Diamond Certified Company Report

Meza’s Fence

Diamond Certified Company Report

Meza’s Fence

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 81 VERIFIED CUSTOMERS i

Aron

VERIFIED Meza’s Fence CUSTOMER

1 of 81

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very professional, do good work, fairly priced, on time and responsive.

The quality

Dave

VERIFIED Meza’s Fence CUSTOMER

2 of 81

Quality 10
10 10
Loyalty Yes
CRITIQUE

They stuck to schedule, were in and out in a day or two and it looks fantastic.

Communication, I'm not an important guy, but a busy guy. Whenever I had a question, they were right there to answer it.

Karen

VERIFIED Meza’s Fence CUSTOMER

3 of 81

Quality 9
9 10
Loyalty Yes
CRITIQUE

They were good.

The way they put it up in one day

Read All 81 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Meza’s Fence builds and installs fences, gates, arbors, retaining walls, and other wood hardscape products for residential and commercial customers in Santa Clara, San Mateo, and Santa Cruz Counties. The family-owned and operated company uses high-quality lumber and materials to ensure its creations last as long as possible, and it offers free estimates for the convenience of its clients.

President Juan Meza says Meza’s Fence’s customer-oriented business practices have played a crucial role in the company’s success. “We like to help people and give them more than what they pay for. For example, if we build one side of a fence and the other side needs a small repair, we usually don’t charge for that. Our customer service and commitment to excellence really make us stand out.”

Meza’s Fence prioritizes quality control in every aspect of its operations, which Mr. Meza says is important for ensuring consistently positive results. “Once we finish a job, we use a detailed checklist to confirm that all aspects of the work were done properly, including the cleanup and the finishing touches. We take a lot of pride in providing our customers with the best possible work.”

Read moreShow less
COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Meza’s Fence

Service AREA

Santa Clara County
San Mateo County
Santa Cruz County

Get Directions
SERVICES PERFORMED

Fences
Gates
Arbors
Retaining Walls

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Meza’s Fence

A recent residential fence installation by Meza’s Fence

Company Profile

Meza’s Fence builds and installs fences, gates, arbors, retaining walls, and other wood hardscape products for residential and commercial customers in Santa Clara, San Mateo, and Santa Cruz Counties. The family-owned and operated company uses high-quality lumber and materials to ensure its creations last as long as possible, and it offers free estimates for the convenience of its clients.

President Juan Meza says Meza’s Fence’s customer-oriented business practices have played a crucial role in the company’s success. “We like to help people and give them more than what they pay for. For example, if we build one side of a fence and the other side needs a small repair, we usually don’t charge for that. Our customer service and commitment to excellence really make us stand out.”

Meza’s Fence prioritizes quality control in every aspect of its operations, which Mr. Meza says is important for ensuring consistently positive results. “Once we finish a job, we use a detailed checklist to confirm that all aspects of the work were done properly, including the cleanup and the finishing touches. We take a lot of pride in providing our customers with the best possible work.”

Read moreRead Less
Company Philosophy

“Our clients are very important to us, so we take the time to make sure they have great experiences and are completely satisfied with their projects. We’re fast and reliable, we guarantee our work, and we’re eager to help each customer build the home of their dreams.”

Read moreRead Less
Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for fence companies that have earned the prestigious Diamond Certified award. For Meza’s Fence, the key to keeping clients happy is simple: provide consistently excellent work that stands the test of time. “We take a lot of pride in what we do, and it shows,” says President Juan Meza. “From using first-rate materials to thoroughly cleaning up at the end of each workday, everything we do makes us stand out.”

Meza’s Fence has been building and installing fences, gates, arbors, retaining walls, and other wood hardscape products for residential and commercial customers in Santa Clara, San Mateo, and Santa Cruz Counties since 2000. The family-owned and operated company uses high-quality lumber to ensure the longevity of its creations, and it also offers free estimates for its clients’ convenience.

Unlike less experienced fence contractors that take an “assembly line” approach to every job, Meza’s Fence takes the time to talk to its clients so it can provide results that meet their stylistic and practical needs. “Once we determine what a customer is looking for, we invite them to our shop where they can explore our huge inventory of wood,” says Mr. Meza. “We also have detailed photos of all the jobs we’ve done in the past, so they can see examples of finished products that they may want to replicate.”

