COMPANY REPORT NAVIGATION
Diamond Certified Company Report

Mr. Pavers Contractor Services, Inc.

Diamond Certified Company Report

Mr. Pavers Contractor Services, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 84 VERIFIED CUSTOMERS i

Dani D.

VERIFIED Mr. Pavers Contractor Services, Inc. CUSTOMER

1 of 84

Quality 10
10 10
Loyalty Yes
CRITIQUE

The employees were very nice and very helpful.

They were very professional. They gave us a date and went with it.

Brian D.

VERIFIED Mr. Pavers Contractor Services, Inc. CUSTOMER

2 of 84

Quality 9
9 10
Loyalty Yes
CRITIQUE

They did what they said they would do with high quality, and they were on time.

They did what they said at a reasonable price, and they did a good job.

Oliver N.

VERIFIED Mr. Pavers Contractor Services, Inc. CUSTOMER

3 of 84

Quality 8
8 10
Loyalty Yes
CRITIQUE

He only does pavers and nothing else.

Very quick, and if there was a problem, they fixed it.

Read All 84 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

Mr. Pavers Contractor Services, Inc. provides a variety of hardscaping services for residential clients throughout the Bay Area. In addition to installing paving stones for projects that range from driveways and walkways to patios and pool areas, the company has the training and equipment to design and build concrete retaining walls of any size and length.

Owner Glayston Soares says Mr. Pavers Contractor Services’ personalized approach to hardscaping has allowed it to build a loyal clientele base. “Our number one goal on every job is to make sure the customer is happy, so we always take the time to ensure everything is going smoothly for them. By being upfront with our clients and promptly addressing unexpected issues, we’re able to earn their trust and develop good relationships with them.”

Mr. Pavers Contractor Services emphasizes communication during each phase of its clients’ projects, which Mr. Soares says is imperative for achieving positive results. “Some companies have ‘middleman miscommunication’ that can lead to problems, but we deal directly with our customers and stay in constant contact with them so that doesn’t happen. They really appreciate how dedicated we are to ensuring their projects are as beautiful as possible.”

Read moreShow less
COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Mr. Pavers Contractor Services, Inc.

COMPANY CONTACT
Service AREA

The Bay Area

SERVICES PERFORMED

Paving Stone Installations
Driveways & Walkways
Patios
Concrete Retaining Walls

BRANDS Supported
  • CalStone

  • Belgard

  • Basalite

  • McNear Brick and Block

  • Pavestone

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Mr. Pavers Contractor Services, Inc.

A recent residential project by Mr. Pavers Contractor Services

Company Profile

Mr. Pavers Contractor Services, Inc. provides a variety of hardscaping services for residential clients throughout the Bay Area. In addition to installing paving stones for projects that range from driveways and walkways to patios and pool areas, the company has the training and equipment to design and build concrete retaining walls of any size and length.

Owner Glayston Soares says Mr. Pavers Contractor Services’ personalized approach to hardscaping has allowed it to build a loyal clientele base. “Our number one goal on every job is to make sure the customer is happy, so we always take the time to ensure everything is going smoothly for them. By being upfront with our clients and promptly addressing unexpected issues, we’re able to earn their trust and develop good relationships with them.”

Mr. Pavers Contractor Services emphasizes communication during each phase of its clients’ projects, which Mr. Soares says is imperative for achieving positive results. “Some companies have ‘middleman miscommunication’ that can lead to problems, but we deal directly with our customers and stay in constant contact with them so that doesn’t happen. They really appreciate how dedicated we are to ensuring their projects are as beautiful as possible.”

Read moreRead Less
Company Philosophy

“We pride ourselves on providing the type of service that makes people happy to refer us to their friends and family. Quality is very important to us—we focus on doing every job correctly the first time, and if there’s ever an issue with our work, we’ll come back and make it right.”

Read moreRead Less
Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for paving stone companies that have earned the prestigious Diamond Certified award. For Mr. Pavers Contractor Services, Inc., keeping clients happy comes down to one key factor: giving each job a personal touch. “The main thing that sets us apart is the direct interaction we have with our customers,” says owner Glayston Soares. “They aren’t just dealing with salespeople—they’re dealing with the leaders of the company. We really pride ourselves on offering that type of hands-on service.”

Mr. Pavers Contractor Services has been providing hardscaping services for residential clients throughout the Bay Area since 2006. The company has the training and equipment to install paving stones for projects that range from driveways and walkways to patios and pool areas, and it also has the in-house capabilities to design and build concrete retaining walls of any size and length.

