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Diamond Certified Company Report

Enviro Heating & Air Conditioning, Inc.

Diamond Certified Company Report

Enviro Heating & Air Conditioning, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 129 VERIFIED CUSTOMERS i

Melissa S.

VERIFIED Enviro Heating & Air Conditioning, Inc. CUSTOMER

1 of 129

Quality 10
10 10
Loyalty Yes
CRITIQUE

I recommended them to my neighbors who were having issues. They were very reliable.

I liked the fact that they were very clean and tidy.

Leona G.

VERIFIED Enviro Heating & Air Conditioning, Inc. CUSTOMER

2 of 129

Quality 9
9 10
Loyalty Yes
CRITIQUE

They were responsive, and they had a very good price.

Their responsiveness

Marcia H.

VERIFIED Enviro Heating & Air Conditioning, Inc. CUSTOMER

3 of 129

Quality 9
9 10
Loyalty Yes
CRITIQUE

I thought they were very competent, and they seemed to be very reliable. The price was competitive.

Reliable

Read All 129 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Chris Street, President

Enviro Heating & Air Conditioning, Inc. installs, repairs, and maintains all types of HVAC equipment for residential and commercial clients in Sonoma, Marin, Napa, and San Francisco Counties. The company also offers a variety of services that are designed to improve indoor air quality (air duct and dryer vent cleaning, third-party HERS-rated duct tests), and it can custom fabricate sheet metal for its customers’ convenience.

President Chris Street credits much of Enviro Heating & Air Conditioning’s success to its customer-oriented business approach. “Customer service is everything to us,” he affirms. “Our number one goal is to take care of our customers and their systems. If we design a system that makes it too hot or cold in a certain room, we want to hear about it so we can make adjustments and ensure they’re satisfied with the end results.”

Enviro Heating & Air Conditioning’s service technicians have a thorough knowledge of HVAC systems and are trained to emphasize customer service in every aspect of their work. “Our employees truly care about our customers and always make sure the services they provide surpass their needs,” says Mr. Street. “We don’t just hire experts; we hire people who genuinely understand the importance of customer satisfaction.”

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Enviro Heating & Air Conditioning, Inc.

COMPANY CONTACT
Service AREA

Sonoma County
Marin County
Napa County
San Francisco County

SERVICES PERFORMED

Air Duct Cleaning
HVAC Repair, Installation & Maintenance
Sheet Metal Fabrication

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Enviro Heating & Air Conditioning, Inc.

An Enviro Heating & Air Conditioning technician works on a client’s HVAC system.

Company Profile

Enviro Heating & Air Conditioning, Inc. installs, repairs, and maintains all types of HVAC equipment for residential and commercial clients in Sonoma, Marin, Napa, and San Francisco Counties. The company also offers a variety of services that are designed to improve indoor air quality (air duct and dryer vent cleaning, third-party HERS-rated duct tests), and it can custom fabricate sheet metal for its customers’ convenience.

President Chris Street credits much of Enviro Heating & Air Conditioning’s success to its customer-oriented business approach. “Customer service is everything to us,” he affirms. “Our number one goal is to take care of our customers and their systems. If we design a system that makes it too hot or cold in a certain room, we want to hear about it so we can make adjustments and ensure they’re satisfied with the end results.”

Enviro Heating & Air Conditioning’s service technicians have a thorough knowledge of HVAC systems and are trained to emphasize customer service in every aspect of their work. “Our employees truly care about our customers and always make sure the services they provide surpass their needs,” says Mr. Street. “We don’t just hire experts; we hire people who genuinely understand the importance of customer satisfaction.”

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Company Philosophy

“We strive to provide every client with an energy-efficient heating and air conditioning system that meets their needs and makes them happy for years to come. By combining excellent workmanship, a high level of integrity and fair pricing, we're able to ensure a positive experience for each customer.”

