Diamond Certified Company Report

Dean Knecht Painting, Inc.

Diamond Certified Company Report

Dean Knecht Painting, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 127 VERIFIED CUSTOMERS i

Kathleen A.

VERIFIED Dean Knecht Painting, Inc. CUSTOMER

1 of 127

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are thorough, their clean-up is excellent, they are very precise, and their work is always perfect. I am always extremely satisfied with their work and performance.

Dean and his crew do what they say they're going to do. They are very dependable and accommodating. I also completely trust them in my house, which is very important to me.

Lynda W.

VERIFIED Dean Knecht Painting, Inc. CUSTOMER

2 of 127

Quality 10
10 10
Loyalty Yes
CRITIQUE

I think he's very professional, very honest, and he does a fantastic job. He doesn't just paint over things. I was so impressed with the fact that he took a blowtorch and stripped down the old paint. He goes the extra mile.

I found his crew to be very friendly. I had him work for me on several jobs. It's kind of like a family feel. I like that aspect of him and his crew. They're just a bunch of nice guys, doing a really professional job.

Bob C.

VERIFIED Dean Knecht Painting, Inc. CUSTOMER

3 of 127

Quality 10
10 10
Loyalty Yes
CRITIQUE

My experience with him was superior. He will work with you and work with the type of color and paint that you want. He'll test out the colors, so you can see before he does the job. I think that's very professional.

He did what I requested and he was very clean. He cleaned everything up and that's extremely vital. Afterwards there were still a couple of things that needed to be done, and he came back, took care of it, and did a good job. He followed up and made sure things were done correctly, and responded to questions and concerns. He did an excellent job.

Read All 127 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Dean Knecht, Owner

Dean Knecht Painting, Inc. offers exterior and interior painting services to customers in San Mateo County and San Francisco. It specializes in faux finishes and sponging and ragging (painting techniques that use sponges and rags to add depth and texture).

Owner Dean Knecht is a sixth-generation painter—he grew up learning the trade from his father and grandfather, who taught him about old, classic techniques. Mr. Knecht says he combines extensive knowledge of the painting industry’s latest products and techniques with a longstanding family tradition of providing excellent service.

According to Mr. Knecht, Dean Knecht Painting is known for its meticulous preparation. “The finish is only as good as the preparation,” he explains. “For example, we strip-peel wood areas the traditional way—with a heat gun. This makes for a smooth finish and a longer lasting job.” 

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Dean Knecht Painting, Inc.

COMPANY CONTACT
Service AREA

the Peninsula
San Francisco

SERVICES PERFORMED

Exterior & Interior Painting
Faux Finishes
Sponging & Ragging

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Dean Knecht Painting, Inc.

Company Profile

Dean Knecht Painting, Inc. offers exterior and interior painting services to customers in San Mateo County and San Francisco. It specializes in faux finishes and sponging and ragging (painting techniques that use sponges and rags to add depth and texture).

Owner Dean Knecht is a sixth-generation painter—he grew up learning the trade from his father and grandfather, who taught him about old, classic techniques. Mr. Knecht says he combines extensive knowledge of the painting industry’s latest products and techniques with a longstanding family tradition of providing excellent service.

According to Mr. Knecht, Dean Knecht Painting is known for its meticulous preparation. “The finish is only as good as the preparation,” he explains. “For example, we strip-peel wood areas the traditional way—with a heat gun. This makes for a smooth finish and a longer lasting job.” 

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Company Philosophy

“I’m continuing a family trade that has been passed down over six generations, and I take that responsibility very seriously. I strive to give my customers a truly unique painting experience by merging my old-world technical expertise with my knowledge of new products and technologies.”

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for painting contractors that have earned the prestigious Diamond Certified award. For Dean Knecht Painting, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: apply its 40-plus years of industry experience on every job, regardless of its size. “A lot of my customers are surprised that I’ve been painting for that long, but I think it ultimately gives them more reassurance in regard to the quality of workmanship and customer service they’re going to receive,” says owner Dean Knecht. “By combining my extensive industry knowledge with a longstanding family tradition of customer service, I’m able to ensure consistently positive results.”

