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Diamond certified companies are top rated and guaranteed

Why Trust Diamond Certified Garage Door Companies Rated Highest in Quality?

Photo: JC Garage Door Center (2016)

Only the best garage door companies in Napa County have earned the Diamond Certified award by scoring Highest in Quality in the most accurate and rigorous ratings process anywhere. You’ll never be fooled by fake reviews, since all research is performed by live telephone interviews that verify only real customers are surveyed. Most companies can’t pass this test. That’s why you’ll feel confident when you choose a Diamond Certified garage door company listed below. Simply click on the name of a Diamond Certified company below to read ratings results, informational articles and verbatim customer survey responses.

Thousands of customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program cuts out mediocre and poorly performing companies. If you want quality, you’ll have confidence in choosing Diamond Certified companies. And you’re backed by the Diamond Certified Performance Guarantee.

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DIAMOND CERTIFIED EXPERT CONTRIBUTORS IN THE Napa County – Garage Doors CATEGORY

Juan Caballero is a 28-year veteran of the garage door industry and owner of JC Garage Door Center, a Diamond Certified company. He can be reached at (707) 654-4153 or by email.

Juan Caballero

diamond certified contributor profile and expert article

Juan Caballero: Opening the Door to Success

By James Florence, Diamond Certified Resource Reporter

SUISUN CITY — Juan Caballero was a superintendent for a property developer when an economic recession left him unexpectedly out of a job. What he didn’t realize was that this seeming setback would open a door to an opportunity for greater professional success. “The construction industry was hit pretty hard by the economic recession in the late ’80s, which left me and a lot of others without work,” he remembers. “Since no one was hiring supervisors, I took the only position I could find: a garage door installer.” After an initial slow start, Juan quickly improved and became adept at his new livelihood. “On my first job, it took me five hours to install the door—really, really slow,” he recounts. “However, during the next year, I figured out some techniques and developed a system by which I could install a door in 45 minutes.”

Later, after getting injured on the job, Juan moved over to sales, where he gained experience in a totally different side of the industry. After the business he worked for was sold in the wake of the 2008 stock market crash, Juan took the opportunity to get licensed and started installing garage doors on his own.

Today, as owner of JC Garage Door Center, Juan says his favorite part of his job is taking care of his customers. “I take pride in providing an honest service. I don’t take advantage of people by recommending things that aren’t really needed; rather, I educate my customers and only do what’s necessary. That makes me feel good and lets me sleep really well at night.”

Originally from Mexico City, Juan came to the United States in 1979 and resides today in Suisun City, where he appreciates its small-town atmosphere. “After growing up in Mexico City and then living in San Jose, I’d grown pretty tired of city life,” he recounts. “When I was hired as a construction superintendent, the job was in Vallejo, so my wife, Martha, and I started looking for a nearby place to live. During our search, we drove through Suisun City and instantly fell in love with it. We’ve been living here happily ever since.”

Outside of work, Juan loves to get out and enjoy the diverse Bay Area landscape. “Martha and I go on a lot of weekend trips to places like national parks, beaches and the mountains,” he explains. “There’s so much to see and explore here, so it’s fun getting to know the area better.” Additionally, Juan enjoys spending time with his four grown children, all of whom are spread out along the West Coast. “Since our kids all live in different places, it’s hard to get everyone together at one time, but we try to do it on holidays like Thanksgiving and Christmas.”

When asked about a personal philosophy, Juan espouses the virtues of a lifetime of learning. “I love to learn, which is why I read a lot and watch networks like History and Discovery,” he says. “I’m not the type of guy who has seen a few things and thinks he knows everything. Learning is a process, and there are new things to learn all the time. I probably learn something new every day.”

When asked the first thing he’d do if he were to retire tomorrow, Juan says he’d hit the road. “I’d take my wife, jump in our SUV and take a road trip through the United States. Before we start doing a lot of traveling overseas, I’d like to get to know all of this country.”

