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Diamond Certified Company Report

Paradigm Concrete & Construction, Inc.

Diamond Certified Company Report

Paradigm Concrete & Construction, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 352 VERIFIED CUSTOMERS i

S. C. I.

VERIFIED Paradigm Concrete & Construction, Inc. CUSTOMER

1 of 352

Quality 10
10 10
Loyalty Yes
CRITIQUE

I wouldn't use anybody else, you don't have to worry about them. They are very professional and they know what they are doing.

They are very knowledgeable and I don't have to babysit their work.

Owen W.

VERIFIED Paradigm Concrete & Construction, Inc. CUSTOMER

2 of 352

Quality 10
10 10
Loyalty Yes
CRITIQUE

Paradigm and Jose and his crew were incredibly professional and they did exceptional work.

They have a good attitude, they get the work done quickly, and they do an excellent job.

Lydia B.

VERIFIED Paradigm Concrete & Construction, Inc. CUSTOMER

3 of 352

Quality 10
10 10
Loyalty Yes
CRITIQUE

Grab them while you can as they do get busy.

I would give them a ‘10+’. The owner takes pride in his work being done well and he had a tight ship and he watched over his people. He had experienced people who worked for him for a long time and they checked in with him if they had any questions. They were very professional and very nice people. It was a tight ship.

Read All 352 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Sal Arteaga, Owner

Paradigm Concrete & Construction, Inc. offers a variety of concrete and masonry services to residential and commercial clients in Alameda and Contra Costa Counties. In addition to installing and replacing concrete sidewalks, patios and driveways, the company holds a C-8 specialty license that allows it to work with materials such as exposed aggregate, slate, tile and brick. It can also provide integral or surface colors and finishes, including broom, sponge, sand, natural wash, stamp and overlay.

Owner Salvador Arteaga says many years of experience have prepared him and his employees to help clients handle site preparation problems. “Our comprehensive project management skills help our teams diagnose issues and recommend solutions. For instance, we can often identify potential drainage or structural problems at a project site, such as surface water and natural water channels.”

Paradigm Concrete & Construction is also a member of the San Francisco Chapter of the National Association of the Remodeling Industry (NARI), an independent association that sets industry standards for conduct, integrity and workmanship.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Paradigm Concrete & Construction, Inc.

COMPANY CONTACT
Service AREA

Alameda County
Contra Costa County

SERVICES PERFORMED

Concrete
Rock
Brick & Stone
Patios
Pools
Decks
Driveways
Foundations & Structural Concrete
Residential, Commercial & Municipal

BRANDS Supported
  • ARDEX

  • Davis Colors

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Paradigm Concrete & Construction, Inc.

A recent foundation project by Paradigm Concrete & Construction

Company Profile

Paradigm Concrete & Construction, Inc. offers a variety of concrete and masonry services to residential and commercial clients in Alameda and Contra Costa Counties. In addition to installing and replacing concrete sidewalks, patios and driveways, the company holds a C-8 specialty license that allows it to work with materials such as exposed aggregate, slate, tile and brick. It can also provide integral or surface colors and finishes, including broom, sponge, sand, natural wash, stamp and overlay.

Owner Salvador Arteaga says many years of experience have prepared him and his employees to help clients handle site preparation problems. “Our comprehensive project management skills help our teams diagnose issues and recommend solutions. For instance, we can often identify potential drainage or structural problems at a project site, such as surface water and natural water channels.”

Paradigm Concrete & Construction is also a member of the San Francisco Chapter of the National Association of the Remodeling Industry (NARI), an independent association that sets industry standards for conduct, integrity and workmanship.

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Company Philosophy

“We involve ourselves with every aspect of every project, and we touch base with our customers each day to keep them updated and make sure the work is being done to their satisfaction. After a job is finished, we always follow up and get feedback to see how we can improve. Ensuring our customers’ satisfaction and striving to improve our service is all part of our business paradigm.”

