Diamond Certified Company Report

J & D Painting

Diamond Certified Company Report

J & D Painting

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 479 VERIFIED CUSTOMERS i

Greg B.

VERIFIED J & D Painting CUSTOMER

1 of 479

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are a great outfit to work with.

A real good crew

Randy L.

VERIFIED J & D Painting CUSTOMER

2 of 479

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is trustworthy, a good worker.

Great job

Karen B.

VERIFIED J & D Painting CUSTOMER

3 of 479

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were friendly, experienced, and willing to work with our schedule.

I would say that it is their friendly customer service.

Read All 479 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

J & D Painting provides various interior and exterior painting services for residential and commercial clients throughout the East Bay. The company works on projects ranging from single rooms to multi-unit apartment complexes, and its large staff of painters allows it to send bigger crews to finish jobs quickly and on schedule.

Owner Harold Jagoda has been working in the painting industry for more than 35 years, and he says his wealth of experience has made him distinctly aware of details most painters overlook. “The most important part of any paint job is preparing the underlying surface beforehand. If it’s not done right, even the best quality paint won’t prevent future problems.”

J & D Painting is EPA Certified to conduct lead-based paint renovations, repairs and painting. It’s also a member of the Painting and Decorating Contractors of America.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON J & D Painting

COMPANY CONTACT
Service AREA

Parts of Alameda County
Contra Costa County

SERVICES PERFORMED

Interior & Exterior Painting
Residential & Commercial

DIAMOND CERTIFIED RESEARCHED ARTICLES ON J & D Painting

Company Profile

J & D Painting provides various interior and exterior painting services for residential and commercial clients throughout the East Bay. The company works on projects ranging from single rooms to multi-unit apartment complexes, and its large staff of painters allows it to send bigger crews to finish jobs quickly and on schedule.

Owner Harold Jagoda has been working in the painting industry for more than 35 years, and he says his wealth of experience has made him distinctly aware of details most painters overlook. “The most important part of any paint job is preparing the underlying surface beforehand. If it’s not done right, even the best quality paint won’t prevent future problems.”

J & D Painting is EPA Certified to conduct lead-based paint renovations, repairs and painting. It’s also a member of the Painting and Decorating Contractors of America.

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Company Philosophy

"We believe in doing a job right the first time. Our friendly, professional staff and crew members do excellent work, and that's one of the reasons we continue to earn repeat business and customer referrals. We focus on satisfying our customers–if they're ever unhappy with our services for any reason, we'll promptly resolve the issues."

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Comparative Summary

The most important part of any paint job is preparing the underlying surface beforehand. If it’s not done right, even the best quality paint and most skilled technique won’t prevent problems down the road.

If you hire a paint contractor, you’ll probably assume that all surfaces will be properly prepped beforehand. But Harold Jagoda, owner of J&D Painting, knows otherwise. With nearly 40 years of experience, Jagoda can quickly spot the telltale signs of inadequate prep. The Bay Area, for example, is rife with stucco houses whose exterior is lined with cracks that Jagoda calls “road maps”–a consequence of the caulking process used by many less-experienced painters to fill underlying cracks. Road maps are notoriously difficult to eradicate, often reappearing year after year despite many new coats of paint.

The polymer sealant used by J&D, by contrast, is far more permanent. Homeowners may not notice the difference right away, says Jagoda. But one day they will.

Whether it’s a single room within a home or the exterior of a business complex, J&D is often able to start and complete work far more quickly than its competitors. In a profession not known for its longevity, some J&D painters have worked at the company for over 25 years. As a result they have developed a highly efficient system of working together efficiently and productively that saves customers time and money–and results in beautiful, professional work every time. Because J&D has a relatively large staff, Jagoda can send bigger crews to finish quickly and on-schedule. In contrast, many contractors send a two-person team that spends weeks on a single job.

The J&D staff is friendly and reliable, earning them many repeat customers and referrals. They guarantee quality and commit to resolving issues fast. Whatever size the job, they leave every work site neat and meticulously clean.

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Industry Info

References, references, references

When evaluating painting contractors, there is no substitute for references, says Harold Jagoda, owner of J&D Painting. Ideally, learn about finished jobs in your area that you can personally visit and inspect. If the contractor provides a phone number, call ahead and ask to meet the customer in person. And don’t just survey the work. Find out whether the job was started and finished on time, whether the company was comfortable to do business with and whether workers left the site clean and free of paint drippings.

Equally important, ask whether problems arose and how the company responded to them. Was it courteously and without complaints, or begrudgingly and only after an argument?

If you know builders or building contractors, ask them to suggest a painter. Since they’re likely to have worked with many painters in the course of business—and because their own credibility is at stake—their recommendations carry a lot of weight.

Jagoda advises wariness of any paint contractors who “guarantee” their work for years. Many larger companies merely end up offering dissatisfied customers a few replacement gallons of paint. As often as not, warns Jagoda, getting a company to honor a so-called “warranty” becomes a matter of negotiation.

“If there’s a problem in the first year, they take care of it, since they have to under California law anyway. In the second year, there’s a discussion. After that, it gets harder and harder. Even under the ‘warranty,’” says Jagoda, “many customers end up paying as much to have their house repainted” as they would have otherwise.

He suggests using operators who are licensed and insured. Another valuable credential: membership in PDCA, the Painting and Decorating Contractors of America.

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Frequently Asked Questions

Q: long does it take to paint my house?

A: For the majority of houses, it will take two to three days.

