DIAMOND CERTIFIED COMPANY REPORT
Service Champions
Service Champions
(925) 444-4444
(916) 777-4444
Kevin Comerford, Chief Client Officer
Service Champions sells, installs and services heating, ventilating and air conditioning (HVAC) equipment, including air filtration systems, furnaces and thermostats. The company, which has offices in Pleasanton, San Jose and Rocklin, also offers air duct cleaning and sealing for its clientele base, which stretches from the Bay Area to the Sacramento Valley.
All Service Champions’ technicians are EPA-certified and undergo continual training to stay current on the industry’s technological and procedural advances. The company also offers an industry-exclusive “on time” guarantee.
Owner Kevin Comerford and his family have been in the HVAC industry for more than three decades. Their dedication to providing clients with optimum comfort and safety in their homes has transferred to community service involvement: Service Champions donates to the Juvenile Diabetes Research Foundation (JDRF) and participates in the annual San Francisco Avon Walk for Breast Cancer, raising over $50,000 for the charity over the last two years.
Company Philosophy
“We always do business with the same concept in mind: Heating and air conditioning is for people, not profits. We measure our success by our high referral rate. Our clients tell us how professional, courteous and kind our technicians are, and how satisfied they are with our service. We’re built on a principle we call ‘Happy Money’—if our clients aren’t completely happy, we don’t want their money.”
Serving the Bay Area & Sacramento
Air Condtioning
Heating
Duct Work
Water Heaters
Air Filtration
Indoor Air Quality
Comparative Summary
Pleasanton’s Service Champions Heating and Air Conditioning believes its name sets it apart from other heating and air conditioning companies, because it reflects its business attitude. “All our team members are trained to do whatever it takes to best serve clients at any given moment,” says owner Kevin Comerford. Whether it’s on the phone or in a client’s home,...
Frequently Asked Questions
Q: What’s the Service Champions Club?
A: "It’s a maintenance plan for our customers. Club members can get night service, guaranteed appointments within 24 or 48 hours, discounts on repair services and hardware, extended warranties, and no-charge, semiannual service calls. Memb...
Q: How often should my heating and air conditioning system be serviced?
A: "Each unit should be serviced once a year, like regular maintenance on your car or going to a doctor for a checkup. This involves more than simply changing out a filter. Your furnace and air conditioners contain some of the most volatile comp...
Q: Does Service Champions maintain a clean workplace?
A: "Absolutely. We treat your home as if it were our own. Our technicians will show up at your door with a professional appearance. We use floor protectors and clean up afterward. We’ll leave your home cleaner than it was when we arrived....
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Industry Info
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Look for an HVAC contractor that has positive referrals, a longstanding community presence, and a professional demeanor.
According to Kevin Comerford, owner of Service Champions Heating and Air Conditioning in Pleasanton, the first step in finding an HVAC contractor is to get referrals. These can be from people you know who have had good experiences, or from ratings...
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Findings based on statistically reliable research from 301 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance
Customer Loyalty
96%
n = 301
Diamond Certified Qualification
Based on 301 customer surveys, we declare
Service Champions
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 437
Continuously qualified since June 2004.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
"They were polite, courteous, very helpful, and attentive. The guy who came out was very nice."
"They were very competent, and they were a very big help to me. They came right out when I had a problem, and they were able to get everything working again."
Research conducted by American Ratings Corporation. Ratings Methodology
Diamond Certified® Video Profile
Company Capabilities Table
Service Champions
7020 Commerce Drive, Suite E
Pleasanton, CA 94588
Pleasanton, CA 94588
4430 Yankee Hill Rd, Suite 100
Rocklin, CA 95677
Rocklin, CA 95677
(925) 444-4444
(916) 777-4444
(408) 777-9444
(925) 598-1828 fax
Mon – Fri: 7am – 7pm Sat: 8am – 5pmSun: 8am – 4pm 24-Hour On-Call Service
Serving the Bay Area & Sacramento
Kevin Comerford
16
110
North American Technician Excellecnce (NATE) Certified
817040
Liability Insurance, Worker's Compensation
Better Business Bureau
2003
Heating, Air Conditioning, Indoor Air Quality, Duct Inspection and Replacement, Water Heater Service, Repair and Tune-Up, Air Filtration
Residential
5-Year Comfort Guarantee, Warranty on Parts and Equipment, Installation Workmanship Guarantee, 24-Hour Repair Guarantee
3-12 Months Same as Cash
