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McHale’s Environmental Insulation, Inc.

Diamond Certified Company Report

McHale’s Environmental Insulation, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 356 VERIFIED CUSTOMERS i

Cara H.

VERIFIED McHale’s Environmental Insulation, Inc. CUSTOMER

1 of 356

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a great job. They were fast and ultra clean.

They are trustworthy and gave good advice.

Amy P.

VERIFIED McHale’s Environmental Insulation, Inc. CUSTOMER

2 of 356

Quality 10
10 10
Loyalty Yes
CRITIQUE

When they removed old insulation from our attic that we didn't feel was safe, something happened where a light went out. They stuck around, figured out what the problem was, and they fixed it. They took the time to make sure everything worked well and right before leaving.

They were willing to take the time to make sure the job was done right.

Ken K.

VERIFIED McHale’s Environmental Insulation, Inc. CUSTOMER

3 of 356

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do good work.

They are really conscientious and they kept the house clean.

Read All 356 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

McHale’s Environmental Insulation, Inc. is a home energy specialist that installs cellulose, fiberglass, cotton, and radiant barrier insulation for residential and commercial clients throughout the Greater Bay Area. The company specializes in thermally and acoustically controlling building envelopes (attics, walls and floors), but it can also remove old insulation and provide free inspections of existing materials to determine if they’re still effective or need to be replaced.

Tom and Shelly McHale established McHale’s Environmental Insulation in 1978 to help Bay Area customers decrease their energy bills, reduce unwanted sound, and enjoy more comfortable and quiet living environments. President Daniel Hair took over the business in 2007 and brings more than 20 years of journeyman experience to every project.

McHale’s Environmental Insulation can help its customers qualify their homes for available utility rebates and incentives, which make the potential savings gained from the company’s services even greater, says Mr. Hair. PACE financing is also available for customers on qualified projects. 

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON McHale’s Environmental Insulation, Inc.

COMPANY CONTACT
Service AREA

Contra Costa County
Alameda County

SERVICES PERFORMED

Energy Assessments by Certified BPI Building Analyst
Insulation:
Cellulose
Fiberglass
Wool
Cotton & Radiant Barrier
Vapor Barriers

BRANDS Supported
  • Bonded Logic

  • Mountain Fiber

DIAMOND CERTIFIED RESEARCHED ARTICLES ON McHale’s Environmental Insulation, Inc.

A McHale’s Environmental Insulation technician works on a customer’s insulation project.

Company Profile

McHale’s Environmental Insulation, Inc. is a home energy specialist that installs cellulose, fiberglass, cotton, and radiant barrier insulation for residential and commercial clients throughout the Greater Bay Area. The company specializes in thermally and acoustically controlling building envelopes (attics, walls and floors), but it can also remove old insulation and provide free inspections of existing materials to determine if they’re still effective or need to be replaced.

Tom and Shelly McHale established McHale’s Environmental Insulation in 1978 to help Bay Area customers decrease their energy bills, reduce unwanted sound, and enjoy more comfortable and quiet living environments. President Daniel Hair took over the business in 2007 and brings more than 20 years of journeyman experience to every project.

McHale’s Environmental Insulation can help its customers qualify their homes for available utility rebates and incentives, which make the potential savings gained from the company’s services even greater, says Mr. Hair. PACE financing is also available for customers on qualified projects. 

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Company Philosophy

“We treat our customers with respect, and we strive to make them happy by providing quality products that will serve them for the entirety of their homes' life spans. Our goal is to provide courteous, professional service every time–people often tell us they're amazed with the level of service we offer and how quickly we respond to issues when they arise. The most effective advertising is a satisfied customer base, so we do all we can to make their experiences with us as positive as possible.”

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Comparative Summary

Generally, people are interested in saving money and helping the environment at the same time. One way to do this is by adding eco-friendly insulation to your home. McHale’s Environmental Insulation Co., Inc. takes great pride in the expertise it brings to homeowners who want to improve their home’s energy efficiency.