Ask Me Anything!

Q: Are you an early bird or a night owl?
A: I’m a night owl, but I still get up really early.

Q: What’s your favorite holiday?
A: Christmas—people seem to be happier and friendlier than usual.

Q: If you could travel anywhere in the world, where would you go?
A: Spain, because I want to learn more about my heritage. All I know is that my last name originates from there.

Q: What’s your favorite thing to do on a rainy day?
A: Sit with a cup of coffee and watch the rain.

Q: Do you collect anything?
A: I used to collect hats, but now I’ve switched to collecting Coca-Cola memorabilia.

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A Practical Consideration for Garage Door Selection

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SUISUN CITY — When choosing a new garage door, there are several details to consider, including material type, design style and whether or not you want windows. However, there’s another important consideration for garage door selection that’s often overlooked: your garage’s… Read more

Expert Video Tip

Video: Consideration for Choosing a Garage Door

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Complete Video Transcription:

SUISUN CITY — Host, Sarah Rutan: When choosing a new garage door, it’s important to account for the orientation of your home. Today we’re in Suisun City… Read more

SELECTED PHOTOS FROM THESE TOP RATED COMPANIES

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INDUSTRY INFORMATION AND RESEARCHED ARTICLES BY THE DIAMOND CERTIFIED RESOURCE

INDUSTRY INFORMATION - Napa County – Garage Doors
  • Clopay

  • LiftMaster

  • Amarr

  • Genie

  • Martin

  • UDT

  • Wayne Dalton

  • C.H.I. Overhead Doors

  • Linear

Door and Access Systems Manufacturers Assocation (DASMA) (www.dasma.com)
Institute of Door Dealer Education and Accreditation (IDEA) (www.dooreducation.com)

International Door Association (IDA) (www.doors.org/)
California Operator & Door Association (CODA) (www.codaonline.org/)

Know What You Want
Questions You Should Ask Yourself Before Selecting a Garage Door Company in Napa County

Many factors should be considered before selecting a garage door company in Napa County, including the smaller cities of Angwin, Deer Park, Oakville, Pope Valley, and Rutherford that will meet your needs the most successfully. Write down everything that you’re searching for before you begin your research. Consider the following questions before making your final selection of a garage door company.

1.     Do I want a Diamond Certified company that is rated best in quality and backed by the Diamond Certified Guarantee?

2.     What type of material do I want my door to be made out of? (aluminum, steel, wood, etc.)

3.     What style of garage door do I want to have? (windows, raised panels, ribbed, etc.)

4.     What personal and professional characteristics would I like my Napa County garage door contractor to have? (These may include good communication skills, starting the job on time, honesty, reliability, timeliness and cleanliness.)

5.     How important is insulation to me?

6.     What is my budget?

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What To Ask In Person
Interview Questions For a Garage Door Company Representative in Person

The next step is to interview garage door companies in Napa County, including the smaller cities of  Angwin, Deer Park, Oakville, Pope Valley, and Rutherfordand their surrounding areas. Questions you may want to ask include the following:

  1. How much time will it take to install a garage door?
  2. How would I handle any further service issues? Will you come back and fix any problems from a garage door installation?
  3. Are you running any specials at this time?
  4. When will you be able to install a garage door in my home/business?
  5. Do you have ten recent customer references that I may call?
  6. What can I do to make the garage door installation easier?
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  • What To Ask References
    Inquiring About Previous Customers’ Experiences With a Napa County Garage Door Company

    It’s best to choose a Diamond Certified garage door company in Napa County, including the larger cities of Napa, American Canyon, St. Helena, Calistoga, and Yountville, because all certified companies have passed an in-depth ratings process that most other companies can’t pass. If you want quality from a garage door company in Napa County and the greater Bay Area, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies. And you’ll never be fooled by fake reviews. That’s because all research is performed in live telephone interviews of actual customers.

