Diamond Certified Company Report

ARS® / Rescue Rooter®

Diamond Certified Company Report

ARS® / Rescue Rooter®

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 1032 VERIFIED CUSTOMERS i

Anne M.

VERIFIED ARS® / Rescue Rooter® CUSTOMER

1 of 1032

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them. They do good work, they're responsive, and they have a competitive price.

They came out on time, they did the job they promised to do, and they had a pretty quick turnaround time.

Brandy

VERIFIED ARS® / Rescue Rooter® CUSTOMER

2 of 1032

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very courteous and quick.

They fixed the problem.

Ella S.

VERIFIED ARS® / Rescue Rooter® CUSTOMER

3 of 1032

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do the job.

They were friendly, timely, and straightforward. After they finished the job, we've had no problems.

Read All 1032 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

ARS® / Rescue Rooter® provides a variety of residential and commercial plumbing services for clients throughout the Bay Area. The company offers 24/7 emergency service and can also schedule appointments to accommodate clients’ schedules. Its services include drain cleaning and maintenance, trenchless sewer repair, line location, and plumbing repair and maintenance (including water heaters).

ARS / Rescue Rooter uses a state-of-the-art video sewer inspection system to quickly pinpoint blockage problems. It’s also an exclusive carrier of DrainRight® Drain Maintainer, a special formula that prevents pipe clogs by liquefying and dispersing grease, soap scum, food residue, and other waste build-up. Drain Maintainer is 100 percent biodegradable, nonacidic, noncaustic, noncorrosive and safe to use on any pipe or drain.

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Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON ARS® / Rescue Rooter®

COMPANY CONTACT
Service AREA

Alameda County
Contra Costa County
San Francisco
Marin County
San Mateo County
Santa Clara County
Santa Cruz County

SERVICES PERFORMED

Plumbing Repair & Replacement
Residential & Commercial
Drain Cleaning
Sewer Repair
Line Location
Video Sewer Inspection
Trenchless Sewer Repair
Water Heaters
Toilets
Faucets
Scour Jet®
DrainRight® Drain Maintenance

DIAMOND CERTIFIED RESEARCHED ARTICLES ON ARS® / Rescue Rooter®

ARS® / Rescue Rooter® offers 24/7 emergency plumbing service.

Company Profile

ARS® / Rescue Rooter® provides a variety of residential and commercial plumbing services for clients throughout the Bay Area. The company offers 24/7 emergency service and can also schedule appointments to accommodate clients’ schedules. Its services include drain cleaning and maintenance, trenchless sewer repair, line location, and plumbing repair and maintenance (including water heaters).

ARS / Rescue Rooter uses a state-of-the-art video sewer inspection system to quickly pinpoint blockage problems. It’s also an exclusive carrier of DrainRight® Drain Maintainer, a special formula that prevents pipe clogs by liquefying and dispersing grease, soap scum, food residue, and other waste build-up. Drain Maintainer is 100 percent biodegradable, nonacidic, noncaustic, noncorrosive and safe to use on any pipe or drain.

Read moreRead Less
Company Philosophy

“We value our clients, and we always give them upfront pricing quotes before any work is done. Plumbing emergencies can be disruptive for homeowners, but they’re our everyday business, so we’re able to confidently handle them and help our customers return to their regular lives.”

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SELECTED PHOTOS FROM ARS® / Rescue Rooter®

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ARS® / Rescue Rooter® WEBSITE AND EXTERNAL FEED
COMPANY WEBSITE
www.ARS.com
Diamond Certified RATINGS ON ARS® / Rescue Rooter®
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 1032 VERIFIED CUSTOMERS i
ARS® / Rescue Rooter® : Average 8.5 out of 10 based on 1032 unique customer surveys of customer satisfaction.

Anne M.

VERIFIED ARS® / Rescue Rooter® CUSTOMER

1 of 1032

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them. They do good work, they're responsive, and they have a competitive price.

They came out on time, they did the job they promised to do, and they had a pretty quick turnaround time.

Brandy

VERIFIED ARS® / Rescue Rooter® CUSTOMER

2 of 1032

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very courteous and quick.

They fixed the problem.

Ella S.

VERIFIED ARS® / Rescue Rooter® CUSTOMER

3 of 1032

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do the job.

They were friendly, timely, and straightforward. After they finished the job, we've had no problems.

Robin C.