Dean Knecht Painting provides a wide range of interior and exterior painting services for clients in San Mateo County and San Francisco. The company specializes in faux finishes and sponging and ragging (painting techniques that use sponges and rags to add depth and texture), but it has the training and equipment to take on any type of painting project.

Unlike less experienced painting contractors that strive to reduce their operating costs by using time-saving and cost-cutting methods, Dean Knecht Painting ensures high levels of quality by adhering to industry-best practices. “Some painting companies will just spot-prime and then apply a spray-on coat, which is a cheap method that allows them to offer lower prices,” explains Mr. Knecht. “I use the old-fashioned brush-and-roll technique because it provides long-lasting durability and guarantees that each customer gets two complete coats.”

Another distinguishing feature of Dean Knecht Painting is its emphasis on thorough preparation in every aspect of its work. “I go above and beyond to make sure each house is properly prepared before I paint,” affirms Mr. Knecht. “A lot of my customers have expressed their amazement at the amount of effort and detail I put into my prep work, but to me, it’s just another part of doing the best possible job.”

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Industry Info

Before starting an outdoor painting project, take the weather into account. Preparing for an exterior paint job involves just a few simple steps—pressure washing, sanding, spackling and priming—but many people neglect to account for outdoor conditions before they begin the process. For example, taking on a large painting job during winter poses a lot of risks. Primarily, it takes longer for wood or paint to dry in cold temperatures. Also, when you pressure wash a house, you introduce moisture into the wood that needs to be completely dried out before a coat of primer can be applied. While it only takes 24 hours for wood to dry during the summer, it can take up to 72 hours in winter weather. For these and other reasons, painting the exterior of your home is best left for the spring, summer or early fall.

Many homeowners save the paint that’s left over from an exterior project in anticipation of future touch-up work. Proper storage is vital when it comes to saving paint, and the best procedure involves only two steps: Ensure the paint is sealed in an airtight container and store it in an area that’s impervious to extreme temperatures (a garage is usually OK). If paint is properly stored, it’s usually good for two or three years after it’s been used.

When it comes to determining the durability of a specific type of exterior paint, one of the biggest factors to look for is also the simplest: color. The durability of modern paints is a bit of an unknown because they haven’t been around long enough to provide any sort of guarantee, but generally, the lighter the color, the longer the paint will last.

Dealing with uneven sun exposure
A common issue that homeowners experience is when one side of their home (or more) receives an excessive amount of sunlight exposure, which can cause the paint to fade at an accelerated rate. Rather than repainting your entire house, a more economical option in this instance is to have your painter apply a single “maintenance coat” to the affected areas. Doing this every two years will help the paint on your home maintain a consistent look and delay the need for more expensive repainting in high-exposure areas.

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Frequently Asked Questions

Q: Do you power wash before you paint?

A: Yes, I always power wash before performing an exterior paint job.

Q: Can you help me select paint colors?

A: Yes, I can refer you to my color consultant, who can help you choose the right colors for your project.

Q: Do you provide any warranties on your work?

A: I provide a three-year warranty on every exterior paint job and a one-year warranty on every interior paint job.

Q: My home was painted a couple years ago, but I’m planning to sell it and want to make sure it’s looking its best. Can you provide me with an economical option?

A: Yes, I can apply a single ‘maintenance coat’ to spruce up your home’s existing paint job and give it some additional longevity.

Q: I have young children. Is there an interior paint option that’s easier to clean than others?

A: I recommend using an HL finish like eggshell satin, semi-gloss or gloss, all of which are low-maintenance and can be scrubbed without damaging the paint.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Dean Knecht

Expert CONTRIBUTOR PROFILE
  • Dean Knecht is owner of Dean Knecht Painting, Inc., a Diamond Certified company since 2008. He can be reached at (650) 648-3925 or by email.