    If you can’t locate a Diamond Certified garage door company within reach, you’ll have to do some research on your own. If you do, it’s sensible to call some references provided by your garage door industry. Keep in mind, though, that references provided to you by the garage door company are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That’s because references given to customers from companies are cherry-picked instead of randomly selected from all their customers. So the contractors will likely give you a few customers to call that they know are satisfied.

    If you do phone references on your own, specifically ask for a list of the company’s ten most recent customers. This will help avoid them giving you the names of only customers they know were satisfied.

    1. Were you satisfied with the services from _(garage door company name)_?
    2. What type of garage door did you purchase from them?
    3. Did the garage door installer finish the work on time?
    4. Did the garage door company show up on time?
    5. Did they clean up after completing the job?
    6. When you need a new garage door in the future, will you consider hiring this garage door contractor again?
    7. Would you recommend this garage door company to your friends and family?
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  • Review Your Options
    Selecting a Good Garage Door Company in Napa County

    The Diamond Certified symbol has been awarded to companies that scored Highest in Quality in an accurate ratings process.

    Your selection of a garage door company is important for you and your family. So before making a final decision regarding which garage door industry in Napa County is best for you, it’s important to consider the following questions.

    ·      What is the composition of the garage door? For example, steel, wood, vinyl, aluminum, etc.

    ·      What are the maintenance requirements of the garage door?

    ·      What is the R-Value of the garage door?

    ·      What styles are available? For example, raised panel, ribbed, elongated panels, etc.

    ·      How thick is the garage door? Remember, thicker is not necessarily better!

    ·      What is the durability of the garage door? Does it dent easily?

    ·      Are there any available options such as quiet glide rollers, top seals, emergency disconnect, etc.?

    ·      What colors, finishes, and window options are available with my garage door of choice?

    ·      Are there any safety and security issues with my garage door of choice?

    ·      What is the strength and gauge of track, hardware, and face steel?

    ·      Does the garage door come with a warranty?

    ·      How are the sections of the garage door constructed?

    ·      What is the counterbalance spring mechanism of my garage door of choice? For example, extension or torsion.

    o   Extension springs are attached on either side of the door and stretch along the horizontal part of the track when the door is closed.

    o   Torsion springs are usually located just above the top section of the door. They are mounted to the header and do not expand or contract when the door is moved.

    o   A torsion spring is considered a superior spring because it offers more safety to the homeowner. It also balances the door in order to provide a smoother operation.

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  • How To Work With
    How to Profit the Most from Garage Door Contractors in Napa County

    Now that you’ve located a local garage door company in the larger cities of Napa, American Canyon, St. Helena, Calistoga, and Yountville and surrounding areas, that meets all your ideals, it’s the perfect time to ask for a written contract. This contract should include written details on the price, quality and materials to be used, as well as the job start date and intended completion date.

    Before you sign the contract, read and be sure you understand all the terms and limitations. The contract you sign is binding, and should protect your property and your interests, as well as those of your contractor. For this reason, you should never sign a blank or incomplete estimate.

    When signing the contract, don’t hesitate to write in special requests or verbal agreements. This will protect you and help ensure you get the services you have agreed on. Along with end dates and any special instructions, these add-ons may also include related issues that aren’t always covered by a standard contract. For example, regardless of how careful your contractor promises to be, damage can unexpectedly occur when putting in a garage door.

    But you can protect your property by being proactive. Before the work begins, schedule a walk through with the company supervisor and conduct a pre-work inspection of your property.  List or photograph your garage and talk with a company representative about reasonable expectations for protecting your garage during the work. When you’ve reached an agreement, both you and the contractor should sign and date the document. When the work is done, do a final inspection together and verify that your expectations were met.

    Signing a Contract with Your Garage Door Company
    When you’re happy with the information your Napa County garage door shop has given you, sign the estimate and service agreement. Verify that the garage door company has a phone number where they can reach you at all times.

    If the actual costs exceed the amount agreed upon on your estimate, make sure that the garage door company representative gets your final approval before moving ahead with installing the garage door. Your approval must be noted on the estimate and the invoice.

