Diamond Certified Company Report

ReBath by Schicker

Diamond Certified Company Report

ReBath by Schicker

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 229 VERIFIED CUSTOMERS i

Michael G.

VERIFIED ReBath by Schicker CUSTOMER

1 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

The job you contract is the only job they're doing at the time. There's no leaving the job for three days and then coming back. The only job they have is yours.

Their personalities, especially Craig's

Gwendolyn F.

VERIFIED ReBath by Schicker CUSTOMER

2 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very neat. When they did the work, they cleaned up afterwards. They did a very professional job and were professional at all times.

That they clean up after themselves, it was a 2-week installation, but they didn't leave things scattered, and they swept up any dust. They were great.

Jay S.

VERIFIED ReBath by Schicker CUSTOMER

3 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

Their reliable service, they were very professional, and they got the work done on time.

The organization and execution of the project was perfect, and there wasn't a lot of back-and-forth. We had very clear information the whole time.

Read All 229 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

ReBath by Schicker offers bathroom remodeling services to residential clients throughout the Greater Bay Area. The company handles everything from converting traditional bathtubs into accessible showers or walk-in safety bathtubs to remodeling entire bathrooms.

Owner Peter Schicker, founder of Schicker Luxury Shower Doors, has been in the construction/remodeling business for more than 30 years. Mr. Schicker says ReBath by Schicker’s remodeling experience offers a seamless process compared to traditional remodeling. Customers work with a designer to choose bathtubs, showers, flooring, vanities, and countertops that fit their styles and budgets. Then all materials are ordered and installed by ReBath employees. If a customer chooses an entire bathroom remodel, it will be completed in one to two weeks.

ReBath by Schicker also provides free in-home estimates. If customers wish to see samples of installed products, they can visit the company’s bathroom showroom in Concord.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON ReBath by Schicker

COMPANY CONTACT
Service AREA

Contra Costa County
Alameda County
Santa Clara County
Marin County
Napa County
San Francisco
Solano County
Sonoma County

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SERVICES PERFORMED

Bathtubs
Shower Doors

DIAMOND CERTIFIED RESEARCHED ARTICLES ON ReBath by Schicker

Company Profile

ReBath by Schicker offers bathroom remodeling services to residential clients throughout the Greater Bay Area. The company handles everything from converting traditional bathtubs into accessible showers or walk-in safety bathtubs to remodeling entire bathrooms.

Owner Peter Schicker, founder of Schicker Luxury Shower Doors, has been in the construction/remodeling business for more than 30 years. Mr. Schicker says ReBath by Schicker’s remodeling experience offers a seamless process compared to traditional remodeling. Customers work with a designer to choose bathtubs, showers, flooring, vanities, and countertops that fit their styles and budgets. Then all materials are ordered and installed by ReBath employees. If a customer chooses an entire bathroom remodel, it will be completed in one to two weeks.

ReBath by Schicker also provides free in-home estimates. If customers wish to see samples of installed products, they can visit the company’s bathroom showroom in Concord.

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Company Philosophy

"We offer bathroom remodels with no stress, mess or inconvenience. Our shower and bathtub products are of the highest quality, and we back them up with expert installation and impeccable customer service. Our ultimate goal is to set the standard for the bathroom remodeling industry in terms of quality, reliability and service."

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Comparative Summary

When clients call Concord-based bathroom remodeler ReBath by Schicker, they immediately have the option of meeting with a designer who listens to their ideas and walks them through numerous design options and selections. According to company president Peter Schicker, the designer will also provide an exact and fixed price for any project, so there are no surprise bills at the end.

ReBath by Schicker’s designers revisit clients’ homes and re-measure to ensure all specifications are correct. When the materials are in hand at its warehouse, the company starts installation, which takes one to three days.

According to Mr. Schicker, ReBath’s DuraBath Solid Surface Polymer (SSP™) bathtubs and shower bases offer numerous advantages over cast iron, pressed steel and fiberglass units. He says his company’s durable high-gloss finish doesn’t dent, rust, peel, or crack, and the SSP surface is warm to the touch and easier to clean than fiberglass units.

Mr. Schicker says bathroom remodeling isn’t a one-size-fits-all business, so his company’s designers and installers take time to understand each client’s requirements and needs. Customers can visit Re-Bath by Schicker’s 5,000-square-foot Concord showroom to see different options, color palettes, cabinets, countertops, and textures for wall systems.

Mr. Schicker says clients choose ReBath by Schicker because of its longevity, unmatched materials and ability to deliver turnkey solutions. “People have a number of different options when it comes to bathroom remodeling,” he says. “They can go to any big box home store, find the material, buy it, and install it themselves. But how long will it take and how much will it ultimately cost?”