Q: How do you work so fast?

A: We generally have a bigger crew. Where other contractors might bring in two people, we come with six.

Q: How long can I expect a paint job to last?

A: On stucco, it should last and look good for ten years—to a professional painter’s eye. A homeowner might still be happy after 15 years. Expect a wood surface with a southern exposure to look good for seven years. An indoor paint job should look good for 15 years, unless you have mold problems—common in closets and other places with no air movement.

Q: Why do mold and mildew keep coming back?

A: Though paint has a mildicide in it, it dissipates after five to seven years. At that point, cleaning off mold with a pressure wash is just throwing good money after bad. Once the mildicide in the paint is gone, the mold will invariably return. Your only option is to repaint.

Q: How valuable is a guarantee from a painting company?

A: Be careful. Some large companies “guarantee” their work for years, but what they end up offering to dissatisfied customers is merely a gallon of paint. In the first year, most companies will fully honor their guarantees. After that, it often becomes a discussion with lots of haggling. Choose the company you believe will give you the best paint job for your money, not merely the best guarantee.

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COMPANY WEBSITE
www.jdpainting.net
Diamond Certified RATINGS ON J & D Painting
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 479 VERIFIED CUSTOMERS i
J & D Painting : Average 8.9 out of 10 based on 479 unique customer surveys of customer satisfaction.

Greg B.

VERIFIED J & D Painting CUSTOMER

1 of 479

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are a great outfit to work with.

A real good crew

Randy L.

VERIFIED J & D Painting CUSTOMER

2 of 479

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is trustworthy, a good worker.

Great job

Karen B.

VERIFIED J & D Painting CUSTOMER

3 of 479

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were friendly, experienced, and willing to work with our schedule.

I would say that it is their friendly customer service.

Monica P.

VERIFIED J & D Painting CUSTOMER

4 of 479

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say that they are very responsive, their pricing is fair, and they provide a high quality service.

It's hard to find a contractor these days that does what they say they are going to do. This company exceeded my expectations.

Herb V.

VERIFIED J & D Painting CUSTOMER

5 of 479

Quality 10
10 10
Loyalty Yes
CRITIQUE

I trust them, because they are reliable and trustworthy.

I would say that they do quality work.

Ron H.

VERIFIED J & D Painting CUSTOMER

6 of 479

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a tremendous job. They painted several different things on our porperty and even painted the piping that goes to our PG&E box. They went the extra mile.

I woud say that they are very professional and efficient.

Scott G.

VERIFIED J & D Painting CUSTOMER

7 of 479

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell them to use them.

They are always on time.

Anna M.

VERIFIED J & D Painting CUSTOMER

8 of 479

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have recommended them to several friends.

They were easy to do business with.

Charles W.

VERIFIED J & D Painting CUSTOMER

9 of 479

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a really good job. They were always prompt, and for the scale of the job that they did at our second home, it was done very well.

They were really good about making payments and deposit reimbursement.

Francine C.

VERIFIED J & D Painting CUSTOMER

10 of 479

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very nice, and they did a great job. They did the inside and the outside of our home.

Nothing that I can think of.

Ruth D.

VERIFIED J & D Painting CUSTOMER

11 of 479

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have never had as neat of painters.

They walked me through the entire process and answered all of my questions.

Nick A.

VERIFIED J & D Painting CUSTOMER

12 of 479

Quality 10
10 10
Loyalty Yes
CRITIQUE

The painting job I hired them for turned out great.

They are very easy to work with.

Michael H.

VERIFIED J & D Painting CUSTOMER

13 of 479

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are reliable. They stand behind their work.

They did what they said that they were going to do. I trust them and have used them three times now.

Al L.

VERIFIED J & D Painting CUSTOMER

14 of 479

Quality 10
10 10
Loyalty Yes
CRITIQUE

The best, that's all I can say.

They go overboard. They extend themselves. It is hard to put it into words. Let's just say that they took my TV antennae down to paint the house properly. If you don't call that going above and beyond, I don't know what to say.

Natalie M.

VERIFIED J & D Painting CUSTOMER

15 of 479

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were quick, and they did what they said they were going to do. They cleaned up their mess completely with no trace of a contractor being here.

I would say that they were very thorough.

James M.

VERIFIED J & D Painting CUSTOMER

16 of 479

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a very good job. I am very happy.

Good job

Penny S.

VERIFIED J & D Painting CUSTOMER

17 of 479

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very flexible with add-ons and bigger projects.

I had a very large and unpredictable job, as I am a general contractor, and they have subcontracted for me. I would say that their flexibility is the one thing that stands out to me.

Jerry R.

VERIFIED J & D Painting CUSTOMER

18 of 479

Quality 10
10 10
Loyalty Yes
CRITIQUE

I was very satisfied with the work.

They were clean. They were not sloppy. In my experience, a lot of contractors leave overspray on your patio, etc. This company made sure that everything was covered and cleaned up very well after the job was done.

David G.

VERIFIED J & D Painting CUSTOMER

19 of 479

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell someone that they provide high quality work.

They had a foreman that we really appreciated. He was very accommodating and professional. I can't remember his name.

Alvin S.

VERIFIED J & D Painting CUSTOMER

20 of 479

Quality 10
10 10
Loyalty Yes
CRITIQUE

You will definitely get your money's worth.

They use good products, they set up a date, they show up on that date, and they finish when they say they will.

Read All 479 Survey Responses at Ratings View