Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for fencing companies that have earned the prestigious Diamond Certified award. For Guy’s Fencing, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: focus on providing quality throughout every aspect of every job, from the choice of materials to the method of construction. “We use the best wood and building methods to ensure our fences are as durable and beautiful as possible,” says owner Guy Aranda. “For example, the most common type of fence we build is a wooden board-on-board fence, and we frame it differently than most companies by adding a two-by-six cap on top. Not only does this provide extra support and strength, but it looks better, too.”
Guy’s Fencing has been building, installing and repairing fences, decks, gates, trellises, planter boxes and more for residential clients throughout the Bay Area since 2001. The family-owned and operated company also stains and pressure washes wood structures, and it provides free estimates for projects of all sizes.
Unlike less experienced fencing companies that undervalue the importance of environmental responsibility, Guy’s Fencing implements a variety of Green business practices in its daily operations, including acquiring all its wood from local suppliers who use sustainable methods to produce lumber. “Operating with environmental sensitivity isn’t just helpful to the Earth–it also supports the local economy by providing jobs for people in the community,” says Mr. Aranda. “Today’s consumers expect environmentally-conscious behavior from the companies they hire, and that’s exactly what we provide.”
Another distinguishing attribute of Guy’s Fencing is its highly skilled and experienced technicians, many of whom have been working in the fencing industry for more than 20 years. “Our foremen have spent the last two decades learning the best techniques that make for longer-lasting fences, like using bigger posts and digging deeper post holes, and they apply those techniques to every fence project,” explains Mr. Aranda. “Our philosophy is, ‘Do it once; do it right.'”
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