Diamond Certified Company Report

Attic Pros, Inc.

Diamond Certified Company Report

Attic Pros, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 100 VERIFIED CUSTOMERS i

Russ B.

VERIFIED Attic Pros, Inc. CUSTOMER

1 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say that you can trust they will really do their best to resolve any issues. They came out over and over until the problem was gone with no additional billing. I think they really care about their reputation and want their customers to be happy.

They followed through with everything.

Katrina H.

VERIFIED Attic Pros, Inc. CUSTOMER

2 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were punctual, and they knew what they were doing. They were easy to work with and easy to schedule.

They were very thorough in the job that they did.

Jacob M.

VERIFIED Attic Pros, Inc. CUSTOMER

3 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

Great pricing, very flexible on scheduling, and very organized in terms of the billing process, and as far as the work goes, they have their own proprietary insulation that they use for the attic. They are very highly rated and recommended.

I think they just seem like a prompt organization all together, and they excelled on all the criteria I was looking for.

Read All 100 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

Attic Pros, Inc. cleans attics and crawl spaces, replaces insulation, installs attic fans and radiant barriers, and provides other services that improve indoor air quality for residential clients throughout the Greater Bay Area. The company can also remove animal waste and insulation that has been damaged by rodents, and its technicians are available seven days a week for its customers’ convenience.

Owner Leo Molchanov says Attic Pros’ dedication to customer satisfaction has been a key factor in its success. “Our goal is always the same on each job: make sure the client is 100 percent satisfied with every aspect of our work. Everyone who works here is friendly and professionally trained, and they work on each home as if it was their own.”

Attic Pros performs a follow-up inspection after every job is complete to ensure the work was performed correctly and the customer is happy with the results, which Mr. Molchanov says is important for maintaining a loyal clientele base. “We take the time to make sure everything has been delivered to our clients as promised, which they really appreciate. They know that whenever they call us, we’ll be there to resolve their issues.”

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Attic Pros, Inc.

COMPANY CONTACT
Service AREA

The Greater Bay Area

SERVICES PERFORMED

Attic & Crawl Space Cleaning
Attic & Crawl Space Insulation Removal & Replacement
Weather Proofing & Rodent Proofing
Attic Fan Installation
Radiant Barriers

BRANDS Supported
  • Knauf Insulation

  • Owens Corning

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Attic Pros, Inc.

Company Profile

Attic Pros, Inc. cleans attics and crawl spaces, replaces insulation, installs attic fans and radiant barriers, and provides other services that improve indoor air quality for residential clients throughout the Greater Bay Area. The company can also remove animal waste and insulation that has been damaged by rodents, and its technicians are available seven days a week for its customers’ convenience.

Owner Leo Molchanov says Attic Pros’ dedication to customer satisfaction has been a key factor in its success. “Our goal is always the same on each job: make sure the client is 100 percent satisfied with every aspect of our work. Everyone who works here is friendly and professionally trained, and they work on each home as if it was their own.”

Attic Pros performs a follow-up inspection after every job is complete to ensure the work was performed correctly and the customer is happy with the results, which Mr. Molchanov says is important for maintaining a loyal clientele base. “We take the time to make sure everything has been delivered to our clients as promised, which they really appreciate. They know that whenever they call us, we’ll be there to resolve their issues.”

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Company Philosophy

“Our clients are very important to us, so we approach their projects in a highly professional manner and utilize our expertise to quickly take care of their problems and ensure their homes are clean and safe. Their happiness is our number one priority.”

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for attic and crawl space cleaning companies that have earned the prestigious Diamond Certified award. For Attic Pros, Inc., the key to keeping customers happy is simple: take the time to make sure every aspect of its work has been performed as promised. “Our clients know that whenever they call us, we’ll be there to resolve their issues,” says owner Leo Molchanov. “Our goal is to achieve 100 percent customer satisfaction on every job.”

Attic Pros has been cleaning attics and crawl spaces, replacing insulation, installing attic fans and radiant barriers, and providing other services that improve indoor air quality for residential clients throughout the Greater Bay Area since 2012. The company also removes animal waste and damaged insulation, and its technicians are available seven days a week for the convenience of its customers.

