Independently Rated Highest in Quality
T e n t h                              Consecutive Year        
Originally Earned:
July 2002
We declare that Murison's FlooringAMERICA HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #128
(408) 341-9953
3278 Almaden Expressway, (At Capitol Auto Mall)
San Jose, CA 95118

Murison’s FlooringAmerica provides and installs carpets; area rugs; and vinyl, hardwood, tile and laminate flooring for residential clients throughout Santa Clara County. The locally-owned company is part of national flooring retail group FlooringAmerica, and its San Jose showroom carries numerous products from top brands such as Karastan, Armstrong, QuickStep, Downs and Bedford Mills. It also offers interior design services and sells window treatments, shutters and upholstery.

Owners Ed and Diane Lacina purchased Murison’s more than 25 years ago, but the company has been in the home décor and flooring business since 1951. The Lacinas say their partnership with FlooringAmerica has allowed them to provide their customers with both the buying power of more than 500 stores and the personalized service of a locally-owned business.

Murison’s FlooringAmerica is also an insurance replacement specialist for many major carriers and is able to perform complete assessments of flooring damage and replacement costs. The company also offers a unique “Move or Improve” assurance that credits homeowners 30 percent of their material purchases if they choose to move or improve their homes. Along with Murison’s Ultimate Confidence Guarantee, this is designed to provide total satisfaction for customers purchasing flooring products.

Company Philosophy

“We’re committed to providing each of our customers with a truly unique level of personalized service and expertise. Our employees understand our clients’ needs and work hard to make their flooring experiences as pleasant as possible. Our process begins in the showroom, where we’ll recommends projects, discuss pricing and make all the necessary plans for work to begin. Our ultimate goal is to help our customers find the perfect floors to fit their lifestyles.”

Serving all of Santa Clara County including San Jose, Sunnyvale, Santa Clara, Mountain View, Milpitas, Palo Alto, Cupertino, Gilroy and Campbell.

Certified Installers
Interior Design Service
Merchandised Showroom
Carpets & Area Rugs
Hardwood, Vinyl, Tile, Laminates
Window Treatments, Shutters & Upholstery

Map

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Findings based on statistically reliable research from 218 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
89%
n = 218

Diamond Certified Qualification

Based on 218 customer surveys, we declare
Murison's FlooringAMERICA
has passed all rating steps and has earned
The Diamond Certified Award
No. 128
Continuously qualified since July 2002.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Abul M. Verified Customer Name
"I have used him several times. He is wonderful. I needed to have a carpet installed in a hurry. He got it ordered, shipped, and installed in an unbelievable short time. I also had a special carpet that no one could duplicate. He spent lots of his time researching and tracking down where to find it. He is very helpful and kind. His installers are good. I have dealt with a lot of contractors, but he is definitely the top of my list."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Murison's FlooringAMERICA
3278 Almaden Expressway, (At Capitol Auto Mall)
San Jose, CA 95118
(408) 341-9953
(408) 267-0466 fax
DCID4082670220

Mon - Fri: 10am - 7pm
Sat: 10am - 6pm
Sun: 11am - 5pm

Serving all of Santa Clara County including San Jose, Sunnyvale, Santa Clara, Mountain View, Milpitas, Palo Alto, Cupertino, Gilroy and Campbell.

482690
Liability Insurance, Worker's Compensation
Ed Lacina, Owner and Manager

Photo & Video Gallery

Survey Responses For

Murison's FlooringAMERICA

Murison's FlooringAMERICA: Average 8.7 out of 10 based on 218 unique customer surveys of these open ended questions.
Abul M. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He should have the highest rating. He is wonderful. He went above and beyond."

"I have used him several times. He is wonderful. I needed to have a carpet installed in a hurry. He got it ordered, shipped, and installed in an unbelievable short time. I also had a special carpet that no one could duplicate. He spent lots of his time researching and tracking down where to find it. He is very helpful and kind. His installers are good. I have dealt with a lot of contractors, but he is definitely the top of my list."

Naomi L. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Ed was great. I had a terrific experience."