Dean Knecht: Painting Heritage

By James Florence, Diamond Certified Resource Reporter

MILLBRAE — Few professionals can trace their professional legacy back six generations, but Dean Knecht is one of them. “I’m a sixth-generation painter,” he affirms. “My family’s painting legacy began in Hamburg, Germany, and was carried over to the United States by my great-grandfather. His son—my grandfather—was a painting contractor, as was my father after him. I started working for my dad when I was 15 and later became his business partner. After about 18 years with my dad, I started my own business, which I’ve been running for almost 30 years.”

Today, as owner of Dean Knecht Painting, Inc., Dean says his favorite part of his job is the same as it was when he started. “From the beginning, I enjoyed the process of making houses look better. These days, I no longer do the actual painting, but I still enjoy seeing the results of our work, as well as meeting and talking with our customers.”

A resident of San Mateo County (where he lives with his wife, Deborah), Dean spends his time outside of work engaged in a variety of pastimes. “I enjoy working out at the gym and going hiking,” he details. “My wife and I own a cabin in the Sierras, so we like spending time up there as well.” Additionally, Dean enjoys following and supporting his favorite local sports teams. “I have season tickets for the 49ers, and I’m also a fan of the San Francisco Giants and Golden State Warriors.” Furthermore, Dean likes keeping up with his and Deborah’s son and daughter, both of whom are grown up and pursuing their own professional paths.

When asked the secret to his success in business, Dean says he just keeps it simple. “Growing up, my dad taught me the basics: show up on time, do a good job, clean up after yourself and follow through with what you promised. Simple stuff, but important. Overall, I just try to provide exactly what I’d expect of someone who was doing work for me.”

When asked what he’d do if he were to retire tomorrow, Dean says he would spend more time in the mountains. “Right now, with running the business, my wife and I are limited in how much time we can spend at the cabin. If I was retired, I could stay there more than three or four days at a time. I’d stay for a couple of weeks and just relax, hike, and fish.”

Ask Me Anything!

Q: What’s your favorite local restaurant?
A: Original Joe’s Westlake in Daly City.

Q: Music or talk radio?
A: I’ve always preferred music, but as I’m getting older, I’m enjoying talk radio more.

Q: If you could time travel, would you go to the past or the future?
A: As someone who’s very passionate about the environment, I’d go to the past so I could see what the forests and natural landscape looked like before civilization changed everything.

Q: Pancakes or waffles?
A: Pancakes.

Q: Did you play any sports in high school?
A: I played football—I was a quarterback.

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Expert articles
  • How to Avoid Security Concerns When Painting Your Front Door

    MILLBRAE — Painting your front door may seem like a simple task, but it can get surprisingly complicated. One complicating factor is the fact that you have to remain at home until the paint is completely dry, as you won’t have a functioning door to ensure security in your absence. Fortunately, there are a couple of ways to work around this issue.

    Before painting your front door, you’ll typically remove the doorknob. You don’t have to do this—you could just brush around it, but you’ll have a difficult time achieving the appearance of a consistent, vertical brush stroke. The problem is that removing your doorknob brings a security concern, particularly if you need to leave your home at any point before the paint is dry. Fortunately, there’s an easy solution to this issue. After painting, use a hairdryer to target the area of the door where the knob goes. Within 20 minutes or so, it should be dry enough to re-install the knob.

    However, even if your door has a functional lock, you’ll still have a security issue if you can’t close it. New paint takes a long time to fully dry—even when it’s dry to the touch, it can still have a stickiness to it, and if you close the door prematurely, the paint around the edges can get ruined. If you need to leave your house before your door is fully dry, use this simple trick: rub Vaseline® along the edges of the door frame and weather stripping. When you close the door, this will keep the paint from sticking to these areas.

