Marc Bush: A Direct Connection
By James Florence, Diamond Certified Resource Reporter
DANVILLE — After several years acting as a liaison between flooring manufacturers and retailers, Marc Bush shifted to the opposite side of the spectrum to work directly with customers. “I used to be a distributor sales rep and represented numerous manufacturers to retailers and homebuilders throughout the East Bay,” he explains. “After doing that for 12 years, I was hired at Danville Hardwood Company Incorporated, which was a complete change of pace since I’d never dealt with the public before. I used to train retailers on how to sell products, but now that I’m a retailer myself, I get to share my knowledge directly with customers, which is really neat.”
Today, as operations manager at Danville Hardwood Company Incorporated, Marc says his favorite part of his job is helping customers make informed decisions. “I enjoy educating customers about their options and helping them find products that meet their needs. Ultimately, the choice is theirs to make, but I’m always happy to guide them by providing as much information as they need.”
A resident of Brentwood (where he lives with his wife, Pamela, and daughter, Lindsay), Marc expresses his appreciation for the matchless quality of Bay Area life. “The Bay Area has the best of everything. The weather is phenomenal, the people are friendly…it’s just a great place to live. I have friends who grew up here and later moved away, and most have regretted it, so that tells you something.”
Outside of work, Marc devotes much of his time to a specific hobby. “I love kayak fishing for bass out on the California Delta,” he says. “I do it at least once a week, more often during the summer. Fishing in the Delta is very difficult—the technique that worked one day won’t necessarily work the next. It’s like a chess match between you and the fish, where you have to figure out what they want, which is a challenge I enjoy.” When he’s not trying to hook a bass, Marc can often be found supporting his wife and daughter in their favorite pastime. “Pamela and Lindsay are into horses and do a fair amount of competing, so we spend a lot of family time attending their events.”
When asked about a professional philosophy, Marc espouses the importance of respect. “One of the biggest things I learned from my dad is to treat people with the same respect that I’d want to be shown,” he says. “That continues to be my mantra today. Whether I’m working with a homeowner or a professional colleague, I always try to be respectful in my dealings with others. I think if you stick to that, things will generally go pretty well.”
When asked the first thing he’d do if he were to retire tomorrow, Marc says he’d see the world. “Besides spending more time kayak fishing, I’d like to travel. There are a few places on my bucket list, including Costa Rica, New Zealand and Paris, so I would definitely visit those, as well as a few others.”
Ask Me Anything!
Q: What’s your favorite sports team?
A: The San Francisco Giants.
Q: If you could time-travel, would you go to the past or the future?
A: The future, just to see what’s coming next, like flying cars or teleportation.
Q: Are you an early bird or a night owl?
A: Probably a night owl—although, with bass fishing, you have to be an early bird.
Q: If you could immediately master a musical instrument, what would you choose?
Q: What’s your favorite thing to eat for dessert?
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A: Ice cream.