Diamond Certified Company Report

Abrew Repair and Construction

Diamond Certified Company Report

Abrew Repair and Construction

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 74 VERIFIED CUSTOMERS i

Alvin L.

VERIFIED Abrew Repair and Construction CUSTOMER

1 of 74

Quality 10
10 10
Loyalty Yes
CRITIQUE

High quality service, well-managed, and they keep their work place clean and organized. They are responsive.

Quality, they are head and shoulders above the rest.

Bob S.

VERIFIED Abrew Repair and Construction CUSTOMER

2 of 74

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very thorough, they really think through what they are going to do before they do it, and they are able to tackle some very difficult jobs. You can rely on them.

You know that they are going to do a good job.

Carlos A.

VERIFIED Abrew Repair and Construction CUSTOMER

3 of 74

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are great, very detailed, and they definitely do what they say they will do. They have great customer service.

I would give them '10+'. The quality of their work is the best. I have no complaints whatsoever. They make sure everything is taken care of.

Read All 74 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

Abrew Repair and Construction offers a wide range of building and repair services to residential and commercial clients throughout the Greater Bay Area. The company’s residential projects include whole house renovations, kitchen and bathroom remodels, additions, structural work, dry rot removal, and landscaping. Commercial projects range from demolition and ground-up construction to full-phase remodels, renovations and maintenance.

Owner Kevin Abrew is a second-generation owner of Abrew Repair and Construction—his father, Ron, established the company in 1965 and added him as a partner in 1986. Mr. Abrew says he remains committed to the business principles and ethics instilled in him by his father. “We have a longstanding tradition of offering personalized attention to every client and every project. We keep open lines of communication to create the most positive construction experiences possible.”

Abrew Repair and Construction is committed to personalized service, attention to detail, and open communication with customers via regular meetings and updates. This ensures work flows smoothly and is always in accordance with clients’ wishes. Projects are delivered on time and within budget. Abrew Repair and Construction is proactive and stays current on building trends and techniques through interaction with other professionals and industry associations. The result is “an end product of unquestionable quality that always exceeds our customers’ expectations,” says Mr. Abrew.

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Abrew Repair and Construction

Service AREA

Alameda County
Contra Costa County
Hayward
Berkeley
Fremont
San Leandro
Piedmont
Newark
Alameda
Danville
Dublin
San Ramon

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SERVICES PERFORMED

Additions & Remodels
Bathroom & Kitchen Remodeling
Commercial Tenant Improvements
Dry Rot Repair
Design Capabilities
Electrical & Plumbing
Landscaping
Interior & Exterior Painting
Residential/Industrial/Commercial

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Abrew Repair and Construction

A recent bathroom remodeling project by Abrew Repair and Construction

Company Profile

Abrew Repair and Construction offers a wide range of building and repair services to residential and commercial clients throughout the Greater Bay Area. The company’s residential projects include whole house renovations, kitchen and bathroom remodels, additions, structural work, dry rot removal, and landscaping. Commercial projects range from demolition and ground-up construction to full-phase remodels, renovations and maintenance.

Owner Kevin Abrew is a second-generation owner of Abrew Repair and Construction—his father, Ron, established the company in 1965 and added him as a partner in 1986. Mr. Abrew says he remains committed to the business principles and ethics instilled in him by his father. “We have a longstanding tradition of offering personalized attention to every client and every project. We keep open lines of communication to create the most positive construction experiences possible.”

Abrew Repair and Construction is committed to personalized service, attention to detail, and open communication with customers via regular meetings and updates. This ensures work flows smoothly and is always in accordance with clients’ wishes. Projects are delivered on time and within budget. Abrew Repair and Construction is proactive and stays current on building trends and techniques through interaction with other professionals and industry associations. The result is “an end product of unquestionable quality that always exceeds our customers’ expectations,” says Mr. Abrew.

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Company Philosophy

"We're a family-owned business with old-fashioned work ethics, and we want to make each customer feel like they're part of our family. We accept responsibility for the quality of our materials and workmanship and strive to make the construction process a positive experience for everyone involved."

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Comparative Summary

Ron Abrew founded Bay Area contracting firm Abrew Repair and Construction in 1965. Among its services are dry rot removal and repair, full house renovations (floor to ceiling), kitchen and bath remodeling, landscaping, room additions, structural work, and waterproofing. From your project’s beginning to its end–from planning and design through construction and interior finishes–Abrew Repair and Construction is completely customer-oriented, says owner Kevin Abrew.

Abrew Repair and Construction is also the preferred construction firm for a prestigious list of commercial clients, offering design services, build-outs and remodeling, as well as general maintenance and repair.