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Expert video tip
  • Video: Helpful Hints for Painting Your Front Door

    Complete Video Transcription:

    MILLBRAE — Host, Sarah Rutan: Painting your front door may seem like a simple task, but the security risks involved can complicate matters. Today we’re in Millbrae with Diamond Certified Expert Contributor Dean Knecht of Dean Knecht Painting to learn some helpful tips.

    Diamond Certified Expert Contributor, Dean Knecht: Here is my tip of the day for a homeowner when painting the front door on your house. Back in the ’50s and ’60s, they had metal interlocking weather systems, and they’ve come a long way over the years with the vinyl weather stripping now. But either case, this system still works.

    When you paint your front door, you always need to have a little bit of drying time, and the paint usually dries in about two hours, the latex paints. You can touch it and it’s still not wet, so you figure that it’s okay to close the doors.

    But when one of the biggest problems you have is when you close your door, right where the hinge side is, it puts a lot of pressure at this end. So, what’ll happen is latex paint stays very sticky even though it’s dry to touch, and when you close the door, it forms an adhesion. So, the next morning, you open the door, and you say, “Why did my paint pull?” And that’s because it still wasn’t cured all the way through while it was closed.

    So, to help remedy that problem, everyone probably has in their medicine cabinet a bottle of Vaseline. And what you do is you grab the Vaseline, take it out on your finger, and you rub it along the whole edge of the weather stripping, or in the case in the ’50s and ’60s, the metal interlocking system, you rub it on the wood. So, what that happens is the Vaseline forms a lubrication there so when you close the door, it’ll stop it from adhering to the surface that it’s touching, and then it won’t peel like that when you open it up in the morning.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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Diamond Certified RATINGS ON Dean Knecht Painting, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 127 VERIFIED CUSTOMERS i
Dean Knecht Painting, Inc. : Average 9.6 out of 10 based on 127 unique customer surveys of customer satisfaction.

Kathleen A.

VERIFIED Dean Knecht Painting, Inc. CUSTOMER

1 of 127

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are thorough, their clean-up is excellent, they are very precise, and their work is always perfect. I am always extremely satisfied with their work and performance.

Dean and his crew do what they say they're going to do. They are very dependable and accommodating. I also completely trust them in my house, which is very important to me.

Lynda W.

VERIFIED Dean Knecht Painting, Inc. CUSTOMER

2 of 127

Quality 10
10 10
Loyalty Yes
CRITIQUE

I think he's very professional, very honest, and he does a fantastic job. He doesn't just paint over things. I was so impressed with the fact that he took a blowtorch and stripped down the old paint. He goes the extra mile.

I found his crew to be very friendly. I had him work for me on several jobs. It's kind of like a family feel. I like that aspect of him and his crew. They're just a bunch of nice guys, doing a really professional job.

Bob C.

VERIFIED Dean Knecht Painting, Inc. CUSTOMER

3 of 127

Quality 10
10 10
Loyalty Yes
CRITIQUE

My experience with him was superior. He will work with you and work with the type of color and paint that you want. He'll test out the colors, so you can see before he does the job. I think that's very professional.

He did what I requested and he was very clean. He cleaned everything up and that's extremely vital. Afterwards there were still a couple of things that needed to be done, and he came back, took care of it, and did a good job. He followed up and made sure things were done correctly, and responded to questions and concerns. He did an excellent job.

Jeff B.

VERIFIED Dean Knecht Painting, Inc. CUSTOMER

4 of 127

Quality 10
10 10
Loyalty Yes
CRITIQUE

He does an excellent job, and he is honest.

The company is very easy to work with.

Angelica J.

VERIFIED Dean Knecht Painting, Inc. CUSTOMER

5 of 127

Quality 10
10 10
Loyalty Yes
CRITIQUE

Honest, trustworthy, and he does perfect work. He is also easy to talk to, and his workers are very respectful.

The quality

Bud B.

VERIFIED Dean Knecht Painting, Inc. CUSTOMER

6 of 127

Quality 10
10 10
Loyalty Yes
CRITIQUE

His quality of work is superb.

