Molly Maid of S. Silicon Valley

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Molly Maid of S. Silicon Valley
293 SURVEYS
6 CONSECUTIVE YEARS
SINCE JULY 2020
CERT 2605

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293
Verified Customers
Surveyed
Customer Loyalty
Customer Satisfaction
Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation

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  • Survey Responses (reviews)
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  • Capabilities
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Diamond Certified Company Report SUMMARY UPDATE August 2025

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Molly Maid of S. Silicon Valley

Rated Highest in Quality and Helpful Expertise for 6 Consecutive Years.

Quick Summary

  • Diamond Certified since 2020
  • Provides cleaning services for residential and light commercial clients throughout Santa Clara County
  • Part of the Neighborly family of home service providers
  • Offers free estimates

Top News Updated

COMPANY MILESTONES

Molly Maid of S. Silicon Valley is celebrating its 31st anniversary in 2025.

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Top Survey Responses

From a recent Diamond Certified Survey Response: “They show up on time and get the job done. They’re reliable and they always communicate ahead of time so we know [when] they’ll be coming.”

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From a recent Diamond Certified Survey Response: “They do a great job. My two bathrooms are always [cleaned] beautifully. I’m especially appreciative of how well they vacuum, because I’m 90 years old and I can’t really do that myself anymore. They’re all very friendly, too. I’m happy with them.”

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Trending Projects

Molly Maid of S. Silicon Valley recently completed a deep cleaning project for a homeowner in San Francisco. The client praised the cleaners, Lupe and Yesenia, for checking in with...

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Molly Maid of S. Silicon Valley
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Molly Maid of S. Silicon Valley

House Cleaning
|
Santa Clara County
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293 SURVEYS
6 CONSECUTIVE YEARS
SINCE JULY 2020
CERT 2605

Rated Highest in Quality & Helpful Expertise Performance Guaranteed

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Diamond Certified Researched Articles on Molly Maid of S. Silicon Valley

researched article

Molly Maid of S. Silicon Valley’s employees wear PPE and use high-quality cleaning products when working inside customers’ homes.

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Molly Maid of S. Silicon Valley provides a wide range of residential and light commercial cleaning services for clients throughout Santa Clara County. In addition to offering weekly and bimonthly cleaning programs that target every room of the home (including hard-to-reach areas), the company extends its services to offices, apartments, and move-in and move-out projects.

Owners Sandy and Bill Willis credit much of Molly Maid of S. Silicon Valley’s success to the level of convenience it provides for its clientele. “We’re here to make our customers’ lives easier so they don’t have to worry about cleaning their homes when they have free time,” says Mrs. Willis. “We also have older customers who are unable to clean regularly, so they appreciate that we’re able to handle that for them.”

Molly Maid of S. Silicon Valley further prioritizes convenience for its customers by offering flexible scheduling and listening closely to their suggestions. “We send out surveys every quarter to see how people like our cleaning services and learn what we can do to improve,” says Mr. Willis. “We’re always trying to get a feel for what our customers want so we can provide them with the best possible service.”

Diamond Certified Researched Capabilities on Molly Maid of S. Silicon Valley

Service Area

serving area
Santa Clara County
Serving Santa Clara County (North to Foster City and East to Union City), Including Atherton, Belmont, Campbell, Cupertino, Foster City, Fremont, Los Altos, Los Gatos, Menlo Park, Milpitas, Mountain View, Newark, Palo Alto, Portola Valley, Redwood City, San Carlos, San Mateo, Santa Clara, Saratoga, Stanford, Sunnyvale and Union City

Main Services

House Cleaning
  • Apartment Cleaning
  • Bathroom Cleaning
  • Deep House Cleaning
  • Green Cleaning
  • House Cleaning Services
  • Kitchen Cleaning
  • Move In Cleaning
  • Move Out Cleaning
  • Same Day Cleaning Services
  • Window Cleaning

Additional Services

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Company Info

Hours
Mon
08:00 am - 04:00 pm
Tue
08:00 am - 04:00 pm
Wed
08:00 am - 04:00 pm
Thu
08:00 am - 04:00 pm
Fri
08:00 am - 04:00 pm
Sat
Closed
Sun
Closed
Closed
Contact
Molly Maid of S. Silicon Valley