Unlike less experienced paving stone companies that take an “assembly line” approach to each project, Mr. Pavers Contractor Services is happy to accommodate its clients’ changing needs to ensure the best possible results. “We give our customers a lot of flexibility to make changes during the process,” affirms Mr. Soares. “With some companies, making alterations to the original design can be a real hassle, but since we work so closely with our clients, we’re able to process changes quickly and easily.”

Another distinguishing attribute of Mr. Pavers Contractor Services is its company-wide dedication to quality control. “We keep all our work in-house, which goes a long way toward ensuring high levels of quality,” says Mr. Soares. “We also send a foreman to supervise each job, and I personally visit worksites every day to make sure the work is being completed to our standards.”

Read moreRead Less
Industry Info

When installing a paver driveway, a firm foundation is crucial for ensuring long-term structural integrity.

When it comes to paver driveway installation projects, many homeowners focus entirely on the aesthetic design. However, an even more important aspect to address is the driveway’s foundation. For a driveway to hold up over time, it needs to have a strong foundation, which requires steps like excavation and soil compaction. “With a paver driveway, the weight of vehicles can cause sinking if the foundation isn’t correct,” says Glayston Soares, owner of Mr. Pavers Contractor Services, Inc. in Rodeo. “That’s why it’s crucial to properly excavate the area and add the right amount of base rock, as these will provide the strength that the driveway needs.”

The first step to preparing a paver driveway’s foundation is excavating the existing soil to make way for the incoming base rock. “With a driveway, we usually excavate about 11 inches deep,” says Mr. Soares. “Some companies try to cut corners by only digging 6 or 8 inches, but it needs to be deeper than that to get a really strong foundation.”

Once the excavation is complete, a geotextile fabric is laid down at the bottom. This fabric barrier keeps the base rock from intermingling with the soil below, which provides an added measure of structural reinforcement. Finally, the base rock is poured into the excavated area and compacted in layers to provide a dense, strong foundation for the incoming pavers.

To ensure the long-term structural integrity of your paver driveway, make sure your contractor follows these steps when preparing its foundation.

Read moreRead Less
Frequently Asked Questions

Q: How soon can you start my project?
A: It depends on the season—during our busiest times, we can be booked as far as six weeks out. Once we look at our schedule, we’ll be able to book you for the closest available date.

Q: Do you charge for estimates or design work?
A: No, we offer free estimates and design services. Our knowledgeable sales team has a lot of experience helping people develop their design ideas.

Q: Can you give me a breakdown of my project’s cost and timeline?
A: Certainly. We’ll go over the cost, give you an estimated timeline and let you know what to expect during the project.

Q: Do you work in the rain?
A: It depends because certain phases of the job can’t be done in the rain. For example, the demolition and base preparation phases require dry conditions, as does the end of the job when we apply joint sand to the pavers. So, if the weather forecast calls for rain, we might have to delay the project until things clear up.

Q: Does my project require permits?
A: Permits aren’t usually required for driveways and patios, but they are for large-scale retaining walls. We can pull permits for a fee, although you’re welcome to handle that yourself if you’d prefer.

Read moreRead Less

SELECTED PHOTOS FROM Mr. Pavers Contractor Services, Inc.

Shares
Mr. Pavers Contractor Services, Inc. WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON Mr. Pavers Contractor Services, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 84 VERIFIED CUSTOMERS i
Mr. Pavers Contractor Services, Inc. : Average 8.7 out of 10 based on 84 unique customer surveys of customer satisfaction.

Dani D.

VERIFIED Mr. Pavers Contractor Services, Inc. CUSTOMER

1 of 84

Quality 10
10 10
Loyalty Yes
CRITIQUE

The employees were very nice and very helpful.

They were very professional. They gave us a date and went with it.

Steve W.

VERIFIED Mr. Pavers Contractor Services, Inc. CUSTOMER

2 of 84

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very good service

The owner is very proactive. He came out himself to look at the problems.

Jerry K.

VERIFIED Mr. Pavers Contractor Services, Inc. CUSTOMER

3 of 84

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend them. I have already told people.

They are sincere, honest, and explain everything.

James J.

VERIFIED Mr. Pavers Contractor Services, Inc. CUSTOMER

4 of 84

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were pretty prompt and finished when they said. They are cost effective and reasonable compared to other companies.

The timeline they finished in

Becky P.

