A written estimate and contract should outline precisely what is happening on your property. Get the estimate and contract written in as much detail as possible. For example: open two holes, insert PVC liner, steam liner into place, remove bladder after liner is cured, is better than: install trenchless replacement.

When there is more detail, you can be sure of what is covered and what is not. You are then in a better position to check off what has been completed and what has not been. Don’t be shy about examining the work, if you want to.

Sewer line inspection cameras should allow you to see into the pipe to be sure that it is no longer blocked, or that the new liner runs its complete length. Always be sure the written contract covers how your property is to be restored after the repair – for example, all holes refilled and leveled. Make sure that your property is in the state you expected it to left in.

The majority of plumbers and sewer line contractors provide warranties on the repairs they carry out. Read the warranty closely to see what it covers and what it does not. For example, if the ground freezes and the sewer line is damaged as a result, will that be covered or is that considered outside the contractor’s control?

Such conditions are often spelled out in the warranty – sometimes in blanket language. Be sure you understand what the blanket language is covering and what it is not.

Sewer line contractors often receive requests when homeowners are at their most frantic. The best sewer line contractors in Contra Costa County, whether in Walnut Creek, Concord, Antioch, Richmond, Pittsburg, Brentwood, Martinez, or Pleasant Hill, respond promptly and with expertise. They even offer services designed to help prevent emergencies.

Sewage Smell Abatement
Unfortunately, one of the indicators of a broken sewer line can be a smell of sewage. Sewer line contractors and plumbers should come and assess the smell and the pipes before drawing up a contract to address the problem.

Waste in Bathtub
Sometimes, attempting to clear a toilet drain results in waste backing up into the bathtub. This is a sign that you need to have your sewer lines checked.

Hydro-Jetting
Hydro-jetting is a technique used to clear pipelines of grease or other debris that can build up over time. Some contractors recommend that hydro-jetting be an annual process so that the pipes remain clear, especially on rentals and commercial properties.

Toilet Flush Properly
When the toilet will not flush properly, it can be a sign of greater problems. Of course, sometimes a simple plunger can remove a temporary blockage. But if your toilet continues to backup frequently or you cannot plunge the matter away, you may need a sewer line repair or replacement.

Sewer Line Repair
Not every problem is going to require a replacement of the entire sewer line. Sometimes a pipe is cracked or broken in such a way that only a small portion of the pipe needs to be replaced. A sewer line repair is warranted in such cases.

Sewer Line Replacement
Sometimes the damage to the sewer line is so comprehensive that the whole line must be replaced. If you have old, clay-based piping, it will be replaced, not repaired, since the clay piping does not meet the current standards. When evaluating repair vs. replacement, keep in mind that having to place multiple patches on the pipe over time can add up.

Replace Septic System
If you have a septic tank, you are responsible for emptying it. Some prefer to not have that burden. In cases where the municipal system is available, you can have your septic tank replaced with a sewer line that connects you to the municipal sewer system and frees you from one burden.

Slow Draining Toilet or Tub
If the water drains slowly from your toilet or tub, there may be a blockage or damage to the sewer line. Of course, the first step is to try to remove any blockage. If that does not solve the problem, check for breaks and breaches in the sewer line.

Tree Roots
Trees seek out water and are attracted to your sewer pipe. On occasion, tree roots can penetrate the pipes. The root balls can create blockages that must be removed. The pipes must then be repaired or replaced.

Video Inspection
Cameras exist that allow your plumber or contractor to look down your sewer line for breaks obstructions. If other measures are failing, you might want to have someone examine your pipes with a camera so that you can identify the problem.

You may not know that much about your sewer line – except that it works. But when it comes to speaking with your sewer line repair company, you’ll want to have a basic understanding of what needs to be fixed or replaced.

Use the glossary terms to help you better understand the proposed work on your sewer line repair or sewer line replacement.

ABS
A type of pipe. Black and rigid, this plastic should only be used for a drain line.

Also known as: acrylonitrile butadiene styrene…

You may not know that much about your sewer line – except that it works. But when it comes to speaking with your sewer line repair company, you’ll want to have a basic understanding of what needs to be fixed or replaced.

Use the glossary terms to help you better understand the proposed work on your sewer line repair or sewer line replacement.

ABS
A type of pipe. Black and rigid, this plastic should only be used for a drain line.

Also known as: acrylonitrile butadiene styrene

access panel
An opening near a plumbing or electrical fixture that allows the contractor service the fixture.

adaptor
A device that allows different kinds of pipes to be connected.

cleanout
A cleanout is a capped pipe that is designed to allow access to the sewer lines. Homes may have one or more cleanouts, and some homes have none.

Also known as: clean-out

easement
An easement allows someone who does not own the property in question to use that property in a limited way. For example, an easement may serve as a passage to a property.

coupling
A device that unites two pieces of pipe.

DWV
Drain, waste, and vent.

elbow
Refers to a piece of pipe that has two openings and changes the direction of the line.

Also known as: ell

fall
Refers to the pipe’s slope, which would be required for drainage to occur adequately.

Also known as: flow

fixture
Refers to appliances that supply and/or dispose of water.

Also known as: sink, toilet, tub

flux
In plumbing, refers to a paste that is applied when metal joints are soldered. The paste helps the joint resist rusting.

force main
A sewer line where sewage moves as a result of pressure, instead of gravity.

gravity sewer
A sewer where wastewater flows downstream – as a result of gravity.

I.D.
Refers the inside diameter of a pipe. The inside diameter is the measurement used to size pipes.

