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Gregg Campbell is owner of B & L Glass Company, a Diamond Certified company since 2006. He can be reached at (707) 546-4143 or by email.

Gregg Campbell

diamond certified contributor profile and expert article

Gregg Campbell: Career Transparency

By James Florence, Diamond Certified Resource Reporter

SANTA ROSA — After being hired by a glass company to do systems and accounting, the last thing Gregg Campbell expected was to one day own the business. “I was hired by the previous owners of B & L Glass Company to set up their computer systems and accounting software, which led to a full-time position handling their accounting,” he remembers. “When things slowed down in the early ’90s, they had to lay me off, but they continued to use me as a consultant. In 1999, I received a call from my friend, Phil, an employee at the company, who asked if I’d be interested in teaming up with him to purchase the business from the owners. At first I was hesitant. After all, my expertise was in systems and accounting—I didn’t know much about the actual glass industry. Phil reassured me that he’d take care of the company’s operations; he just needed someone with a head for numbers to handle the accounting. After giving it some thought and prayer, I decided to take him up on his proposition. We ended up buying the company and we’ve been running it ever since.”

Today, Gregg says he enjoys various aspects of his job. “I enjoy doing sales because I like talking to people and helping them, but I also enjoy planning, organizing and developing systems. It’s fun to put a plan together, set it in motion and watch it come together.”

A resident of Santa Rosa (where he lives with his wife, Valerie), Gregg spends his time outside of work on a variety of interests and pastimes. “Music is my main passion,” he details. “I’m a keyboardist, and from the ages of 16 to 29, I was a professional musician playing clubs and hotels throughout the Midwest. Today, I still enjoy writing music, jamming with my friends and playing in my church worship band.” Gregg also likes following professional baseball. “I’m a season ticket holder for the Oakland A’s and go to a dozen or so games each year. I’m actually heading to Arizona in March to attend their spring training.” In addition to his avocational interests, Gregg likes keeping up with his two grown children and spending quality time with his granddaughter.

In regard to his professional career, Gregg acknowledges a spiritual inspiration. “Phil and I are Christians, and our spirituality really guides the way we run our business,” he explains. “For example, we try to be generous with our profits, both by sharing it with our employees and dedicating a percentage to charity. And when it comes to customers, we strive to treat each one according to the Golden Rule.”

When asked the first thing he’d do if he were to retire tomorrow, Gregg says he’d call a travel agent. “Valerie and I like to travel, but we don’t get to do it as often as we’d like, so if I were to retire, I’d definitely plan a trip. I also have a few projects at my house that I’d like to finish, so between travel and home improvement, I’d stay pretty busy.”

Ask Me Anything!

Q: If you could travel anywhere in the world, where would you go?
A: New Zealand.

Q: What’s your favorite local restaurant?
A: John Ash & Co. in Santa Rosa.

Q: What’s your favorite TV show?
A: Valerie and I both enjoy science fiction, so probably “Star Trek.”

Q: Do you collect anything?
A: I collect wine and Oakland A’s bobbleheads.

Q: If you could immediately master a musical instrument, what would you choose?
A: Bass guitar. I’ve always said, “If I wasn’t a keyboard player, I’d be a bass player.”

Q: What’s your favorite band?
A: The Eagles.

Read more

Dealing with Failed Insulated Glass


SANTA ROSA — If you have a window in your home that seems to be perpetually fogged up, you might be confused about what’s causing this. In actuality, this is a common occurrence with dual-pane windows, and while it can’t be reversed,… Read more

Expert Video Tip

Video: Repairing Failed Insulated Glass

Complete Video Transcription:

SANTA ROSA — Host, Sarah Rutan: If you notice condensation on the inside of your window, it’s most likely a case of failed insulated glass. Today we’re in… Read more

Johnny Pope is manager of Old Town Glass, a Diamond Certified company since 2006. He can be reached at (415) 897-0088 or by email.

Johnny Pope

diamond certified contributor profile and expert article

Johnny Pope: Top Glass

By James Florence, Diamond Certified Resource Reporter

NOVATO — Despite being the son of a glass industry professional, Johnny Pope had no intention of following in his father’s footsteps, opting instead to work in the financial sector. Following a minor career setback, however, what was supposed to be a temporary fill-in at his father’s business resulted in a permanent change of direction. “I was working for Charles Schwab’s international division in London, when the company decided to divest its international business units, leaving me with the choice to continue working for them domestically or go in another direction,” he recounts. “While deliberating on my next move, I offered to look after my parents’ business for a couple of weeks while they went on vacation. Eleven years later, I’m still here!”

While his former career in international finance may seem about as far removed as can be from his current vocation, Johnny says his past experience nonetheless continues to come into play. “We recently started an account with an international supplier, so it feels like things have come full circle,” he says. “Thanks to my professional background, it’s been a pretty smooth transition. If I didn’t have that experience, I think I’d feel a lot more intimidated.”

A lifetime resident of the North Bay, Johnny says the Bay Area’s cutting-edge character makes it a challenging and exciting place to be a glass professional. “We’re in a unique environment where everybody wants to push the envelope in terms of design, materials and sizes. Every job is different and every client has a challenging issue they want us to solve.”

Outside of work, Johnny spends the bulk of his free time with his wife, Sierra, and their two daughters, Julia and Mia. As if a full-time career and family weren’t enough, he also volunteers his time with Marin County Search and Rescue. “As Support Director for the Search and Rescue team, I’m in charge of all of our training and equipment,” he says. “Between that, my regular job and my family, all of my time is pretty much accounted for.”

In his life and career, Johnny espouses the importance of keeping priorities in order. “At Charles Schwab, we were taught that by putting the best interests of our clients first, the business would grow organically,” he explains. “That’s something I continue to apply in my current career. I make customer satisfaction my foremost priority.”

Ask Me Anything!

Q: What’s your favorite sports team?
A: The San Francisco Giants.

Q: What’s your favorite style of music?
A: Country.

Q: What’s your favorite snack?
A: Fruit juice smoothies.

Q: Are you an early bird or a night owl?
A: Night owl.

Q: Pancakes or waffles?
A: Waffles.

Read more

Minimalist Innovations in Window and Glass Door Design


NOVATO — As the United States glass industry continues to focus on energy efficiency, we’ve seen a widespread adoption of European door and window technologies. Historically, Europe has had more stringent energy efficiency standards than the U.S., which is why much of… Read more

Differentiating Glass Types


NOVATO — While it may seem straightforward from an outsider’s perspective, the glass industry is actually extremely complex and involves several different product styles and applications. Here are a few of the major classifications into which most glass installations fall:… Read more

Expert Video Tip

Video: European Glass Technologies

Complete Video Transcription:

NOVATO — Sarah Rutan: As the U.S. glass industry continues to focus on energy efficiency, more manufacturers are adopting sophisticated European technologies. Today we’re in Novato with Diamond… Read more