Diamond Certified Company Report

Quilici Gardening

Diamond Certified Company Report

Quilici Gardening

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 225 VERIFIED CUSTOMERS i

M. P.

VERIFIED Quilici Gardening CUSTOMER

1 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

Go ahead and go with them because their prices are good and competitive and they do a good job.

Their prompt service and their good attitude

S. C. D. G.

VERIFIED Quilici Gardening CUSTOMER

2 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are wonderful and they seem to do whatever I need done.

Good communication, I called and asked them to call me back and they did. They came and fixed what was broken.

S. R. C. P. M.

VERIFIED Quilici Gardening CUSTOMER

3 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are great.

They do what I hire them to do.

Read All 225 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Quilici Gardening provides a variety of landscaping services for residential and commercial clients in Santa Cruz, Monterey, and Santa Clara Counties, handling everything from planting, irrigation and soil preparation to lighting, fence and wall installations. The company is also known for its comprehensive maintenance services, which include lawn mowing and edging, plant pruning and trimming, irrigation monitoring and adjusting, and more.

Owner Randy Quilici says he and his crew members share a passion for personally interacting with clients and taking a hands-on approach to their projects. “We love working closely with our customers to maintain their properties. Our crew members have more than 120 years of combined experience, so they know exactly what it takes to make each landscape as beautiful and efficient as possible.”

Quilici Gardening supplements its general landscaping work by installing water features (including “Ponds Away” ponds that feature waterfalls in a variety of configurations) and hardscapes, which ultimately gives its clients more options when designing or upgrading their landscapes. For more information about the company’s services, Mr. Quilici invites potential customers to visit www.quilicigardening.com.

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Quilici Gardening

COMPANY CONTACT
Service AREA

Santa Cruz County
Monterey County
Santa Clara County

SERVICES PERFORMED

Irrigation
Soil Preparation
Lighting
Fences & Walls
Hardscaping
Planting
Design
Monthly Maintenance

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Quilici Gardening

A recent residential landscaping project by Quilici Gardening

Company Profile

Quilici Gardening provides a variety of landscaping services for residential and commercial clients in Santa Cruz, Monterey, and Santa Clara Counties, handling everything from planting, irrigation and soil preparation to lighting, fence and wall installations. The company is also known for its comprehensive maintenance services, which include lawn mowing and edging, plant pruning and trimming, irrigation monitoring and adjusting, and more.

Owner Randy Quilici says he and his crew members share a passion for personally interacting with clients and taking a hands-on approach to their projects. “We love working closely with our customers to maintain their properties. Our crew members have more than 120 years of combined experience, so they know exactly what it takes to make each landscape as beautiful and efficient as possible.”

Quilici Gardening supplements its general landscaping work by installing water features (including “Ponds Away” ponds that feature waterfalls in a variety of configurations) and hardscapes, which ultimately gives its clients more options when designing or upgrading their landscapes. For more information about the company’s services, Mr. Quilici invites potential customers to visit www.quilicigardening.com.

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Company Philosophy

"Our primary goal is to provide the best possible work for every customer, and we accomplish that by paying attention to the smallest details and being where we're supposed to be at the right time. We've built a reputation for quality and reliability, and we intend to maintain that reputation for years to come."

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for landscaping contractors that have earned the prestigious Diamond Certified award. For Quilici Gardening, the key to achieving and maintaining high levels of customer satisfaction is simple: provide high-quality work that makes use of skilled landscapers, state-of-the-art equipment and industry-best products. “Our customers keep coming back because they know they’re going to get the best possible results for the best possible prices,” says owner Randy Quilici. “I truly believe we have the best landscaping crew in the Tri-County area–everything they do is geared toward achieving total customer satisfaction.”

Quilici Gardening has been providing landscaping services for residential and commercial clients in Santa Cruz and Santa Clara Counties since 1984, handling everything from planting, irrigation and soil preparation to lighting, fence and wall installations. The family-owned and operated company is also known for its comprehensive maintenance services, which include lawn mowing and edging, plant pruning and trimming, irrigation monitoring and adjusting, and more.

