Diamond Certified Company Report

All N One Pest Eliminators

Diamond Certified Company Report

All N One Pest Eliminators

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 100 VERIFIED CUSTOMERS i

Elizabeth M.

VERIFIED All N One Pest Eliminators CUSTOMER

1 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I haven't had any insects. I originally called them about pigeons and most companies don't take care of that.

They do their job unobtrusively, and they come every two months. They spray around the base of the house, as opposed to spraying the plants, and it seems to work fine.

Donna

VERIFIED All N One Pest Eliminators CUSTOMER

2 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I use them every two months, continuously, for gophers. They also spray around my house to get rid of the ants. They did exactly what I asked them to do, and they are so much better than Clark Pest Control.

They come when they say they're going to, and they do what they say they're going to do. They agree to come when I want them to come. They're great.

Evan M.

VERIFIED All N One Pest Eliminators CUSTOMER

3 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have great customer service, and they are very detailed. Jesse did a very good job, and he explained everything he was doing.

They got rid of the cockroaches from my house completely.

Read All 100 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Mario Martinez, Owner

All N One Pest Eliminators provides a wide range of pest control services for residential and commercial clients in Contra Costa, Alameda, Solano, and Napa Counties. The company has the training and licenses to deal with everything from insects like cockroaches, bees and bedbugs to rodents like rats and gophers, and it also performs restoration and sanitation work on attics, basements, and crawlspaces that have recently experienced pest or rodent infestations.

Office Manager Kristy Martinez says All N One Pest Eliminators’ “one-stop shop” capabilities and customer-oriented business practices have allowed it to develop and maintain a loyal clientele base. “As a family-owned and operated company, we believe in the importance of personalized service. That’s why we listen closely to our customers, answer their questions and provide them with effective solutions to their pest or rodent problems.”

In addition to one-time pest control services, All N One Pest Eliminators offers ongoing maintenance packages that include monthly, bi-monthly and quarterly options. “We customize every service package to suit the client’s individual needs,” explains Ms. Martinez. “By taking the time to determine the problem, we’re able to offer the best solutions, pricing and warranties while ensuring the long-term safety of each customer’s property.” 

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON All N One Pest Eliminators

COMPANY CONTACT
Service AREA

Contra Costa County
Alameda County
Solano County
Napa County
Berkeley
San Leandro
Oakland
Fremont
Hayward
San Lorenzo
Livermore.

SERVICES PERFORMED

Pest Control
Bedbug Treatment
Wildlife Trapping & Removal
Attic Restoration & Sanitation
Ongoing Maintenance Programs

BRANDS Supported

DIAMOND CERTIFIED RESEARCHED ARTICLES ON All N One Pest Eliminators

Company Profile

All N One Pest Eliminators provides a wide range of pest control services for residential and commercial clients in Contra Costa, Alameda, Solano, and Napa Counties. The company has the training and licenses to deal with everything from insects like cockroaches, bees and bedbugs to rodents like rats and gophers, and it also performs restoration and sanitation work on attics, basements, and crawlspaces that have recently experienced pest or rodent infestations.

Office Manager Kristy Martinez says All N One Pest Eliminators’ “one-stop shop” capabilities and customer-oriented business practices have allowed it to develop and maintain a loyal clientele base. “As a family-owned and operated company, we believe in the importance of personalized service. That’s why we listen closely to our customers, answer their questions and provide them with effective solutions to their pest or rodent problems.”

In addition to one-time pest control services, All N One Pest Eliminators offers ongoing maintenance packages that include monthly, bi-monthly and quarterly options. “We customize every service package to suit the client’s individual needs,” explains Ms. Martinez. “By taking the time to determine the problem, we’re able to offer the best solutions, pricing and warranties while ensuring the long-term safety of each customer’s property.” 

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Company Philosophy

"Our goal is simple: provide safe, environmentally-friendly, cost-effective solutions to our clients' problems. We believe this starts with gaining a full understanding of each customer's needs and concerns. Our dedicated service staff never considers a job complete until the property is completely pest- and rodent-free."

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for pest control companies that have earned the prestigious Diamond Certified award. For All N One Pest Eliminators, the key to maintaining customer satisfaction is living up to its name on every job, regardless of its size. “We’re a genuine one-stop shop when it comes to pest control,” says owner Mario Martinez. “We provide a lot of services that other companies don’t, like attic cleanouts, where we get rid of rodent infestations and clean the mess they left behind. Because of this, our clients don’t have to call two or three different companies to get their needs met–we can take care of it all.”