"Ed was just so helpful. He just made everything so easy. It was a great experience. I really mean that."

Danny W. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The installers were very skilled, especially the vinyl guy. They are knowledgeable about the products and the people are nice."

"The quality of the workmanship"

Dwain T. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very knowledgeable, and they came when they said they would and they were reliable. They had good service and good workmanship."

"I like the quality of their work."

Andy W. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have quality rugs and a good variety."

"I had bought blinds from another company. When I took them in, Murison's was very good about handling the return and shipping for me."

Carolyn M. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are personable and they seem to be quite skilled."

"I guess it would be that they had the selection of the carpet, coloring, and type that I wanted."

Linda M. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have quality products and they are accommodating."

"Actually what made it so good is Dane. He tries his hardest to please and get what you want. I have used them many times."

Julie M. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very informative and they took the time for me to pick out the pattern I wanted. I talked to several different people. When they were delivering the flooring, one of the salespeople came to the house to see if it was okay."

"They took a lot of time with me. They didn't try to rush me through anything."

Steven B. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The personal attention and customer service were really good. They walked us through the choices and we found the education process to be very helpful and informative. It was a very pleasant experience."

"To sum it all up, the customer service, attention to detail, the follow-up, and the quality of the installation. That was huge."

Barbara H. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they do a very good job and they are very considerate. Ed is very thoughtful, pretty responsive, and he came by to double-check the work to make sure it was done right. His contractor was very good. He came on time and did what he was asked."

"I went back there after 20 years because I liked the service and I feel they are honest."

Barbara L. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would like to tell them that they gave me personalized service, they gave me good advice, and they did what they said they would do. I was very pleased."

"Their salesperson, who was a designer, came out to look at my room and he helped me out with measurements and everything. I was planning on getting some floor runners, but I changed my mind and they were good with that."

Carl M. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have a personal touch."

"The personal service"

Dave W. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They had a large selection. They were very helpful and I was able to pick a type of flooring they had on their floor. The only problem was that I wanted to use the flooring in some other rooms, but they had stopped carrying that manufacturer, so I had to look elsewhere for it."

"They were local and they had a large selection."

Janice D. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were excellent, hardworking, and tidy with all they did. They were polite and they did a very good job."

"I enjoyed their showroom and meeting with Ed. He was good."

Jim R. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The owner is wonderful to deal with."

"The owner was very easy to deal with and he had a nice product."

Joy B. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Honest, very thorough, on schedule, willing to work with the customer, and they value long-term relationships."

"They remembered me and they gave me a good deal."

Beverley K. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's very knowledgeable. I've been very pleased. When he does work, he doesn't talk. He gets to it and gets the job done. He's very clean."

Chuck H. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They put in a house full of carpet and they did a good job. They were competitive. We had wooden floors put down. Murison's gave us one-stop shopping. They did a great job. With Murison's, we had the confidence that when they said they were going to do something, they would do it right. If you are having a big job done, you need to have the confidence that it will be done right and saving a few bucks doesn't make up for a bad job. I haven't had a problem with Murison's, but if something went wrong, I think they would make it right. I had a carpet cleaner come in. He made an unsolicited comment that the quality of the work was first rate, especially the transition from the tile to the carpet."

Dick M. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did everything they were supposed to do. I was on a tight schedule, but they did everything on time."

Tammie B. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very knowledgeable and helpful. Their prices were competitive."

Joan L. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I just like them. I've done business with them several times and I've always been satisfied."

John G. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their attitude and customer service, they are decent, down-to-earth people. They follow through on what they say."

Mary C. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personal service and installation"

Mike M. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything was great. They were good people."

Janice R. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their workmanship is good. I like the store. They have good customer service. They are friendly."

Roy B. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was nice working with the salespeople. The installers were outstanding."

Sandy L. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"From the time we decided to do the work, it took about a week to get everything done. They were very efficient. "

Art A. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Customer service, quality of products, and pricing"

Barbara D. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like their service and friendliness. I have great relationships with everyone there."

