Diamond Certified Company Report

Mightymite Termite Services

Diamond Certified Company Report

Mightymite Termite Services

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 150 VERIFIED CUSTOMERS i

Clifford D.

VERIFIED Mightymite Termite Services CUSTOMER

1 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

These people are honest. They seem to want to make certain you get the lowest price and high quality.

I checked with some other professionals I knew for pricing, and their pricing was 3 times higher than Mightymite, with indications of services that Mightymite clearly indicated weren't needed. There were supposedly underground termite tunnels that needed eradication according to the other firm. The Mightymite person came out and indicated that there was nothing alive in the tunnels and so treatment wasn't needed. The cost was dramatically lower, that made me have confidence in their integrity. They went out of their way on what seemed to be a low cost job. I had termite swarm outside another house. The Mightymite person was able to explain that this incident wasn't an issue, but he offered to come out and look at it anyway. That saved me $500 to $700. I trust these people because of the way they have treated me.

Letty L.

VERIFIED Mightymite Termite Services CUSTOMER

2 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have recommended them to my coworker. They are good. Another company didn't do the job. Mightymite got it done.

They went into detail to explain things to me and answer my questions. They want to treat your termites, not just make money.

Ann H.

VERIFIED Mightymite Termite Services CUSTOMER

3 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were good and thorough. They showed up. They were just fine. We had called other people who didn't return calls and didn't show up.

They explained the problem that we had and the approach they would use, they were thorough in their explanation, they were professional, and they had a sense of humor.

Read All 150 Survey Responses at Ratings View
Diamond certified company PROFILE

Mightymite Termite Services uses non-repellent soil treatments and other low-toxicity methods and products to eliminate drywood termites, subterranean termites, and wood boring beetles from homes throughout the Greater Bay Area. The company’s process includes a free inspection to determine the best course of action and treatments that are designed to have minimal impact on both the environment and customers’ daily activities.

Owner Samuel Becker says Mightymite Termite Services sets itself apart by its punctual service, communication skills and highly skilled technicians, all of whom are continuously trained to stay on the cutting edge of the pest control industry. “No two termite jobs are exactly alike, so it’s important for our technicians to be experienced in all sorts of situations. When something unusual comes up in the field, they know exactly how to handle it.”

Mightymite Termite Services’ use of Integrated Pest Management principles allows it to quickly complete jobs without the need for customers to leave their homes for extended periods of time. “In most cases, we can clear a house in two to six hours,” says Mr. Becker. “Our customers really appreciate that they can stay in their homes and don’t have to worry about being exposed to harmful chemicals.”

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COMPANY REPORT NAVIGATION

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Mightymite Termite Services

COMPANY CONTACT
Service AREA

Santa Cruz County
Monterey County
San Benito County
Santa Clara County
San Mateo County
Alameda County
Contra Costa County
Marin County
San Francisco

SERVICES PERFORMED

Drywood & Subterranean Termite Treatments
Integrated Pest Management (IPM)

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Mightymite Termite Services

Company Profile

Mightymite Termite Services uses non-repellent soil treatments and other low-toxicity methods and products to eliminate drywood termites, subterranean termites, and wood boring beetles from homes throughout the Greater Bay Area. The company’s process includes a free inspection to determine the best course of action and treatments that are designed to have minimal impact on both the environment and customers’ daily activities.

Owner Samuel Becker says Mightymite Termite Services sets itself apart by its punctual service, communication skills and highly skilled technicians, all of whom are continuously trained to stay on the cutting edge of the pest control industry. “No two termite jobs are exactly alike, so it’s important for our technicians to be experienced in all sorts of situations. When something unusual comes up in the field, they know exactly how to handle it.”

Mightymite Termite Services’ use of Integrated Pest Management principles allows it to quickly complete jobs without the need for customers to leave their homes for extended periods of time. “In most cases, we can clear a house in two to six hours,” says Mr. Becker. “Our customers really appreciate that they can stay in their homes and don’t have to worry about being exposed to harmful chemicals.”

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Company Philosophy

"We know how inconvenient termite infestations can be for homeowners, so we take our time and make sure to do the job right the first time. Our goal is to educate our customers about their infestations and make the termite removal process as easy as possible for them."

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for termite control companies that have earned the prestigious Diamond Certified award. For Mightymite Termite Services, the key to achieving and maintaining high levels of customer satisfaction is simple: take a detail-oriented approach to each job that emphasizes customer service just as much as quality control. “A lot of companies are capable of getting rid of termites, but not all of them take care of their customers like we do,” says owner Samuel Becker. “Whether it’s promptly returning phone calls, offering a variety of treatment methods or backing our work with a great warranty, we focus on details that make us stand out from the competition.”