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for HVAC companies that have earned the prestigious Diamond Certified award. For Enviro Heating & Air Conditioning, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: focus on each client’s individual needs and provide them with personalized, one-on-one care. “We truly care about our clients, so we always make sure they’re happy with the services and products we provide,” says President Chris Street. “We’re dedicated to helping them find the right systems for their particular needs.”

Enviro Heating & Air Conditioning has been installing, repairing, and maintaining HVAC equipment for residential and commercial clients in Sonoma, Marin, Napa, and San Francisco Counties since 2009. The company also cleans air ducts and dryer vents, performs HERS-rated duct tests, and offers other services that are designed to improve indoor air quality for its customers.

Unlike less experienced HVAC companies that use outdated equipment in an effort to reduce their operating costs, Enviro Heating & Air Conditioning keeps up with the latest industry innovations so it can ensure high levels of quality on every job. “Staying on the cutting edge of our field enables us to optimize the energy efficiency of each home and business we service,” explains Mr. Street. “We also employ the latest technology in our services and inspections, from our sophisticated Rotobrush duct cleaning system to in-line cameras for inspecting ductwork and dryer vents.”

Another distinguishing attribute of Enviro Heating & Air Conditioning is its broad range of service capabilities. “Few HVAC companies do architectural sheet metal work like flashings, gutters and downspouts, but that’s something we offer to our clients,” says Mr. Street. “Our goal is to provide diverse services that surpass their expectations.”

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SELECTED PHOTOS FROM Enviro Heating & Air Conditioning, Inc.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Chris Street

Expert CONTRIBUTOR PROFILE
  • Chris Street is a longtime veteran of the HVAC industry and president of Enviro Heating & Air Conditioning, Inc., a Diamond Certified company since 2014. He can be reached at (707) 809-5969 or by email.

Chris Street: A Second Trade

By James Florence

ROHNERT PARK — When a debilitating injury ended his roofing career, Chris Street found himself starting from scratch in a new professional field. In the end, however, his twist of fate resulted in a greater success than he’d ever imagined. “I developed carpal tunnel syndrome early in my roofing career, and when I had surgery to correct it, I lost about 20 percent usage of my wrists,” he explains. “Since I wasn’t able to do roofing anymore, the workers’ compensation department offered to send me to school to learn a new trade. I decided to go into HVAC—I used to see HVAC technicians doing installations on the sites I worked at, and it always seemed like interesting work.”

After completing his term at the Denver Institute of Technology, Chris returned to California and got a job doing residential HVAC work. A few years later, he joined the Sheet Metal Workers’ International Association and spent 16 years working for Aaero Heating in Novato before switching to the commercial side of the field. Eventually, after garnering a well-rounded industry expertise, Chris decided it was time to start his own business.

Today, as president of Enviro Heating & Air Conditioning, Inc., Chris says his favorite part of his job is improving the functionality and comfort of people’s homes. “I like the process of designing and installing heating and cooling systems, as well as the overall gratification of making our customers’ homes more efficient.”

Chris was born in Missouri, grew up in Novato and today lives in Rohnert Park with his wife, Lori, and their children. Outside of work, he engages in a variety of family activities and personal hobbies. “We’re big Giants fans, so we go to a lot of baseball games,” he says. “I also coach baseball and I’m on the board for the local Cal Ripken league, in which most of our kids have participated.” Chris also enjoys fishing at local reservoirs like Lake Sonoma and going on family vacations to Hawaii.

When asked the first thing he’d do if he could retire tomorrow, Chris says he’d head back to the big island. “I’d take a couple of weeks to relax in Hawaii. Then, after I got back, I’d probably look for some more volunteering opportunities and spend more time working with kids in the community.”

Ask Me Anything!

Q: Did you play any sports in high school?

A: Yes, I played football.

Q: What’s your favorite local restaurant?
A: Cricklewood in Santa Rosa.

Q: Music or talk radio?
A: Music.

Q: What’s your favorite style of music?
A: Country.