Unlike less experienced landscaping companies whose owners designate the actual landscaping work to project managers and various crew members, Quilici Gardening provides every project with the hands-on expertise of Mr. Quilici himself–an approach that allows the company to regulate its quality control and give its clients an extra sense of security. “I love interacting with my customers and working hands-on with my crews whenever I can,” says Mr. Quilici. “Whether it’s working on a new installation or maintaining an established customer’s property, I still enjoy getting my hands dirty.”

Another distinguishing attribute of Quilici Gardening is its ability to strictly adhere to the maintenance and installation schedules it sets for its customers, which Mr. Quilici says has been a crucial part of the company’s success. “Some landscaping firms promise they’ll be onsite at a certain time and then break those promises, but we make sure to always be where we’re supposed to be. The only thing that stops us from doing our work at the scheduled time is the weather.”

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Industry Info

Before starting a landscape maintenance project, make sure you understand what type of work is best left to a professional. Caring for and maintaining trees, flowers and shrubberies takes more expertise than one might assume. Inexperienced homeowners who undertake their own yard maintenance often find that their gardens inexplicably die, when the solution is often as simple as implementing proper irrigation and pruning methods. For an idea of what types of yard and garden maintenance are best left to experienced landscaping professionals, consider the following information:
Irrigation
While keeping the vegetation in your yard well-watered seems like a simple task, even irrigation has its complications. For one thing, plants differ in how much water they need: some need to be watered frequently, while others only require a minimal amount. When it comes to sprinkler or drip irrigation systems, the installation requires much precision. An improperly installed sprinkler system often results in the watering of areas that weren’t meant to be watered, such as a patch of unoccupied soil or the sidewalk. In addition to wasting water, this can encourage the growth of weeds and other adverse vegetation. A landscaping professional will be able to install your irrigation system so it waters your garden efficiently and according to each plant’s individual needs.
If you prefer to water your plants yourself, the best time to do it is early morning—if you water in the evening, it can cause mold or fungus to grow overnight. Ideally, any water that’s left standing on your plants should dry within a few hours, and that won’t happen if it’s sitting on the plant overnight. When it comes to watering trees, you don’t have to do anything unless a tree has been planted within the past year. “During that first year, you should give the tree a deep soaking several times during hot weather,” says Randy Quilici, owner of Quilici Gardening in Santa Cruz. “After that, they should be fine with the water they get from rainfall.”
Pruning
Pruning is one of the most misunderstood areas of yard maintenance—depending on how it’s performed, it can either improve the health and beauty of a garden or destroy it. Though improper pruning may temporarily make a garden look better, it often negatively affects plants and renders them unable to flower again. Proper pruning techniques require acute knowledge, as different plants require different types of cuts at varying intervals. A common mistake is using gas-powered shearers to trim plants that are supposed to be pruned by hand. A certified landscaping professional will have the expertise to prune your plants according to their individual needs.
Fertilizing
Many homeowners assume an all-purpose fertilizer is literally for all plants, but that’s never the case. When fertilizing your garden, you must consider the specific needs of individual plants. The results of improper fertilizing can be seen when a plant starts flowering at the wrong time of year (known as “associate flowering”) or when a shrub produces flowers at its base instead of its top.

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Frequently Asked Questions

Q: Will you always be here on the scheduled days of my maintenance program?

A: Absolutely. If you sign up for a regular maintenance program, we’ll be onsite on the same day every week. The only thing that affects our scheduling is rain or other inclement weather that prevents us from working outside.

Q: How do you bill for regular maintenance work?

A: We bill monthly, which translates to four weekly visits. If your scheduled maintenance day occurs five times in a month, you get that extra day for free.

Q: Do you prune and trim trees?

A: We prune and trim small trees, but we don’t have the required insurance to climb large trees. If you want a large tree pruned and trimmed, you’ll need to call an arborist.

Q: Do you use chemicals?

A: Most of our work is completely chemical-free, but some instances require the use of chemical products. We don’t use chemicals unless it’s absolutely necessary, and we’ll always tell you beforehand.

Q: Do you provide warranties for the plants you install?

