Ongaro & Sons provides a complete range of plumbing services for residential and commercial clients in Sonoma and Marin Counties. In addition to servicing, repairing and replacing all types of plumbing systems, the family-owned and operated company has the in-house capabilities to install and repair water heaters and HVAC systems, clean and replace sewer lines, install products that improve indoor air quality, and more.
Co-owner Ernie Ongaro says Ongaro & Sons’ customer-oriented business approach has been the key to its 93 years of success. “Since 1932, we’ve been focused on serving our customers, being responsive to their needs and ensuring their satisfaction. We want them to be so happy with our services that they tell their friends and family about us, which is why we have so many second- and third-generation customers.”
Ongaro & Sons makes sure its technicians are comprehensively trained before they start working in the field, which Mr. Ongaro says allows the company to ensure high levels of quality control. “We spend a lot of time and money on training, both in-house and through organizations like PHCC and NATE. It’s important for us to have technicians who know exactly what they’re doing so we can ensure each client gets the best possible value.”