Diamond Certified Company Report

Sampson’s Landscaping, Inc.

Diamond Certified Company Report

Sampson’s Landscaping, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 10 VERIFIED CUSTOMERS i

Scott S.

VERIFIED Sampson’s Landscaping, Inc. CUSTOMER

1 of 10

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very knowledgeable about garden structures, planting, and plant types

The end result

Rebecca P.

VERIFIED Sampson’s Landscaping, Inc. CUSTOMER

2 of 10

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say, they are very skilled, but just to be cautious, because like in any project, it ends up costing more than you originally expected.

That there were a couple issues that came up later, but they were willing to come back.

Andy B.

VERIFIED Sampson’s Landscaping, Inc. CUSTOMER

3 of 10

Quality 10
10 10
Loyalty Yes
CRITIQUE

Knowledgeable, professional, and they actually listen to what I'm asking for or if I have an idea.

They know a lot about plants and gardening.

Read All 10 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

Sampson’s Landscaping, Inc. provides a variety of residential landscaping services for clients throughout Marin County, handling everything from water features, lighting and plant installations to masonry, woodwork and lawn maintenance. The company’s employees have experience working in local microclimates, so they’re able to choose the best plants and features for each unique location.

Founder and CEO Aaron Sampson spent 10 years as a field supervisor for a leading Marin landscaping firm before establishing Sampson’s Landscaping in 2004. “I’ve always loved working outside with living elements,” he says. “It’s very rewarding to use my creativity to achieve my clients’ landscaping dreams.”

Mr. Sampson says his personal involvement in every job sets Sampson’s Landscaping apart in its industry. “When people hire us, they get the owner of the company working onsite and giving them progress reports throughout the entire landscaping process. Constant communication with our clients is important to us, and they like knowing they’re getting the best service possible.”

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Sampson’s Landscaping, Inc.

COMPANY CONTACT
Service AREA

Marin County

SERVICES PERFORMED

Landscape Design and Maintenance
Irrigation
Stone and Wood Work
Patios, Planting
Landscape Lighting

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Sampson’s Landscaping, Inc.

A recent landscaping project by Sampson’s Landscaping

Company Profile

Sampson’s Landscaping, Inc. provides a variety of residential landscaping services for clients throughout Marin County, handling everything from water features, lighting and plant installations to masonry, woodwork and lawn maintenance. The company’s employees have experience working in local microclimates, so they’re able to choose the best plants and features for each unique location.

Founder and CEO Aaron Sampson spent 10 years as a field supervisor for a leading Marin landscaping firm before establishing Sampson’s Landscaping in 2004. “I’ve always loved working outside with living elements,” he says. “It’s very rewarding to use my creativity to achieve my clients’ landscaping dreams.”

Mr. Sampson says his personal involvement in every job sets Sampson’s Landscaping apart in its industry. “When people hire us, they get the owner of the company working onsite and giving them progress reports throughout the entire landscaping process. Constant communication with our clients is important to us, and they like knowing they’re getting the best service possible.”

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Company Philosophy

“We treat each client with respect and strive to develop a personal relationship with them. We walk them through each landscaping step and explain how we’re going to transform their environment into a finished product that meets all their expectations.”

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Comparative Summary

For Diamond Certified landscaping companies, maintaining clients’ properties is just one component of the larger task of maintaining customer satisfaction. Sampson’s Landscaping, Inc. strives to achieve high levels of customer satisfaction by working closely with each client throughout every step of their landscaping project and clearly explaining all their options. “Our primary goal is to provide our customers with highly professional service that meets all their expectations,” says CEO Aaron Sampson.

Sampson’s Landscaping has been providing residential landscaping services for Marin County residents since 2004, handling everything from lawn maintenance and plant/irrigation system installations to woodwork and masonry. The company’s employees have special training in local microclimates, which enables them to select the right plants and features for each unique location.

Unlike less experienced landscaping companies that hire day laborers in an effort to reduce operating costs, Sampson’s Landscaping maintains a staff comprised solely of certified industry professionals, all of whom are highly trained and knowledgeable about the industry’s latest techniques and products. “We require our workers to have specific certifications, such as rose/fruit tree pruning and specialized installations,” adds Mr. Sampson. “Ongoing industry education is also important to us—we regularly send our technicians to seminars so they can get the latest training and earn new certifications.”

Another distinguishing attribute of Sampson’s Landscaping is its commitment to taking a professional approach in every aspect of its work, from its employees’ appearances to its strict adherence to project schedules. “Most landscaping companies don’t require their workers to wear uniforms, but we feel that’s an important part of a high-quality landscaping approach,” says Mr. Sampson. “We run a tight ship, which ultimately benefits our clients because we’re able to complete their projects on time and on budget.”

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Industry Info

Before starting a landscape maintenance project, make sure you understand what type of work is best left to a professional.

Caring for and maintaining trees, flowers and shrubberies takes more expertise than one might assume. Inexperienced homeowners who undertake their own yard maintenance often find that their gardens inexplicably die, when the solution is often as simple as implementing proper irrigation and pruning methods. For an idea of what types of yard and garden maintenance are best left to experienced landscaping professionals, consider the following information:

Irrigation
While keeping the vegetation in your yard well-watered seems like a simple task, even irrigation has its complications. For one thing, plants differ in how much water they need: some need to be watered frequently, while others only require a minimal amount. When it comes to sprinkler or drip irrigation systems, the installation requires much precision. An improperly installed sprinkler system often results in the watering of areas that weren’t meant to be watered, such as a patch of unoccupied soil or the sidewalk. In addition to wasting water, this can encourage the growth of weeds and other adverse vegetation. A landscaping professional will be able to install your irrigation system so it waters your garden efficiently and according to each plant’s individual needs.