I/I
Infiltration and inflow occurs when groundwater gets into the sewer system.

Also known as: infiltration and inflow

pipe bursting
A technique used for sewer line replacement. A bursting head breaks up the old pipe and drags the new pipe into place behind the bursting head. It is an alternative to trenching.

pipe replacement
Usually refers to digging up an old pipe and replacing the entire length of the pipe.

point repair
A point repair addresses a specific point of failure in a pipe. The damaged piece of the pipe is replaced with a piece of pipe of the same diameter.

pump station
Pump stations accept sewage from a specified part of the sewer system, then pump the water on to the next section of sewer or to the next pump station.

PVC
A type of plastic, white or cream, that forms rigid pipes used where pressure is not applied, for example in waste or venting systems.

Also known as: polyvinyl chloride

riser
A riser is a  set of pipes and fittings that is vertically assembled and sends water upwards.

rough-in
In plumbing, the rough-in consists of putting the water supply lines and drain, as well as the waste and vent lines, in position so that they reach the fixture they are servicing.

service basin
The areas into which a city’s sewer system may be divided. Each service basin typically has its own pump station.

setback
A setback is an area behind, or set back from, the property line.

soil stack
The soil stack takes wastewater to the sewer line. The soil stack is the biggest vertical drain line that all branch waste lines connect to.

stop valve
A stop-valve is a device that works with a single fixture, allowing the water to that fixture to be turned on and off without affecting the water supply to any other fixture.

trap
In the drain line of a fixture, such as a toilet or tub, the trap is a curved section. It holds water to prevent sewer gases from going up the pipe and into the home.

union
A device with three pieces that joins two sections of pipe. The pipes can be disconnected without severing the pipe.

vent stack
The vent stack is the upper part of the soil stack and allows gases and odors to escape. It is located above the highest fixture in place.

WYE
A device, or fitting, that has three openings. It is used to make branch lines.

Q: Why choose a Diamond Certified Sewer Line Contractor?…

Q: Why choose a Diamond Certified Sewer Line Contractor?
A: Diamond Certified helps you choose a sewer line contractor with confidence by offering a list of top-rated local companies who have passed the country’s most in-depth rating process. Only sewer line contractors rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident choosing a Diamond Certified sewer line contractor.

Q: Do I have to dig up my entire yard to fix my sewer line?
A: There are techniques available today that will help you get a sewer line replacement or sewer line repair without digging up your yard. You can get your pipes relined, which creates a new pipe within the existing pipe. The new pipe lining is pulled through the existing pipe, then heated so that it creates a solid, resistant pipe. Another option is to use pipe bursting in which a bursting head breaks up the existing pipe in the ground and pulls a new pipe along behind itself.

Q: How much of the sewer line am I responsible for?
A: The homeowner is generally responsible for the sewer line that runs from the house to the edge of the sidewalk closest to house. Once the line reaches city property, like the sidewalk, it becomes the city’s responsibility, in most cases. You should check with your locality about the specifics of where the municipal responsibility picks up. Anytime your sewer line repair or replacement looks like it is hitting the sidewalk, you should call the municipal government to be sure where your responsibility stops.

Q: What makes a sewer line need repair?
A: Sewer lines get blocked and broken because of many reasons. If you drop things down the drain, they can form the basis of a clog that will not allow water and waste to pass. In addition, pipes can crack, especially old fashioned clay pipes, so clay pipes are no longer allowed. Tree or brush roots may get into the pipe and form the basis of the blockage. Or settlement of the land over time, or swelling or contracting of the pipes due to freezing or thawing may weaken the pipes and cause them to sag or crack.

Q: Should I trust someone who says he or she has “a good idea” of where a problem is occurring?
A: Plumbers and sewer line contractors today have very sophisticated technology, including cameras that can be used to view the inside of the pipes. Your sewer line contractor should use the camera to determine exactly where the problem is before starting to dig or repair the issue.

Q: Do I need a licensed contractor?
A: Yes, in California, you should get a licensed sewer line contractor to perform work on your sewer line. When you look for your contractor, you will see firms advertising as either sewer line contractors or as plumbers. Just make sure the firm has experience in working with sewer lines, and that they are licensed by the state of California – the license number should appear in their advertising – and that they are bonded and have worker’s compensation insurance for their employees.

Q: Do I need a permit for my sewer line repair or sewer line replacement?
A: In most cases, yes, you will need a permit for your sewer line repair or replacement. Your contractor should be able to help you get this permit. Be sure to ask about whether or not the firm helps with obtaining the permit.

Q: When do I need to do more than clear a block?
A: You can start to resolve wastewater problems by trying to clear a drain. Often, homeowners or plumbers will begin by trying to snake a pipe, or use other methods to clear it. If you cannot clear the blockage and get the fixture running again, or if the blockage recurs frequently, it may be time to check the sewer line. If you have sewage showing up outside, a bad sewage smell, or other obvious signs, it may be time to replace the sewer line.

Q: What’s the different between a sewage line and a septic tank?
A: A sewage line connects the individual house to a municipal wastewater system. The wastewater is carried through pipes to facilities that can process the wastewater. With a septic tank, the waste is piped from the house into a tank on the property and stored. Once the tank is full, it must be pumped dry before more can be added. If the municipality’s sewage system reaches the house with a septic tank, the house can be converted from a septic tank to the sewage system. Some sewer line contractors and plumbers specialize in these conversions.

Q: What is the environmental impact of using pipe relining?
A: The material used to reline pipes is epoxy-based and safe for the environment.