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Comparative Summary

Paradigm Concrete & Construction provides its clients with a realistic timeline and then commits to it, which allows the company to coordinate seamlessly with other contractors on a project, says owner Salvador Arteaga. Years of experience have prepared him and his team to help clients handle site preparation problems that may arise before a project begins. Paradigm Concrete & Construction can often identify potential drainage or structural problems at a project site, such as surface water, natural water channels and waterproofing. Before work begins, the company may recommend additional site preparation work or plan design changes to help clients avoid spending money on unnecessary work.

Rather than risking the pitfalls of wire mesh or other less-reliable solutions, Paradigm Concrete & Construction uses rebar structural support for most projects. It also pays close attention to safety at worksites, using an array of barricades, safety barriers and tape.

Many clients appreciate the crew’s use of company-owned dump trucks, says Mr. Arteaga, which makes daily removal of demolition material and construction debris a simple task. They’re able to avoid using parked dumpsters in front of a house, which are often unsightly and occupy valuable parking areas.

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Industry Info

When choosing a contractor, doing your homework just makes sense.

Like other areas of the construction industry, the concrete and masonry business has a wide mix of professionals, generalists and beginners. Salvador Arteaga, owner of Paradigm Concrete & Construction, Inc., says it’s important to choose a contractor that has the right mix of experience, flexibility and price to match your project’s scope and timeline. Here are a few suggestions from Mr. Arteaga for finding the right contractor for your needs:

Like any other professional, many contractors have strengths and weaknesses. If you need a retaining wall, then hire a company with that experience rather than one that specializes in driveway and patio work.

Consider getting recommendations from other owners who’ve had recent projects that you’ve noticed in your area. Your trusted local carpenter or construction contractor may also have masonry contacts to suggest.

Take time to get three bids in writing based on your actual project needs. Don’t choose by price alone; consider the other points made here regarding specialization and recommendations. Taking shortcuts could cost you more in the long run.

Don’t hesitate to ask for proof of a contractor’s license and insurance—they’re required to work in most areas. You want to be sure a company’s employees are covered while working on your property.

As work begins, get specific about labor and material costs, as well as deposits and project payment schedules. “Several times, we’ve been contacted by people who’ve hired somebody and given too much money up front, and the contractor just leaves the job. It’s very important that people don’t pay in advance for work that’s being done.”

Review sample work whenever possible to help build a trusting relationship with a contractor. Professional contractors should encourage it.

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Frequently Asked Questions

Q: How long will a job take? How much will it cost?
A: Both of these questions should be answered at the time of the inquiry and stated in writing. For some standard jobs, cost and time specifics can be quoted by simple footage requirements, while other, more complicated projects demand specific cost and time quotes based on site inspections and other variables.

Q: Can I look at sample colors and finishes?
A: Yes. We can provide samples of colors and finishes for concrete. We can do integral or surface color and finishes, including broom, sponge, sand, natural wash, stamp, overlay, and additional score lines for decorative patterns. Or we can cover the concrete with wood, tiles and other materials.

Q: What safety precautions can I expect?
A: We have a stable work crew that’s been trained in our safety standards, and we use our own tractors, dump trucks and excavators so we’re not learning the intricacies or idiosyncrasies of different equipment every time. We’re also LEED-certified, so we work with the Environmental Protection Agency and use trained supervisors and workers should LEED practices be involved on a site.

Q: Can you show proof of insurance on-site?
A: We readily supply proof of workers’ compensation and liability coverage, and we’re bonded and licensed.

Q: Can I see samples of your previous work?
A: Our website has a gallery of our work and a page with a past project list, including addresses and a brief description of the work. It’s a comfort for new customers to see we have so many completed projects over so many years. It lets them know they can trust us to provide great results and a good experience.

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SELECTED PHOTOS FROM Paradigm Concrete & Construction, Inc.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Russell Calhoon

Expert CONTRIBUTOR PROFILE
  • Russell Calhoon is project manager at Paradigm Concrete & Construction, Inc., a Diamond Certified company. He can be reached at (925) 385-8993 or by email.

