Independently Rated Highest in Quality
T e n t h
Consecutive Year
Originally Earned:
January 2008
We declare that Quality First Home Improvement, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1233
(877) 297-8594

Gary Kluck, Chairman/CEO

Quality First Home Improvement, Inc. is an award-winning contractor that sells and installs an extensive selection of name-brand home beautification products, including roofing, windows, patio covers, solar electric, kitchen and bathroom products, Cool Wall® exterior coating, concrete driveways/ walkways/patios, seamless gutters, vinyl and fiber cement siding, exterior doors, insulation, garage doors, synthetic grass, exterior paint, and more.

Quality First has been Diamond Certified for 10 consecutive years and counts more than 26,000 satisfied customers during that period. The company has also been recognized and selected by manufacturing roofing giant GAF as a Master Elite roofing contractor who has won the Triple Excellence Award for the last seven years (only 1 percent of roof installing contractors nationwide have been able to achieve this status), and it received GAF’s prestigious President’s Club Award in 2014, 2015, and 2016. Quality First has also earned six consecutive (2011-2016) awards from PlyGem for “Customer Excellence” and “Top Window and Door Dealer in California,” as well as the “Northern California Dealer of the Year” award from Amerimax, a premier window manufacturer.

Quality First maintains a staff of factory-trained installers and a dedicated solar division to provide Energy Star and environmentally-friendly products for its customers. A new customer service division further emphasizes the company’s commitment to quality service and customer satisfaction. Quality First serves customers throughout Northern California and Northern Nevada. 

Company Philosophy

“Our name says it all: We believe in quality first, and we strive to do every job right the first time at an affordable price.”

Serving Northern California and Nevada

Windows
Roofing
Solar
Patio Covers
Exterior Coating
Room Enclosures

Kitchen & Bathroom Remodeling
Stamped & Colored Concrete
Siding
Doors
Skylights

Synthetic Grass
Garage Doors

Amerimax
Duralum
GAF
GAF
PlyGem
PlyGem
TexCoat
Findings based on statistically reliable research from 283 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
91%
n = 283

Diamond Certified Qualification

Based on 283 customer surveys, we declare
Quality First Home Improvement, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1233
Continuously qualified since January 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Janet R. Verified Customer Name
"They're knowledgeable."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Quality First Home Improvement, Inc.
(877) 297-8594
(916) 788-2942 fax
DCID8008597494

Mon – Fri: 8am – 5pm
Sat: 8am – 10am

Serving Northern California and Nevada

Gary Kluck, Chairman/CEO; Gerry Anderson, President
181
875772
Liability Insurance, Workers' Compensation
Windows, Roofing, Solar, Patio Covers, Exterior Coating, Room Enclosures, Kitchen & Bathroom Remodeling, Stamped & Colored Concrete, Siding, Doors, Skylights, Synthetic Grass, Garage Doors
Amerimax, Duralum, GAF, PlyGem, TexCoat

Photo & Video Gallery

Survey Responses For

Quality First Home Improvement, Inc.

Quality First Home Improvement, Inc.: Average 8.8 out of 10 based on 283 unique customer surveys of customer satisfaction.
Janet R. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've actually already recommended them to 3 friends and gave out their business cards. They were awesome. "

"They're knowledgeable."

Ellen R. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say they're on time, they keep your house clean while they go through the process of tearing things down, and they're very polite. They also deliver good workmanship."

"Workmanship, and the price was pretty good."

John F. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"You can trust them, and they do an excellent job."

"That they got the job done in a timely fashion, and it was done to my specifications."

Mike L. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do quality work, and I was very satisfied. I didn't have to call them and have them come back to fix something or redo something. They did it right the first time."

"That's the thing, all of the work they did for me they did when I was at work, so I wasn't there, but the quality of service, the quality of product that they supplied, and the way that they administered the product was right on the mark."

Lupe G. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a good job, they were friendly, the workers that came out were really nice guys, and they did a really great job."

"It really wasn't as expensive as I thought it was going to be."

Rich J. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they're very professional, very loyal, and it was easy dealing with them."

"They came right out when I had a leak in a brand new roof. They were out here in a half an hour, and they fixed it."

David K. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Awfully good work, and they're very thorough about it."

"Their work and how fast they got it done"

Michael L. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Reliable, they did a nice job cleaning up afterwards, and everything was done right, great job."

"The options they gave us, whether it was financing or materials"

Lonnie R. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do quality work."

"The finished job is really good."

Valerie G. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The work is quality, and they took the time to answer all of my questions."

"The person who came to the house to talk to me"

Michael C. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We were happy with the work and happy with the product. They did what they said they would do and when they said they would do it. There was one hiccup, but they called right away and set up a day to fix it. They kept us very well-informed. They came when they said would and cleaned up everything. It was a really nice experience."

"We were happy with the work and happy with the product. They did what they said they would do and when they said they would do it. There was one hiccup, but they called right away and set up a day to fix it. They kept us very well-informed. They came when they said would and cleaned up everything. It was a really nice experience."

Darryl P. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"They cleaned up well and got things done right away."

Kathy J. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I enjoyed working with them. They put in a new kitchen floor for me. They installed quartz countertops and did a really good job. They installed a new roof on my house and did a good job. It only took two days. Then I had them come back and put in two three-pane windows, thick windows, which are excellent. I plan on having them come back and installing more windows."

"I liked their efficiency and quality."

David W. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them to use this company."

"They installed the garage door properly and made it fit."

Sharon K. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:No
Q3 & Q4:

"I was happy with the quality of their services, but I wasn't pleased about their customer service."

"I had no problems with the actual work that they did. "

Genevieve J. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell others to trust them."

"They did exactly what they said they would do. I am very happy."

Joel R. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. They were great and took care of everything. They went above and beyond. "

"I liked the crew. They were personable and answered all of my questions. "

Bruce M. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do quality work. I am very pleased."

"The whole process was great, from the sales staff to the workers who completed the job. "

Kenneth S. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. They are a reputable company."

"They are very professional and explained what they were going to do. They were also very efficient and hardworking. I was impressed. "

Martin G. Verified Quality First Home Improvement, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They provide the finest quality service at a value price."

"I liked the materials they used and the care shown by the staff during the installation. They did a fantastic job."