VERIFIED ARS® / Rescue Rooter® CUSTOMER

4 of 1032

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very nice, he was great. They're good.

I thought the man that came out was polite and knew what he was doing.

Kathi E.

VERIFIED ARS® / Rescue Rooter® CUSTOMER

5 of 1032

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were helpful, friendly, and on time.

They were able to point out a problem that another company said was not a problem. It was a good thing they did too, as I don't need sewage leaking under my home.

Paul L.

VERIFIED ARS® / Rescue Rooter® CUSTOMER

6 of 1032

Quality 10
10 10
Loyalty Yes
CRITIQUE

That they follow up with a survey

That they fixed it the second time

Lorenzo P.

VERIFIED ARS® / Rescue Rooter® CUSTOMER

7 of 1032

Quality 10
10 10
Loyalty Yes
CRITIQUE

Nothing

They showed up when they said they would.

Michael P.

VERIFIED ARS® / Rescue Rooter® CUSTOMER

8 of 1032

Quality 10
10 10
Loyalty Yes
CRITIQUE

Their superb work, and they had fun doing it.

Clean clothes

Lesli R.

VERIFIED ARS® / Rescue Rooter® CUSTOMER

9 of 1032

Quality 10
10 10
Loyalty Yes
CRITIQUE

They came at the time said and did what they said they would do. They tell you what they are doing. There are no surprises. You get your money's worth.

The worker that came out was really friendly and knowledgeable. We learned a few things that we didn't know but should have.

Denan S.

VERIFIED ARS® / Rescue Rooter® CUSTOMER

10 of 1032

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very happy, they were polite, efficient, and good communicators. They were on time, clean, and they took their time. They also walked me through the estimate.

I had confidence in their skills. They were polite and communicative.

Cathy A.

VERIFIED ARS® / Rescue Rooter® CUSTOMER

11 of 1032

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were reliable, courteous, and nice.

I liked the guy that came out. He was very nice.

Henry M.

VERIFIED ARS® / Rescue Rooter® CUSTOMER

12 of 1032

Quality 10
10 10
Loyalty Yes
CRITIQUE

The man that came out was very knowledgeable and professional. He was able to show me some issues with the sewer line and how it's laid out. He was very nice and spoke highly of the company.

Very friendly and knowledgeable

Danelle R.

VERIFIED ARS® / Rescue Rooter® CUSTOMER

13 of 1032

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were professional and prompt.

Their professionalism and prompt response, they were very capable at doing the job, and they explained what they were doing, which was important. They were very nice.

Ronald P.

VERIFIED ARS® / Rescue Rooter® CUSTOMER

14 of 1032

Quality 10
10 10
Loyalty Yes
CRITIQUE

Just to call them up and get an estimate

He was nice and I got my new toilet, a high boy.

Janelle C.

VERIFIED ARS® / Rescue Rooter® CUSTOMER

15 of 1032

Quality 10
10 10
Loyalty Yes
CRITIQUE

They know their business.

They know what they are doing.

Charles E.

VERIFIED ARS® / Rescue Rooter® CUSTOMER

16 of 1032

Quality 10
10 10
Loyalty Yes
CRITIQUE

They showed up reasonably quickly under the circumstances and the price was as predicted.

They got here and they did it.

Jeff S.

VERIFIED ARS® / Rescue Rooter® CUSTOMER

17 of 1032

Quality 10
10 10
Loyalty Yes
CRITIQUE

It was easy to coordinate for them to take care of the job and they did it pretty quickly.

I guess the ease of coordinating the project.

Eric P.

VERIFIED ARS® / Rescue Rooter® CUSTOMER

18 of 1032

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are a professional service that knows what they are doing as far as plumbing goes.

They got the problem fixed.

Lindalee A.

VERIFIED ARS® / Rescue Rooter® CUSTOMER

19 of 1032

Quality 10
10 10
Loyalty Yes
CRITIQUE

To use them

They are very professional, they were right on time, and I had no complaints at all.

Marie S.

VERIFIED ARS® / Rescue Rooter® CUSTOMER

20 of 1032

Quality 10
10 10
Loyalty Yes
CRITIQUE

That they were shorthanded, but they got someone out here for me who was an excellent worker and very professional and he was outstanding.

That they weren't overly priced and they did a good job. I haven't had any problems since.

Read All 1032 Survey Responses at Ratings View