“We provide free, in-house energy saving inspections and estimates,” says Daniel Hair, the company’s president. “We come to your home and look at all the different areas that can be targeted for improved energy efficiency. We look at the attic. We determine whether or not there’s insulation in the walls or under the floor. We take a look at the supply duct work and the weather stripping.” After a thorough inspection, an expert from the company can recommend the best type of insulation to use.

McHale’s Environmental Insulation Co., Inc. specializes in insulation work for existing homes. The company can inject the insulation (usually environmentally-friendly cellulose) through a small hole that completely fills cavities in the walls without having to open them. This is often done in conjunction with a remodeling project. When the removal of old insulation is deemed necessary during a project, the McHale’s crew will safely remove it and dispose of it without leaving a mess.

For McHale’s Environmental Insulation Company, providing quality service that earns customer satisfaction is a high priority. “We follow through with our customers from start to finish, and we guarantee they’re 100 percent satisfied,” says Mr. Hair. “We always like to touch base with the owner at the end of a job as well as the beginning–we do a walk-through to make sure everything went smoothly and they’re happy with the results.”

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Industry Info

When you’re thinking about having new insulation installed, it's smart to do your homework. “There are a lot of different insulation materials on the market today,” says Daniel Hair, president of McHale’s Environmental Insulation Co., Inc. “Since there are many choices, you should research each one and be careful about the type of material you use.”

Some of the insulation materials available are:

• Fiberglass, a common and familiar insulation that comes in a blown-in or batting-type form.
• Ultra-touch cotton insulation, which is made from denim or blue jean products—an environmentally-friendly product.
• Rigid Board, for areas that have limited cavity depth to achieve a high r-value.
• Cellulose, a wood-based fiber that’s made mainly from recycled newsprint and cardboard that is treated with a fire retardant—another environmentally-friendly product that requires less energy to make. It’s also useful in blocking sound.
• Spray foams, which are mostly petroleum-based. Spray foams expand, so they don’t always work well in a retrofit or remodel application where the walls are intact.
• Reflective Insulation and Radiant Barrier to block radiant heat, used in conjunction with insulation.

When deciding who will do the work, it’s important to take into consideration the experience and reputation of a company. Choose a contractor who’s known for dependability, service and excellent customer relations. “Be conscious of the quality of work,” says Mr. Hair. “Make sure the contractor intends to follow all codes and guidelines for bringing the house up to current building standards.”

Always make sure anyone doing work in your home is licensed and insured. Ask for references and consider calling previous customers to ask if they were happy with the service and results of the job.

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Frequently Asked Questions

Q: Will installing insulation be a messy job?

A: For both exterior and interior jobs, we minimize mess as much as possible by putting down runners and covering or masking things. After the completion of a job, we thoroughly vacuum the area. We try to leave the home even cleaner than we found it.

Q: Do you use subcontractors?

A: No. We only use McHale’s Environmental Insulation Co., Inc. employees.

Q: How competitive are you?

A: We’re very competitive and will try to match or beat a legitimate estimate for a similar product and service.

Q: Will insulating my attic make a difference on my PG&E bill?

A: Definitely. By insulating your attic, you can save as much as 20 to 40 percent on your energy bills. It’s one of the smartest things a homeowner can do.

Q: If I qualify for energy rebates through PG&E, will you help with the appropriate paperwork?

A: Yes. We’ll complete our part of the paperwork and then forward it to you, so all you have to do is sign it, put your account number on it, and drop it in the mail.

Q: Do you offer any incentives or discounts?

A: We offer a senior citizens’ discount. We also offer multiple job discounts—for example, an attic wall job and a floor job done at the same time for a lower rate.

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SELECTED PHOTOS FROM McHale’s Environmental Insulation, Inc.

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Diamond Certified RATINGS ON McHale’s Environmental Insulation, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 356 VERIFIED CUSTOMERS i
McHale’s Environmental Insulation, Inc. : Average 9.2 out of 10 based on 356 unique customer surveys of customer satisfaction.

Cara H.

VERIFIED McHale’s Environmental Insulation, Inc. CUSTOMER

1 of 356

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a great job. They were fast and ultra clean.

They are trustworthy and gave good advice.

Amy P.