All N One Pest Eliminators provides pest control services for residential and commercial clients in Alameda, Contra Costa, Solano, and Napa Counties. The company has the in-house capabilities to deal with everything from insects like cockroaches, bees and bedbugs to rodents like rats and gophers, and it also has the training and equipment to perform restoration and sanitation work on attics, basements, and crawlspaces that have recently experienced infestations.

Unlike less experienced pest control companies that don’t have the resources to provide urgent service, All N One Pest Eliminators makes itself available to quickly respond to clients who have immediate needs. “When a customer calls us with an urgent problem, we aren’t going to schedule them for later in the week–we’re going to take care of it right away,” says Mr. Martinez. “Our clients really appreciate our dedication to resolving their issues and ensuring their safety.”

Another distinguishing attribute of All N One Pest Eliminators is its proactive approach to following up with clients after their projects are complete. “Very few pest issues can be fixed in a single visit, which is why follow-up appointments are crucial,” says Mr. Martinez. “Some companies will come out once and never return, but we follow up with our clients to make sure their problems don’t resurface.”

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Industry Info

Due to concerns about the declining honeybee population, it’s important to be conscientious when handling a bee infestation. Any pest control company can get rid of a beehive, but according to Mario Martinez, owner of All N One Pest Eliminators in Antioch, it’s a better idea to call a local beekeeper to do the job. However, even though a beekeeper will happily remove the hive in a safe, responsible way, there are limits to what they’re willing to do. “Depending on the circumstances, a beekeeper may decline a removal that involves substantial difficulty or limited access,” explains Mr. Martinez. In some cases, a beekeeper may be willing to do a difficult job (removing a hive in a chimney, for example) for a fee, but if not, you’ll need to call a pest control professional.

Employ effective preventative measures to keep squirrels out of your home.
Squirrels may be cute, but when they take up residence in your home, they can cause structural damage and other problems. Squirrels will chew through just about anything (including electrical wires) to find materials with which to build their nests. Not only can this cause your electrical system to malfunction, it can also create a fire hazard. Additionally, squirrels can create a health hazard by leaving behind urine and feces that harbor bacteria in the spaces they inhabit.

To effectively remove squirrels from a home, a pest control company must employ the right techniques. One common method is to locate and seal off vulnerable access points to your home so squirrels can’t gain entry. Since squirrels are able to chew through different types of materials, it’s important to use a strong substance like steel meshing to block entryways. Another way to keep squirrels out is to set up one-way exclusion door traps. Both of these methods represent humane, non-lethal ways to prevent squirrels from entering your home.

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Frequently Asked Questions

Q: Will you treat the inside or the outside of my home?

A: It depends on the nature of the infestation, but whenever possible, we prefer to treat the exterior of the home. By reducing the population of pests outside, we can reduce the chances of them entering your home and causing problems.

Q: Will the treatment harm the plants around my home?

A: No. Even after direct contact, the product we apply won’t harm the soil, plants or lawn.

Q: Will the treatment last forever?

A: No. The treatment acts like a barrier surrounding your home, but the chemicals disappear over time. That’s why we have to come back periodically to reapply it.

Q: What kinds of rodents and wildlife do you deal with?

A: We remove bats, gophers, opossums, raccoons, squirrels, rats and pigeons.

Q: How effective are electrical pest control systems?

A: Ultrasonic devices have been tested by entomologists at major universities, and the results show they have little to no effect on insects and other pests. They don’t make the problem worse, but they don’t offer much of a benefit either, so we don’t recommend using them.

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SELECTED PHOTOS FROM All N One Pest Eliminators

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Mario Martinez

Expert CONTRIBUTOR PROFILE
  • Mario Martinez is a 16-year veteran of the pest control industry and owner of All N One Pest Eliminators, a Diamond Certified company. He can be reached at (888) 344-0552 or by email.

Mario Martinez: A Friendly Connection

By James Florence, Diamond Certified Resource Reporter

ANTIOCH — After 15 years in the pest control business, Mario Martinez traces his industry roots back to a friendly connection. “In 2000, a friend of mine got promoted to branch manager for a local pest control company, at which point he offered me a job,” he explains. “Prior to that, I had been working for a company that manufactured chemical landscaping products like liquid fertilizer and weed killer, so it sort of overlapped with pest control. My friend brought me on board and helped me get licensed. After about 10 years working with him, I started my own company, but we continue to be good friends today.”

Today, as owner of All N One Pest Eliminators, Mario says he appreciates the many opportunities his job affords him to help others. “Few pest control companies offer all the services a customer might need, so I like being able to provide a broad range of solutions. Also, as the company has grown, I’ve been able to provide employment for many people, including members of my family, which feels really good.”