Ultimately, Mr. Meza sees Meza’s Fence’s decades of experience as its most important attribute. “I’ve worked with some of the best fence contractors in the South Bay, and I started this business to give homeowners the security of working with a company that has a long-standing tradition of quality,” he says. “We truly love what we do, and we always look forward to working with our hands and creating something beautiful for our customers.”

Read moreRead Less
Industry Info

Simply comparing prices for fence estimates may not be a good way to choose a contractor.

The bottom line is important—most of us have budgets, so getting price quotes from contractors before agreeing to hire them for home improvement projects is smart. However, just like so many other industries, a price estimate alone can’t tell you all the information you need to hire a fence contractor who can produce the results you’re looking for.

Juan Meza, president of Meza’s Fence in San Jose, says this is particularly true when it comes to wood fencing. “Consumers should definitely know about the quality of the redwood that’s being used. There’s a lot of cheap lumber out there, so it’s important to make sure you’re getting quality products.”

Your fence contractor should be willing to give you all the details of your job, including:

  • The type of lumber (redwood, Ipe, pine, etc.)
  • The grade of wood (you can verify this with the distributor)
  • The thickness of the individual boards
  • The exact height and width of each individual fence panel or section
  • How deep the posts will be set
  • Number and size details for posts, rails, pickets, gates, and hardware
  • The brand names of any manufactured parts
  • The name of the wood distributor
  • How long the estimate is valid

Contractors should also include information about staining, weatherproofing and any other specific details you want included (additional fees should be listed for those services). You may also want to ask about the installers, including their level of experience and whether they’re company employees or subcontractors.

Once you have this information, you’ll be able to compare the cost of the new fence and the quality of the installation each contractor offers. It should become clear that cheap bids usually don’t include the same quality of materials and labor as the more expensive bids. While you’ll need to choose the bid that best reflects your budget, keep in mind that higher-quality fences will last longer than cheaper ones, so you may be better off spending a little more upfront.

Read moreRead Less
Frequently Asked Questions

Q: How quickly can you start my project?
A: We’re usually booked about a week in advance for estimates and about four weeks in advance for projects, which is pretty standard in this industry.

Q: Who does the installation and repair work?
A: Our team of in-house employees performs all the work. They’re each trained by the company owners, so you can expect the best quality.

Q: Can you help me decide which kind of fence is best for my needs?
A: Yes. You can come to our shop in San Jose or we can come to your home and show you samples and photos of your options.

Q: Do I need to be concerned about the type of wood I’m using to build my fence?
A: Not if you buy high-quality wood. Sometimes medium-grade wood can create problems, but we’ll look at your lumber before we install anything so there won’t be any surprises.

Read moreRead Less

SELECTED PHOTOS FROM Meza’s Fence

Shares

DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Julian Meza

Expert CONTRIBUTOR PROFILE
  • Julian Meza is project manager of Meza’s Fence, a Diamond Certified company. He can be reached at (408) 692-5976 or by email.

Julian Meza: Fencing Pride

By James Florence, Diamond Certified Resource Reporter

SAN JOSE — When asked how he got into the fencing industry, Julian Meza says he was simply raised in it. “My father, Julian Sr., has been in the industry since the late ’80s. My brother, Juan Carlos, and I grew up going with him to jobsites and learning the trade. As we got older, he would send us to pick up lumber or have us handle smaller projects. In 2000, he founded Meza’s Fence, and we’ve been working here since the beginning.”

Today, as project manager of Meza’s Fence, Julian says his favorite part of his job is the variety. “With fencing, every day brings something different, which keeps things interesting. Plus, the Bay Area is a very diverse place, so you never know where you’re going to be or who’s home you’ll be working at.”

A resident of San Jose, Julian spends his time outside of work on a variety of active pastimes. “I like lifting weights, hanging out with friends and cruising in my 2016 Camaro,” he details. “I also enjoy traveling—I try to take time off throughout the year just to get away and recharge my batteries.” Additionally, Julian says he enjoys educating himself. “I do a lot of random research, whether on work-related topics or just current events in the news. That way, when I’m talking with a friend or a client, I always have something to contribute to the conversation.”

