Diamond Certified Company Report

Bell Brother’s Heating & Air

Diamond Certified Company Report

Bell Brother’s Heating & Air

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 128 VERIFIED CUSTOMERS i

Carolyn M.

VERIFIED Bell Brother’s Heating & Air CUSTOMER

1 of 128

Quality 10
10 10
Loyalty Yes
CRITIQUE

I thought they were good the last time they were here.

They are pros and they do a lot more than just HVAC stuff if we need it.

Bob C.

VERIFIED Bell Brother’s Heating & Air CUSTOMER

2 of 128

Quality 9
9 10
Loyalty Yes
CRITIQUE

Yeah, I guess I would tell other people about them. I have been happy so far.

They do good business.

Len W.

VERIFIED Bell Brother’s Heating & Air CUSTOMER

3 of 128

Quality 9
9 10
Loyalty Yes
CRITIQUE

They are worth considering if you want to have a heater installed.

Punctual, they got the job done on schedule, and they were straightforward.

Read All 128 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

Kenny Bell (L) and Jerry Bell are owners of Bell Brother's Heating & Air.

ABC Cooling, Heating and Plumbing is now part of the Bell Brother’s family. Bell Brother’s is one of the largest providers of plumbing, heating and air conditioning services in California. “With the merger of these two exceptional companies, our clients can expect nothing less than the very best in heating, air conditioning and plumbing services!” says co-owner Kenny Bell.

Bell Brother’s Heating and Air was founded in 1991 in Elk Grove, California by Kenny and his brother, Jerry Bell. After more than 25 years in the HVAC business, Bell Brother’s has expanded to not only specialize in heating and air services, but windows, plumbing, ductwork and insulation as well.

With more than $5 million in Home Energy Upgrade rebates earned for its customers, Bell Brother’s has established itself as a leader in California’s Home Energy Upgrade Program for utility companies SMUD and PG&E. Today, the company has 140 trucks on the road and more than 200 employees who serve the Greater Sacramento Area and parts of the seven surrounding counties.

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Bell Brother’s Heating & Air

COMPANY CONTACT
Service AREA

Santa Clara County
San Mateo County
Alameda County
Contra Costa County

Solano County

Placer County

San Joaquin County

Stanislaus County

Sacramento County

El Dorado County

Yolo County

SERVICES PERFORMED

Residential Air Conditioning and Heating, Including Maintenance, Repair and Equipment Replacement; Ductwork; Zoning; Air Filtration; Indoor Air Quality System Installation; Insulation; ThermaShield Radiant Barrier Installation; Water Heaters; Tankless Water Heaters; Water Filtration Systems; Water Conditioning Systems; Plumbing Maintenance, Repair and Replacement; Sewer Replacement; Drain Clearing

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Bell Brother’s Heating & Air

A Bell Brother’s Heating & Air technician works on a client’s insulation project.

Company Profile

ABC Cooling, Heating and Plumbing is now part of the Bell Brother’s family. Bell Brother’s is one of the largest providers of plumbing, heating and air conditioning services in California. “With the merger of these two exceptional companies, our clients can expect nothing less than the very best in heating, air conditioning and plumbing services!” says co-owner Kenny Bell.

Bell Brother’s Heating and Air was founded in 1991 in Elk Grove, California by Kenny and his brother, Jerry Bell. After more than 25 years in the HVAC business, Bell Brother’s has expanded to not only specialize in heating and air services, but windows, plumbing, ductwork and insulation as well.

With more than $5 million in Home Energy Upgrade rebates earned for its customers, Bell Brother’s has established itself as a leader in California’s Home Energy Upgrade Program for utility companies SMUD and PG&E. Today, the company has 140 trucks on the road and more than 200 employees who serve the Greater Sacramento Area and parts of the seven surrounding counties.

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Company Philosophy

“Our number one goal is to make each customer a lifetime customer, so we work hard to make sure they’re 100 percent satisfied with every aspect of our work. We’re here to provide them with great HVAC and plumbing service at a great value, and if they ever have an issue, we’ll do whatever it takes to make it right.”