A longtime East Bay resident (where he lives with his wife, Kristy, and their two children), Mario expresses his appreciation for the temperate local climate. “Great weather—that’s what I love about working in the Bay Area,” he says. “My job requires me to work outside most of the time, so the nice weather really makes it a pleasure.”

Outside of work, Mario’s favorite pastime is exploring the diverse Bay Area landscape. “My job keeps me pretty busy, but when I get a chance, I like to get away with my family,” he says. “One of our favorite activities is going camping, fishing and jet skiing at local lakes like East Park Reservoir. We just like seeing different places and enjoying everything the Bay Area has to offer.” However, as much as he loves being out and about, Mario also enjoys relaxing at home and watching TV, movies, and sports.

In his life and career, Mario espouses the centrality of honesty. “Honesty is the most important thing,” he affirms. “For example, if we find ourselves in a situation where we aren’t able to help a customer, it’s on us to be upfront and let them know rather than just save face. Even in such instances, which are pretty rare, customers appreciate being told the truth and being treated in a respectful way.”

When asked the first thing he’d do if he were to retire tomorrow, Mario says he’d take a trip. “My wife and I really enjoy traveling, so I’d probably plan a vacation. There are plenty of places we’d like to see and experience, so that would give us an opportunity to do so.”

Ask Me Anything!

Q: Are you a dog person or a cat person?
A: Definitely a dog person. We have two dogs: a miniature chihuahua and a pit bull.

Q: What’s your favorite thing to do on a rainy day?
A: Stay home, order a pizza and watch a movie.

Q: What do you like on your pizza?
A: Pesto, white garlic sauce, artichokes, bacon and chicken.

Q: What’s your favorite holiday?
A: It’s a tie between Thanksgiving and Christmas—everybody gets together and it’s a great family time.

Q: What was your favorite toy as a child?
A: My WWF action figures. I used to have a bunch of them, including Hulk Hogan and Rowdy Roddy Piper, and always had a blast playing with them.

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Expert articles
  • How to Combat a Rodent Infestation

    ANTIOCH — There are a couple of ways to combat a rodent infestation, but in order to ensure both safety and effectiveness, it’s necessary to have an understanding of correct application techniques.

    One popular option for combating a rodent infestation is to use poison, which, while often effective, has at least one substantial downside. Since a rodent continues to be mobile after ingesting poison, when it finally does expire, it could be anywhere in or around your home, resulting in a foul smell from an undetectable carcass. Also, keep in mind that poison can kill secondary animals if proper precautions aren’t taken.

    Due to these risks, it’s critical to apply poison in a safe manner. The best technique is to place the poison in a lockbox specifically designed for pest control application, which will keep pets and other animals out while maintaining access for rodents. However, since rodents are still free to roam after ingesting the poison, these boxes are best used outside the home to avoid the aforementioned carcass recovery issues.

    The other common option for combating a rodent infestation is to use conventional snap traps. Snap traps have been around a long time and are still the most effective way to kill and dispose of rodents. However, like poison, traps can be dangerous for children and pets (not to mention yourself), so be sure to place them in areas where they can’t be easily accessed, whether up out of reach or in a secure box.

    If you’re not having any luck resolving your rodent problem independently, consider calling a professional pest control company. An experienced technician will perform an inspection of your home and let you know the best way to get the issue under control.

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Expert video tip
  • Video: Combating a Rodent Infestation

    Complete Video Transcription:

    ANTIOCH — Host, Sarah Rutan: If you have a rodent problem in your home, you’ll want to combat it in a way that’s both safe and effective. Today we’re in Antioch with Diamond Certified Expert Contributor Mario Martinez of All N One Pest Eliminators to learn more.

    Diamond Certified Expert Contributor, Mario Martinez: Here at All N One Pest Eliminators, we get a lot of rodent calls. We get a lot of customers that call in because they have a rodent problem and they ended up putting poison out, and now they have a really bad smell.

    If you’re having a rodent problem, the best thing to do is call a professional. Let them come out, do an inspection of your home, and let you know how we can get this problem under control. If you are going to use poisons and try to do things yourself, please keep in mind that poison does kill secondary animals. If you don’t put the poison out right, we could have a problem in the future.

    The best way to use poison, if you’re going to use it outside, is in a secure box just like this. It takes a special key in order to open it. When you do open it, there’s the bait, right inside there. It’s locked on, so it can’t come off. The only ones that can get into this box is an animal that is about that size, which is usually about the size of a rat or a mouse.

    And if you do want to use something inside to try to take care of the problem with the rodents, the best thing to use is the old fashion snap trap. It’s been around a long time, and it still works. That way, you can catch the rodent and you can throw it away before it stinks. And that’s my tip of the day.

