Moore Home Services

Diamond Certified Company Report
Scan to Call
Contact Number
diamondcertified logo
Moore Home Services
450 SURVEYS
14 CONSECUTIVE YEARS
SINCE JUNE 2013
CERT 2028

Diamond Certified Ratings Dashboard

450
Verified Customers
Surveyed
Customer Loyalty
Customer Satisfaction
Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Company Report Menu

  • Survey Responses (reviews)
  • Diamond Certified Video Player
  • Researched Articles & Profile
  • Capabilities
  • Photos
  • Expert Contributor Advice & Tips
  • Website & External Feeds

Diamond Certified Company Report SUMMARY UPDATE May 2025

Company summary image
logo
Moore Home Services

Rated Highest in Quality and Helpful Expertise for 14 Consecutive Years.

Quick Summary

  • Diamond Certified since 2013
  • Services, repairs, and installs HVAC and plumbing systems for homeowners in Sonoma, Marin, and Napa Counties
  • Certified Heat Exchanger Expert
  • Offers free in-house estimates for HVAC and plumbing replacements

Top News Updated

COMPANY MILESTONES

Moore Home Services is celebrating its 16th anniversary in 2025.

new image

Top Survey Responses

From a recent Diamond Certified Survey Response: “They were just fantastic. Their prices were fair, their service was outstanding and they cleaned up after themselves. They were meticulous about their work and they bent over backward to meet our needs.”

new image

From a recent Diamond Certified Survey Response: “They were attentive to my needs and they provided a lot of options based on my budget. They got the bid because they explained everything from beginning to end.”

new image

Special Promotions

Moore Home Services is offering several discounts to prepare customers for the summer, including $150 off on hydro jetting drain cleaning, $125 for a full HVAC system tune-up and $50 off on any repair.

new image
logo
Moore Home Services
Diamond Certified Company Report Menu

Schedule Now or Call with Questions

logo

Moore Home Services

Heating & Air Conditioning & Plumbing
|
Marin  Napa  Sonoma Counties
diamondcertified logo
14 CONSECUTIVE YEARS

Diamond Certified Researched Articles on Moore Home Services

researched article

Moore Home Services’ staff poses with the company’s fleet of service vehicles.

company logo

Moore Home Services specializes in the installation of energy-efficient replacement systems. The company services, repairs, and installs all types and brands of heaters, air conditioners, and home plumbing systems throughout Sonoma, Marin and Napa Counties. Its technicians receive more than 150 hours of annual training to ensure they’re up-to-date on the latest equipment in the industry.

Division President Charlie Fiscus says Moore Home Services sets itself apart by providing its clients with superior home service experiences and setting the industry standard for team performance. “We focus on building lasting relationships with our clients centered on their home comfort needs. We take pride in doing the right thing for every customer we meet.”

Moore Home Services believes in earning the trust of its customers through honest assessments and work. “If a simple repair is what’s best for a customer, it’s what’s best for us as well,” says Mr. Fiscus. “We’re on the same side as our clients—we all have the same objectives and goals. We work hard to build a legacy with each customer and opportunities for our community. As always, our promise is that all of our services are '100% Right...or 100% Free!'"

Leland Smith, President-Moore Home Services
Leland Smith, President

Diamond Certified Researched Capabilities on Moore Home Services

Service Area

serving area
Sonoma County
Marin County
Napa County
Serving Sonoma, Marin and Napa Counties

Main Services

Heating & Air Conditioning
  • Ac Tune Ups
  • Air Conditioner Repair
  • Air Conditioning
  • Commercial Air Conditioning
  • Ductless Heating And Cooling Systems
  • Furnace Repair
  • Heat Pump Repair
  • Heating
  • Hvac Installation
  • Hvac Replacement
  • Mini Splits
  • Water Heater Repair
Plumbing

Additional Services

null

Company Info

Hours
Mon
07:00 am - 07:00 pm
Tue
07:00 am - 07:00 pm
Wed
07:00 am - 07:00 pm
Thu
07:00 am - 07:00 pm
Fri
07:00 am - 07:00 pm
Sat
07:00 am - 06:00 pm
Sun
07:00 am - 05:00 pm
Closed
Contact
Moore Home Services

Capabilities Table

Company Name
Moore Home Services
Managers
Merlin Davis, General Manager
# of Employees
90
License
1051850
Memberships
Better Business Bureau (A+ Rating), Yelp (4.5 Star Rating)
Founded
2009