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  • Be a Good Customer
    How You Can Be a Good Napa County Garage Door Company Customer

    It’s the garage door company’s responsibility to install quality garage doors using the best possible installation techniques. But you play a large part in the success of your garage door company, too. Here are a few simple steps you can take to be a good customer when hiring an Napa County garage door company in the cities of Napa, American Canyon, St. Helena, Calistoga, and Yountville and surrounding areas.

    • Be clear and honest with the garage door company. Let them know what you want from your garage door company, the long-term outcome you’re expecting and specific ways they can satisfy your expectations.
    • Ask your garage door company representative if you should call to check on the progress or if he will call you with updates.
    • Be sure your service representative has a phone number where they can reach you at all times while they’re working on ordering and installing your garage door. The work will move along more smoothly if your garage door industry can reach you for any necessary updates, questions or work authorizations.
    • When your contractor contacts you, return calls quickly to keep the garage door company on schedule.
    • Pay for the garage door company’s work promptly.
    • Before you hire a garage door company in Napa County, restate your expectations and goals, and reiterate to the garage door company representative your understanding of the agreement. Most problems with local garage door companies occur because of a breakdown in communication. By being clear about your expectations and theirs, you can avoid most conflicts.
    • Remember, a friendly smile goes a long way!

    Why would you want to be a good customer? Garage door companies in Napa County appreciate customers who are straightforward, truthful and easy to work with. Your cooperative customer behavior sets the tone from your end and creates an environment conducive to a good relationship. Things may very well go smoother and any problems may be more easily resolved.

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Check The Work
Verify the Finished Garage Door Installation Against the Written Invoice

When the garage door is safely installed and the work is done, your garage door company is required to give you a written invoice. This must include:

·      The name and physical address of the garage door company

·      A list of all work performed, including the warranty

·      An itemized list of all merchandise purchased or included

·      The total garage door cost, including the amount charged for labor, if any

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Written Warranties
Written Warranties from Local Napa County Garage Door Companies

Before leaving the garage door company, confirm any warranties offered by the garage door shop. The written warranty document must state the following:

·      The garage door company’s name and physical address

·      What the warranty covers. This should include whether the shop will replace or repair failed parts or give you a refund. Any exclusions must be explicitly stated.

  • Your responsibility in the case of a garage door failure and what you should do in order to redeem the warranty.
  • How long the warranty is valid, and whether it expires on a specific day or if it is prorated.
  • If garage door warranty coverage is transferrable to the new owner in the event that you sell the home with attached garage or the garage itself.
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Top 10 Requests
Top Service Requests from Garage Door Companies

Garage door companies in Napa County, including the larger cities of Napa, American Canyon, St. Helena, Calistoga, and Yountville, provide all types of garage doors. Following is a list of the most popular garage doors:

·      Commercial Garage Doors

o   Commercial garage doors are garage doors specifically made for commercial and industrial use. A wide array of styles are made to meet the needs of a business. These include insulated and non-insulated doors, as well as high-performance, sectional-steel, and fire-rated doors.

·      Insulated Garage Doors

o   Insulated garage doors have a higher R-Value factor, meaning that they have more insulation in order to keep your garage warmer during the winter months.

·      Sectional Garage Doors

o   Sectional garage doors are segmented into large subdivisions along the breadth of the door. The sections of the door open upward into the ceiling space of the garage.

·      Automatic Garage Doors

o   Garage door companies often install automatic garage doors. These doors use a device that will automatically open and close your garage door.

·      Carriage Garage Doors

o   Garage door companies commonly install carriage garage doors. These are similar to the old-style swing-out wood doors used on garages and barns. Today carriage doors are installed using modern technology and they operate like a modern door but look like the old style carriage door.