Quality workmanship is always priority number one, says Mr. Abrew, who took over management from his father in 2004. No less important, however, is the company’s longstanding tradition of personalized attention to every client and every project. Since 1965, the company has held weekly meetings with each of its clients; this serves to manage workflow, minimize frustrations and–most important–keep lines of communication open. The objective, says Mr. Abrew, is to create the most positive experience possible for clients.

Abrew Repair and Construction is extremely conscientious about protecting your property from dust, debris and any other potential liabilities. They cover all floors thoroughly and, to the greatest extent possible, keep dust levels down.

Abrew Repair and Construction is fully licensed and insured. By maintaining active relationships with municipal and state agencies, the company is able to move its clients’ projects forward with the fewest possible stoppages or disruptions.

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Industry Info

Preparation is crucial for a successful remodeling project. Even if it’s handled by a high-quality contractor, a residential remodeling project can disrupt the normalcy of your everyday home life, so it’s a good idea to plan ahead as much as possible. Consider the following steps before construction begins:

Create a command center
Designate an area in your home where you can leave messages for your contractors. A good place is the entryway, which everyone uses. Set up a message board and attach a set of remodeling drawings and plans, project details, a schedule, contact numbers and any special requests.

Clear the clutter
Before the remodeling starts, you should have the majority of your possessions packed and out of the way. The more you can pack away before construction begins, the less you’ll have to clean up afterward. Move all your furniture and accessories to another area of your home. Some contractors will need to access the basement for plumbing, electrical or heating purposes, so make sure it’s cleared of clutter as well.

Create traffic areas
Your contractors will be walking in and out of your home with tools and materials, so be sure to create an easily accessible path for them to use. Protect any flooring that might be used by your contractors.

Keep children and pets safe
Create an area to keep your pets in while there are contractors in your home, and make sure your children are kept safe and out of the construction zone.

Driveways and garages
Create a space in your garage to store all extra items. Keeping a dumpster in your yard is also beneficial. You can expect many large trucks coming to deliver your materials, so plan to have a space cleared for them.

Recycle
There may be items you want to recycle from your remodel, such as cabinets. Mark these items and create a place to store them. Call your local recycling center and find out what materials can be recycled.

Control the dust
Before your remodeling project begins, cover all your furnishings with protective plastic to keep dust from flowing through your home. Keep all doors closed and run the furnace only as needed. Vacuum daily to help control the dust. Set out a broom and garbage cans for contractors to use for easy clean-up.

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Frequently Asked Questions

Q: I’m worried about general cleanliness at the job site. Will there be a big mess?

A: We start cleaning about thirty minutes before we stop for the day. We take trash and debris off site at the end of every day, usually to dumpsters.

Q: What can you tell me about your design process?

A: We have a designer working with us. When you work with us, your design consultation is free. Your designer will help you pick out colors, tiles, countertops, kitchen cabinets, appliances and so on. You’ll get a thorough lesson in design and color theory, or we’ll be happy to take care of all of it for you if you prefer.

Q: What steps do you take to protect my property?

A: We put protective coatings on carpets, tiles and flooring in all areas where we work. We protect your house from dust. We’re very careful about that.

Q: What materials do you use?

A: We always use quality materials. We’re not going to use anything that’s going to eventually break down or isn’t tried and tested. It’s actually harder for us to put in material that isn’t good quality. Besides, we don’t want to have to go back and fix something later any more than the homeowner wants us to.

Q: Do I have to get my own permits?

A: You can, but you don’t have to. We’ll give you a turnkey construction—everything you require from start to finish.

Q: How’s your warranty?

A: We guarantee all workmanship for one year. But sometimes we’ll go back and fix things like caulking that’s coming out in a bathroom, even if it’s six or seven years later. It just depends. We honor our warranty, but we also try to do what’s right—sometimes even if it wasn’t our material that went bad. That’s simply the way we do business.

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SELECTED PHOTOS FROM Abrew Repair and Construction