Russell Calhoon: A Firm Foundation

By James Florence, Diamond Certified Resource Reporter

ANTIOCH — By the time Russell Calhoon started working for a concrete contractor, he already had a firm foundation in the trades. “I’m a third-generation builder,” he explains. “I grew up in construction and worked for my dad from childhood all the way to adulthood. My dad taught me a lot, both on and off the jobsite. He actually taught apprenticeship classes on roof framing and stair framing at a local college, and I often went with him to those. We eventually became partners in a business that held licenses in foundation work, general construction, plumbing, electrical, solar power and sewer work.”

After his father retired, Russell decided to switch gears and transition from hands-on building to management. “I went to work for some high-end general contractors as an estimator, and from there I progressed to project manager and production manager, which gave me a chance to learn the other side of the business,” he says. “During that time, I also went to construction management school and got my license. Later, while in between jobs, I did some subcontracting work for Paradigm Concrete & Construction. I asked the owners if they knew anyone who needed someone with my skills, and they said they did. Ten years later, I’m still here.”

Today, as project manager at Paradigm Concrete & Construction, Inc., Russell says his diverse professional experience continues to benefit him in his day-to-day work. “Having a background in all aspects of construction is really helpful because it enables me to look at each project as a whole. This allows me to properly prepare for each individual phase and prevent problems for subsequent subcontractors on the job.”

A resident of Martinez (where he lives with his partner, Lanakila), Russell spends his time outside of work on a variety of active pastimes. “My main activity outside of work is bocce ball,” he details. “I belong to the Martinez Bocce Federation and I’m a two-time national champion—I won titles in 1996 and 2003. I also enjoy sailing, which I’ve been doing all my life. I got my sailing license when I was nine years old.” Additionally, Russell enjoys going to the movies and spending time with his two adult sons, Alex and Ryan.

In regard to his professional career, Russell espouses the importance of fairness. “I believe a contractor deserves to make money and their client deserves a quality job for a fair price,” he explains. “As a contractor, if you aren’t being fair with your clients, you aren’t going to last in this business. It’s all about maintaining that balance of mutual benefit.”

Ask Me Anything!

Q: What’s your favorite local restaurant?

A: The Warehouse Cafe in Port Costa. They have awesome prime rib.

Q: What’s your favorite thing to do on a rainy day?

A: Hang out with Lanakila and watch a movie or play cards.

Q: If you could time travel, would you go to the past or the future?

A: Neither—I like being in the moment.

Q: Do you collect anything?

A: I collect Mexican folk art.

Q: If you could travel anywhere in the world, where would you go?

A: Tahiti. My father planned to sail there with me when I was a kid and we never did, but I’m still planning to get there someday.

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Expert articles
  • Often-Overlooked Aspects of a Concrete Project

    ANTIOCH — If you’re planning a concrete project, be sure to consider the following aspects:

    Minimum cost

    Most concrete contractors have a minimum charge for concrete work. If you only have one small project in mind, it might not meet that minimum charge, in which case you may end up overpaying to have it done. For this reason, it’s good to look around and see if there are any other small projects you can incorporate into the job. This will help you get more value for your money.

    Drainage

    This is a critical aspect of any concrete project. When water isn’t able to properly drain from the area beneath and around the installation, it often leads to cosmetic problems and even premature failure. Prior to the job, your concrete contractor should make sure there’s adequate drainage for the installation area. If there isn’t, the issue will need to be addressed before moving forward.

    Post-installation maintenance

    After your concrete installation is in place, you may feel inclined to hose it down to prevent cracking. However, if you do so, make sure you do it at night and never during the daylight hours. If you hose off your concrete during the day, the water will dry up on the concrete and cause a blotchiness or efflorescence. While this can often be cleaned off with a vinegar/water solution, it’s best to avoid it in the first place.

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Expert video tip
  • Video: Concrete Cleaning Caveat

    Complete Video Transcription:

    ANTIOCH — Sarah Rutan: When cleaning recently poured concrete, you’ll need to exercise caution to avoid causing accidental damage. Today we’re in Antioch with Diamond Certified Expert Contributor Russell Calhoon of Paradigm Concrete & Construction to learn more.

