Independently Rated Highest in Quality
T e n t h
Consecutive Year
Originally Earned:
January 2008
We declare that Quality First Home Improvement, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1233
(877) 297-8594

Gary Kluck, Chairman/CEO

Quality First Home Improvement, Inc. is an award-winning contractor that sells and installs an extensive selection of name-brand home beautification products, including roofing, windows, patio covers, solar electric, solar hot water heating, Cool Wall® exterior coating, Cool Tex® concrete coating, concrete driveways/ walkways/patios, seamless gutters, vinyl and fiber cement siding, exterior doors, insulation, garage doors, synthetic grass, exterior paint, kitchen and bathroom products, and more.

Quality First has been Diamond Certified for eight consecutive years and counts more than 24,000 satisfied customers during that period. The company has also been recognized and selected by manufacturing roofing giant GAF as a Master Elite roofing contractor for the past nine years (only 3 percent of roof installing contractors nationwide have been able to achieve this status), and it received GAF’s prestigious President’s Club Award in 2014. Quality First has also earned three consecutive (2011-2013) awards from PlyGem for “Customer Excellence” and “Top Window and Door Dealer in California,” as well as the “Northern California Dealer of the Year” award from Amerimax, a premier window manufacturer.

Quality First maintains a staff of factory-trained installers and a dedicated solar division to provide Energy Star and environmentally-friendly products for its customers. A new customer service division further emphasizes the company’s commitment to quality service and customer satisfaction. Quality First serves customers throughout Northern California and Northern Nevada. 

Company Philosophy

“Our name says it all: We believe in quality first, and we strive to do every job right the first time at an affordable price.”

Serving all of Northern California including Oakland, San Jose, Santa Clara, Santa Rosa, Napa and Santa Cruz.

Windows
Roofing
Solar
Patio Covers
Exterior Coating
Room Enclosures

Kitchen & Bathroom Remodeling
Stamped & Colored Concrete
Siding
Doors
Skylights

Synthetic Grass
Garage Doors

Amerimax
Duralum
Envirofirst
GAF
GAF
PlyGem
PlyGem
Findings based on statistically reliable research from 258 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
91%
n = 258

Diamond Certified Qualification

Based on 258 customer surveys, we declare
Quality First Home Improvement, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1233
Continuously qualified since January 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Kathy J. Verified Customer Name
"I liked their efficiency and quality."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Quality First Home Improvement, Inc.
(877) 297-8594
(916) 788-2942 fax
DCID8008597494

Mon – Fri: 8am – 5pm
Sat: 8am – 10am

Serving all of Northern California including Oakland, San Jose, Santa Clara, Santa Rosa, Napa and Santa Cruz.

Gary Kluck, Chairman/CEO; Gerry Anderson, President
181
875772
Liability Insurance, Workers' Compensation
Windows, Roofing, Solar, Patio Covers, Exterior Coating, Room Enclosures, Kitchen & Bathroom Remodeling, Stamped & Colored Concrete, Siding, Doors, Skylights, Synthetic Grass, Garage Doors
Amerimax, Duralum, Envirofirst, GAF, PlyGem

Photo & Video Gallery

Survey Responses For

Quality First Home Improvement, Inc.

Quality First Home Improvement, Inc.: Average 8.8 out of 10 based on 258 unique customer surveys of customer satisfaction.
Kathy J. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I enjoyed working with them. They put in a new kitchen floor for me. They installed quartz countertops and did a really good job. They installed a new roof on my house and did a good job. It only took two days. Then I had them come back and put in two three-pane windows, thick windows, which are excellent. I plan on having them come back and installing more windows."

"I liked their efficiency and quality."

David W. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them to use this company."

"They installed the garage door properly and made it fit."

Sharon K. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:No
Q3 & Q4:

"I was happy with the quality of their services, but I wasn't pleased about their customer service."

"I had no problems with the actual work that they did. "

Genevieve J. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell others to trust them."

"They did exactly what they said they would do. I am very happy."

Joel R. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. They were great and took care of everything. They went above and beyond. "

"I liked the crew. They were personable and answered all of my questions. "

Bruce M. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do quality work. I am very pleased."

"The whole process was great, from the sales staff to the workers who completed the job. "

Kenneth S. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. They are a reputable company."

"They are very professional and explained what they were going to do. They were also very efficient and hardworking. I was impressed. "

Martin G. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They provide the finest quality service at a value price."

"I liked the materials they used and the care shown by the staff during the installation. They did a fantastic job."

Chuck C. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. They did concrete work on our driveway and patio pad, and they also installed our windows. They were quick, efficient, courteous, and professional. "

"They were professional and efficient."

Natalie L. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were prompt."

"They were on time, cleaned up after themselves, and they got the job done in two days."

Janice M. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very neat and clean. My yard was pristine after they completed the job, almost like they were never there. They also assist with financing, and their staff are very responsive. The sales representative, Craig, was great. I have used them for solar, painting, and a patio cover. The patio cover is laser perfect, and the water is channeled to the gutter, instead of pooling on the cover."

"They are very good. Their workmanship is the best I've seen. They are the first company I call if I have a project. If they cannot do the work, they refer me to someone who can."

Jayden B. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did what they promised. They did it quickly and easily. There were no problems."

"I liked that I had researched them and felt good about my initial inquiry with them. They seemed reasonably priced and like decent people to work with."

Terri B. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Just that they gave us what they said they would and were reliable."

"We liked that they were super-friendly."

Richard C. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a thorough job."

"I liked that they did a decent job and that their clean-up was thorough afterwards."

Donald E. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them highly. They're very good, dependable people."

"I guess what I really noticed the most was that they were always on time. I never had worry about when they'd be here or call them to find out where they were. That was really nice. I would absolutely use them again."

Lily A. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they're very professional people and left everything nice and neat after they finished the job and at the end of each day"

"I liked that the workmen were very polite, professional, and courteous."

Mia D. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"You can take them at their word. I would highly recommend them. I have used them again since then and would absolutely use them again."

"They did what they said what they were going to do, and if I had a question, they addressed it immediately. I was very satisfied."

Ben R. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do quality work. They did a great job and were quick to complete the work."

"I really liked how quickly the job got done. I was surprised that they were able to finish the work all in one day."

Lynn T. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They stand behind their work."

"I liked that when I had a complaint, they came out and fixed it."

Mel B. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think their name says it all, that you're going to get quality work at a fair price."

"I liked the quality of the final product."