Unlike attic and crawl space cleaning companies that hire inexperienced workers in an effort to reduce their operating costs, Attic Pros employs highly trained technicians who have several years of industry experience. “Everyone who works here is friendly and trained to work on each home as if it was their own,” says Mr. Molchanov. “Also, every jobsite is run by a supervisor who makes sure the work is being completed to our high standards.”

Attic Pros further differentiates itself from its competition by performing follow-up inspections after its projects are complete. “We go back two to three weeks after we finish a job to make sure everything was done as promised,” says Mr. Molchanov. “In addition, we offer a five-year labor warranty for rodent proofing and insulation installation, so our clients can rest assured that they won’t have any more issues with their attics or crawl spaces.”

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Industry Info

Why hire a professional attic cleaning service?

As with many home improvement services, attic cleaning can be done by just about anyone, but there are several reasons why hiring an attic cleaning company is a better option. “Some people hear rodents scratching around in their attics, which requires the attention of a professional,” explains Leo Molchanov, owner of Attic Pros, Inc. in Oakland. “Other people want to save money on their energy bills by installing insulation or attic fans.”

Here are some more reasons for hiring a professional attic cleaning company:

DIY can be a mess
Attics are usually full of stored items, insulation and wiring, so homeowners who try to clean their own attics may find that they’re in over their heads. Add to that the frequent presence of rodents and it’s rare to find a homeowner who is able to address all of the needs of their attic or crawl space. Professionals have the tools, knowledge and skills to clean up tough messes.

Rodent removal, cleanup and prevention
Rodents love attics and crawl spaces, and once one makes its way into your home, many more will likely follow. Professional attic cleaning companies can clean rodent messes, sanitize the area, and block holes and entry points to prevent reinfestation.

Better home efficiency
Professional attic cleaning services have a range of options to help make your home more energy-efficient. This can save you money over the long run and make your home more comfortable year-round. Along with cleaning your attic and crawl space, most professionals can replace insulation and install attic fans or moisture barriers.

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Frequently Asked Questions

Q: Can you stop rodents from getting into my attic?
A: Yes. We’ll repair holes in your attic and secure the openings so rodents can’t get in anymore. We use steel mesh wire because it’s the most reliable and durable material that we’ve found.

Q: What types of insulation do you install?
A: We work with many types of insulation, including fiberglass and blown-in products. Once we determine your needs, we’ll explain your insulation options.

Q: Can you install attic fans?
A: Yes. Attic fans are in demand right now because more people are concerned about their high energy bills. The new models of attic fans are very powerful and efficient, so it might be a good idea to install one in your home, depending on your energy needs.

Q: What can you do for my attic space?
A: We can clean your attic, install new insulation and make your home more energy-efficient.

Q: Will my job qualify for rebates?
A: It depends on the location of your home and the type of work. Once we determine the specifics of your job, we can find out if there are any applicable rebates from your city or the state.

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SELECTED PHOTOS FROM Attic Pros, Inc.

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Diamond Certified RATINGS ON Attic Pros, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 100 VERIFIED CUSTOMERS i
Attic Pros, Inc. : Average 9.2 out of 10 based on 100 unique customer surveys of customer satisfaction.

Russ B.

VERIFIED Attic Pros, Inc. CUSTOMER

1 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say that you can trust they will really do their best to resolve any issues. They came out over and over until the problem was gone with no additional billing. I think they really care about their reputation and want their customers to be happy.

They followed through with everything.

Jacob M.

VERIFIED Attic Pros, Inc. CUSTOMER

2 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

Great pricing, very flexible on scheduling, and very organized in terms of the billing process, and as far as the work goes, they have their own proprietary insulation that they use for the attic. They are very highly rated and recommended.

I think they just seem like a prompt organization all together, and they excelled on all the criteria I was looking for.

Katrina H.

VERIFIED Attic Pros, Inc. CUSTOMER

3 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were punctual, and they knew what they were doing. They were easy to work with and easy to schedule.

They were very thorough in the job that they did.

Eliza C.

VERIFIED Attic Pros, Inc. CUSTOMER

4 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend them, but I think they overcharged me for vacuuming out something in the basement.