    Diamond Certified Expert Contributor, Russell Calhoon: If you have recently had concrete placed in your home, it’s not a good idea to hose down the concrete the next day in the daylight hours. If you feel like you want to cool it down, which is a good idea to help prevent some cracking, it’s best to do it in the evening, when the water can’t dry up on the concrete and create blotchiness or efflorescence. You can clean some of this off yourself. You can try, using a solution of vinegar and water, which is a safe way to do it. If that doesn’t cut it, if it’s more severe than that, you should call a concrete professional to clean your concrete and then have it sealed.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

     

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  • Video: Addressing Drainage Concerns with Concrete

    Complete Video Transcription:

    ANTIOCH — Sarah Rutan: To avoid long-term problems with a concrete driveway or foundation, it’s crucial to address drainage concerns prior to installation. Today we’re in Antioch with Diamond Certified Expert Contributor Russell Calhoon of Paradigm Concrete & Construction to learn more.

    Diamond Certified Expert Contributor, Russell Calhoon: So, when I go out to a job to look at a project, the first thing I look at is to try to find where the water goes. So, I will walk up to your house. I will see if there are drains in the curb. And if there are not, then we know that we have to try to get the water away from the house. A lot of problems are created by poor drainage. So, you need to make sure that your [00:00:27 unintelligible] slab concrete can drain. So, it doesn’t create blotchiness. Also, that you get water away from your house to protect your foundation and your long-term investment.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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  • Video: Making the Most of a Concrete Project

    Complete Video Transcription:

    ANTIOCH — Sarah Rutan: Prior to having concrete work done, make sure you’re getting the maximum value for your dollar. Today we’re in Antioch with Diamond Certified Expert Contributor Russell Calhoon of Paradigm Concrete & Construction to learn more.

    Diamond Certified Expert Contributor, Russell Calhoon: Most concrete contractors have a minimum job that they will do. Let’s say it’s, you know, $1,500. Well, you might only have 1 small project that you’re thinking about. Then you believe that that’s not – it’s too much money for a $1,500 job. So, it’s best to look around and see if you can find other projects you can do at the same time to get more value for your dollar.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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Paradigm Concrete & Construction, Inc. WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON Paradigm Concrete & Construction, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 352 VERIFIED CUSTOMERS i

S. C. I.

VERIFIED Paradigm Concrete & Construction, Inc. CUSTOMER

1 of 352

Quality 10
10
Loyalty Yes
CRITIQUE

I wouldn't use anybody else, you don't have to worry about them. They are very professional and they know what they are doing.

They are very knowledgeable and I don't have to babysit their work.

Owen W.

VERIFIED Paradigm Concrete & Construction, Inc. CUSTOMER

2 of 352

Quality 10
10
Loyalty Yes
CRITIQUE

Paradigm and Jose and his crew were incredibly professional and they did exceptional work.

They have a good attitude, they get the work done quickly, and they do an excellent job.

Lydia B.

VERIFIED Paradigm Concrete & Construction, Inc. CUSTOMER

3 of 352

Quality 10
10
Loyalty Yes
CRITIQUE

Grab them while you can as they do get busy.

I would give them a ‘10+’. The owner takes pride in his work being done well and he had a tight ship and he watched over his people. He had experienced people who worked for him for a long time and they checked in with him if they had any questions. They were very professional and very nice people. It was a tight ship.

Gia S.

VERIFIED Paradigm Concrete & Construction, Inc. CUSTOMER

4 of 352

Quality 10
10
Loyalty Yes
CRITIQUE

They are easy to communicate with and get in touch with. They are also responsive and very reasonably priced. Sal is immensely helpful.

I love their reasonable pricing and their flexible scheduling to meet our timeframe.

Robert R.

VERIFIED Paradigm Concrete & Construction, Inc. CUSTOMER

5 of 352

Quality 10
10
Loyalty Yes
CRITIQUE

They are the best.

They really know what they are doing.

Ryan S.

VERIFIED Paradigm Concrete & Construction, Inc. CUSTOMER

6 of 352

Quality 10
10
Loyalty Yes
CRITIQUE

They are quality unsurmounted.