Mightymite Termite Services uses low-toxicity methods and products like Orange Oil and non-repellent soil treatments to eliminate subterranean termites, drywood termites, and wood boring beetles from homes throughout the Greater Bay Area. The company is known for its comprehensive termite control process, which includes performing free inspections to determine which treatments will have the lowest impact on both the environment and clients’ daily lives.

Unlike less experienced termite control companies that strive to maximize their workload volume by taking a “one size fits all” approach to every project, Mightymite Termite Services takes a personalized approach to each job that includes extensive follow-up and tracking services. “It’s not enough to do good termite work–we also have to keep track of large customer databases and follow through with our customers to make sure their needs are met,” says Mr. Becker. “We utilize the latest back-end technology to ensure quality throughout every step of every job.”

Another attribute that sets Mightymite Termite Services apart from its competition is the wide variety of products it offers, which gives its customers numerous options when it comes to dealing with their termite problems. “We keep a full line of products, and we’re one of the only companies in the Bay Area that offers both fumigation and local treatments,” explains Mr. Becker. “Rather than pushing a particular product or treatment, our goal is to get rid of termites in the most convenient, environmentally-friendly ways possible.”

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Industry Info

If your house is infested with termites, don’t automatically assume you need to get it fumigated. Many people associate termite control with fumigation, but in reality, termite companies use many different eradication methods, and fumigation tends to be the least common. When appropriate for the situation, localized treatments like Orange Oil are always the preferred method.

Even though fumigation is uncommon in today’s termite control industry, there are still a few situations where it’s recommended or even necessary. The first is if a termite infestation is so bad that localized treatment is no longer a viable option. “If termites have penetrated so far into a house that they start to enter the hollow spaces between walls, it’s unlikely that localized treatments will be effective,” says Samuel Becker, owner of Mightymite Termite Services in Campbell. “In that situation, fumigation should be used as an emergency measure.”

The second situation where fumigation is recommended is when a localized treatment would be a far more expensive option, due to either the specific area where the termites are situated or the time needed to apply the treatment. “If termites are underneath a tiled bathroom floor, for example, it’s more expensive to drill and replace the tile than it is to fumigate,” explains Mr. Becker. “Another example is when there’s evidence of an infestation in an attic that’s completely sealed up. The roof has to be opened in order to effectively treat the area, which can cost thousands of dollars.”

Sometimes a termite control company will recommend fumigation over localized treatment simply because of the size of a house. “If you have a relatively small house that’s riddled with drywood termites, the cost of fumigation will be far lower than localized treatment because it’s less labor intensive,” says Mr. Becker. “It costs about $4,000 to locally treat a 900-square-foot house, but it costs about $1,200 to fumigate it, so many people choose to save money by going with the latter.”

Sometimes the question of whether or not to fumigate is answered simply by the species of termite. Fumigation is only effective at killing drywood termites, so it won’t even work if your house is infested with subterranean termites. “Getting rid of subterranean termites requires a full perimeter treatment, which fumigation doesn’t provide,” says Mr. Becker. “Once those termites take the treatment back to their nest, it spreads throughout the colony and eventually wipes it out. Make sure your termite control company uses the right treatment for your specific type of infestation.”

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Frequently Asked Questions

Q: How much will it cost to treat my termite infestation?

A: For a typical single-family residence, treatment runs anywhere from $1,000 to $3,000. It’s sort of a large window, but it’s hard to commit to an exact price until we get onsite and look at the extent of the infestation. After we perform an inspection, we can quote an exact price.

Q: How long will my termite treatment take to complete?

A: Localized treatments take anywhere from two to six hours, depending on the size of the infestation. You should corral your pets while we’re working, but once we’re done, you can return to business as usual.

Q: Do I have to move out of my house during the treatment?

A: Not if it’s a localized treatment, which we use about 90 percent of the time. Our methods are safe and don’t require any special precautions—we simply ask that you give our workers plenty of space to work. The only time you’d have to leave your home is during fumigation, which we only use to deal with bad drywood termite infestations.

Q: Do I need to be concerned if termites are flying out of a hole in my garden?

A: Those are subterranean termites, and they aren’t an immediate concern if they haven’t reached your house. However, they’ll eventually find your house if they’re already in your garden, so we recommend a preventative soil treatment and an annual home/yard inspection to keep track of their whereabouts.

Q: What kind of warranty do you provide?

A: After we successfully treat your termite problem, we provide a 2-year, full structure warranty on the condition that you allow us to perform a complete initial inspection. The warranty will cover your entire home based on the type of treatment we use, which means if a new infestation of the same termites occurs, we’ll provide another treatment for free, even if it’s in a different part of the house.