    Host, Sarah Rutan: To learn more from local top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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All N One Pest Eliminators WEBSITE AND EXTERNAL FEED
  • All N One Pest Eliminators SOCIAL MEDIA FEEDS
Diamond Certified RATINGS ON All N One Pest Eliminators
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 100 VERIFIED CUSTOMERS i
All N One Pest Eliminators : Average 8.9 out of 10 based on 100 unique customer surveys of customer satisfaction.

Elizabeth M.

VERIFIED All N One Pest Eliminators CUSTOMER

1 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I haven't had any insects. I originally called them about pigeons and most companies don't take care of that.

They do their job unobtrusively, and they come every two months. They spray around the base of the house, as opposed to spraying the plants, and it seems to work fine.

Evan M.

VERIFIED All N One Pest Eliminators CUSTOMER

2 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have great customer service, and they are very detailed. Jesse did a very good job, and he explained everything he was doing.

They got rid of the cockroaches from my house completely.

Donna

VERIFIED All N One Pest Eliminators CUSTOMER

3 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I use them every two months, continuously, for gophers. They also spray around my house to get rid of the ants. They did exactly what I asked them to do, and they are so much better than Clark Pest Control.

They come when they say they're going to, and they do what they say they're going to do. They agree to come when I want them to come. They're great.

C.P.

VERIFIED All N One Pest Eliminators CUSTOMER

4 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

Easy to speak to someone, friendly, and personable

They handle my pests.

V.M.G.C.

VERIFIED All N One Pest Eliminators CUSTOMER

5 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a good job, and they do detailed work.

They talk to you first, and they listen. They do an examination of the whole place at the beginning.

D.C.

VERIFIED All N One Pest Eliminators CUSTOMER

6 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very reasonable, they are on time, and if I have any problems, they call me right away. They will call the same day or as soon as possible.

The quality of work, I have been working with them for 3 years, and they have not raised the prices. They are a good company.

S.E.S.

VERIFIED All N One Pest Eliminators CUSTOMER

7 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They took care of my problem.

They come out and help you if you have issues with pests.

Brian B.

VERIFIED All N One Pest Eliminators CUSTOMER

8 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very conscientious, very nice, and very accommodating.

They are very conscientious, very nice, and very accommodating.

John

VERIFIED All N One Pest Eliminators CUSTOMER

9 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

Good service, I guess

I like the technicians. They are very knowledgeable.

Barbara S.

VERIFIED All N One Pest Eliminators CUSTOMER

10 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I had roof rats and that is not the normal thing that they do, but I am very satisfied with them so far.

I like the fact that they got rid of the rats.

Mark

VERIFIED All N One Pest Eliminators CUSTOMER

11 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were on time and reliable.

Customer service, they respond to your questions and every day needs.

Michael

VERIFIED All N One Pest Eliminators CUSTOMER

12 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very flexible, in terms of scheduling, as I have a busy schedule. They also never hounded me about paying on time, even when I forgot to pay. I'm very satisfied with their services.

I really like their flexibility with their pay schedules, because I didn't pay on time before, and they didn't get upset about it.

Dennis

VERIFIED All N One Pest Eliminators CUSTOMER

13 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

All of the people have been friendly, informative, and responsive to questions. They offered suggestions, and they had good attention to detail.

Probably the fact that they are willing to communicate with the person who requested the service

Tom

VERIFIED All N One Pest Eliminators CUSTOMER

14 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

Jesse is very thorough, and he explains what is going on and what he is doing to help you with your situation.

Jesse gets it done.

Phyllis

VERIFIED All N One Pest Eliminators CUSTOMER

15 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I use them every month. They're very good.

They're here when they're supposed to be. They're usually very nice, and I really like Mario. They take care of us really well.

Mary

VERIFIED All N One Pest Eliminators CUSTOMER

16 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I think they are fine.

I have had them since they started, and I am very satisfied.

Sara B.

VERIFIED All N One Pest Eliminators CUSTOMER

17 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are really reliable, and they will come back out if something isn't right.

They are friendly.

Raquel

VERIFIED All N One Pest Eliminators CUSTOMER

18 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I don't have any little critters around my house, so they work.

The satisfaction of knowing that they come every month, and it is good to know that they are here to spray around the house.

Ted

VERIFIED All N One Pest Eliminators CUSTOMER

19 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very thorough.

They see problems, and they fix them.

Kara

VERIFIED All N One Pest Eliminators CUSTOMER

20 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very friendly, and they do a thorough job.

They are very customer friendly.

Read All 100 Survey Responses at Ratings View