Independently Rated Highest in Quality
E i g h t h
Consecutive Year
Originally Earned:
January 2010
We declare that West Coast Windows and Doors, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1616
(925) 338-1653
2250 Commerce Avenue
Concord, CA 94520
Richard Beil, owner of West Coast Windows and Doors, Inc.

West Coast Windows and Doors, Inc. provides and installs energy-efficient window and door upgrades for residential clients in Contra Costa and Alameda Counties. The family-owned and operated Concord showroom carries products from top manufacturers and is honored to be an Andersen Circle of Excellence Dealer and an Anlin Factory Direct Dealer. Owner Richard Beil believes in providing free, no-pressure consultations to determine which products best fit customers’ needs.

Mr. Beil and his partner, Kelly Mullins, are hands-on owners who are involved in every aspect of West Coast Windows and Doors’ day-to-day-operations, from a client’s initial contact through installation. “I want our clients to be reassured that customer satisfaction is our top priority,” says Mr. Beil. “Accountability starts at the very top, and until I know my customers are absolutely satisfied, no job is complete.”

To learn more about West Coast Windows and Doors’ services, Mr. Beil invites potential clients to visit www.westcoastwindowsanddoors.com or call to request a free report titled “What Every Homeowner Should Know Before Selecting Replacement Windows.” It’s a comprehensive guide to understanding what’s involved in selecting the best replacement windows and how to avoid costly mistakes before starting a project.

Company Philosophy

“We believe in offering personalized service to our clients. We want our customers’ experiences with us to be overwhelmingly positive. Our ultimate goal is to earn their trust so they return for more business and refer us to friends.”

Serving the East Bay Area including Alameda, Oakland and Oakley

Sell & Install Windows
Sliding Patio Doors, Entry
Interior & French Doors (Contractor & Retail Sales)
Security Screen Doors
Andersen Storm Doors
Retractable Screens

Andersen
Andersen
Anlin
Anlin
Anlin Freedom Pet Door
Plastpro
Plastpro
R-Lang
Trimlite and more
Tru-Frame
Tru-Frame

Comparative Summary

Many business owners nominate themselves to be the “face” of a company. Often, they’re a highly visible presence during the initial sales phase, but they disappear from sight once the deal is closed. “I’m a hands-on owner,” says Richard Beil of West Coast Windows and Doors, Inc. From first contact through installation and follow-up, he’s integral to the...

Frequently Asked Questions

Q: How long will the entire process of ordering and installing my new windows take?
A: "Four to six weeks, rarely more. If there is a particular urgency, we feasibly can do it much more quickly."
Q: What types of windows are available?
A: "Vinyl window replacement is the most common. Although composite, fiberglass and wood are also available."
Q: Which do you recommend?
A: "It depends on what you're looking for. Vinyl is a much better option than aluminum because it is non-conductive and therefore more energy efficient. It is also maintenance-free. And you’ll never have to paint it the way you would a woo...

Map

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Industry Info

If you’re having windows replaced, make sure you know who’s coming to your house to do the work.
Many window contractors don’t use their own employees as installers, instead subcontracting the work. Even if the contractor is insured, it doesn’t mean the subcontractors are. “Make sure the contractor you’re doing business with is fully and...
Findings based on statistically reliable research from 262 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 262

Diamond Certified Qualification

Based on 262 customer surveys, we declare
West Coast Windows and Doors, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1616
Continuously qualified since January 2010.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Kathleen B. Verified Customer Name
"I like the quality of the windows and the way the people put them in. I've recommended them already."
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

West Coast Windows and Doors, Inc.
2250 Commerce Avenue
Concord, CA 94520
(925) 338-1653
(925) 681-1766 fax
DCID9256811776

Mon – Fri: 9am – 5pm
Sat: By Appointment Only

Serving the East Bay Area including Alameda, Oakland and Oakley

Richard Beil, Kelly Mullins, Owners
29
9
890083
Liability Insurance, Workers' Compensation
Angie’s List, Better Business Bureau, Consumer Checkbook
Angie’s List Award to 2014, Windows & Doors Category (2006-2013)
1985
Sell & Install Windows, Sliding Patio Doors, Entry, Interior & French Doors (Contractor & Retail Sales), Security Screen Doors, Andersen Storm Doors, Retractable Screens
Andersen, Anlin, Anlin Freedom Pet Door, Plastpro, R-Lang, Trimlite and more, Tru-Frame
Commercial, Residential
GE Money and Enerbank
Contra Costa Windows

Photo & Video Gallery

Survey Responses For

West Coast Windows and Doors, Inc.

West Coast Windows and Doors, Inc.: Average 9.5 out of 10 based on 262 unique customer surveys of customer satisfaction.
Kathleen B. Verified West Coast Windows and Doors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"This is a better quality door and window than others that I've seen. I am planning on using them again in the spring."