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Industry Info

When considering a bathroom remodel, there are four factors a homeowner should consider regarding any proposed design.

Adequate ventilation. Bath fans should supply at least one cubic foot per minute for every square foot of space. For larger baths, two smaller fans—one for the shower and one near the toilet—are usually better than one large fan.

Adequate lighting. Grooming and personal care requires good lighting. Ensure light placement doesn’t create shadowed areas. Frosted glass can cut glare. Shower lights need to be watertight, and a fan/light combination in the shower is often a good choice.

Safety. Statistically, bathrooms are dangerous places. Ensure you have slip-resistant finishes on floors, especially in the shower and tub. Rounded countertop edges are safer, as are properly installed grab bars in the shower and tub. Mature homeowners, or those with mobility issues, should consider converting tubs to showers or installing walk-in tubs.

Adequate space. Bathrooms are crowded places, but there should be at least 30 inches of space between the front of any fixture and the opposite wall.

Spend time on a bathroom remodeling plan and ensure it’s the right design for you. Once the plan is in place, don’t change it—that’s the most common cause of cost overruns and delays.

When it comes to comparing the cost of multiple bids, Peter Schicker, president of Concord-based remodeling contractor Re-Bath by Schicker, warns against low-ball bids that are often followed by change orders that increase the cost of a project. Having a specific and detailed plan at the start of work can protect against such practices. Be wary of bids that rely on allowances for yet-to-be-specified work. It’s usually better to choose a firm that provides a detailed, highly specific bid and stands behind it. When it comes to bathroom remodels, an experienced contractor should be able to provide accurate cost estimates if the design is properly detailed and specified.

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Frequently Asked Questions

Q: What is DuraBath Solid Surface Polymer (SSP)?

A: It’s a proprietary material that was co-developed with Spartech, the largest developer of polymers in the United States. Over the course of 31 years, we’ve enhanced and advanced its formulations so it won’t stain, crack or provide an environment for mildew or bacteria to grow.

Q: How long does it take to install a Re-Bath system?

A: From one to three days. We won’t begin the installation until all the materials are in hand.

Q: Do you handle permits?

A: Yes, we’ll pull all the necessary permits for any job.

Q: How long will a Re-Bath system last?

A: We provide a lifetime warranty, and that’s also backed by the manufacturer, Re-Bath Corporate. The warranty is transferrable if you sell your home within the first 12 months.

Q: Can you convert a bathtub into a shower?

A: Yes, that’s something we do quite often.

Q: Do you re-glaze or repaint tubs?

A: No. We don’t consider re-glazing or repainting to be permanent solutions, because they have to be redone every few years. In contrast, our DuraBath SSP is permanent, whether it’s applied to a tub overlay, brand new tub or a new shower panel wall system.

Q: Do you recommend putting in a tub liner?

A: That’s one solution. We offer a variety of possibilities. We can do something as simple as a tub liner with a new wall system, or we can replace the tub and shower pan. It really depends on the client’s budget and what they’re trying to achieve with the design.

Q: What do you do with the walls?

A: That depends on the condition of the bathroom. We can overlay the surface with our product, or we can replace the wall surfaces. Our trained installers will assess what’s needed at the start of the project. We’ll have a clear idea of what wall preparations are needed to best ensure that the final installation lives up to our quality guarantee.

Q: Do you use subcontractors?

A: No. All our installers are employees who are fully background checked and drug tested. We ensure all our employees meet our standards before we let them into your home.

Q: Do you maintain a clean jobsite?

A: Absolutely. When we come to your home, we’ll lay down tarps to protect the floor surfaces. We keep our work confined to the spaces in which we’re working, and we clean up at the end of every day. When the job is done, we’ll haul away all the waste material and debris.

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SELECTED PHOTOS FROM ReBath by Schicker

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Kimeri Opacic

Expert CONTRIBUTOR PROFILE
  • Kimeri Opacic is marketing director of ReBath by Schicker, a Diamond Certified company since 2009. She can be reached at (925) 309-5867 or by email.

Kimeri Opacic: A Firsthand Perspective

By James Florence, Diamond Certified Resource Reporter

CONCORD – After five years as marketing director for ReBath by Schicker, Kimeri Opacic’s only regret is that she didn’t always know what she now knows about bathroom remodeling. “I bought a house in 1998 that was stuck in the ’70s, and it’s been one big remodeling project ever since,” she explains. “When it came to remodeling the master bathroom, I went the traditional route and did a lot of legwork myself. It turned out to be a lot of trial and error, with me going back and forth between multiple locations to find fixtures and components, many of which I had to return because they were the wrong size or incompatible with the design. After going through that experience and now working for a bathroom remodeling company, it’s easy for me to see the value in hiring a company that handles every aspect in-house.”

