Question 1

Can you tell me if I should repair or replace my current HVAC system?

Accepted Answer

Yes, we’ll diagnose the issues that you’re experiencing and let you know if your system is repairable or if it needs to be replaced.

Question 2

Do I need to replace my ductwork if I’m replacing my HVAC unit?

Accepted Answer

We recommend replacing old ductwork whenever you replace an HVAC unit. Sometimes the ductwork you have isn’t sized correctly for the new system, and if it’s undersized or oversized, the new system isn’t going to work properly.

Question 3

Do I really need to service my HVAC unit twice a year?

Accepted Answer

We recommend routine maintenance twice a year for most HVAC units. Maintenance helps HVAC systems last longer and operate better, so it’s important to have yours serviced regularly—generally, once in the summer and once in the winter.

Question 4

What is a heat pump?

Accepted Answer

A heat pump transfers heat energy. In the winter, it extracts heat from the outside air and brings it inside. In the summer, you can switch your heat pump to “cool” mode. We recommend installing heat pumps instead of gas furnaces because natural gas is becoming obsolete in homes.

Question 5

Can my HVAC system help alleviate my allergies?

Accepted Answer

A quality HVAC system can definitely improve the air quality inside your home, especially if you have pets or suffer from allergies. We’ll let you try one of these systems, and if you don’t like it or can’t see a difference, we’ll give you your money back.

Question 6

What is a ductless mini split system?

Accepted Answer

Ductless mini split systems are alternatives to traditional HVAC systems. They have indoor and outdoor units, but they only require a small hole to be cut through the exterior wall so a refrigerant tube can pass through. All the heating and cooling takes place through the single unit, which is usually mounted high on a wall.

Question 7

How often should I replace the filter in my HVAC system?

Accepted Answer

Depending on your HVAC system recommendations and your home environment, you should replace your HVAC filter every one to three months. If you have pets or allergies, if you smoke, or if you live in an area with poor air quality, you may want to replace the filter more often. If your filter doesn’t appear dirty and your home doesn’t have many of the risk factors for dirty air, you may be able to wait longer between filter changes. Just make sure you replace it at some point—it’s an important part of HVAC maintenance and it can help your system last longer and function better throughout its life.

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