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Comparative Summary

In 1982, Jerry and Kenny Bell attended HVAC school in Phoenix, Arizona, where they learned the basics of heating and air. After graduating at the top of their class, they went to work in the trades and learned the HVAC business. In 1985, they were given the opportunity to go into the pizza business. They opened a pizza parlor in their hometown and worked for local HVAC contractors at the same time. In 1991, they began Bell Brother’s Heating & Air. With one old pizza delivery truck converted into a service truck, they placed an ad in the phone book. They made pizza and waited for the phone to ring, hoping for a service call. When one came in, they would change their shirts and service their customers. In 1995, the HVAC portion moved into its own building and hired its first employees. Their goal was to become the premier heating and cooling service company in the area.

After more than 25 years in business, Bell Brother’s Heating & Air has expanded to not only specialize in heating and air services, but windows, plumbing, ductwork and insulation as well. With more than $5 million in Home Energy Upgrade rebates earned for its customers, the company has established itself as a leader in California’s Home Energy Upgrade Program for utility companies SMUD and PG&E. Today, Bell Brother’s has 140 trucks on the road and more than 200 employees who serve the Greater Sacramento Area and parts of the seven surrounding counties.

Read moreRead Less
Industry Info

If you’re trying to improve your indoor air quality, look into HEPA technology.

If you suffer from allergies, asthma, irritating or painful skin conditions, or other symptoms commonly associated with poor indoor air quality, an in-home HEPA filtration system can make life easier for you and your family.

High-efficiency particulate air (HEPA) technology is designed to remove fine particles from the air. In fact, in order to qualify as a HEPA filter, an air filter must remove at least 99.97 percent of airborne particles that are 0.3 micrometers or larger. (Beware of filters that have qualifiers such as “HEPA-like,” “HEPA-style” and “99 percent HEPA”—they haven’t passed the same quality standards.) HEPA filtration is required by law in all California medical facilities, and it can also be found in many vacuum cleaners, airplanes, vehicles, and other filtered devices and buildings.

HEPA filtration is often more expensive than other types of filtration systems, but its high efficiency and quality make it a worthwhile investment, especially in medical situations and homes or businesses that have poor indoor air quality. Since HEPA filters can reduce the spread of illnesses, bacteria, viruses and allergens, many homeowners are pairing them with air duct cleaning to make their homes cleaner and more comfortable.

The key to air duct cleaning and HEPA filtration is hiring a certified company with the experience, skill, and equipment to do the job correctly. First, you need a professional to thoroughly clean your air duct system. The HEPA filtration needs to be installed as soon as the system is clean. Then, yearly maintenance procedures need to be performed to keep the HEPA filters working smoothly.

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Frequently Asked Questions

Q: Can you give me a price estimate over the phone?
A: We’re a flat-rate company, so we don’t offer quotes over the phone. After our technician provides you with a complete analysis, he will be able to determine what needs to be done and provide you with a firm estimate.

Q: Are your technicians trained and experienced?
A: Yes. Every installer, design consultant, and service technician at Bell Brother’s undergoes consistent year-round training to stay updated on the latest advancements in the HVAC and plumbing industries.

Q: Will I be able to identify your technicians when they come to my home?
A: Absolutely. Our technicians drive Bell Brother’s trucks and wear Bell Brother’s uniforms that include ID badges, so they’ll be easily identifiable. Prior to our technician’s arrival, one of our dispatchers will call and let you know the technician is on the way. They’ll also send you an email with your technician’s photo so you’re fully aware of who’s coming to your home.

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SELECTED PHOTOS FROM Bell Brother’s Heating & Air

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Diamond Certified RATINGS ON Bell Brother’s Heating & Air
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 128 VERIFIED CUSTOMERS i

Carolyn M.

VERIFIED Bell Brother’s Heating & Air CUSTOMER

1 of 128

Quality 10
10
Loyalty Yes
CRITIQUE

I thought they were good the last time they were here.

They are pros and they do a lot more than just HVAC stuff if we need it.

John G.

VERIFIED Bell Brother’s Heating & Air CUSTOMER

2 of 128

Quality 10
10
Loyalty Yes
CRITIQUE

I like the company and the people. I am happy to recommend them. They have good prices and they do honest work that is backed.

There is a lot, but the number one thing is their ability to work through problems that came up.

Donna H.

VERIFIED Bell Brother’s Heating & Air CUSTOMER

3 of 128

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them. They are professional and know what they are doing.

They have knowledgeable technicians.

Joan K.