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Mightymite Termite Services WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON Mightymite Termite Services
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 150 VERIFIED CUSTOMERS i
Mightymite Termite Services : Average 9.0 out of 10 based on 150 unique customer surveys of customer satisfaction.

Clifford D.

VERIFIED Mightymite Termite Services CUSTOMER

1 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

These people are honest. They seem to want to make certain you get the lowest price and high quality.

I checked with some other professionals I knew for pricing, and their pricing was 3 times higher than Mightymite, with indications of services that Mightymite clearly indicated weren't needed. There were supposedly underground termite tunnels that needed eradication according to the other firm. The Mightymite person came out and indicated that there was nothing alive in the tunnels and so treatment wasn't needed. The cost was dramatically lower, that made me have confidence in their integrity. They went out of their way on what seemed to be a low cost job. I had termite swarm outside another house. The Mightymite person was able to explain that this incident wasn't an issue, but he offered to come out and look at it anyway. That saved me $500 to $700. I trust these people because of the way they have treated me.

Letty L.

VERIFIED Mightymite Termite Services CUSTOMER

2 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have recommended them to my coworker. They are good. Another company didn't do the job. Mightymite got it done.

They went into detail to explain things to me and answer my questions. They want to treat your termites, not just make money.

Ann H.

VERIFIED Mightymite Termite Services CUSTOMER

3 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were good and thorough. They showed up. They were just fine. We had called other people who didn't return calls and didn't show up.

They explained the problem that we had and the approach they would use, they were thorough in their explanation, they were professional, and they had a sense of humor.

Clayton C.

VERIFIED Mightymite Termite Services CUSTOMER

4 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

That it was affordable

The professionalism, and it was a quick, no-hassle service.

Mike D.

VERIFIED Mightymite Termite Services CUSTOMER

5 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very good service

They were on time.

Jim F.

VERIFIED Mightymite Termite Services CUSTOMER

6 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were helpful and knowledgeable. It ended up two different types of termite infestations and they took care of both. When they came to do the work, they found a termite hole we didn't know about and they had missed on the initial inspection, but they took care of that as well.

I would say, the general knowledge base.

Yair H.

VERIFIED Mightymite Termite Services CUSTOMER

7 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I recommend them.

Nothing

John L.

VERIFIED Mightymite Termite Services CUSTOMER

8 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were prompt.

Nothing

Carol-Anne P.

VERIFIED Mightymite Termite Services CUSTOMER

9 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say to others that they took care of our problem hassle free, it was quick and easy.

How quick they were

Raj P.

VERIFIED Mightymite Termite Services CUSTOMER

10 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say they are reliable and great at what they do.

They did not up sale me.

Paul S.

VERIFIED Mightymite Termite Services CUSTOMER

11 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a good job and were very easy to schedule. They came and treated our home in the same visit after we approved the quote.

Nothing specific, they were just overall a good service.

Teresa S.

VERIFIED Mightymite Termite Services CUSTOMER

12 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say that they seem like a reputable company. They gave us a free in-home estimate.

Nothing

Ferozan T.

VERIFIED Mightymite Termite Services CUSTOMER

13 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did what they said they were going to do and did it well.

The rep I spoke with was very prompt and friendly.

Tanya W.

VERIFIED Mightymite Termite Services CUSTOMER

14 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them highly. David Silva was the person who helped me in the process.

Extra termite sauce was added so we didn't have to tent the house.

Stacey W.

VERIFIED Mightymite Termite Services CUSTOMER

15 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

That I would use them again, they did a good job, it was very effective. I like the fact it was safe for my son and pets to still remain in the house.

I guess the fact that it was not toxic.

Peggy D.

VERIFIED Mightymite Termite Services CUSTOMER

16 of 150

Quality 9
9 10
Loyalty Yes
CRITIQUE

They were clean, quick and efficient.

They were accommodating and as my wife would emphasize, clean.

Donn F.

VERIFIED Mightymite Termite Services CUSTOMER

17 of 150

Quality 9
9 10
Loyalty Yes
CRITIQUE

I would recommend them to others.

They solved our problem.

Alan L.

VERIFIED Mightymite Termite Services CUSTOMER

18 of 150

Quality 9
9 10
Loyalty Yes
CRITIQUE

I would recommend them.

They were on time and clean.

Kristen S.

VERIFIED Mightymite Termite Services CUSTOMER

19 of 150

Quality 9
9 10
Loyalty Yes
CRITIQUE

They went the extra mile.

Their technician, Donald, is very nice.

Shobha S.

VERIFIED Mightymite Termite Services CUSTOMER

20 of 150

Quality 9
9 10
Loyalty Yes
CRITIQUE

I would say, prompt and professional.

The person who made the primary assessment was knowledgeable and courteous.

Read All 150 Survey Responses at Ratings View