The workers were very professional, and they cleaned up really well.

Linda L.

VERIFIED Attic Pros, Inc. CUSTOMER

5 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say that they put a lot into their service. They follow through with what they say. I saw before and after pictures, and all I can say is that my money was well worth the peace of mind I now have.

I don't have any more horrible thoughts about unsanitary stuff.

William D.

VERIFIED Attic Pros, Inc. CUSTOMER

6 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very informative at first. They went through the whole process, and they explained from beginning to end what was going to happen, so I knew what the process would be.

The initial contact, setting the appointment, and getting a response from them, which was within 10 minutes of my first call, and within 24 hours, a representative came to our house, did a full inspection, and gave us a full report.

Donna M.

VERIFIED Attic Pros, Inc. CUSTOMER

7 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

Use them.

They told me what they were going to do, and they did it. Their price was fine and it was worth it. They had good insulation.

Lori S.

VERIFIED Attic Pros, Inc. CUSTOMER

8 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They went beyond my expectations.

They helped solve problems that I didn't realize I had.

Lorrie B.

VERIFIED Attic Pros, Inc. CUSTOMER

9 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

If you need them, they are wonderful.

They were quick, thorough, and they knew what they were doing.

Mike M.

VERIFIED Attic Pros, Inc. CUSTOMER

10 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend their company to anyone with pest issues. It is a process removing all of the feces and damaged stuff. I can say they did an amazing job at it.

Well, just what I said, they did an overall great job, and they were very persistent.

Kelly H.

VERIFIED Attic Pros, Inc. CUSTOMER

11 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend their service. They were really helpful and professional for us. They did an amazing job getting rid of all the left over stuff.

Well, they did a great job, so nothing specific other than that.

Tom M.

VERIFIED Attic Pros, Inc. CUSTOMER

12 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

It is money well spent.

I am impressed when people know more than I do. They were supposed to fumigate the attic, and I had it open, but Omar told me that I wouldn't want to do that at that time. He let me know when he would come back for his 2-week follow-up, and he could do it then. A different technician came out and was not equipped to do that. I talked to the company, and they followed up. They sent another technician to fumigate correctly. I got my money's worth and then some, as they came out for an extra trip and they included that in the original price. They are at the top or close to it.

Anthony C.

VERIFIED Attic Pros, Inc. CUSTOMER

13 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They came out, and they were thorough. They were very transparent, and they used a camera to show us exactly what they were doing. They told us beforehand exactly what to expect, and they delivered. They were professional and friendly.

They came out, and they were thorough. They were very transparent, and they used a camera to show us exactly what they were doing. They told us beforehand exactly what to expect, and they delivered. They were professional and friendly.

Scott B.

VERIFIED Attic Pros, Inc. CUSTOMER

14 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

It was very reasonable, they gave good advice, and they had quick service.

I liked the quality of the work.

Mickie D.

VERIFIED Attic Pros, Inc. CUSTOMER

15 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say that the salesperson covered the program well, and they were efficient in doing the work.

They did overall good work.

Kathy D.

VERIFIED Attic Pros, Inc. CUSTOMER

16 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did the job, and they have come back numerous times. They had a mishap of falling through my ceiling, but they did repair it.

They were thorough, clean, and professional.

Carol G.

VERIFIED Attic Pros, Inc. CUSTOMER

17 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They came out and got rid of the rats. They put down some new insulation in the attic, and they checked under the house.

They were very professional.

Michael M.

VERIFIED Attic Pros, Inc. CUSTOMER

18 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

What they did for me didn't cost that much, and it has held up. It was perfect and done well.

They were quick, efficient, and in and out within a day.

Brad C.

VERIFIED Attic Pros, Inc. CUSTOMER

19 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were in and out quickly. They took care of my problem. The guys were clean and polite.

The two guys who came out, they were gentlemen and easy to work with. They were really clean considering what they had to deal with.

Bill J.

VERIFIED Attic Pros, Inc. CUSTOMER

20 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

Call them if you need help.

The people explained what they did and then went ahead and did an excellent job.

Read All 100 Survey Responses at Ratings View