Diamond Certified Company Report

J & D Painting

Diamond Certified Company Report

J & D Painting

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 550 VERIFIED CUSTOMERS i

Greg B.

VERIFIED J & D Painting CUSTOMER

1 of 550

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are a great outfit to work with.

A real good crew

Randy L.

VERIFIED J & D Painting CUSTOMER

2 of 550

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is trustworthy, a good worker.

Great job

Karen B.

VERIFIED J & D Painting CUSTOMER

3 of 550

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were friendly, experienced, and willing to work with our schedule.

I would say that it is their friendly customer service.

Read All 550 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

J & D Painting provides various interior and exterior painting services for residential and commercial clients throughout the East Bay. The company works on projects ranging from single rooms to multi-unit apartment complexes, and its large staff of painters allows it to send bigger crews to finish jobs quickly and on schedule.

Owner Harold Jagoda has been working in the painting industry for more than 40 years, and he says his wealth of experience has made him distinctly aware of details most painters overlook. “The most important part of any paint job is preparing the underlying surface beforehand. If it’s not done right, even the best quality paint won’t prevent future problems.”

J & D Painting is EPA Certified to conduct lead-based paint renovations, repairs and painting. It’s also a member of the Painting and Decorating Contractors of America.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON J & D Painting

COMPANY CONTACT
Service AREA

Parts of Alameda County
Contra Costa County

SERVICES PERFORMED

Interior & Exterior Painting
Residential & Commercial

DIAMOND CERTIFIED RESEARCHED ARTICLES ON J & D Painting

A J & D Painting technician paints the exterior of a customer’s home.

Company Profile

J & D Painting provides various interior and exterior painting services for residential and commercial clients throughout the East Bay. The company works on projects ranging from single rooms to multi-unit apartment complexes, and its large staff of painters allows it to send bigger crews to finish jobs quickly and on schedule.

Owner Harold Jagoda has been working in the painting industry for more than 40 years, and he says his wealth of experience has made him distinctly aware of details most painters overlook. “The most important part of any paint job is preparing the underlying surface beforehand. If it’s not done right, even the best quality paint won’t prevent future problems.”

J & D Painting is EPA Certified to conduct lead-based paint renovations, repairs and painting. It’s also a member of the Painting and Decorating Contractors of America.

Read moreRead Less
Company Philosophy

“We believe in doing a job right the first time. Our friendly, professional staff and crew members do excellent work, and that’s one of the reasons we continue to earn repeat business and customer referrals. We focus on satisfying our customers—if they’re ever unhappy with our services for any reason, we’ll promptly resolve the issues.”

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Comparative Summary

The most important part of any paint job is preparing the underlying surface beforehand. If it’s not done right, even the best quality paint and most skilled technique won’t prevent problems down the road.

If you hire a paint contractor, you’ll probably assume that all surfaces will be properly prepped beforehand. But Harold Jagoda, owner of J&D Painting, knows otherwise. With nearly 40 years of experience, Jagoda can quickly spot the telltale signs of inadequate prep. The Bay Area, for example, is rife with stucco houses whose exterior is lined with cracks that Jagoda calls “road maps”–a consequence of the caulking process used by many less-experienced painters to fill underlying cracks. Road maps are notoriously difficult to eradicate, often reappearing year after year despite many new coats of paint.

The polymer sealant used by J&D, by contrast, is far more permanent. Homeowners may not notice the difference right away, says Jagoda. But one day they will.

Whether it’s a single room within a home or the exterior of a business complex, J&D is often able to start and complete work far more quickly than its competitors. In a profession not known for its longevity, some J&D painters have worked at the company for over 25 years. As a result they have developed a highly efficient system of working together efficiently and productively that saves customers time and money–and results in beautiful, professional work every time. Because J&D has a relatively large staff, Jagoda can send bigger crews to finish quickly and on-schedule. In contrast, many contractors send a two-person team that spends weeks on a single job.

The J&D staff is friendly and reliable, earning them many repeat customers and referrals. They guarantee quality and commit to resolving issues fast. Whatever size the job, they leave every work site neat and meticulously clean.

