Question 1

How long will it take to repair my car?

Accepted Answer

It depends on the work that needs to be done. First, we need to disassemble the car so we can do a full inspection. Then we have to submit an estimate for insurance approval. Once it gets approved, we’ll order the parts and do the repairs. There are lots of steps, so it can take a couple of weeks or even months. It also depends on whether we have the parts in stock or if they’re backordered. Regardless, we’ll give you a time estimate before we get started and keep you updated if anything changes.

Question 2

Can you give me a ride after I drop off my vehicle?

Accepted Answer

Yes. Just let us know that you need a ride when you schedule your service and we’ll arrange something.

Question 3

Can you help me get a rental car?

Accepted Answer

Yes, we can arrange a rental car for you or have a rental company pick you up from our shop. After you’re done, you can just leave the rental at our shop and we’ll take care of the return for you.

Question 4

Can you help me with my insurance claim?

Accepted Answer

Absolutely. We can help you call your insurance company and guide you through the process to connect you with the adjuster.

Question 5

Will the new paint color match my existing paint?

Accepted Answer

We always do our best to match paint colors, including faded paint.

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