Diamond Certified Company Report

Harkey Construction, Inc.

Diamond Certified Company Report

Harkey Construction, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 162 VERIFIED CUSTOMERS i

Kenneth S.

VERIFIED Harkey Construction, Inc. CUSTOMER

1 of 162

Quality 10
10 10
Loyalty Yes
CRITIQUE

They made building a house fun. We're as pleased as we could be with the work that they did.

I really liked the quality of work. Everything they did works.

Kevin M.

VERIFIED Harkey Construction, Inc. CUSTOMER

2 of 162

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would hire them again. They did a really good job and got the work done when they said they would.

They were friendly and got the job done on time.

Susan S.

VERIFIED Harkey Construction, Inc. CUSTOMER

3 of 162

Quality 10
10 10
Loyalty Yes
CRITIQUE

I felt that they were people of integrity. They did what they said they were going to do, they were careful with their assessment, and their execution was flawless.

They got the job done the way I wanted it. They did what I needed to have done.

Read All 162 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

Jeff and Lori Harkey are owners of Harkey Construction, Inc.

Harkey Construction, Inc. is a general building and remodeling contractor that’s been serving North Bay clients for 26 years. The company recently won the Best Builder, Gold Medal award in NorthBay biz magazine’s annual readers’ poll for the third year in a row. Its portfolio of projects for residential and commercial work includes ground up construction (all rough and finish carpentry is self-performed), whole house remodeling, additions, kitchens, bathrooms, historic renovations, tenant improvements, winery upgrades, and more. Owners Jeff and Lori Harkey say their customers consistently confirm Harkey Construction’s status as a high-quality, trustworthy builder.

Harkey Construction provides clear, detailed, computer-generated estimates and schedules, which have proven to ensure project budgets and goals are met. The project manager works closely with each client throughout their entire project, from estimating and planning to the final move-in.

Mr. and Mrs. Harkey take great pride in Harkey Construction’s reputation within its community. “We treasure our lifelong roots in the North Bay,” says Mrs. Harkey. “We know the community and the community knows us. Our reputation is only as good as our last job. We continually strive for excellence in everything we do.” 

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Harkey Construction, Inc.

COMPANY CONTACT
Service AREA

North Bay

SERVICES PERFORMED

General Building Contractor
Residential & Commercial
Whole House Remodeling
Building Alterations
Historical Renovations
Kitchen & Bathroom Remodeling
New Home Construction/Site Work
Second Units & Outbuildings
Tenant Improvements
Winery Remodeling & Upgrades
Rough & Finish Carpentry

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Harkey Construction, Inc.

Harkey Construction built this Sebastopol estate.

Company Profile

Harkey Construction, Inc. is a general building and remodeling contractor that’s been serving North Bay clients for 26 years. The company recently won the Best Builder, Gold Medal award in NorthBay biz magazine’s annual readers’ poll for the third year in a row. Its portfolio of projects for residential and commercial work includes ground up construction (all rough and finish carpentry is self-performed), whole house remodeling, additions, kitchens, bathrooms, historic renovations, tenant improvements, winery upgrades, and more. Owners Jeff and Lori Harkey say their customers consistently confirm Harkey Construction’s status as a high-quality, trustworthy builder.

Harkey Construction provides clear, detailed, computer-generated estimates and schedules, which have proven to ensure project budgets and goals are met. The project manager works closely with each client throughout their entire project, from estimating and planning to the final move-in.

Mr. and Mrs. Harkey take great pride in Harkey Construction’s reputation within its community. “We treasure our lifelong roots in the North Bay,” says Mrs. Harkey. “We know the community and the community knows us. Our reputation is only as good as our last job. We continually strive for excellence in everything we do.” 

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Company Philosophy

"We've developed a solid reputation for quality workmanship and trustworthiness, and our pledge to quality and integrity is shared by everyone in our organization. We understand that quality and integrity ensures long-term client relationships and our business success. We have built and will continue to build our reputation on these principles."

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Comparative Summary

The best possible working relationship between a builder and a homeowner, says Jeff Harkey of Harkey Construction, is when both parties are accountable to each other.

This concept led Mr. Harkey to create a highly-detailed computer model for job scheduling that covers every important date and milestone for a project. Using computer-based bar graphs, the timelines clearly lay out obligations and expectations for both parties–when certain projects will begin and end, when items need to be ordered, which party bears which responsibilities, etc.

Having a full schedule delineated so meticulously in advance “impresses the owner every time,” says Mr. Harkey. It obligates the builder and homeowner to each other, keeping the job on track and preventing any surprises. It makes estimates far more detailed and understandable. And, perhaps most important, it helps build the mutual communication and trust that are the foundation of every successful business partnership, he says.

Run by Mr. Harkey and his wife, Lori, Harkey Construction has served commercial and residential markets throughout Northern California since 1991. The company has built a reputation for quality workmanship by focusing on integrity, details and accuracy, customer satisfaction and personal relationships.

The Harkeys pride themselves on being good listeners who don’t see every project as “cut and dry.” They make and hear suggestions, adapting to the individual requirements of each job and homeowner. Their superior construction management skills are evident from the first step of planning to site clean-up, says Mr. Harkey, helping ensure every project is a success they and the homeowner can be proud of.

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SELECTED PHOTOS FROM Harkey Construction, Inc.

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Diamond Certified RATINGS ON Harkey Construction, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 162 VERIFIED CUSTOMERS i
Harkey Construction, Inc. : Average 9.3 out of 10 based on 162 unique customer surveys of customer satisfaction.

Kenneth S.

