Northwest Exteriors

Diamond Certified Company Report
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Northwest Exteriors
540 SURVEYS
16 CONSECUTIVE YEARS
SINCE AUGUST 2010
CERT 1671

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540
Verified Customers
Surveyed
Customer Loyalty
Customer Satisfaction
Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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  • Survey Responses (reviews)
  • Diamond Certified Video Player
  • Researched Articles & Profile
  • Capabilities
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  • Website & External Feeds

Diamond Certified Company Report SUMMARY UPDATE August 2025

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Northwest Exteriors

Rated Highest in Quality and Helpful Expertise for 16 Consecutive Years.

location
3450 Airway Drive Suite G, Santa Rosa, CA 95403

Quick Summary

  • Diamond Certified since 2010
  • Provides energy-efficient windows, doors and siding for homeowners in Sonoma, Marin, Napa, Lake, Mendocino, and Solano Counties
  • Member of the Electric & Gas Industries Association (EGIA)
  • Offers a limited lifetime labor warranty

Top News Updated

COMPANY MILESTONES

Northwest Exteriors is celebrating its 30th anniversary in 2025.

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SPECIAL PROMOTIONS

Northwest Exteriors is currently running a “Fall Into Savings” promotional event that includes $100 off on each window and $200 off on each door.

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Top Survey Responses

From a recent Diamond Certified Survey Response: “They were professional, clean and conscientious about being in our home. From the sale to the installation, they were on top of it all.”

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From a recent Diamond Certified Survey Response: “I would highly recommend them. Rick, the owner, was able to give his opinion on the most efficient way to do everything. They really followed through with our plan.”

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Blogs & Articles

Northwest Exteriors recently published a new blog on its website titled, “Unlocking the Power of Energy-Efficient Windows.”

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Northwest Exteriors
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Northwest Exteriors

Windows
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Lake  Marin  Mendocino  Napa  Solano  Sonoma Counties
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540 SURVEYS
16 CONSECUTIVE YEARS
SINCE AUGUST 2010
CERT 1671

Rated Highest in Quality & Helpful Expertise Performance Guaranteed

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Diamond Certified Video Reports on Northwest Exteriors

Northwest Exteriors - Diamond Certified Video Profile

Diamond Certified Researched Articles on Northwest Exteriors

researched article

Northwest Exteriors installed the siding on this two-story home.

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Northwest Exteriors offers home improvement products to residential customers in Sonoma, Marin, Napa, Lake, Mendocino and Solano Counties. The company provides energy-efficient windows, doors and siding.

When a customer first contacts Northwest Exteriors about a home improvement project, a company specialist begins by setting up a free in-home evaluation. A representative then weighs the customer's personal, environmental and financial goals to propose a custom solution from a choice of different manufacturers. “We’ll analyze our customers’ wants and needs to determine the best possible products that will benefit them the most,” says General Manager Rick Pellhum.

Northwest Exteriors’ representatives are familiar with government programs and financing solutions, and they ensure homeowners have everything they need to maximize available incentives and affordably install their projects. The company is also a Master Distributor of Anlin Window Systems and installs CraneBoard and James Hardie siding products.

Rick Pellhum, General Manager-Northwest Exteriors
Rick Pellhum, General Manager

Diamond Certified Researched Capabilities on Northwest Exteriors

Service Area

serving area
Sonoma County
Marin County
Napa County
Lake County
Mendocino County
Solano County
Serving Sonoma, Marin, Napa, Lake, Mendocino and Solano Counties

Main Services

Windows
  • Replacement Windows
  • Velux Skylights
  • Window Awnings
  • Window Glass Repair
  • Window Installation
  • Window Insulation
  • Window Pane Replacement
  • Window Repair
  • Window Replacement
  • Window Screen Repair
  • Window Screen Replacement
  • Window Seal Repair

Additional Services

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Company Info

Hours
Mon
09:00 am - 05:00 pm
Tue
09:00 am - 05:00 pm
Wed
09:00 am - 05:00 pm
Thu
09:00 am - 05:00 pm
Fri
09:00 am - 05:00 pm
Sat
09:00 am - 02:00 pm
Sun
09:00 am - 02:00 pm
Closed
Contact
Northwest Exteriors

Capabilities Table

Company Name
Northwest Exteriors
Managers
Rick Pellhum, General Manager
Years in Industry
30 (Manager)
# of Employees
160
License
710798
Memberships
Electric & Gas Industries Association (EGIA), The League of California Homeowners
Founded
1995
Payment Accepted
american express,
discover,
mastercard,
visa

Key Factors

Select Photos From Northwest Exteriors

1 of 24Picture of A display showcasing James Hardie siding options stands quietly in the corner, embodying Northwest Exteriors' dedication to quality outcomes. With a focus on customer satisfaction, they consistently achieve high ratings. Copyright ©2025 Diamond Certified Resource

 - Northwest Exteriors
A display showcasing James Hardie siding options stands quietly in the corner, embodying Northwest Exteriors' dedication to quality outcomes. With a focus on customer satisfaction, they consistently achieve high ratings. Copyright ©2025 Diamond Certified Resource
Picture of A display showcasing James Hardie siding options stands quietly in the corner, embodying Northwest Exteriors' dedication to quality outcomes. With a focus on customer satisfaction, they consistently achieve high ratings. Copyright ©2025 Diamond Certified Resource

 - Northwest Exteriors
Picture of A reflection captures the essence of Northwest Exteriors, demonstrating their commitment to being leaders in home improvement. Renowned for high customer satisfaction ratings, they consistently deliver excellence. Copyright ©2025 Diamond Certified Resource

 - Northwest Exteriors
Picture of An innovative window display at Northwest Exteriors showcases cutting-edge design, combining functionality with aesthetics. The company's commitment to quality outcomes is evident in every detail. Copyright ©2025 Diamond Certified Resource

 - Northwest Exteriors
Picture of Northwest Exteriors showcases its commitment to quality outcomes with a sleek, modern office space. The reception area features accolades reflecting the company's top-rated status for quality and expertise. Copyright ©2025 Diamond Certified Resource

 - Northwest Exteriors
Picture of Northwest Exteriors installs all types of energy-efficient windows. - Northwest Exteriors
Picture of In a quiet showcase of craftsmanship, Northwest Exteriors presents a selection of window frames, embodying their commitment to quality outcomes. Recognized for expertise and quality, they set a high standard. Copyright ©2025 Diamond Certified Resource - Northwest Exteriors

Northwest Exteriors Website and External Feeds

Website

Social Media Links

FAQs
By Northwest Exteriors

Northwest Exteriors Ratings and Survey Responses (reviews)

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Northwest Exteriors
540 SURVEYS
  • 4.7
  • star image
  • star image
  • star image
  • star image
  • star image
16 CONSECUTIVE YEARS
SINCE AUGUST 2010
CERT 1671

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance
Northwest Exteriors

Based in Santa Rosa, CA

4.7 avg. star score from 540 Verified Customer Phone Survey Responses

(Reviews: Scroll down to read them.)

Our surveys of only verified real customers produce the country’s most accurate ratings of local companies. Northwest Exteriors scored Highest in Quality and Helpful Expertise and passed the credential-based checks to earn Diamond Certified.

A Star Equivalent Score is calculated for each verified customer rating by weighting the 1–10 Quality score, the YES/NO Loyalty (intent to return) score and the YES/NO Helpful Expertise score. If Helpful Expertise wasn’t surveyed or didn’t apply, it’s simply not shown.