Pacific Coast Carpet, Inc.

Diamond Certified Company Report
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Pacific Coast Carpet, Inc.
250 SURVEYS
16 CONSECUTIVE YEARS
SINCE SEPTEMBER 2010
CERT 1678

Diamond Certified Ratings Dashboard

250
Verified Customers
Surveyed
Customer Loyalty
Customer Satisfaction
Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Company Report Menu

  • Survey Responses (reviews)
  • Diamond Certified Video Player
  • Researched Articles & Profile
  • Capabilities
  • Photos
  • Website & External Feeds

Diamond Certified Company Report SUMMARY UPDATE September 2025

Company summary image
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Pacific Coast Carpet, Inc.

Rated Highest in Quality and Helpful Expertise for 16 Consecutive Years.

location
1051 Detroit Avenue, Suite B, Concord, CA 94518

Quick Summary

  • Diamond Certified since 2010
  • Provides and installs carpet and flooring products for residential and commercial clients throughout Central Contra Costa County
  • Offers free estimates
  • EPA Lead-Safe Certified

Top News Updated

COMPANY MILESTONES

Pacific Coast Carpet, Inc. is celebrating its 49th anniversary in 2025.

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COMPANY GROWTH

Pacific Coast Carpet, Inc. recently combined with its sister company, Just Floors, and moved to a brand-new showroom at 1051 Detroit Avenue, Suite B in Concord.

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Top Survey Responses

From a recent Diamond Certified Survey Response: “I just love them. Their work is perfect [and] they make sure you’re pleased with everything before they leave. They [also] get it done quickly so you don’t have to wait around.”

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From a recent Diamond Certified Survey Response: “They were efficient, [they] did the job quickly and [they] even moved my furniture. I was really satisfied and I plan on using them again soon.”

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Trending Projects

Pacific Coast Carpet, Inc. recently completed a floor replacement project for a homeowner in Antioch. The client said the company called her almost immediately after she submitted an online request...

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Pacific Coast Carpet, Inc.
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Pacific Coast Carpet, Inc.

Flooring Showroom
|
Contra Costa County
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250 SURVEYS
16 CONSECUTIVE YEARS
SINCE SEPTEMBER 2010
CERT 1678

Rated Highest in Quality & Helpful Expertise Performance Guaranteed

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Diamond Certified Video Reports on Pacific Coast Carpet, Inc.

Pacific Coast Carpet, Inc. - Diamond Certified Video Profile

Diamond Certified Researched Articles on Pacific Coast Carpet, Inc.

researched article

Pacific Coast Carpet displays a wide variety of carpet at its Concord showroom.

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Pacific Coast Carpet, Inc. is celebrating its 49th anniversary in 2025. The company sells and installs carpeting, hardwood, tile, laminate, and vinyl/resilient flooring made by leading manufacturers such as Shaw, Mannington, Royalty, Armstrong, and Beaulieu/Bliss. It also makes area rugs, and its bilingual sales professionals are trained to explain the benefits of different products and help customers choose the right flooring to fit their lifestyles and budgets.

Owner/Vice President Robert Hopfner has a long-term relationship with Pacific Coast Carpet—his brother, John, worked for the store’s original owners for many years before purchasing it in 1990 with Robert and their other brother, Chris. “We’ve been in the same Concord market for more than 40 years now, which has allowed us to build a solid, loyal customer base,” says Mr. Hopfner.

Pacific Coast Carpet’s comprehensive website, www.PacificCoastCarpet.com, features an interactive design program that allows clients to customize a variety of virtual residential and commercial rooms with different flooring products and color schemes. Customers can also browse design ideas, read shopping tips and find several other resources designed to facilitate the flooring purchasing process.

Robert Hopfner, Owner/Vice President-Pacific Coast Carpet, Inc.
Robert Hopfner, Owner/Vice President

Diamond Certified Researched Capabilities on Pacific Coast Carpet, Inc.

Service Area

serving area
Central Contra Costa County
Serving Central Contra Costa County

Main Services

Flooring Showroom
  • Bamboo Flooring
  • Carpet
  • Engineered Wood Flooring
  • Epoxy Flooring
  • Floor Tiles
  • Hardwood Flooring
  • Kitchen Flooring
  • Laminate Flooring
  • Travertine Tile
  • Vinyl Flooring
  • Waterproof Flooring

Additional Services

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Company Info

Hours
Mon
09:00 am - 05:00 pm
Tue
09:00 am - 05:00 pm
Wed
09:00 am - 05:00 pm
Thu
09:00 am - 05:00 pm
Fri
09:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Closed
Contact
Pacific Coast Carpet, Inc.

Capabilities Table

Company Name
Pacific Coast Carpet, Inc.
Managers
Robert Hopfner, Owner/Vice President
Years in Industry
25
# of Employees
12
License
708486
Memberships
Better Business Bureau, Board of Realtors Association, Concord Chamber of Commerce, Lafayette Chamber of Commerce
Founded
1976
Payment Accepted
american express,
discover,
mastercard,
visa

Key Factors

Select Photos From Pacific Coast Carpet, Inc.

1 of 12 Two workers install hardwood flooring in a room with tools and materials scattered around. One kneels, while the other uses a flooring nailer.
Pacific Coast Carpet's staff members are trained to ensure quality installations.
Picture of Pacific Coast Carpet's staff members are trained to ensure quality installations. - Pacific Coast Carpet, Inc.
Picture of A recent flooring installation in progress - Pacific Coast Carpet, Inc.
Picture of Pacific Coast Carpet displays a wide variety of carpet at its Concordshowroom. - Pacific Coast Carpet, Inc.
Picture of Some of Pacific Coast Carpet's installation crew - Pacific Coast Carpet, Inc.
Picture of Pacific Coast Carpet has many in-stock products that are ready to go home with customers. - Pacific Coast Carpet, Inc.
Picture of Pacific Coast Carpet installed this flooring. - Pacific Coast Carpet, Inc.

Pacific Coast Carpet, Inc. Website and External Feeds

Website

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FAQs
By Pacific Coast Carpet, Inc.

Pacific Coast Carpet, Inc. Ratings and Survey Responses (reviews)

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Pacific Coast Carpet, Inc.
250 SURVEYS
  • 4.7
  • star image
  • star image
  • star image
  • star image
  • star image
16 CONSECUTIVE YEARS
SINCE SEPTEMBER 2010
CERT 1678

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance
Pacific Coast Carpet, Inc.

Based in Concord, CA

4.7 avg. star score from 250 Verified Customer Phone Survey Responses

(Reviews: Scroll down to read them.)

Our surveys of only verified real customers produce the country’s most accurate ratings of local companies. Pacific Coast Carpet, Inc. scored Highest in Quality and Helpful Expertise and passed the credential-based checks to earn Diamond Certified.

A Star Equivalent Score is calculated for each verified customer rating by weighting the 1–10 Quality score, the YES/NO Loyalty (intent to return) score and the YES/NO Helpful Expertise score. If Helpful Expertise wasn’t surveyed or didn’t apply, it’s simply not shown.