Betty J. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We have dealt with them many times. I like the floors they have, and they are always willing to help out."

Bev G. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The decorators were very helpful."

Buck D. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were just helpful."

Cathy J. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They delivered exactly what they said they would, and it was done on time. The installers did an excellent job, and they were very flexible. They really knew what they were doing."

Chuck M. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They had a good selection. We received good guidance from Ed. I liked how they put things back after they were finished."

Donna C. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everyone is really nice."

George L. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked how Ed came out personally. It was very comforting that he inspected the product after it had been installed."

Joan B. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They had good service. Their workers were fast and neat."

Joan L. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"For one thing, I have known them for years. I am confident that they will do a great job."

Kathy B. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their communication, Ed was phenomenal at keeping me posted. They were great, and they met all of their timelines. They were great to work with. They even helped us pick out the flooring we needed. They knew what we needed, not just what we wanted, and they were really good about staying within our stated budget."

Marcia V. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their service and variety."

Oscar S. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like their quality of work. Also, I just love Ed. He is such a wonderful man."

Shirley S. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I enjoy looking at my floor so much. My carpet is really attractive. I receive a lot of compliments on it, and it is easy to maintain. I plan on using them again soon."

Susan L. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the salesman. He was very nice. Also, the installers worked within my schedule, and they were very respectful while they were in my home. They even repaired little things that they never broke to begin with. I just love them."

Joyce M. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their promptness, and that they are polite."

Lois P. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have good quality. He knows the owner real well. We get along great and it works out well."

Colleen M. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I purchased a high quality stage. I'm satisfied that I don't have dog scratches, and it's a lot easier to clean up."

Al/Bobbi S. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything was done professionally and promptly. We are very happy with the carpet."

Linda N. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was handled personally by the owner. They were easy, available and the price was reasonable. They made it very simple."

Beth R. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The careful job the installer did"

Dave H. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We're familiar with them."

Linda L. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Once they knew what I needed, they took care of everything and did a nice job."

Ashley C. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very nice, very responsive, and helpful with all the details."

Maria R. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The lady who came out at the beginning was very nice. The installers were excellent."

Mona A. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The salesperson was very easy to work with. He is the reason why I have a positive outlook on the company."

Jean K. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the quality of the finished floor."

Alys M. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They had really good customer service from start to finish. I also liked that they had a good salesperson and good follow through."

Haly B. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the personal attention that Ben gave us."

Caroline B. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was nice working with Dane."

Elizabeth S. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The workman was tidy, the bathroom floor looks good"

Denise M. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I used them before. The attention I get when I go to the store, the installers and everyone there are really professional"

Francis M. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Service and the staff all very professional"

Linda M. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It's small"

Stacy Q. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The person who came and the installer were friendly and open"

Janice V. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the person I worked with, delivery and installation on time"

Millie S. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Nothing in particular"

Juanita L. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very good job"

Mary K. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Pleasant service"

Sandra L. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Responsive"

Chuck H. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're honest, clean, on time, they have a good reputation, they're fair, I like Ed, it's a family-run business"

Phil B. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They provided whatever I needed without a hassle"

Ruth B. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The gal was patient when she came out"

Kent C. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owner"

Maryann C. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Professional, polite, and they know what they are selling"

Julie C. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Ed was great to work with"

Janice C. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Great customer service. They were very helpful and they worked around my schedule"

Nancy Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The rep, Nancy"

Peggy D. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They gave me a nice crosscut and they were helpful with color. They were on time and Pat was just great"

Cathy D. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were real easy to work with. Very nice"

Clara E. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Knowledge and honesty"

Monica F. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Friendly service. Nice showroom"

Beverly G. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were just very helpful and nice"

Jane G. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the carpets"

Chris J. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were accommodating"

Carol K. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The attitude and the willingness. They also listened"

Margo L. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They showed up on time and did the job quickly. Very well done"

Mary L. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personable, kept me informed on what was going on as far as the order "

Terry M. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very helpful and showed us what they had"

Steve M. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Prompt and they do real clean work and they're affordable"

Marva M. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owners, they're very honest and accommodating"

Gini M. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was well done, prompt and the price was good"

Merle P. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Not one thing in particular, everything was great. Pat showed us the different kinds of carpeting available, took the time with us, came out to the house and gave us advice. She was very helpful. The installers were so conscientious."