"I like the quality of the windows and the way the people put them in. I've recommended them already."

Tania Y. Verified West Coast Windows and Doors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I couldn't recommend them more. They met all of the needs I had and answered any and all questions. They also offered some services that others couldn't, because I have an existing structure, and I wanted new construction windows put in."

"They were very personable, and I felt they could be trusted."

John O. Verified West Coast Windows and Doors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They can be trusted, and they really know what they're doing. When the people come to do the work, they clean up well. They don't leave a mess. They're just great."

"I like their workmanship. We were very satisfied."

Margaret G. Verified West Coast Windows and Doors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say to use them. I was very satisfied. They were very good. "

" The were very courteous, and they got the job done right away."

Joe K. Verified West Coast Windows and Doors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a good job. We are getting ready to use them again."

"They deliver what they say they're going to deliver. "

Dorothy P. Verified West Coast Windows and Doors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've recommend them to people. They come when they say will come. They do what they say they're going to do. They have good, qualified people do the finish work. They are all very professional. I have nothing but good to say. I've used them several times."

"I really like the windows."

Anthony M. Verified West Coast Windows and Doors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say to use them. I recommend them."

"I like the quality of the product and all of the people that helped us get the door."

Robert S. Verified West Coast Windows and Doors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say that their customer service is really one of the best that we've experienced. I think they're fair in their prices and in their commitment to making sure that what they're installing is working right. If there's something wrong, they respond very quickly to it."

"I liked their customer service overall. I never hesitate to call them if we need something. They're tops. I've recommended them. We have been very satisfied. "

Debbie R. Verified West Coast Windows and Doors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional. They've been in business a long time. I have a lot of confidence in them. They are very knowledgeable. I never have a problem getting in touch with them. They have been very responsive to my questions. They are reliable and have good quality windows. I've been happy with them. I am a repeat customer, because they're a real, quality company. Everyone involved is very professional. I've been happy with them. "

"I have a lot of confidence in their services. I know that I'm going to get good quality windows. They have good customer service and are knowledgeable. Everything has been perfect. They are A+."

Lynne C. Verified West Coast Windows and Doors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'm very happy with their product and their service. "

"They completed the work quickly, and they did a quality job. We had to have them come back for a compliance issue. Our local inspectors are very stringent and particular. West Coast Windows and Doors came back and did something they never have to do. They came back without hesitation and put flashing on the window without any additional charges. That was very nice."

Everett C. Verified West Coast Windows and Doors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a very good job, and they were very helpful. I would recommend them."

"I think because they were very efficient, I had confidence that they knew what they were doing."

Shari V. Verified West Coast Windows and Doors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were on time, worked quickly, and got everything done that I needed to have done."

"I like the windows, the type. They were helpful in getting a very specific kind of window."

Anne A. Verified West Coast Windows and Doors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They come out, do the job, and that's it."

"They were prompt. They showed up when they said they would, and they did a good job."

Frank M. Verified West Coast Windows and Doors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were good and showed me the best product for the best price. They have a good selection of products and fair prices."

"The woman who helped me met my needs. I had a budget, and she gave me a good price to meet the budget."

Al M. Verified West Coast Windows and Doors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very reliable."

"They have a great product, and they are great people too."

Judith D. Verified West Coast Windows and Doors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are a first-class, friendly service. "

"The owner came out to talk about what I needed and to give me an estimate. He was very clear and very professional, but also friendly. He was a nice man to talk to. I had absolutely no qualms about hiring them. They came on the day they said they were going to be here. Three days later they were done. They did their absolute best not to get in my way, not to create any hassles, or leave any dirt or marks on the door. They cleaned up each night when they finished up their work. They swept and made sure there were no nails on the ground. I have recommended them to others. I really honestly have nothing bad to say about them. Their product is first-rate. I would never go anywhere else. The owner, Richard Beil, is an intelligent, empathic man. You know the right thing will be done, and if something is not right, he will handle it. "

Alex M. Verified West Coast Windows and Doors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The people they sent out were very good. The workmen went out and did the job right away. They knew what they were doing and were very helpful."

"I like the speed at which they did the work and the quality of the windows."

Alison H. Verified West Coast Windows and Doors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've given their name to several people already. They were just fabulous. They were very neat, and when they saw a problem with the window, it was taken care of right away. We had no trouble whatsoever."

"They were easy to work with, and the windows are beautiful. The house is quiet now."

Allen Z. Verified West Coast Windows and Doors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're reliable, efficient, and they do good work."

"They did the job well."

Jackson L. Verified West Coast Windows and Doors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say that I was very pleased with their work. They delivered everything they promised, and they did it professionally. I have recommended them to all of my neighbors."

"I liked their meticulous approach to the work."