Originally from Sacramento, Kimeri relocated to the Bay Area in 1986, where she continues to reside in Walnut Creek with her husband, George, and their son, Tyler. Outside of her role as a marketing consultant, she describes herself as a soccer mom in the most literal sense. “My son plays competitive soccer and my husband coaches, so for much of the year I’m likely to be found on the sidelines of a soccer field.” While she enjoys being part of the action, Kimeri also appreciates spending time with her family off the field. “I really enjoy just hanging out with them, whether going out to eat, going to the movies or taking long walks with our golden retriever, Max.”

In her life and career, Kimeri emphasizes the importance of honesty. “As a consultant, I believe honesty is always the best policy,” she affirms. “When you’re serving customers, it’s important to be upfront with them, take responsibility for your actions and make good on your promises, because that’s what can make or break your reputation. Unexpected issues or mistakes can happen in any situation, but it’s usually in the best interest of all parties involved to just be upfront and honest rather than cover things up or deny responsibility.”

When asked the first thing she’d do if she could retire tomorrow, Kimeri says she’d catch a plane and head to Europe’s wine belt. “I’d like to spend a month or two in Italy and France. I’ve been there once, and I’ve wanted to go back ever since.”

Ask Me Anything!

Q: What was the name of your first pet?
A: Gigi—a fitting name for a purebred French poodle.

Q: What’s your favorite restaurant?
A: Mustards Grill in Napa.

Q: What were you most known for in high school?
A: Music—I played the violin and was part of a youth symphony.

Q: What was your favorite toy as a child?
A: My Raggedy Ann doll.

Q: Do you share a birthday with anyone famous?
A: Bruce Willis and Glenn Close.

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Expert articles
  • Remodeling a Bathroom to Age in Place

    CONCORD — When remodeling your bathroom, it’s important to consider how long you plan to live in your home and if you want to age in place. If so, you’ll want to take measures to improve safety and accessibility in your bathroom.

    The first thing to do is consider your tub and shower options. Whereas a traditional bathtub can pose a danger to those with limited mobility, a walk-in bathtub is equipped with a door that provides a lower, more safely accessible entryway. You also might consider converting your current shower to one with a zero threshold, which means the entryway is level with the floor to allow easy access for walkers and wheelchairs.

    Another important component of bathroom safety is grab bars. While traditional grab bars can help prevent slips and falls, they often have an unpleasant, institutional look to them. Fortunately, there are lines of designer accessories—towel bars, toilet paper holders and soap dishes that also act as grab bars—that enhance a bathroom’s safety without diminishing its aesthetic qualities.

    Read moreRead less
Expert video tip
  • Video: Bathroom Safety

    Complete Video Transcription:

    CONCORD — Host, Sarah Rutan: The bathroom can be one of the most dangerous rooms in the home. Today we’re in Concord with Diamond Certified Expert Contributor, Kimeri Opacic of ReBath by Schicker to learn a few ways that you can make your bathroom safer.

    Diamond Certified Expert Contributor, Kimeri Opacic: When you’re remodeling your bathroom, you may want to consider if you’re going to stay in your home a long time and if you want to age in place. There are a lot of things you can choose to make it easier to get in and out of the bathroom. If you don’t really care about baths, you can convert your bathtub into a shower with a seat that makes it a lot easier to – with a low threshold to get in and out of. But if you absolutely love taking a bath, you can install a walk in tub that also has a low entry and you still have the enjoyment of a bathtub without stepping into a traditional bathtub.

    You may also want to consider a zero threshold shower where the floor is even with the entry to the shower. So, someone in a wheelchair or with a walker can easily access the shower. The bathroom is the most dangerous place in the home. Grab bars can help prevent slip and falls, but sometimes look very institutional. There are lines of designers of accessories, including towel bars, toilet paper holders, and soap dishes that also act as grab bars. They enhance the home’s beauty and provide safety at the same time.

    Host, Sarah Rutan: To learn more from local top-rated companies, visit our Diamond Certified expert reports at experts.diamondcertified.org.

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ReBath by Schicker WEBSITE AND EXTERNAL FEED
  • ReBath by Schicker SOCIAL MEDIA FEEDS
Diamond Certified RATINGS ON ReBath by Schicker
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 229 VERIFIED CUSTOMERS i
ReBath by Schicker : Average 9.0 out of 10 based on 229 unique customer surveys of customer satisfaction.