Pruning
Pruning is one of the most misunderstood areas of yard maintenance—depending on how it’s performed, it can either improve the health and beauty of a garden or destroy it. Though improper pruning may temporarily make a garden look better, it often negatively affects plants and renders them unable to flower again. Proper pruning techniques require acute knowledge, as different plants require different types of cuts at varying intervals. A common mistake is using gas-powered shearers to trim plants that are supposed to be pruned by hand. A certified landscaping professional will have the expertise to prune your plants according to their individual needs.

Fertilizing
Many homeowners assume an all-purpose fertilizer is literally for all plants, but that’s never the case. When fertilizing your garden, you must consider the specific needs of individual plants. The results of improper fertilizing can be seen when a plant starts flowering at the wrong time of year (known as “associate flowering”) or when a shrub produces flowers at its base instead of its top.

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Frequently Asked Questions

Q: Why are your services more expensive than other landscaping companies?
A: The biggest reason is because we’re fully insured, which means our customers don’t have to worry about being covered by liability insurance in case of an accident. Some people think their homeowner’s insurance will cover landscaping work, but that’s not the case. In addition, we provide top-quality, professional work that far exceeds other landscaping services.

Q: Can you help me figure out what to do with a certain area of my property?
A: Absolutely. Most people have neglected or undeveloped areas on their properties that have never quite come to fruition. In those cases, we’ll come in and design a feature that’ll improve the aesthetic look of the property and tie everything together. This could be anything from trees and plants to masonry pieces like flagstone patios or brick walls.

Q: Do you have a consistent maintenance staff?
A: Yes, we consistently have the same maintenance people working on our customers’ properties, so you can be assured the person who starts your job will be there until it’s finished.

Q: Why do your crew members wear uniforms?
A: It just looks more professional—the uniform has the employee’s name and company name on it, so homeowners can easily identify who’s on their property.

Q: Can you provide references?
A: Of course. Many customers ask to see previous jobs and talk to past clients before they hire us, so we’ll either take them to a job and do a walkthrough or provide them with a list of clients to contact by phone.

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Diamond Certified RATINGS ON Sampson’s Landscaping, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 10 VERIFIED CUSTOMERS i

Scott S.

VERIFIED Sampson’s Landscaping, Inc. CUSTOMER

1 of 10

Quality 10
10
Loyalty Yes
CRITIQUE

Very knowledgeable about garden structures, planting, and plant types

The end result

Rebecca P.

VERIFIED Sampson’s Landscaping, Inc. CUSTOMER

2 of 10

Quality 10
10
Loyalty Yes
CRITIQUE

I would say, they are very skilled, but just to be cautious, because like in any project, it ends up costing more than you originally expected.

That there were a couple issues that came up later, but they were willing to come back.

Andy B.

VERIFIED Sampson’s Landscaping, Inc. CUSTOMER

3 of 10

Quality 10
10
Loyalty Yes
CRITIQUE

Knowledgeable, professional, and they actually listen to what I'm asking for or if I have an idea.

They know a lot about plants and gardening.

Brent B.

VERIFIED Sampson’s Landscaping, Inc. CUSTOMER

4 of 10

Quality 10
10
Loyalty Yes
CRITIQUE

I highly recommend them.

Super helpful, very professional, tons of patience and just very knowledgeable in their trade

Brook F.

VERIFIED Sampson’s Landscaping, Inc. CUSTOMER

5 of 10

Quality 10
10
Loyalty Yes
CRITIQUE

They do great work. They are on time, on budget and they were great to work with.

Just that they are on time and on budget

Erin N.

VERIFIED Sampson’s Landscaping, Inc. CUSTOMER

6 of 10

Quality 10
10
Loyalty Yes
CRITIQUE

How fantastic they were across the board. The neighbors love them. They are fantastic.

Their flexibility and creativity in landscaping

Tony V.

VERIFIED Sampson’s Landscaping, Inc. CUSTOMER

7 of 10

Quality 10
10
Loyalty Yes
CRITIQUE

Easy to work with, and they had good ideas.

The final product was the best.

Billy B.

VERIFIED Sampson’s Landscaping, Inc. CUSTOMER

8 of 10

Quality 10
10
Loyalty Yes
CRITIQUE

They are professional and they had great design ideas. They got the job done on time and on budget.

Aaron was on time and on budget. He had good design ideas and he was good to work with.

Matt B.

VERIFIED Sampson’s Landscaping, Inc. CUSTOMER

9 of 10

Quality 10
10
Loyalty Yes
CRITIQUE

You tell them what you want and they do it for you.

Their service and how quickly they were, and they were professional and they cleaned up and the lighting. Everything was beautiful.

Larry H.

VERIFIED Sampson’s Landscaping, Inc. CUSTOMER

10 of 10

Quality 9
9
Loyalty Yes
CRITIQUE

I would feel very comfortable recommending them.

I like the fact that they were very creative in their design and they didn't require to have detailed plans laid out. They just worked with what was there.

Read All 10 Survey Responses at Ratings View

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