Capabilities Table

Company Name
Molly Maid of S. Silicon Valley
Managers
Sandy and Bill Willis, Owners
Years in Industry
20+ (Combined)
# of Employees
30
Memberships
Better Business Bureau
Founded
1994
Payment Accepted
american express,
discover,
mastercard,
visa

Key Factors

Select Photos From Molly Maid of S. Silicon Valley

1 of 10Picture of Molly Maid of S. Silicon Valley's employees wear PPE and use high-quality cleaning products when working inside customers' homes. - Molly Maid of S. Silicon Valley
Molly Maid of S. Silicon Valley's employees wear PPE and use high-quality cleaning products when working inside customers' homes.
Picture of Molly Maid of S. Silicon Valley's employees wear PPE and use high-quality cleaning products when working inside customers' homes. - Molly Maid of S. Silicon Valley
Picture of A Molly Maid of S. Silicon Valley team member meticulously cleans a kitchen surface, embodying the company's focus on quality outcomes. This attention to detail is why the company consistently achieves a Highest in Quality rating. Copyright ©2025 Diamond Certified Resource

 - Molly Maid of S. Silicon Valley
Picture of In a bright kitchen, a professional from Molly Maid of S. Silicon Valley ensures every fixture gleams, showcasing their attention to detail as a Diamond Certified company. Copyright ©2025 Diamond Certified Resource

 - Molly Maid of S. Silicon Valley
Picture of A Molly Maid of S. Silicon Valley team member attentively cleans a refrigerator, exemplifying the company’s commitment to quality outcomes. Their expertise and dedication have earned them Diamond Certified status. Copyright ©2025 Diamond Certified Resource

 - Molly Maid of S. Silicon Valley
Picture of In a moment of precision, a Molly Maid of S. Silicon Valley team member attentively cleans a bathroom faucet, reflecting the company’s focus on quality outcomes. Copyright ©2025 Diamond Certified Resource

 - Molly Maid of S. Silicon Valley
Picture of A professional from Molly Maid of S. Silicon Valley meticulously cleans a bathroom fixture, embodying the company’s focus on quality outcomes. Consistently achieving a Highest in Quality rating, their commitment shines in every detail. Copyright ©2025 Diamond Certified Resource

 - Molly Maid of S. Silicon Valley

Diamond Certified Expert Contributor Advice & Tips

Sandy Willis is president of Molly Maid of S. Silicon Valley, a Diamond Certified company. She can be reached at (408) 763-3556 or by email.

Sandy Willis is president of Molly Maid of S. Silicon Valley, a Diamond Certified company. She can be reached at (408) 763-3556 or by email.

Sandy Willis: Entrepreneurial Aptitude

By James Florence, Diamond Certified Resource Reporter

SAN JOSE — Sandy Willis has always had a penchant for entrepreneurship. Even in the midst of an economic recession, she was able to find a diamond in the rough. “Back in 2009, my husband, Bill, and I were looking to buy a business that had positive cash flow,” she recounts. “We’ve been entrepreneurs for quite some time—prior to that point, we’d owned three different coffee shops and sold them. We came across a Moll...

Read Full Article - Sandy Willis: Entrepreneurial Aptitude

Molly Maid of S. Silicon Valley Website and External Feeds

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Molly Maid of S. Silicon Valley Ratings and Survey Responses (reviews)

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Molly Maid of S. Silicon Valley
293 SURVEYS
  • 4.5
  • star image
  • star image
  • star image
  • star image
  • star image
6 CONSECUTIVE YEARS
SINCE JULY 2020
CERT 2605

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
Molly Maid of S. Silicon Valley

Based in San Jose, CA

4.5 avg. star score from 293 Verified Customer Phone Survey Responses

(Reviews: Scroll down to read them.)

Our surveys of only verified real customers produce the country’s most accurate ratings of local companies. Molly Maid of S. Silicon Valley scored Highest in Quality and Helpful Expertise and passed the credential-based checks to earn Diamond Certified.

A Star Equivalent Score is calculated for each verified customer rating by weighting the 1–10 Quality score, the YES/NO Loyalty (intent to return) score and the YES/NO Helpful Expertise score. If Helpful Expertise wasn’t surveyed or didn’t apply, it’s simply not shown.