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Kevin Abrew

Expert CONTRIBUTOR PROFILE

Kevin Abrew: Old-Fashioned Values

By Suzanne Carroll

DUBLIN — Kevin Abrew started his own construction company when he was 19 years old—a logical step for an entrepreneurial young man who had been working on construction sites since he was pulling nails at age 12. The problem was the stiff competition from another local contractor: his father. “My dad and I eventually realized it was silly to be bidding on the same jobs,” he explains. “So, we decided to combine forces and started working together.”
In the early years of their partnership, there was a noticeable generation gap. “I remember trying to talk my dad into getting nail guns and paint sprayers when they first came out,” says Kevin. “I tried to convince him we’d be saving time and money, but he was committed to doing things the old-fashioned way.” Despite their different approaches, the Abrew men managed to cultivate a respectful working relationship. As the years passed, Kevin assumed more managerial responsibilities and took over the company after his father’s retirement in 2002. Today, he operates Abrew Repair and Construction with his wife, Shannon.
Kevin doesn’t shy away from challenging projects. In fact, he takes great pride in solving problems that other contractors say are impossible. “Recently, we had a client who wanted to remove a 23-foot-long wall,” he recounts. “Two other contractors said it couldn’t be done. I said, ‘That’s not a problem, we’ll put in a steel beam.’ The client was amazed. No one else was willing to work with steel. We’re happy to put in the extra effort to get clients what they want.”
For Kevin, providing top-notch customer service goes hand-in-hand with his faith. “Ethics and morals are very important to how we operate as a company,” he explains. “In practice, this means listening to the client and doing whatever we can to set things right. Renovating a home is stressful and sometimes people get emotional, but we always approach every client with dignity and respect, no matter what.”
Kevin was born and raised in Dublin, California, and he bought his first house just down the street from his parents. “The Bay Area is home for me,” he says. “It’s a great location with perfect weather, and we’re so close to the mountains, the city and wine country. Everything that I like to do with my family is nearby.”
Kevin, Shannon and their two daughters participate in a variety of sports. “We like to stay involved by coaching our daughters’ teams. Right now, the girls are doing softball, soccer, football, competition dance and karate. It’s a pretty full schedule!” The Abrews also enjoy traveling, which is something Kevin hopes to do more of once he retires. “We’d love to visit England and Ireland, but I think our first stop would be Disney World.”
Ask Me Anything!

Q: What’s your favorite sports team?
A: The San Francisco 49ers.

Q: What’s your favorite movie?
A: “Back to the Future.”

Q: What was your first car?
A: A Pontiac Sunbird.

Q: What’s your favorite thing to eat for breakfast?
A: Donuts.

Q: Music or talk radio?
A: Music, especially Christian music.

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Expert articles
  • What Every Woman Should Have in Her Toolbox

    DUBLIN — Every woman should have a toolbox—they’re handy for making quick home repairs and essential for many decorative projects. If you’re planning on hanging pictures, putting up shelving or displaying your kids’ latest creations from art class, start by making sure you have a fully stocked toolbox.

    Most toolboxes come with basics like screws, frame hangers and pin nails, but you should also include a tape measure so you can organize frames and shelves proportionally across your walls. For placing nails, there’s no substitute for a good hammer, so choose one you can use comfortably and accurately. Next, you’ll need a level, which will help you determine if a frame is tilting or if new shelves are straight. I also suggest including a multi-bit screwdriver in your toolbox. This device comes with a variety of heads, so you’ll always be prepared to work with whatever kind of screw a project requires.

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Expert video tip
  • Video: A Woman’s Guide to Toolbox Assembly

    Complete Video Transcription:

    DUBLIN — Host, Sarah Rutan: Construction may be a male-dominated industry, but men aren’t the only ones who need toolboxes. To learn more, we’re in Dublin with Shannon Abrew of Abrew Repair and Construction, speaking on behalf of Diamond Certified Expert Contributor Kevin Abrew.

    Diamond Certified Expert Contributor, Kevin Abrew: Every woman needs her own toolbox. And, ladies, they come in pink. So, things you should have in your toolbox: Okay. Every toolbox, you have to have a hammer. A club, golf club is not a hammer. Ladies, we need a hammer.  We can hammer pictures in. Most toolboxes come with some screws, nails, picture hangers, very simple pin-nails. You also have the level so we want that children’s artwork to be nice and level. A screwdriver. Now this screwdriver is handy because it comes with all these bits. So, if you need a Philips or if you need a flat head, it comes with them. Tape measure, you never know when you’re going to need a tape measure. The kids always want to measure something.

    This box, here, is for those little, tiny, itty-bitty toys, phones, everything that you can never find the right size screw for. So, this is handy to have in your tool box. And these are for those nice little things, bed frames drawers that loosen up. So, ladies, all you need is this small little tool box. And again, it comes in pink.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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Abrew Repair and Construction WEBSITE AND EXTERNAL FEED
  • Abrew Repair and Construction SOCIAL MEDIA FEEDS
Diamond Certified RATINGS ON Abrew Repair and Construction
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 74 VERIFIED CUSTOMERS i
Abrew Repair and Construction : Average 9.7 out of 10 based on 74 unique customer surveys of customer satisfaction.

Alvin L.

VERIFIED Abrew Repair and Construction CUSTOMER

1 of 74

Quality 10
10 10
Loyalty Yes
CRITIQUE

High quality service, well-managed, and they keep their work place clean and organized. They are responsive.

Quality, they are head and shoulders above the rest.

Bob S.

VERIFIED Abrew Repair and Construction CUSTOMER

2 of 74

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very thorough, they really think through what they are going to do before they do it, and they are able to tackle some very difficult jobs. You can rely on them.

You know that they are going to do a good job.

Carlos A.