·      Aluminum Garage Doors

o   Aluminum garage doors are a popular garage door that share many of the characteristics of steel garage doors with optional faux wood texturing and long-lasting finishes. Aluminum is lighter and less expensive than steel. However, it is more likely to dent.

·      Swing Out Garage Doors

o   Swing panel garage doors are similar to the traditional doors that are hinged to the opening of the door. Because these types of doors require space in front of the garage so that the door can be easily opened, they are not recommended for narrow or short driveways.

·      Steel Garage Doors

o   Steel garage doors are a traditional garage door well known for durability. They are available in classic raised panels as well as contemporary long panels. Many steel doors have a low-maintenance finish that keeps them looking great year after year.

·      Roll-Up Garage Doors

o   Roll up garage doors are usually made out of steel and are an ideal option for garages with space problems or short and narrow driveways. The doors are made from narrow strips of aluminum and do not have any overhang, swing or reduction in width.

·      Wood Garage Doors

o   Wood garage doors are constructed out of wood and are strong, versatile, and built to last.

Top Brand Requests
Many companies are on the market for garage doors. Following is a list of popular garage door companies that have had great success and have a good reputation.

Overhead Garage Doors

Raynor Garage Doors

Wayne-Dalton Garage Doors

Garaga Garage Doors

Delden Garage Doors

Steel Craft Garage Doors

Genie Garage Doors

DoorTech Industries Garage Doors

Summit Door

General Doors

Jeld-Wen Garage doors

Martin Garage Doors

Garage Doors, Inc

1st United Door Technologies

Amarr Garage Doors

Arm-R-Lite Doors

Carriage House Doors

CHI Overhead Garage Doors

Millennium Garage Doors

Northwest Doors

Laforge Garage doors

Clopay Garage Doors

DoorLink Garage Doors

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Glossary Of Terms
Glossary of Terms for Garage Door Installation and Replacement Services

The garage door terms and descriptions below will help you better communicate with your garage door contractor during your new garage door installation and garage door repairs.

aluminum garage doors
Aluminum garage doors share many of the characteristics of steel garage doors with optional faux wood texturing and long-lasting finishes. Aluminum garage doors are lighter and less expensive than steel garage doors. However, they are more likely to dent.

automatic garage doors
Automatic garage doors refer to garage doors that use a device that will automatically open and close your garage door.

carriage garage doors
New residential carriage garage doors are like the old-style swing-out wood doors used on garages and barns. Today carriage doors are installed using modern technology that operate like a modern door but look like the old style carriage door.

Also known as: carriage garage door hardware, carriage house garage door, steel carriage garage doors, garage carriage doors, carriage style garage doors

commercial garage doors
Commercial garage doors are made specifically for commercial and industrial use. A wide array of styles are made to meet the needs of businesses. These include insulated and non-insulated doors, as well as high-performance, sectional-steel, and fire-rated doors.

custom garage door replacement
If you need your garage door replaced, some garage door companies sell a variety of custom-built garage doors for your home. These doors come in a variety of paint finishes, and are made from material that offers strength and durability.

garage door cable repair
Garage doors have a cable system that allow them to safely open and close smoothly. If a cable breaks, it will need to be repaired. Most garage door companies provide maintenance and repair for garage doors.

Also known as: garage door cable replacement, garage door panel repair, garage door cable repair do it yourself, how to fix garage door cables, replace garage door cables

garage door motor repair
If you have a garage door that works off of a lift system rather than manually, the lift system uses a motor. If the garage door is not opening or closing easily, there could be a problem with the motor. A local garage door company should be able to repair or replace the garage door motor in order to get your garage door back in working order.

Also known as: garage door motors, garage door repairs, garage door replacement

garage door opener repair
If your automatic garage door opener no longer works, it may need to be repaired. Most garage door companies offer repair work for garage door openers.