Nothing in particular, I have recommended him to several friends.

Larry F.

VERIFIED Dean Knecht Painting, Inc. CUSTOMER

7 of 127

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do excellent detail work.

Dean's desire that you are satisfied

Richard S.

VERIFIED Dean Knecht Painting, Inc. CUSTOMER

8 of 127

Quality 10
10 10
Loyalty Yes
CRITIQUE

I was really impressed that he knew so much about primer and the different types of colors needed for different color paints. Dean is very knowledgeable.

We liked the employees, very trustworthy, mannerly and respectful of our house. They were also very clean and leave your house spotless.

Tom S.

VERIFIED Dean Knecht Painting, Inc. CUSTOMER

9 of 127

Quality 10
10 10
Loyalty Yes
CRITIQUE

He does an extremely good job. He has great employees. He is also very respectful and trustworthy.

All I can say is out of the painters we had in the past for a combination of wood and stucco, Dean was the one who told us that the wood would end up cracking and develop dry rot. Dean says that he has a new fiber glass product to seal the dry rot. It was the first time we heard that. Other contractors wanted to rip out the deck and build a fresh deck.

Mimi Y.

VERIFIED Dean Knecht Painting, Inc. CUSTOMER

10 of 127

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have recommended his service.

His workers are fantastic and helpful. He fits us in even if he is very busy, as we are regular customers.

Jill M.

VERIFIED Dean Knecht Painting, Inc. CUSTOMER

11 of 127

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is fantastic, and I highly recommend him.

Dean's personality is accommodating and patient.

Janice C.

VERIFIED Dean Knecht Painting, Inc. CUSTOMER

12 of 127

Quality 10
10 10
Loyalty Yes
CRITIQUE

He was very helpful with selecting the colors and the selection of brands.

The personalized attention to detail

Josephine R.

VERIFIED Dean Knecht Painting, Inc. CUSTOMER

13 of 127

Quality 10
10 10
Loyalty Yes
CRITIQUE

Wonderful gentleman and wonderful businessman, their work ethics are fantastic.

I would say it would be his work ethic.

Carol G.

VERIFIED Dean Knecht Painting, Inc. CUSTOMER

14 of 127

Quality 10
10 10
Loyalty Yes
CRITIQUE

He just did a very good job, and his staff is very courteous and professional.

I really can't think of anything at the moment.

Dino J.

VERIFIED Dean Knecht Painting, Inc. CUSTOMER

15 of 127

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very dependable, and his crew is friendly and courteous.

He is a nice man and easy to work with.

Linda S.

VERIFIED Dean Knecht Painting, Inc. CUSTOMER

16 of 127

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were exceptionally neat. They swept my whole back yard and cleaned up every evening.

The main thing is that their painting is very neat.

Francine U.

VERIFIED Dean Knecht Painting, Inc. CUSTOMER

17 of 127

Quality 10
10 10
Loyalty Yes
CRITIQUE

Their work is excellent, and they have a friendly service.

He is a perfectionist.

Karen G.

VERIFIED Dean Knecht Painting, Inc. CUSTOMER

18 of 127

Quality 10
10 10
Loyalty Yes
CRITIQUE

He was very professional.

I don't know.

Vicki M.

VERIFIED Dean Knecht Painting, Inc. CUSTOMER

19 of 127

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very professional.

They did a house for me in South San Francisco and then came out to my house in San Leandro at 8:00 AM sharp. They didn't leave until 7:00 PM. I can't say enough about his services.

J. C. C.

VERIFIED Dean Knecht Painting, Inc. CUSTOMER

20 of 127

Quality 10
10 10
Loyalty Yes
CRITIQUE

Quality and thoroughness

They are easy to work with. I'm a contractor, so when I tell them what needs to be done, or if I suddenly change something, they always make sure I'm satisfied.

Read All 127 Survey Responses at Ratings View