VERIFIED McHale’s Environmental Insulation, Inc. CUSTOMER

2 of 356

Quality 10
10 10
Loyalty Yes
CRITIQUE

When they removed old insulation from our attic that we didn't feel was safe, something happened where a light went out. They stuck around, figured out what the problem was, and they fixed it. They took the time to make sure everything worked well and right before leaving.

They were willing to take the time to make sure the job was done right.

Ken K.

VERIFIED McHale’s Environmental Insulation, Inc. CUSTOMER

3 of 356

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do good work.

They are really conscientious and they kept the house clean.

Danielle S.

VERIFIED McHale’s Environmental Insulation, Inc. CUSTOMER

4 of 356

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very convenient, reliable, and cost effective

Nothing

Erin W.

VERIFIED McHale’s Environmental Insulation, Inc. CUSTOMER

5 of 356

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them.

Nothing specific

Steve S.

VERIFIED McHale’s Environmental Insulation, Inc. CUSTOMER

6 of 356

Quality 10
10 10
Loyalty Yes
CRITIQUE

They showed up and did what they said they were going to do. They are also fast.

Nothing

John W.

VERIFIED McHale’s Environmental Insulation, Inc. CUSTOMER

7 of 356

Quality 10
10 10
Loyalty Yes
CRITIQUE

McHale's was upfront and the most upfront about their service more than any other company that I researched before we chose them.

Clean and neat

Sean M.

VERIFIED McHale’s Environmental Insulation, Inc. CUSTOMER

8 of 356

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are reliable.

Nothing

Katie H.

VERIFIED McHale’s Environmental Insulation, Inc. CUSTOMER

9 of 356

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are problem solvers.

They are on time, efficient, and have excellent customer service.

Matt W.

VERIFIED McHale’s Environmental Insulation, Inc. CUSTOMER

10 of 356

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are good at what they do, reliable and honest.

I would say, their customer service.

Chris L.

VERIFIED McHale’s Environmental Insulation, Inc. CUSTOMER

11 of 356

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very professional.

They are reasonably priced.

Pam A.

VERIFIED McHale’s Environmental Insulation, Inc. CUSTOMER

12 of 356

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were prompt, courteous, and professional.

Their promptness

Don K.

VERIFIED McHale’s Environmental Insulation, Inc. CUSTOMER

13 of 356

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend them.

They were on time and actually referred to me by our heating and cooling company. We get so many ads from insulation companies, that when they recommended McHale's to us, we chose them to do our insulation.

Leana R.

VERIFIED McHale’s Environmental Insulation, Inc. CUSTOMER

14 of 356

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were quite easy to work with.

They were upfront and good at scheduling us in for appointments. I had issues later about a few things and they were addressed immediately.

Steve G.

VERIFIED McHale’s Environmental Insulation, Inc. CUSTOMER

15 of 356

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very professional, on time and do good work. I am in the construction world and in my opinion they always do a great job.

Nothing

Steven R.

VERIFIED McHale’s Environmental Insulation, Inc. CUSTOMER

16 of 356

Quality 10
10 10
Loyalty Yes
CRITIQUE

Everything

Nothing

Morrie W.

VERIFIED McHale’s Environmental Insulation, Inc. CUSTOMER

17 of 356

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were fair, the quality was good, and the price was fair.

The crew that came out to do the work was fantastic.

Josh K.

VERIFIED McHale’s Environmental Insulation, Inc. CUSTOMER

18 of 356

Quality 10
10 10
Loyalty Yes
CRITIQUE

The estimator that came out actually got up into my roof to explain what type of insulation I have in my house and educated me on what is the best option for me and the type of insulation I would need. He represented me and did not try to upsell services I did not need.

They follow through and do exactly what they say they are going to do.

Louis M.

VERIFIED McHale’s Environmental Insulation, Inc. CUSTOMER

19 of 356

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do great insulation.

Nothing

Michael Z.

VERIFIED McHale’s Environmental Insulation, Inc. CUSTOMER

20 of 356

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them.

They showed up on time and did what they said they were going to do.

Read All 356 Survey Responses at Ratings View