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Industry Info

References, references, references

When evaluating painting contractors, there is no substitute for references, says Harold Jagoda, owner of J&D Painting. Ideally, learn about finished jobs in your area that you can personally visit and inspect. If the contractor provides a phone number, call ahead and ask to meet the customer in person. And don’t just survey the work. Find out whether the job was started and finished on time, whether the company was comfortable to do business with and whether workers left the site clean and free of paint drippings.

Equally important, ask whether problems arose and how the company responded to them. Was it courteously and without complaints, or begrudgingly and only after an argument?

If you know builders or building contractors, ask them to suggest a painter. Since they’re likely to have worked with many painters in the course of business—and because their own credibility is at stake—their recommendations carry a lot of weight.

Jagoda advises wariness of any paint contractors who “guarantee” their work for years. Many larger companies merely end up offering dissatisfied customers a few replacement gallons of paint. As often as not, warns Jagoda, getting a company to honor a so-called “warranty” becomes a matter of negotiation.

“If there’s a problem in the first year, they take care of it, since they have to under California law anyway. In the second year, there’s a discussion. After that, it gets harder and harder. Even under the ‘warranty,’” says Jagoda, “many customers end up paying as much to have their house repainted” as they would have otherwise.

He suggests using operators who are licensed and insured. Another valuable credential: membership in PDCA, the Painting and Decorating Contractors of America.

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Frequently Asked Questions

Q: long does it take to paint my house?

A: For the majority of houses, it will take two to three days.

Q: How do you work so fast?

A: We generally have a bigger crew. Where other contractors might bring in two people, we come with six.

Q: How long can I expect a paint job to last?

A: On stucco, it should last and look good for ten years—to a professional painter’s eye. A homeowner might still be happy after 15 years. Expect a wood surface with a southern exposure to look good for seven years. An indoor paint job should look good for 15 years, unless you have mold problems—common in closets and other places with no air movement.

Q: Why do mold and mildew keep coming back?

A: Though paint has a mildicide in it, it dissipates after five to seven years. At that point, cleaning off mold with a pressure wash is just throwing good money after bad. Once the mildicide in the paint is gone, the mold will invariably return. Your only option is to repaint.

Q: How valuable is a guarantee from a painting company?

A: Be careful. Some large companies “guarantee” their work for years, but what they end up offering to dissatisfied customers is merely a gallon of paint. In the first year, most companies will fully honor their guarantees. After that, it often becomes a discussion with lots of haggling. Choose the company you believe will give you the best paint job for your money, not merely the best guarantee.

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SELECTED PHOTOS FROM J & D Painting

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COMPANY WEBSITE
www.jdpainting.net
Diamond Certified RATINGS ON J & D Painting
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 550 VERIFIED CUSTOMERS i

Greg B.

VERIFIED J & D Painting CUSTOMER

1 of 550

Quality 10
10
Loyalty Yes
CRITIQUE

They are a great outfit to work with.

A real good crew

Randy L.

VERIFIED J & D Painting CUSTOMER

2 of 550

Quality 10
10
Loyalty Yes
CRITIQUE

He is trustworthy, a good worker.

Great job

Karen B.

VERIFIED J & D Painting CUSTOMER

3 of 550

Quality 10
10
Loyalty Yes
CRITIQUE

They were friendly, experienced, and willing to work with our schedule.

I would say that it is their friendly customer service.

Linda S.

VERIFIED J & D Painting CUSTOMER

4 of 550

Quality 10
10
Loyalty Yes
CRITIQUE

I thought they did a good job.

They came out here quickly to give me an estimate and they set the date pretty quickly. They showed up, did the job, and they cleaned up.

Valerie F.

VERIFIED J & D Painting CUSTOMER

5 of 550

Quality 10
10
Loyalty Yes
CRITIQUE

I liked them and I have already told my friends.

I called early December and I thought that I would have to wait a long time, but he came over right away. He remembered me, set up a time, and did it.

Carey D.

VERIFIED J & D Painting CUSTOMER

6 of 550

Quality 10
10
Loyalty Yes
CRITIQUE

Very trustworthy, and they explained everything that they were going to do.

The paint lasts.

Shirley L.