Q: What’s your favorite snack?
A: A cheese Danish from Starbucks.

Q: Who’s your favorite superhero?
A: Batman.

 

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Expert articles
  • Preventative HVAC Maintenance

    A little preventative maintenance can go a long way toward keeping your home’s heating and cooling system performing optimally. The best way to ensure this is by having a professional HVAC technician perform an annual maintenance service on your system. Annual service allows a technician to identify any system issues and remedy them preventatively, which protects against unexpected system failure during the seasons when you need it most. Here are a few things your technician will do at your service appointment:

    Make sure your gas valve is set for the right pressure. A gas valve acts like a carburetor by introducing gas to your system at a certain pressure. If the pressure is set incorrectly, the gas won’t burn clean, which will cause soot to build up in your heat exchanger. Your technician will check the current pressure and make any needed adjustments.

    “Amp out” the blower motor. When an HVAC system’s blower motor approaches the end of its lifespan, it’ll start over-amping, or drawing more power than it should. Your technician will put an amp probe on your system’s blower motor to make sure it’s running efficiently.

    Inspect duct work for leaks. Even if the mechanical components of your HVAC system are performing well, if your home’s air ducts contain leaks, you could still be wasting a lot of energy. Your technician will perform tests to assess the condition of your ductwork and find out if there are any breaches to be concerned about.

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Expert video tip
  • Video: Preventative HVAC Maintenance

    Complete Video Transcription:

    ROHNERT PARK — Host, Sarah Rutan: To ensure efficient performance and maximum lifespan, your home’s heating and cooling systems need to be preventatively maintained. Today we’re in Rohnert Park with Diamond Certified Expert Contributor Chris Street of Enviro Heating & Air Conditioning to learn more.

    Diamond Certified Expert Contributor, Chris Street: So, the biggest tip that I can give about taking care of an HVAC system in your home would be to have it maintained – preventative maintenance: Having somebody come out, take a look at all your duct work, make sure it’s not leaking; take a look at your gas valve, make sure it’s set for the right pressures; amp out the blower motor, make sure that it’s performing well; make sure your system is up in top shape.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Experts at experts.diamondcertified.org.

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Enviro Heating & Air Conditioning, Inc. WEBSITE AND EXTERNAL FEED
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Diamond Certified RATINGS ON Enviro Heating & Air Conditioning, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 129 VERIFIED CUSTOMERS i
Enviro Heating & Air Conditioning, Inc. : Average 9.2 out of 10 based on 129 unique customer surveys of customer satisfaction.

Melissa S.

VERIFIED Enviro Heating & Air Conditioning, Inc. CUSTOMER

1 of 129

Quality 10
10 10
Loyalty Yes
CRITIQUE

I recommended them to my neighbors who were having issues. They were very reliable.

I liked the fact that they were very clean and tidy.

Roxanne B.

VERIFIED Enviro Heating & Air Conditioning, Inc. CUSTOMER

2 of 129

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very honest with information and pricing, they were very good about giving me options.

I was able to get a quick appointment to fix the problem.

Jerry T.

VERIFIED Enviro Heating & Air Conditioning, Inc. CUSTOMER

3 of 129

Quality 10
10 10
Loyalty Yes
CRITIQUE

I don't know.

The price was reasonable, and they finished on schedule.

Nina T.

VERIFIED Enviro Heating & Air Conditioning, Inc. CUSTOMER

4 of 129

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them.

They were honest in their bid.

Karon K.

VERIFIED Enviro Heating & Air Conditioning, Inc. CUSTOMER

5 of 129

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were good, and they did everything they said they were going to do.

They came out on time, and they got right to it. They did the job.

Emma F.

VERIFIED Enviro Heating & Air Conditioning, Inc. CUSTOMER

6 of 129

Quality 10
10 10
Loyalty Yes
CRITIQUE

They will come through, as they are experts.

They were punctual, and they did a great job.