VERIFIED Harkey Construction, Inc. CUSTOMER

1 of 162

Quality 10
10 10
Loyalty Yes
CRITIQUE

They made building a house fun. We're as pleased as we could be with the work that they did.

I really liked the quality of work. Everything they did works.

Kevin M.

VERIFIED Harkey Construction, Inc. CUSTOMER

2 of 162

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would hire them again. They did a really good job and got the work done when they said they would.

They were friendly and got the job done on time.

Susan S.

VERIFIED Harkey Construction, Inc. CUSTOMER

3 of 162

Quality 10
10 10
Loyalty Yes
CRITIQUE

I felt that they were people of integrity. They did what they said they were going to do, they were careful with their assessment, and their execution was flawless.

They got the job done the way I wanted it. They did what I needed to have done.

Charles S.

VERIFIED Harkey Construction, Inc. CUSTOMER

4 of 162

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're good people and we enjoy working with them.

They're very knowledgeable, experienced, and helpful.

Maureen S.

VERIFIED Harkey Construction, Inc. CUSTOMER

5 of 162

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'd say they're extremely reliable, when they say they're going to turn up they turn up, people are very well versed in the jobs they're supposed to be doing, and they're very good at coordinating with other contractors.

Their friendliness and efficiency

Susan S.

VERIFIED Harkey Construction, Inc. CUSTOMER

6 of 162

Quality 10
10 10
Loyalty Yes
CRITIQUE

I found them respectful, willing to communicate, easy to work with, they listened well, and wanted to do the job in a quality way and they did.

I found them respectful, willing to communicate, easy to work with, they listened well, and wanted to do the job in a quality way and they did.

Douglas G.

VERIFIED Harkey Construction, Inc. CUSTOMER

7 of 162

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very professional and thorough

They were personable, they responded quickly when I had queries about the job, and basically they were very responsive whenever I needed to talk to them.

Jim A.

VERIFIED Harkey Construction, Inc. CUSTOMER

8 of 162

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have told many friends that they are excellent.

They're friendly, courteous, knowledgeable, and caring. I think they're great.

Robert S.

VERIFIED Harkey Construction, Inc. CUSTOMER

9 of 162

Quality 10
10 10
Loyalty Yes
CRITIQUE

I thought their project management was good, the quality of the crew was good, and they were very detail and quality oriented.

They worked really well with me to make sure we kept things on budget and extremely close to the completion date we worked together to forecast.

Tom J.

VERIFIED Harkey Construction, Inc. CUSTOMER

10 of 162

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are a great builder and give great value. They are good at what do. I think they are the best builder around. We use them exclusively.

Jeff, Lori and Travis are professional. They are always on time, they do a clean job, and they stay on budget.

Stephen W.

VERIFIED Harkey Construction, Inc. CUSTOMER

11 of 162

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very professional and honest.

They did the work quickly, and they were very honest.

Jessica M.

VERIFIED Harkey Construction, Inc. CUSTOMER

12 of 162

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them.

They were professional, quick, and thorough.

Erik N.

VERIFIED Harkey Construction, Inc. CUSTOMER

13 of 162

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell them that they're outstanding. The work they do is great, and they are great people to have come out to help you.

I liked their politeness and the fact that they do very clean and great work.

Eddie M.

VERIFIED Harkey Construction, Inc. CUSTOMER

14 of 162

Quality 10
10 10
Loyalty Yes
CRITIQUE

They helped me decide between a gas or an electric dryer, and they helped me check with PG&E about it, which was a big help. I'd tell others that if you want a good job done by people who are courteous, use Harkey Construction. You get to know them during the project, and I was very comfortable with them right away. They were nice guys, they answered all of my questions, provide explanations about what they're doing, and I really enjoyed having them around. If I had more money, I'd use them again.

I had used them before, so I knew that I could count on them to do what they said they were going to do when they said it was going to be done. If by chance, someone they needed to coordinate with couldn't produce the product within the time specified, they were quick to call me and explain the situation. I really enjoyed working with them and so did my husband. We're extremely satisfied with them

John G.

VERIFIED Harkey Construction, Inc. CUSTOMER

15 of 162

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were reliable and dependable.

They stuck to the plan that they had presented to me. The cost was what they said it was going to be, and when they encountered anything like dry rot, they showed it to me, explained it, discussed it with me, and kept me appraised the whole time.

Dale B.

VERIFIED Harkey Construction, Inc. CUSTOMER

16 of 162

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are smart guys who work hard to get the job done. They are also reasonably priced.

They're great. They worked on the weekend one time to finish the job on time.

F.B.C.

VERIFIED Harkey Construction, Inc. CUSTOMER

17 of 162

Quality 10
10 10
Loyalty Yes
CRITIQUE

They've done a good job for me.

I liked everything about them.

F.A.

VERIFIED Harkey Construction, Inc. CUSTOMER

18 of 162

Quality 10
10 10
Loyalty Yes
CRITIQUE

I was impressed with the speed of his response and the completeness of his service. He attended to all the things I asked him to.

I liked that he responded so quickly because I was under duress at the time to get the work done.

Mark B.

VERIFIED Harkey Construction, Inc. CUSTOMER

19 of 162

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did the job on time, on budget, and they did high quality work.

I liked the quality of the work.

Cameron B.

VERIFIED Harkey Construction, Inc. CUSTOMER

20 of 162

Quality 10
10 10
Loyalty Yes
CRITIQUE

If you want it done right, go with Harkey Construction. They know what they're talking about.

I liked the quality of their work, their cleanliness, and their professionalism.

Read All 162 Survey Responses at Ratings View