Select Photos From Moore Home Services

1 of 17Picture of A Moore Home Services van stands ready against a serene coastal backdrop, symbolizing the company's commitment to quality outcomes in home services. With a focus on customer satisfaction, Moore Home Services is recognized for expertise and quality, ensuring every project meets the highest standards. Copyright ©2025 Diamond Certified Resource - Moore Home Services
A Moore Home Services van stands ready against a serene coastal backdrop, symbolizing the company's commitment to quality outcomes in home services. With a focus on customer satisfaction, Moore Home Services is recognized for expertise and quality, ensuring every project meets the highest standards. Copyright ©2025 Diamond Certified Resource
Picture of A Moore Home Services van stands ready against a serene coastal backdrop, symbolizing the company's commitment to quality outcomes in home services. With a focus on customer satisfaction, Moore Home Services is recognized for expertise and quality, ensuring every project meets the highest standards. Copyright ©2025 Diamond Certified Resource - Moore Home Services
Picture of In a moment of collaboration, two technicians from Moore Home Services engage in a detailed discussion about water heater maintenance, showcasing their commitment to quality outcomes. Their teamwork reflects the company's dedication to high customer satisfaction ratings, ensuring every service meets the highest standards. Copyright ©2025 Diamond Certified Resource - Moore Home Services
Picture of A technician from Moore Home Services meticulously checks the HVAC system, ensuring optimal performance for a comfortable home environment. This attention to detail reflects the company's commitment to quality outcomes, earning them high customer satisfaction ratings. Trust in Moore Home Services for reliable HVAC solutions. Copyright ©2025 Diamond Certified Resource - Moore Home Services
Picture of A Moore Home Services technician shares a moment of connection with a client, showcasing the importance of communication in delivering quality outcomes. This interaction reflects the company's commitment to high customer satisfaction ratings, ensuring clients feel valued and informed. Copyright ©2025 Diamond Certified Resource - Moore Home Services
Picture of In this moment, a technician from Moore Home Services engages with a client, showcasing the importance of communication and trust in home maintenance. The technician's expertise shines as he inspects the heating system, ensuring quality outcomes for the homeowner. Moore Home Services is recognized for its commitment to high customer satisfaction ratings. Copyright ©2025 Diamond Certified Resource - Moore Home Services
Picture of In the heart of a home, a technician from Moore Home Services meticulously inspects insulation, ensuring optimal energy efficiency and comfort. This attention to detail reflects the company's commitment to quality outcomes, earning them a reputation for excellence. Copyright ©2025 Diamond Certified Resource - Moore Home Services

Diamond Certified Expert Contributor Advice & Tips

Cavin Wilmot is HVAC service manager at Moore Home Services, a Diamond Certified company. He can be reached at (707) 372-6728 or cwilmot@moorehvac.com. 

Cavin Wilmot is HVAC service manager at Moore Home Services, a Diamond Certified company. He can be reached at (707) 372-6728 or cwilmot@moorehvac.com. 

Cavin Wilmot: Service Starts With People

By Caitlyn Stair, Diamond Certified Research Reporter

Cavin Wilmot’s path to the HVAC industry began less than four years ago, when he decided to make a major career change after spending over a decade working at Costco. Looking for a new path, he found an opportunity with Moore Home Services that would ultimately reshape his future. “Moore gave me the chance to get trained from the ground up,” he says. That experience left a lasting impact on him and continues to influence the way he ...

Read Full Article - Cavin Wilmot: Service Starts With People

Moore Home Services Website and External Feeds

Website

Social Media Links

Company Suggested Links

FAQs
By Moore Home Services

Moore Home Services Ratings and Survey Responses (reviews)

diamondcertified logo
Moore Home Services
450 SURVEYS
  • 4.8
  • star image
  • star image
  • star image
  • star image
  • star image
14 CONSECUTIVE YEARS
SINCE JUNE 2013
CERT 2028

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance
Moore Home Services

Based in Santa Rosa, CA

4.8 avg. star score from 450 Verified Customer Phone Survey Responses

(Reviews: Scroll down to read them.)

Our surveys of only verified real customers produce the country’s most accurate ratings of local companies. Moore Home Services scored Highest in Quality and Helpful Expertise and passed the credential-based checks to earn Diamond Certified.

A Star Equivalent Score is calculated for each verified customer rating by weighting the 1–10 Quality score, the YES/NO Loyalty (intent to return) score and the YES/NO Helpful Expertise score. If Helpful Expertise wasn’t surveyed or didn’t apply, it’s simply not shown.