VERIFIED J & D Painting CUSTOMER

7 of 550

Quality 10
10
Loyalty Yes
CRITIQUE

He is a very good painter. They are honest and their staff is fantastic. They seem to know what they are doing. I have used them previously to paint my home and I just had them redo it. My brother-in-law needed his home painted so I recommended him. He did a great job.

If you have a question about why they might be painting a certain way, he would give you an answer. Although, I didn't really have many questions.

Chuck R.

VERIFIED J & D Painting CUSTOMER

8 of 550

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them.

They do what they say they are going to do and they clean up. They show up and they do the job. They do a great job and there is no mess.

Ben M.

VERIFIED J & D Painting CUSTOMER

9 of 550

Quality 10
10
Loyalty Yes
CRITIQUE

I don't think they could find a better painter. I just had them paint my daughter's house not long ago.

I had my whole house and garage painted. They painted them by hand and they did a good job.

Sheri S.

VERIFIED J & D Painting CUSTOMER

10 of 550

Quality 10
10
Loyalty Yes
CRITIQUE

They are very thorough and very neat. They took care of any issues that we had.

They come out very quickly to do a quote. They are very neat, tidy, and fast.

Diana A.

VERIFIED J & D Painting CUSTOMER

11 of 550

Quality 10
10
Loyalty Yes
CRITIQUE

Very reliable, and they schedule it according to plan.

They were good at answering my questions, and it was done on the day they said it would be done.

Brian B.

VERIFIED J & D Painting CUSTOMER

12 of 550

Quality 10
10
Loyalty Yes
CRITIQUE

Dependable, they get the job done and do a fine job every time.

Dependable., I am a contractor and use them a lot. I can always depend on them.

Joanne B.

VERIFIED J & D Painting CUSTOMER

13 of 550

Quality 10
10
Loyalty Yes
CRITIQUE

They were profession, helpful, on time, clean, and finished on time or early.

Their overall helpfulness, and they were cheerful.

Ken B.

VERIFIED J & D Painting CUSTOMER

14 of 550

Quality 10
10
Loyalty Yes
CRITIQUE

I just felt really secure. They came out, they were here on time, and they were neat and polite. I had some issues, as far as them sealing the pergola. They said they could do it and take care of it, and they did.

Harold was totally thorough when he gave me the estimate and when they were done. They had me inspect the job and there was nothing to be redone, so it was perfect.

Bob B.

VERIFIED J & D Painting CUSTOMER

15 of 550

Quality 10
10
Loyalty Yes
CRITIQUE

They are very polite and very kind. They tape everything off, and they cover everything. They are very protective and respectful of things that could get dirty.

They brought lots of people, and they finished in a short amount of time.

Kris C.

VERIFIED J & D Painting CUSTOMER

16 of 550

Quality 10
10
Loyalty Yes
CRITIQUE

Responsive and helpful in decision making and color selection, he was able to paint one wall with a color before I committed to it. There was something that I noticed after the walk-through, so I emailed them back. They said it wasn't a problem, came back, and took care of it. They were really nice.

Responsive and helpful in decision making and color selection, he was able to paint one wall with a color before I committed to it. There was something that I noticed after the walk-through, so I emailed them back. They said it wasn't a problem, came back, and took care of it. They were really nice.

Tom D.

VERIFIED J & D Painting CUSTOMER

17 of 550

Quality 10
10
Loyalty Yes
CRITIQUE

I would tell them that they are very quick, very thorough, and they clean up every day after they are done.

They were very professional, they did what they said they would do, and they did it in a timely manner.

Bill G.

VERIFIED J & D Painting CUSTOMER

18 of 550

Quality 10
10
Loyalty Yes
CRITIQUE

Great job, and they do it cleanly and efficiently.

The crew

Bill H.

VERIFIED J & D Painting CUSTOMER

19 of 550

Quality 10
10
Loyalty Yes
CRITIQUE

If you need a paint job done, call J & D Painting.

They did a good job.

Will J.

VERIFIED J & D Painting CUSTOMER

20 of 550

Quality 10
10
Loyalty Yes
CRITIQUE

They do excellent work both outside and inside of the house. They have great ideas for preparing all of the services, so there will be no peeling. They use Kelly Moore paint.

Just the down-home, friendly nature of Harold, and they do excellent quality work.

Read All 550 Survey Responses at Ratings View

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