Amy C.

VERIFIED Enviro Heating & Air Conditioning, Inc. CUSTOMER

7 of 129

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were about the same pricewise as anyone else, but they were helpful in saving me money with another issue that I had.

They were very responsive and very professional.

Nan C.

VERIFIED Enviro Heating & Air Conditioning, Inc. CUSTOMER

8 of 129

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend them for any heating or air conditioning needs.

They took care of the job, and they got it done. I was quite far away when it happened, so I didn't deal with them in person, but I was able to do some work with them over the phone. They were great. I trusted them. They didn't require a payment upfront.

Leigh K.

VERIFIED Enviro Heating & Air Conditioning, Inc. CUSTOMER

9 of 129

Quality 10
10 10
Loyalty Yes
CRITIQUE

Hire them.

They came out on time, they had a reasonable price, and they answered all of my questions. They were in and out.

Lynda T.

VERIFIED Enviro Heating & Air Conditioning, Inc. CUSTOMER

10 of 129

Quality 10
10 10
Loyalty Yes
CRITIQUE

That I trust them, and you can depend on them.

They showed up when they were supposed to, and they answered my questions. They told me they would be there for me in the future if I needed them. They didn't try to charge anything extra.

Ed S.

VERIFIED Enviro Heating & Air Conditioning, Inc. CUSTOMER

11 of 129

Quality 10
10 10
Loyalty Yes
CRITIQUE

I had a very good experience with them, and they seemed to be very knowledgeable. They did great work, and they were very efficient.

My heater works great.

Vince M.

VERIFIED Enviro Heating & Air Conditioning, Inc. CUSTOMER

12 of 129

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are reliable, on time, honest, and they walked me through everything they were doing.

I would give them a "20" if I could. I liked their friendly service and the way they talked to me. They were really nice.

Brad C.

VERIFIED Enviro Heating & Air Conditioning, Inc. CUSTOMER

13 of 129

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do a good job, and they seem to be pretty quick.

I like the name.

Jennifer W.

VERIFIED Enviro Heating & Air Conditioning, Inc. CUSTOMER

14 of 129

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were prompt, friendly, and they did a wonderful job.

They showed up when they said they were going to, they were friendly, and they did a great job.

June L.

VERIFIED Enviro Heating & Air Conditioning, Inc. CUSTOMER

15 of 129

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would just highly recommend them. They were quick, fast, and professional.

He was friendly and answered all of my questions. He was quick, fast, and efficient. He provided me with all of the information that I needed.

Mike A.

VERIFIED Enviro Heating & Air Conditioning, Inc. CUSTOMER

16 of 129

Quality 10
10 10
Loyalty Yes
CRITIQUE

They arrived in a timely manner. The technician was very professional and very knowledgeable.

That it was resolved the same day

Wendy W.

VERIFIED Enviro Heating & Air Conditioning, Inc. CUSTOMER

17 of 129

Quality 10
10 10
Loyalty Yes
CRITIQUE

That they responded quickly, and they took care of my problem.

They came out, and they had the part with them. They fixed the part that needed to be fixed.

Jeff K.

VERIFIED Enviro Heating & Air Conditioning, Inc. CUSTOMER

18 of 129

Quality 10
10 10
Loyalty Yes
CRITIQUE

Good, honest people

They were able to come out the same day that we had the problem, and they resolved the problem very quickly.

Barbara S.

VERIFIED Enviro Heating & Air Conditioning, Inc. CUSTOMER

19 of 129

Quality 10
10 10
Loyalty Yes
CRITIQUE

That they do a good job

They replaced my outdated equipment quickly and for a great price.

Gianna V.

VERIFIED Enviro Heating & Air Conditioning, Inc. CUSTOMER

20 of 129

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are good people, and they run an efficient business.

It was easy to schedule an appointment, and they got it done on a last minute notice. They got it done quickly.

Read All 129 Survey Responses at Ratings View