Also known as: how to fix garage door opener, garage door repair, garage door opener repair parts, how to fix a garage door opener

garage door openers
Garage door openers come in a broad selection of performance, features, and durability. They have safety and security features, and are available with a variety of horsepower levels and drive systems for all types of homes and applications. Garage door openers are proven to withstand even the harshest of elements as well as years of extended use. They are available with innovative accessories designed to make home access even more convenient.

garage door parts
Garage door companies offer a complete line of garage door parts, accessories, and replacement parts. This includes all garage door hardware and accessories: springs, extension springs, torsion springs, locking hardware, cable, etc.

Also known as: garage door parts online, garage door repair, garage door opener parts, genie garage door opener parts, commercial garage door parts, residential garage door parts, overhead door parts

garage door problem troubleshooting
If you are having a problem with your garage door, such as it will not go down using the transmitters, it closes down to the floor, hesitates and reverses back up to the open position, or it is closing and opening by itself, the best thing to do is troubleshoot to try to find the root of the problem. If needed, you can always call a garage door company to come and repair the garage door on site.

Also known as: garage door problems, garage door troubleshooting, garage door opener troubleshooting, troubleshooting garage door opener problems

garage door repair
Most garage door companies provide general maintenance and adjustments, door framing, and broken spring and cable replacement. Most companies will also repair most electric operators as well as operator replacement.

garage door service
Garage door service refers to a company providing service for your garage door. This service includes maintenance, repair, and installation of your garage door.

Also known as: garage door repair service, garage door parts, garage doors repair, garage door services

garage door spring repair
Garage door torsion springs assist in opening or closing both manual and garage door opener applications. The springs help to provide a smooth transition during the opening and closing processes. If the garage door is not opening or closing smoothly, it could possibly need a spring replaced. A local garage door company should be able to assist you with replacing the spring in order to get your garage door back in working order.

Also known as: garage door torsion spring repair, garage door spring replacement cost, garage door springs

garage door spring replacement
Garage door torsion springs assist in opening or closing both manual and garage door opener applications. The springs help to provide a smooth transition during the opening and closing processes. If the garage door is not opening or closing smoothly, it could possibly need a spring replaced. A local garage door company should be able to assist you with replacing the spring in order to get your garage door back in working order.

Also known as: replace garage door spring, garage door springs replacement cost, garage door springs, garage door spring repair cost, garage door spring installation

insulated  garage door repair
If your garage door has no insulation or is in need or more insulation, most garage door companies can assist you with this. Even if the garage door is in good condition, existing door panels with a higher “R-Value” can be switched out so that you have greater insulation.

new garage door installation
New garage door installation refers to the process of installing a new garage door in your residential or commercial garage. Most garage door companies will safely remove and properly dispose of the old garage door, if needed.

Also known as: garage door replacement, garage door opener installation, new garage doors, garage doors

overhead garage door repair
Overhead garage doors are rolling steel overhead doors and they are often used by commercial companies. If you have an overhead garage door that is in need of repair, a local garage door company should be able to assist you.

residential garage doors
Residential garage doors are standard sized doors made for the garage of a residence. These doors come in many styles, colors, types of of material, etc. They can also be made in specialized sizes, if needed.

Also known as: residential garage door prices, garage door, garage doors residential, residential garage door openers, residential roll up garage doors, fiberglass garage doors residential

roll up garage door repair
Roll up garage doors are usually made out of steel and typically found in commercial buildings. If the roll up garage door needs repair, contact a local garage door company to provide the service.

Also known as: roll up garage doors commercial, roll up garage door maintenance

steel garage doors
Steel garage doors are a traditional garage door known for durability. They are available in classic raised panels as well as contemporary long panels. Many steel doors have a low-maintenance finish that keeps them looking great year after year.

Also known as: stainless steel garage doors, steel carriage garage doors, insulated steel garage doors

torsion spring garage doors
Garage door springs counterbalance the weight of the door to make it easy to open and close. Garage door torsion springs balance the garage door by applying torque to the shaft with drums at each end. Torsion springs are the most common torsion springs in the garage door industry.