In his life and professional career, Julian expresses his pride at being part of his family’s business venture. “My family has worked really hard during the last 20 years to get Meza’s Fence to where it is today,” he explains. “When we started, my dad was working out of an old 1975 pickup truck; today, we have an entire fleet of work vehicles. It’s very satisfying to see the progress we’ve made and enjoy that success together as a family. I feel motivated to work hard every day and give my all, because I know it’s not just me—it’s us.”

When asked the first thing he’d do if he were to retire tomorrow, Julian says he’d buy some beachside property. “I would probably move out of San Jose and go live somewhere by the beach. One thing’s for sure: I wouldn’t miss the traffic!”

Ask Me Anything!

Q: Are you an early bird or a night owl?

A: An early bird.

Q: What was your favorite Halloween costume as a kid?

A: Ghostface from the movie “Scream.”

Q: What’s your favorite local restaurant?

A: Mi Linda Michoacana in San Jose. They have the best menudo around.

Q: If you could travel anywhere in the world, where would you go?

A: Dubai.

Q: What’s your favorite sports team?

A: The San Francisco 49ers.

Read moreRead less
Expert articles
  • Understanding Redwood Fencing Grades

    SAN JOSE — Redwood is known for being one of the best natural wood fencing materials available. However, since it comes in varying grades of quality, it’s important to know exactly what you’re getting when you hire a fence builder. Here are some general facts about redwood grades:

    •  Grades designated as “heart” (example: Construction Heart) are sourced from the inner part of the tree, known as heartwood. Grades designated as “common” (example: Construction Common) are sourced from outer parts of the tree, known as sapwood. Most “common” grades contain a combination of heartwood and sapwood.

    •  In general, the higher a redwood’s grade, the fewer/smaller knots it will contain. Higher grades also tend to be more consistent in color.

    Let’s look at a few examples of redwood grades:

    •  Construction Common consists largely of outer cuts (sapwood) of the tree. As a result, it tends to have more/larger knots that higher grades.

    •  B-Grade looks similar in color to Construction Common (with a tint that ranges from pinkish/reddish to gold) but only contains knots smaller than a dime in size.

    •  Construction Heart is on the high end of the quality spectrum. Consisting of inner cuts of the tree (heartwood), it has fewer knots and more consistent color than lower redwood grades.

    Due to the complex variety of redwood grades, plan to discuss this with your fence contractor and make sure their proposal specifies the products to be used.

     

    Read moreRead less
Expert video tip
  • Video: Differentiating Redwood Fence Materials

    Complete Video Transcription:

    SAN JOSE — Host, Sarah Rutan: When planning to install a redwood fence, it’s important to realize that not all redwood is of the same quality. Today we’re in San Jose with Diamond Certified Expert Contributor Julian Meza of Meza’s Fence to learn more.

    Diamond Certified Expert Contributor, Julian Meza: When selecting a redwood fence, we have three qualities to choose from. The first quality is going to be the construction common to outer cuts of the redwood tree, unique traits of it. It tends to be pink-ish, red-ish, gold-ish – some knots in the board as well. The next quality on as well, it’s called B Grade Select as well. B Grade Select has the same type of color tint to it, but it tends to be towards the red, white, pink-ish, gold-ish as well. The only thing, it tends to have fewer knots. Knots are not acceptable bigger than dime-size, so it’s almost a clear board. Next quality on up as well it tends to be the top of the line which is the Con Heart inner cut of the redwood tree. A huge myth is that it tends to be a bit more termite-resistant, completely all red in color. It does have knots, but the unique of it, it comes from really nice, old-growth redwoods.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

    Read moreRead less
Meza’s Fence WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON Meza’s Fence
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 81 VERIFIED CUSTOMERS i
Meza’s Fence : Average 9.4 out of 10 based on 81 unique customer surveys of customer satisfaction.

Aron

VERIFIED Meza’s Fence CUSTOMER

1 of 81

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very professional, do good work, fairly priced, on time and responsive.

The quality

Topui

VERIFIED Meza’s Fence CUSTOMER

2 of 81

Quality 10
10 10
Loyalty Yes
CRITIQUE

The work is excellent, the craftsmanship is excellent, but trying to reach them sometimes is difficult as are all out in the field working on jobs.

