Independently Rated Highest in Quality
T h i r t e e n t h
Consecutive Year
Originally Earned:
June 2004
We declare that Service Champions HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #437
(888) I'M-HAPPY

Kevin Comerford is owner of Service Champions.

Service Champions sells, installs and services heating, ventilating and air conditioning (HVAC) equipment, including air filtration systems, furnaces and thermostats. The company, which has offices in Pleasanton, Concord, San Jose and Rocklin, also provides air duct cleaning and sealing for its clientele base, which stretches from the Bay Area to the Sacramento Valley.

All of Service Champions’ technicians undergo continual training to stay current on the industry’s technological and procedural advancements. The company also offers an industry-exclusive “on time” guarantee.

Owner Kevin Comerford and his family have been in the HVAC industry for more than four decades. Their dedication to providing clients with optimum comfort and safety in their homes has transferred to community service involvement: Service Champions donates to the Juvenile Diabetes Research Foundation (JDRF) and participates in the annual San Francisco Avon Walk for Breast Cancer, raising $30,000 for the charity in 2009.

Company Philosophy

“We always do business with the same concept in mind: Heating and air conditioning is for people, not profits. We measure our success by our high referral rate. Our clients tell us how professional, courteous and kind our technicians are, and how satisfied they are with our service. We’re built on a principle we call ‘Happy Money’—if our clients aren’t completely happy, we don’t want their money.”

Serving the East Bay, South Bay and Sacramento Areas

Heating, Air Conditioning, Indoor Air Quality
PureFlow™ Duct Inspection and Replacement
Comfort Cloud™ Insulation
Water Heater Service, Repair and Tune-Up
Air Filtration

Comparative Summary

Pleasanton’s Service Champions Heating and Air Conditioning believes its name sets it apart from other heating and air conditioning companies, because it reflects its business attitude. “All our team members are trained to do whatever it takes to best serve clients at any given moment,” says owner Kevin Comerford. Whether it’s on the phone or in a client’s home,...

Frequently Asked Questions

Q: How often should my heating and air conditioning system be serviced?
A: "Each unit should be serviced once a year, like regular maintenance on your car or going to a doctor for a checkup. This involves more than simply changing out a filter. Your furnace and air conditioners contain some of the most volatile comp...
Q: What’s the Service Champions Club?
A: "It’s a maintenance plan for our customers. Club members can get night service, guaranteed appointments within 24 or 48 hours, discounts on repair services and hardware, extended warranties, and no-charge, semiannual service calls. Memb...
Q: Does Service Champions maintain a clean workplace?
A: "Absolutely. We treat your home as if it were our own. Our technicians will show up at your door with a professional appearance. We use floor protectors and clean up afterward. We’ll leave your home cleaner than it was when we arrived....

Industry Info

Look for an HVAC contractor that has positive referrals, a longstanding community presence, and a professional demeanor.
According to Kevin Comerford, owner of Service Champions Heating and Air Conditioning in Pleasanton, the first step in finding an HVAC contractor is to get referrals. These can be from people you know who have had good experiences, or from ratings...
Findings based on statistically reliable research from 475 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
93%
n = 475

Diamond Certified Qualification

Based on 475 customer surveys, we declare
Service Champions
has passed all rating steps and has earned
The Diamond Certified Award
No. 437
Continuously qualified since June 2004.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Bill S. Verified Customer Name
"They are great."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Service Champions
(888) I'M-HAPPY
(925) 598-1827 fax

Mon – Thu: 7am – 7pm
Fri: 7am – 6pm
Sat – Sun: 8am – 5pm
24-Hour On-Call Service

Serving the East Bay, South Bay and Sacramento Areas

Kevin Comerford, Owner
13
104
817040
Liability Insurance, Workers' Compensation
Better Business Bureau
2003
Heating, Air Conditioning, Indoor Air Quality, PureFlow™ Duct Inspection and Replacement, Comfort Cloud™ Insulation, Water Heater Service, Repair and Tune-Up, Air Filtration
Residential
5-Year Client Trust: 100% Money-Back Guarantee, Lifetime Warranty on Parts and Labor, Installation Workmanship Guarantee, 24-Hour Service Guarantee
3-12 Months Same as Cash

Photo & Video Gallery

Survey Responses For

Service Champions

Service Champions: Average 8.7 out of 10 based on 475 unique customer surveys of customer satisfaction.
Bill S. Verified Service Champions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"They are great."

Lillian S. Verified Service Champions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I am perfectly happy with them, they are good, everything has been perfect."

"The workers are wonderful and very helpful."

Nicholas Y. Verified Service Champions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very reliable, service is well done, and we have never had any problems."

"We know the quality of the service we will get when we work with them. They are punctual, they care about their work, they do a good job, and we have never had any problems with our heating and HVAC system with them."

Cathy B. Verified Service Champions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very nice, answered all my questions, did what he was supposed to do, and they are very nice."

"Very satisfied, they do good work, and I haven't had any problems. It was a good choice when we chose them to do our central heat."

Louis G. Verified Service Champions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I am very satisfied with them, they are very good."

"All the personnel they have, are very well trained."

Sue K. Verified Service Champions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"When they put our furnace in, the city inspector said they hadn't seen a job done quite so well. I was impressed. They were professional and on time. They were clean and did an excellent job."

"Their quality is the best."

Jerry G. Verified Service Champions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The representative they sent out was very knowledgeable. As far as I'm concerned, they are the best out there. "

"They're professional. They are very knowledgeable. I've had them come out on a couple emergencies too and they've come through each time."

Stu P. Verified Service Champions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very thorough, and very neat, and very fair."

"They are very professional. They arrived on time. They were very neat. They explained everything very well. Everything I wanted somebody to do, they did."

Phyllis K. Verified Service Champions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are fair, they come on time."

"They know what they are doing and I think they have a nice practice of giving a turkey order at Christmas time. "

Lisa P. Verified Service Champions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I like the option they have to get a membership so that if something happens you have a priority service response time."

"They are very prompt and I have had no problems with the work."

Richard R. Verified Service Champions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are the very best I have ever used and they are extremely helpful."

"The quality of work their servicemen did"

Alice W. Verified Service Champions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have recommended them in the past."

"They are very thorough."

Adam S. Verified Service Champions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are professional and on-time."

"They didn't try to sell me anything."

Betsy K. Verified Service Champions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were reliable and polite. They were clean."

"They did duct work for me, and they did it well."

Carol G. Verified Service Champions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are excellent, and they stand behind their work. They do great work."

"I liked the service, price, and everything."

Christine W. Verified Service Champions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were prompt and Chris, the service representative, was great. It got fixed, and there were no other issues."

"They were able to meet my timeframe for coming out, and they repaired it quickly."

Colleen O. Verified Service Champions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were courteous, conscientious about wearing booties in the house, friendly, and on time."

"They were on time."

Christine R. Verified Service Champions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They helped us out, and they came out here quickly."

"They fixed our heater. They were perfect."

Frank P. Verified Service Champions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did what they said they would in the time they promised to do it. Everything works now. They did a wonderful job."

"That the air conditioner works"

Ray Q. Verified Service Champions Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are honest."

"They are honest."