Michael G.

VERIFIED ReBath by Schicker CUSTOMER

1 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

The job you contract is the only job they're doing at the time. There's no leaving the job for three days and then coming back. The only job they have is yours.

Their personalities, especially Craig's

Gwendolyn F.

VERIFIED ReBath by Schicker CUSTOMER

2 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very neat. When they did the work, they cleaned up afterwards. They did a very professional job and were professional at all times.

That they clean up after themselves, it was a 2-week installation, but they didn't leave things scattered, and they swept up any dust. They were great.

Jay S.

VERIFIED ReBath by Schicker CUSTOMER

3 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

Their reliable service, they were very professional, and they got the work done on time.

The organization and execution of the project was perfect, and there wasn't a lot of back-and-forth. We had very clear information the whole time.

Jackson T.

VERIFIED ReBath by Schicker CUSTOMER

4 of 229

Quality 5
5 10
Loyalty No
CRITIQUE

I don't think they should say something is a lifetime guarantee when they charge you for it, and they charged us to come out. They should tell people at the time of purchase what the deal is.

Nothing really stands out, but it could have been done better for the price.

Josh S.

VERIFIED ReBath by Schicker CUSTOMER

5 of 229

Quality 3
3 10
Loyalty No
CRITIQUE

They were very pricey, but under-delivered. They were okay at the sale, but just didn't deliver the job.

I guess the guy who did the installation was good, but we had to keep having them come back and sort of beat on them to get it done. The thing that was really weird was that after everything was done, they didn't include painting in the bid.

Keith R.

VERIFIED ReBath by Schicker CUSTOMER

6 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

It was expensive, but worth it.

The work was done quickly and cleanly.

Bruce M.

VERIFIED ReBath by Schicker CUSTOMER

7 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them highly.

Quality

Janice V.

VERIFIED ReBath by Schicker CUSTOMER

8 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do a good job.

They got the job done when they said they would.

Dolores J.

VERIFIED ReBath by Schicker CUSTOMER

9 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are pretty good.

They did it in a pretty timely manner.

David S.

VERIFIED ReBath by Schicker CUSTOMER

10 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

It is high quality, but you also pay for it. The price is a little high.

The people who were working on it were very friendly, and they did a good job.

Lauretta C.

VERIFIED ReBath by Schicker CUSTOMER

11 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

That they finish when they say they are going to finish, and they use the same work crew from beginning to end.

They finished on time. They were neat and clean. They didn't make a mess.

Yvette W.

VERIFIED ReBath by Schicker CUSTOMER

12 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very qualified, and they explain things to you.

They have good workers.

Cyrus R.

VERIFIED ReBath by Schicker CUSTOMER

13 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were reasonable, and they were not overpriced.

They were reasonable, not overpriced.

Ruth A.

VERIFIED ReBath by Schicker CUSTOMER

14 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very efficient, and I was satisfied.

I was just very happy with the results.

Liz K.

VERIFIED ReBath by Schicker CUSTOMER

15 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are a great company, and they provide quality products.

They came out. They were able to replace 3 bathrooms and replace our countertops. Everything was nicely done, and they were professional.

Morgan M.

VERIFIED ReBath by Schicker CUSTOMER

16 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

That they did great work, and I would highly recommend them.

The people who were here were very friendly, and they engaged with my kids. I felt comfortable having them in my home.

Marion L.

VERIFIED ReBath by Schicker CUSTOMER

17 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

I was referred to them by a friend of mine. They did not use them, but they were impressed enough with the presentation that they were able to recommend them.

I liked the quality, and I liked what I got. They were on time, and they were there when they were supposed to be there. I was told there might be traffic, but they went out of their way to make sure that they were able to be here on time.

Lawrence L.

VERIFIED ReBath by Schicker CUSTOMER

18 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

They come in on time and on budget. They clean up after themselves well. If they say they will be out in 2 and a half days, they are out in 2 and a half days.

They started when they projected that they would. Although, it took them 6 weeks to order the parts, but they live by their estimate.

Renae L.

VERIFIED ReBath by Schicker CUSTOMER

19 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very efficient, on time, and clean. It went very smoothly.

They were very reliable and on time. They had the job done in 2 days.

Kate M.

VERIFIED ReBath by Schicker CUSTOMER

20 of 229

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say that the quality of materials and workmanship were excellent, but it is expensive.

The final product, and what I really appreciated was the presentation they made prior to me signing up.

Read All 229 Survey Responses at Ratings View