The quality and workmanship, I have used them a handful of times for not only fencing but decks and staircases.

Bhat

VERIFIED Meza’s Fence CUSTOMER

3 of 81

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very good and I recommend them.

They gave a very fair bid, came promptly and finished on time.

Al

VERIFIED Meza’s Fence CUSTOMER

4 of 81

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a great job at a reasonable price.

All around good experience

Steve

VERIFIED Meza’s Fence CUSTOMER

5 of 81

Quality 10
10 10
Loyalty Yes
CRITIQUE

Great price, value, quality, they are responsive and timely.

Combination of being professional, thorough and quality

Reggie

VERIFIED Meza’s Fence CUSTOMER

6 of 81

Quality 10
10 10
Loyalty Yes
CRITIQUE

Excellent service, excellent communication, and great to work with

The quality of work

Carlos

VERIFIED Meza’s Fence CUSTOMER

7 of 81

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do very good, quality work.

Everything, the quality of the job and their customer service in general

Susan

VERIFIED Meza’s Fence CUSTOMER

8 of 81

Quality 10
10 10
Loyalty Yes
CRITIQUE

The work was fast and beautiful.

Just how quick and professional they were, we were extremely satisfied.

Lilian L.

VERIFIED Meza’s Fence CUSTOMER

9 of 81

Quality 10
10 10
Loyalty No
CRITIQUE

The guys that work there were extremely nasty. The first day they worked, I provided lunch and they used vulgar language, called me names in Spanish and when I answered them in Spanish they were shocked that I spoke Spanish. They were dropping F-bombs, so you couldn't have children around them, It was really nasty.

They built me a fantastic fence.

Maxine

VERIFIED Meza’s Fence CUSTOMER

10 of 81

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were a good company to work with.

They went the extra mile and put a latch on the gate because they saw a need.

Sean

VERIFIED Meza’s Fence CUSTOMER

11 of 81

Quality 10
10 10
Loyalty Yes
CRITIQUE

Quick, efficient and decent cost

Their efficiency

Patrica P.

VERIFIED Meza’s Fence CUSTOMER

12 of 81

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were on time, did their work quickly and very well. I had no problems.

They just did a good job.

Billie

VERIFIED Meza’s Fence CUSTOMER

13 of 81

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'm pleased and would highly recommend them.

The first time they came out was after my husband passed away and I had tons of questions. They were very patient with me and answered all of my questions. This is the third time I've had them do work, and I will always stick with Meza's.

Jesus

VERIFIED Meza’s Fence CUSTOMER

14 of 81

Quality 10
10 10
Loyalty Yes
CRITIQUE

Great job, nice, clean, fast, easy and simple

Quality of work

Mary

VERIFIED Meza’s Fence CUSTOMER

15 of 81

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did quality work. It's all about how you manage a project. I expect top quality and I got top quality.

They were very accommodating. When I didn't like a board they put in, they took it out and put another in. They were very easy to work with and I would use them again.

Catarino

VERIFIED Meza’s Fence CUSTOMER

16 of 81

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell them to hire them. They are professional, they do everything excellently and the quality of the materials was what they said it was going to be.

They answer all your questions, they were responsive, fast, responsible and the customer service was excellent. They went above and beyond to do extra on the house at no charge. I was very satisfied.

Blake

VERIFIED Meza’s Fence CUSTOMER

17 of 81

Quality 10
10 10
Loyalty Yes
CRITIQUE

Good quality competitive prices, responsive and I am very satisfied with the way they do business and deliver the finished product.

Overall, the way they do business, they are organized, efficient, good pricing and good customer service.

Karen

VERIFIED Meza’s Fence CUSTOMER

18 of 81

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were friendly, the customer service was great and faster than I expected, both in scheduling and finishing the job.

They were very easy to work with.

Duncan

VERIFIED Meza’s Fence CUSTOMER

19 of 81

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are timely in terms of setting up the estimator to come out. They are on time, do the work when they say they are going to, the workmanship is top-notch, and their prices are competitive.

The overall quality

Patty

VERIFIED Meza’s Fence CUSTOMER

20 of 81

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are well priced, do high quality work and give free quotes.

They work with the customers, they are timely and prompt.

Read All 81 Survey Responses at Ratings View