A: Yes. We guarantee that everything we plant will be rooted and thriving for at least six months.

Q: Do your crews speak English?

A: At least one person on every crew will speak English, so you shouldn’t have a problem communicating with the crew and letting them know about your needs and concerns.

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Diamond Certified RATINGS ON Quilici Gardening
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 225 VERIFIED CUSTOMERS i
Quilici Gardening : Average 8.9 out of 10 based on 225 unique customer surveys of customer satisfaction.

M. P.

VERIFIED Quilici Gardening CUSTOMER

1 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

Go ahead and go with them because their prices are good and competitive and they do a good job.

Their prompt service and their good attitude

S. C. D. G.

VERIFIED Quilici Gardening CUSTOMER

2 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are wonderful and they seem to do whatever I need done.

Good communication, I called and asked them to call me back and they did. They came and fixed what was broken.

S. R. C. P. M.

VERIFIED Quilici Gardening CUSTOMER

3 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are great.

They do what I hire them to do.

M.E.S.

VERIFIED Quilici Gardening CUSTOMER

4 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are reliable and I can always get a hold of the owner if changes need to be made, which for gardening changes are in nature.

Flexibility

T.H.S.

VERIFIED Quilici Gardening CUSTOMER

5 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say, overall, it's a good experience.

They are consistent, once or twice a week, they are real consistent with showing up, which is a good change.

P.P.

VERIFIED Quilici Gardening CUSTOMER

6 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very reliable, but on the high end price-wise

They are prompt with phone calls and issues and so forth.

S.F.

VERIFIED Quilici Gardening CUSTOMER

7 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

I think they have a great vision when it comes to landscaping.

Everything looks so nice.

Ruth A.

VERIFIED Quilici Gardening CUSTOMER

8 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say it doesn't matter what you have. They will figure it out.

We have a business and a home. They are really reliable and they do what they say.

DeLoris O.

VERIFIED Quilici Gardening CUSTOMER

9 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They take good care of our yard and they clean the patio which is extra, but they still do it.

Their efficiency

Pat W.

VERIFIED Quilici Gardening CUSTOMER

10 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They always answer the phone and you can always get a hold of them, they know people to do fence work and brick work, they have good contacts for other things that may need to be done on the property.

They come twice monthly, they are always there twice a month, the yard is well taken care of, and they do a great job.

Noah K.

VERIFIED Quilici Gardening CUSTOMER

11 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are doing a good job. I'm totally satisfied.

They make the place look good.

Bobbie B.

VERIFIED Quilici Gardening CUSTOMER

12 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

I am completely sold on them.

I would say that they are very personable.

Aimee M.

VERIFIED Quilici Gardening CUSTOMER

13 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have always kept our landscaping looking great. If there is any irrigation issues, they let us know and immediately fix it, same with any other items.

I think they are very reliable.

Jim O.

VERIFIED Quilici Gardening CUSTOMER

14 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them. I just started with them, but so far, I give them a "10".

They are very responsive.

Keith M.

VERIFIED Quilici Gardening CUSTOMER

15 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them. They came recommended to me by a friend in the area. They really keep everything neat.

They are reliable.

Michael S.

VERIFIED Quilici Gardening CUSTOMER

16 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

The quality of work is excellent.

The quality of work and the commitment to get it done.

Brown P.

VERIFIED Quilici Gardening CUSTOMER

17 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

Great landscaping company

The quality of work

Girls C.

VERIFIED Quilici Gardening CUSTOMER

18 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very responsive when we have needs and they are very thorough and accommodating.

Probably the responsiveness when we have special needs or special work that needs to get done

T. P.

VERIFIED Quilici Gardening CUSTOMER

19 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are dependable, knowledgeable, and if you have something you want them to do, they are happy to accommodate that. They do maintenance for me now and I have had them do tree work for me also, as in removing full grown trees.

It is the consistency and Randy is good about communicating.

S.C.D.G.

VERIFIED Quilici Gardening CUSTOMER

20 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They listen and they come right out and they resolve your problem in a really timely manner.

When I call, I can get the same person to call me back.

Read All 225 Survey Responses at Ratings View