VERIFIED Mr. Pavers Contractor Services, Inc. CUSTOMER

5 of 84

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very knowledgeable and have a great sense of design.

They were able to map everything out, and it looks great.

May B.

VERIFIED Mr. Pavers Contractor Services, Inc. CUSTOMER

6 of 84

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very fast. We had the front and back yard done. The front yard took a day and the back took two.

Very straight forward

Christina W.

VERIFIED Mr. Pavers Contractor Services, Inc. CUSTOMER

7 of 84

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very organized, very fast, and they do a fairly good job.

They were very fast. Once they started, they didn't stop until they were finished.

Nanci C.

VERIFIED Mr. Pavers Contractor Services, Inc. CUSTOMER

8 of 84

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were great and incredibly priced. There were just some little things like the trap door to the basement got cemented closed. They were supposed to come back and fix it. I ended up using a crow bar myself, so just the finishing touches.

Beautiful stone work, quick, and the pricing, the irrigation didn't turn out exactly like I had thought it would, but maybe that was a miscommunication.

Janine W.

VERIFIED Mr. Pavers Contractor Services, Inc. CUSTOMER

9 of 84

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them. I believe I did recommend a friend.

They came with a plan and worked with our vision. They did the job quickly and with people who knew what they were doing. They did a quality job.

Jamie H.

VERIFIED Mr. Pavers Contractor Services, Inc. CUSTOMER

10 of 84

Quality 10
10 10
Loyalty Yes
CRITIQUE

The sales guy Mike was very helpful. He answered our questions regarding the plans that we had. The work crew and the demolition crew were very respectful and worked really hard. It was just a really good job.

The end product

Jane S.

VERIFIED Mr. Pavers Contractor Services, Inc. CUSTOMER

11 of 84

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a wonderful job once it started. I didn't have to wait long after the initial contact. They came out, and it was done within a few days. It turned out beautifully.

Their professionalism, they know their business. The price was very fair.

Suzanne A.

VERIFIED Mr. Pavers Contractor Services, Inc. CUSTOMER

12 of 84

Quality 10
10 10
Loyalty Yes
CRITIQUE

They produce just as they say they are going to and on time. They cleaned up every day after themselves and even swept the street.

The overall work that was done, all of our neighbors walk by and say how nice it looks.

Elena S.

VERIFIED Mr. Pavers Contractor Services, Inc. CUSTOMER

13 of 84

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are quick, proficient, and friendly. They are professional, and I love what they did.

I had a stair issue. They figured out that I need 6 to be safe.

Anne Z.

VERIFIED Mr. Pavers Contractor Services, Inc. CUSTOMER

14 of 84

Quality 10
10 10
Loyalty Yes
CRITIQUE

Best investment ever, they can use me as a reference for people to call.

They made recommendations that made the job look even better, and it was Interest free for 12 months.

Edward S.

VERIFIED Mr. Pavers Contractor Services, Inc. CUSTOMER

15 of 84

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a good job, and they were quick. I mean really fast. They cleaned up and answered all of my questions. It was a very good experience.

Coordination of the whole team, there were a lot of guys, and they coordinated very well.

Sebastian K.

VERIFIED Mr. Pavers Contractor Services, Inc. CUSTOMER

16 of 84

Quality 10
10 10
Loyalty Yes
CRITIQUE

They provide a very good service.

Very friendly, and their work is nice.

Coline M.

VERIFIED Mr. Pavers Contractor Services, Inc. CUSTOMER

17 of 84

Quality 10
10 10
Loyalty Yes
CRITIQUE

Give them a call.

They are very professional and knowledgeable.

Harry S.

VERIFIED Mr. Pavers Contractor Services, Inc. CUSTOMER

18 of 84

Quality 10
10 10
Loyalty Yes
CRITIQUE

Use them. They did a great job.

The work and the timeliness

Matt W.

VERIFIED Mr. Pavers Contractor Services, Inc. CUSTOMER

19 of 84

Quality 10
10 10
Loyalty Yes
CRITIQUE

I literally interviewed five paving companies, and they came out the most honest and fairly priced of them all.

I liked all the guys. They were from Brazil and very friendly.

Franklyn R.

VERIFIED Mr. Pavers Contractor Services, Inc. CUSTOMER

20 of 84

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were on time and did the job very quickly before the end date.

They knew what they were doing. They were willing to explain the process as they went along.

Read All 84 Survey Responses at Ratings View