group CUSTOMER

6 of 76

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a great job.

Nothing

Craig H.

VERIFIED The Legacy Paver Group CUSTOMER

7 of 76

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very professional and prompt

Their timeliness

Alan D.

VERIFIED The Legacy Paver Group CUSTOMER

8 of 76

Quality 10
10 10
Loyalty Yes
CRITIQUE

They provide great customer service and the owner is always available.

They are prompt and friendly.

Cory H.

VERIFIED The Legacy Paver Group CUSTOMER

9 of 76

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very professional.

They stayed on time. The job was completed within the time frame we spoke about.

David S.

VERIFIED The Legacy Paver Group CUSTOMER

10 of 76

Quality 10
10 10
Loyalty Yes
CRITIQUE

It was reasonably priced, and they did good work.

The quality

Elizabeth A.

VERIFIED The Legacy Paver Group CUSTOMER

11 of 76

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were reasonable. The work is incredibly high quality. They work with you very well, and they stand by their work. They were the best part of our remodeling. I have told many people about them.

I enjoyed all of the people that we worked with. Hayley and her dad were awesome. They give great customer service. Even the guys that I couldn't communicate with in English were amazing.

Farzad G.

VERIFIED The Legacy Paver Group CUSTOMER

12 of 76

Quality 10
10 10
Loyalty Yes
CRITIQUE

Extremely expert contribution from a design perspective, they are able to augment their build-out strategies to meet pricing and budget needs. Their service and responsiveness are top-notch.

I think the flexibility and availability of the primary contact, Haley

James M.

VERIFIED The Legacy Paver Group CUSTOMER

13 of 76

Quality 10
10 10
Loyalty Yes
CRITIQUE

They fulfilled all of my expectations and did a good job.

The timely fashion in which they got the job done

Jenni D.

VERIFIED The Legacy Paver Group CUSTOMER

14 of 76

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend them. I think they're great.

They were responsive, timely, competent, and very hardworking. They seem to be dedicated to providing exceptional work.

Jennifer W.

VERIFIED The Legacy Paver Group CUSTOMER

15 of 76

Quality 10
10 10
Loyalty Yes
CRITIQUE

I've recommended them already.

Fast and thorough

Jim F.

VERIFIED The Legacy Paver Group CUSTOMER

16 of 76

Quality 10
10 10
Loyalty Yes
CRITIQUE

We would say to absolutely use them. They were very professional. They did everything on time. The people were great, very top-notch. We plan on using them again.

The pre-consulting work, they helped us figure out a plan.

Judy T.

VERIFIED The Legacy Paver Group CUSTOMER

17 of 76

Quality 10
10 10
Loyalty Yes
CRITIQUE

I love them. They were perfect. I have recommended them to a friend. They were very easy to deal with. They live up to their standards. The work crew didn't stand around. They really worked as a team. I guess you could say that it was an ideal production group. We were thoroughly amazed with their teamwork.

The fact that they were efficient and did the work faster than they intended. There were no hiccups, and things went so smoothly. They were on time and very courteous. We had a fantastic experience. I recommended them to a friend, and they had the same feeling.

Laurie M.

VERIFIED The Legacy Paver Group CUSTOMER

18 of 76

Quality 10
10 10
Loyalty Yes
CRITIQUE

That they are very professional, highly qualified, and they do great work.

The time frame in which they installed the patio and the quality of their work

Raul M.

VERIFIED The Legacy Paver Group CUSTOMER

19 of 76

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were reliable, always on time, and they were very professional and courteous.

They were on time, and they completed the work in a very timely manner.

Rick B.

VERIFIED The Legacy Paver Group CUSTOMER

20 of 76

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did what they said they would do. They did it well. They were very professional.

What attracted me to them originally was that they were very competitively priced.

Read All 76 Survey Responses at Ratings View