VERIFIED Bell Brother’s Heating & Air CUSTOMER

4 of 128

Quality 10
10
Loyalty Yes
CRITIQUE

This industry is tough. It is hard to find a reliable company, but the job that they did was done quickly.

They have competitive prices.

Myles M.

VERIFIED Bell Brother’s Heating & Air CUSTOMER

5 of 128

Quality 10
10
Loyalty Yes
CRITIQUE

Well, I thought they were okay. I would recommend them.

They knew what they were doing.

Dan D.

VERIFIED Bell Brother’s Heating & Air CUSTOMER

6 of 128

Quality 10
10
Loyalty Yes
CRITIQUE

We have used them a couple times. They have done well and they are coming back in April for routine maintenance.

They come out when they are scheduled.

Pat

VERIFIED Bell Brother’s Heating & Air CUSTOMER

7 of 128

Quality 10
10
Loyalty Yes
CRITIQUE

I think they do a good job. They make sure everything is in working order.

They show up when they are supposed to.

Mike B.

VERIFIED Bell Brother’s Heating & Air CUSTOMER

8 of 128

Quality 10
10
Loyalty Yes
CRITIQUE

They do a good job.

They do a good job.

Mike M.

VERIFIED Bell Brother’s Heating & Air CUSTOMER

9 of 128

Quality 10
10
Loyalty Yes
CRITIQUE

They are the best HVAC guys that I have ever dealt with.

They tell the truth and the cost of the service tells it all.

Jason F.

VERIFIED Bell Brother’s Heating & Air CUSTOMER

10 of 128

Quality 10
10
Loyalty Yes
CRITIQUE

They make getting a new system installed easier than anyone. The price is perfect, maybe a little high, but when you see these guys, you will understand why.

They have knowledgeable and professional technicians who come to the house. I don't feel like I'm going to get robbed if I let them in the house, which for me is priceless.

Kathie M.

VERIFIED Bell Brother’s Heating & Air CUSTOMER

11 of 128

Quality 10
10
Loyalty Yes
CRITIQUE

Recommended

Quality

Julie H.

VERIFIED Bell Brother’s Heating & Air CUSTOMER

12 of 128

Quality 10
10
Loyalty Yes
CRITIQUE

I used them once, a very long time ago. It was a very quick service, so there wasn't much to it.

I have no idea. They did their job I guess.

Mary A.

VERIFIED Bell Brother’s Heating & Air CUSTOMER

13 of 128

Quality 10
10
Loyalty Yes
CRITIQUE

I thought they did a good job. They are always on time for their routine visits, so I couldn't really ask for much more.

They are always on time.

Kay W.

VERIFIED Bell Brother’s Heating & Air CUSTOMER

14 of 128

Quality 10
10
Loyalty Yes
CRITIQUE

Call them if you need HVAC stuff. They are my go-to people.

No idea, I mean I guess I would say their honesty, they don't try to sell us things that we don't need.

John N.

VERIFIED Bell Brother’s Heating & Air CUSTOMER

15 of 128

Quality 10
10
Loyalty Yes
CRITIQUE

Use them.

They get the work done.

Janice O.

VERIFIED Bell Brother’s Heating & Air CUSTOMER

16 of 128

Quality 10
10
Loyalty Yes
CRITIQUE

I would tell people that they are good.

They are good plumbers who have okay pricing.

Lyle S.

VERIFIED Bell Brother’s Heating & Air CUSTOMER

17 of 128

Quality 10
10
Loyalty Yes
CRITIQUE

Really professional, they keep everything up to date and are available if we need them.

They are easy to work with.

Debbie G.

VERIFIED Bell Brother’s Heating & Air CUSTOMER

18 of 128

Quality 10
10
Loyalty Yes
CRITIQUE

They do a good job, very knowledgeable.

I like that they are friendly, really personable.

Rich E.

VERIFIED Bell Brother’s Heating & Air CUSTOMER

19 of 128

Quality 10
10
Loyalty Yes
CRITIQUE

Well, I guess I would tell people about them. I have been happy with their service.

They are in and out.

Jose J.

VERIFIED Bell Brother’s Heating & Air CUSTOMER

20 of 128

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them to another property manager, as I was really kept in the loop.

They took care of the situation when it came to keeping the tenant in the loop, and they provided me with good quotes.

Read All 128 Survey Responses at Ratings View

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