Also known as: garage door torsion spring repair, garage door torsion springs, garage door extension springs, springs garage door, garage door springs replacement

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Frequently Asked Questions
FAQ for Local Garage Door Installers

Q: Why choose a Diamond Certified Garage Door Company?
A: Diamond Certified helps you choose a garage door company with confidence by offering a list of top-rated local companies who have passed the country’s most in-depth rating process. Only garage door companies rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident choosing a Diamond Certified garage door company.

Q: What type of new garage door would be best for me?
A: Most quality garage door companies will assist you in your decision by asking questions about what you need, what kind of style you like, what your budget is, and so forth. They will look at your answers and come up with something that best serves your specific application.

Q: How soon can you get to my house?
A: Many garage door installation companies are able to provide delivery the day after you order your new garage door. It is even possible to get same day delivery for some items. You will want to ask your garage door company about their delivery schedule for the specific garage door you’ve ordered.

Q: Do garage door companies also sell and install garage door openers and other door-related products?
A: Yes, most garage door companies do install garage door openers and accessories that provide the highest levels of convenience, safety and security. Most companies utilize factory-installed hardware and tracking systems to install ceiling- and wall-mounted garage door openers; wired or wireless infrared safety sensors and accessories; quiet, all-steel tracking systems; state-of-the-art, multi-function control panels; and more.

Q: Do local garage door companies offer any warranties or guarantees?
A: Be sure that your garage door company of choice provides a written warranty that protects against manufacturer defect for a minimum of one year and a lifetime guarantee that covers any faults in my installation services.

Q: Should I choose an insulated garage door or a non-insulated one?
A: It depends on your house’s exposure. If you’re planning on installing a steel garage door and your house faces east, south or west,  a vinyl back to deflect radiant heat that’s generated by afternoon sunlight is recommended. If your home faces north, however, insulation won’t be as beneficial because the garage won’t get as much sun. In that case, you can opt to install windows instead.

Q: How important is the gauge of steel on my garage door?
A: People put a lot of emphasis on the gauge of steel on their doors, but it’s not that important—especially with some of the other components available today.

Q: What’s the difference between a screw drive motor and a chain motor in terms of noisiness?
A: Screw drive motors are the quieter of the two, but most garage door companies tend to use chain motors for single-story homes that don’t have rooms above their garages. If you have a living space above your garage, a belt drive, which is even quieter, is recommended.

Q: What will happen to my old garage door when you install a new one?
A: Most garage door companies will remove your old door and dispose of it properly.

Q: Can a garage door company install a keyless entry system on my garage door?
A: Most garage door companies can mount an exterior keyless sensory system that mounts to the wall on the outside of the garage door and requires you to enter a code number. These systems are also handy if your children come home from school before you—instead of carrying keys, they can punch in the code number and get into the garage.

Q: I’m thinking about getting a steel garage door. Does it need to be insulated?
A: Many steel doors carried by quality garage door companies are insulated with bonded polyurethane, which adds strength enhancement to what’s otherwise pretty thin steel. All steel garage doors today are very thin-gauged, and the manufacturers are the ones who decide what to disclose regarding the gauge. Unfortunately, there’s no third-party verification, which means customers have to trust the steel is as strong as the manufacturer claims it is.

Q: What kind of garage door operator should I have?
A: That depends on the type of door you choose. Most garage door companies will discuss every aspect with you and come up with an appropriate recommendation based on your needs and wants.

Q: Are carriage garage doors worth the price?
A: Carriage doors can greatly improve the appearance of a home and dramatically enhance its value. It improves the curb appeal, because it’s the first thing you see on the front of the house.

Q: I have a garage door that needs repairing, but it was installed by a company that is no longer in service. Can another garage door company fix it?
A: Yes. Many garage door companies do repair work on a wide variety of doors and openers, even those that weren’t purchased from them. Most companies have access to many hard-to-get parts, so if a model is still being made—or if the parts are available—they can solve the problem. If not, alternate solutions can be appropriately advised.

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