They do excellent work and they use excellent products. They are knowledgeable and friendly.

Steve B.

VERIFIED Paradigm Concrete & Construction, Inc. CUSTOMER

7 of 352

Quality 10
10
Loyalty Yes
CRITIQUE

Experienced and knowledgeable

Besides everything, high quality and competitive prices

Richard A.

VERIFIED Paradigm Concrete & Construction, Inc. CUSTOMER

8 of 352

Quality 10
10
Loyalty Yes
CRITIQUE

They are very professional and they take care of your projects. They are great concrete people.

I have been using them for decades.

James K.

VERIFIED Paradigm Concrete & Construction, Inc. CUSTOMER

9 of 352

Quality 10
10
Loyalty Yes
CRITIQUE

They are one of best concrete subcontractors in the Bay Area and they should use them.

They are prompt. They are on time to their meetings and they are on time with their estimates.

Miguel M.

VERIFIED Paradigm Concrete & Construction, Inc. CUSTOMER

10 of 352

Quality 10
10
Loyalty Yes
CRITIQUE

It was a great experience and I would definitely recommend them to a friend or another contractor.

I liked the communication, the work, and their skills. Everything was there and we were happy with the final result.

Paige S.

VERIFIED Paradigm Concrete & Construction, Inc. CUSTOMER

11 of 352

Quality 10
10
Loyalty Yes
CRITIQUE

They are excellent.

They were knowledgeable and they did a nice job.

Cameron H.

VERIFIED Paradigm Concrete & Construction, Inc. CUSTOMER

12 of 352

Quality 10
10
Loyalty Yes
CRITIQUE

They are completely reliable and they do great work. They have great attention to detail and they are reasonably priced.

They are completely reliable and they do great work. They have great attention to detail and they are reasonably priced.

Rob B.

VERIFIED Paradigm Concrete & Construction, Inc. CUSTOMER

13 of 352

Quality 10
10
Loyalty Yes
CRITIQUE

I would tell them to hire them because they get stuff done professionally and quickly.

They got the job done right and they were quick to start. They were able to start within a week or two, which was very important.

Robert B.

VERIFIED Paradigm Concrete & Construction, Inc. CUSTOMER

14 of 352

Quality 10
10
Loyalty Yes
CRITIQUE

I would tell a friend to use them.

We've have a lot of experience and jobs done by them over the last 10 or 15 years. They are very good and they do what they say they are going to do. They are nice guys and they offer good suggestions.

Barbara S.

VERIFIED Paradigm Concrete & Construction, Inc. CUSTOMER

15 of 352

Quality 10
10
Loyalty Yes
CRITIQUE

If you need good, reliable, exacting work, they are who you should call.

They did what they said they were going to do and they did a great job.

John R.

VERIFIED Paradigm Concrete & Construction, Inc. CUSTOMER

16 of 352

Quality 10
10
Loyalty Yes
CRITIQUE

I have recommended them to 2 other friends.

There were no surprises as their estimators came out of the trade.

Jim

VERIFIED Paradigm Concrete & Construction, Inc. CUSTOMER

17 of 352

Quality 10
10
Loyalty Yes
CRITIQUE

They are good at what they do. They are on time, keep to the schedule of their work, and are just really good overall.

They keep to the timelines that we need. The work they do is based on when others can start their work, so that's the most important part.

Josh

VERIFIED Paradigm Concrete & Construction, Inc. CUSTOMER

18 of 352

Quality 10
10
Loyalty Yes
CRITIQUE

They are very professional, hard working, and do a solid job overall.

Everyone is happy with their results.

David S.

VERIFIED Paradigm Concrete & Construction, Inc. CUSTOMER

19 of 352

Quality 10
10
Loyalty Yes
CRITIQUE

Quality workmanship

They provided an excellent technical solution for a retaining wall.

James P.

VERIFIED Paradigm Concrete & Construction, Inc. CUSTOMER

20 of 352

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them, as I have before. The quality of work and technical expertise is really high. They are reliable and get the work done.

They show up and have good quality.

Read All 352 Survey Responses at Ratings View

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