VERIFIED Abrew Repair and Construction CUSTOMER

3 of 74

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are great, very detailed, and they definitely do what they say they will do. They have great customer service.

I would give them '10+'. The quality of their work is the best. I have no complaints whatsoever. They make sure everything is taken care of.

Carrie S.

VERIFIED Abrew Repair and Construction CUSTOMER

4 of 74

Quality 10
10 10
Loyalty Yes
CRITIQUE

Never in my life have I worked with a more professional, top-notch, hardworking company than Abrew. I don't think I ever will again, since I've found them. They get an 'A++' for sure.

They completely know what they're doing, and they do a darn good job. They're conscientious, competent, reliable, hardworking, and professional. I was impressed with their communication skills and how they always seemed to keep me in the swing of things.

Daniel D.

VERIFIED Abrew Repair and Construction CUSTOMER

5 of 74

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are the go-to place.

They are very neat and thorough.

Debbie C.

VERIFIED Abrew Repair and Construction CUSTOMER

6 of 74

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very businesslike, they get the job done, they are very clean, and they are just really nice people.

Honesty, and I was so happy.

Doug W.

VERIFIED Abrew Repair and Construction CUSTOMER

7 of 74

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are an excellent resource for the service they provide.

Kevin Abrew is a great person. He is honest, forthright, and he tells it as it is.

Elle V.

VERIFIED Abrew Repair and Construction CUSTOMER

8 of 74

Quality 10
10 10
Loyalty Yes
CRITIQUE

They completed the job efficiently and on time.

They got the job done under the price they had quoted me.

Gloria F.

VERIFIED Abrew Repair and Construction CUSTOMER

9 of 74

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do excellent work, and they are reliable.

They do good work, and they are reliable. I even used them at my job.

Ian F.

VERIFIED Abrew Repair and Construction CUSTOMER

10 of 74

Quality 10
10 10
Loyalty Yes
CRITIQUE

It was fine.

They did what they said they were going to do.

Karen S.

VERIFIED Abrew Repair and Construction CUSTOMER

11 of 74

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're reliable, competitive, and very honest.

They have great customer service. I thought they were honest and friendly. Everything went smoothly, and I'm completely satisfied.

Laura D.

VERIFIED Abrew Repair and Construction CUSTOMER

12 of 74

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'm so happy with the work that they did for me. They did a beautiful job with the entire remodel of my kitchen. Everything turned out the way I wanted it, and it was probably even better than I expected.

I liked the outcome of the remodel that they did, and also, I really liked working with Kevin. He was professional, honest, courteous, and always very quick to respond. The design that he and his crew came up with was fantastic.

Linda L.

VERIFIED Abrew Repair and Construction CUSTOMER

13 of 74

Quality 10
10 10
Loyalty Yes
CRITIQUE

Honest, very ethical, quality work, and great follow-through, if you are not happy, he will fix it.

I just really trust him.

Matt A.

VERIFIED Abrew Repair and Construction CUSTOMER

14 of 74

Quality 10
10 10
Loyalty Yes
CRITIQUE

Honest, reliable, and attention to detail

How he thoroughly explained everything and made me feel comfortable, I am very satisfied.

Nic R.

VERIFIED Abrew Repair and Construction CUSTOMER

15 of 74

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very high level of quality and service

Kevin is great. He is very customer service oriented.

Nick A.

VERIFIED Abrew Repair and Construction CUSTOMER

16 of 74

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do what they say they are going to do, and they do a good job.

I only dealt with Kevin and his team. He is very professional and very caring, since it was my mother's house. My mom is 84, and she feels very safe with him and his group.

Deane B.

VERIFIED Abrew Repair and Construction CUSTOMER

17 of 74

Quality 10
10 10
Loyalty Yes
CRITIQUE

Their work is very high quality, and they have logical and common sense solutions to problems. They pointed out what would happen in the real world if you did something and how it would affect the next thing.

The overall service, and there is no weak area of the business that I can see. They have excellent communication. They always return their calls if they don't pick up the phone. They answer questions, even if the client is being silly.

Tim P.

VERIFIED Abrew Repair and Construction CUSTOMER

18 of 74

Quality 10
10 10
Loyalty Yes
CRITIQUE

High value, and he really cares about the work, like it is his own home.

Dependability

P.B.

VERIFIED Abrew Repair and Construction CUSTOMER

19 of 74

Quality 10
10 10
Loyalty Yes
CRITIQUE

Within budget, on time, completes work efficiently, and I have never had to call them back for a repair.

Thorough, and I love them.

S.F.C.

VERIFIED Abrew Repair and Construction CUSTOMER

20 of 74

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are trustworthy, on time, and they do quality work.

The owner is a good guy, good to deal with, and very accommodating.

Read All 74 Survey Responses at Ratings View