Cathy R. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Pat, she was great, the lady that put it all together for us"

Ruth R. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came to the home with samples, everything, it was very good"

Sandra R. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've used them before, that's why I went back to them"

Mary R. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was happy with the work, I was really very pleased"

Donna S. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"On time, clean, neat, left me a note, all the installers left me a note if there was anything I wasn't satisfied with to call them"

Al S. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were great"

Karen S. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It's good quality installations and good quality product"

Alice S. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I guess the job was okay and they were here when they said "

Margarita T. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service was excellent"

Pat W. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Just very personal, very professional, easy to work with"

Benton W. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people that we worked with, and the quality of the work they did"

Alyce W. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The man who is the manager there had good taste in matching the furniture"

Karen W. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Timely, enjoyed the decorator, installer was neat and efficient"

J. L. W. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We are very picky here and they passed our test"

Carol W. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everybody bent over backwards to help you out"

Pat W. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the person I was dealing with, we had a good rapport"

Mary W. Verified Murison's FlooringAMERICA Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was so long ago, they were very friendly, like a family-oriented agency, quality all around"

Juanita L. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They've done a lot of work for me. I've been very happy with them. They even upholstered a chair."

"They are very friendly, cooperative, and easy to work with."

Judy B. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are fairly priced."

"The price was the cheapest I found."

Vicki P. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are honest and really responsible. They always check back to make sure I'm satisfied."

Carrie A. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their craftsmanship and the worker was really fastidious. They were flexible with scheduling."

Donna P. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The installation was fabulous. Ed was very helpful with choosing the floor covering. It was great. I would totally recommend them to anyone."

Hedda A. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The range of choices"

Leah V. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We were on a really tight schedule and they totally accommodated us. The estimator who came out was really good. They cleaned up really well. It was a great experience. We've referred them to several people. We're planning on having them do more work for us."

Victoria D. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their personal attention and interest in the order, even though it was not a big one"

Dave B. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Good showroom"

Janice A. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The communication"

Kay B. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked everything about them."

Karen F. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a good job."

Kathy S. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They came when they said they were going to come. The floor looks nice. I thought they were very professional."

Clifford T. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a good job, they were anxious to please and went the extra mile. They were very good about working with us."

Phil W. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They had the right products for us."

Jennifer L. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Flexibility with respect to product options"

Roxanne P. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Pat was excellent."

Nancy L. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were helpful and polite."

Jenny J. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We have used them for carpeting and wood flooring a few times, and they did a good job."

Linda K. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very helpful."

Dave J. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They have great selection and also the quality of the work is good."

Alice S. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their recommendations about the carpeting; they finished the job when they promised."

Donald F. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're small and provide individual service"

Carol W. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're friendly, quality of the work is excellent"

Sandra B. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"That it's not a big company, it's more personal"

Janice F. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Full service that we got"

Ann B. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of the installation"

Rebecca C. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The product"

Zel D. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The personal touch"

Shawn E. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their willingness to help"

Sarah E. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Local. Close to home"

Nancy F. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The representative that came to my house was very helpful"

Mike F. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The way they serve customers"

Candise Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time and they did a great installation"

Gayle G. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were the one's who had what I wanted"

Kelly H. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very helpful in choosing the right color match for the room"

Mary K. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the lady that came out"

Consuelo L. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The agent came out to my house and made some good suggestions"

David M. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The treatment at the store and they did what they said they were going to once they were here"

Angie M. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were courteous, very prompt, took care of everything"

Stan M. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I don't know, just a pretty good company to deal with"

Kris M. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We've used them a couple of times, they're fine"

Joann R. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were persistent and got the job done the way we wanted it"

Helen R. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It was just fine"

Kathryn S. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Courteous"

Harriet S. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did okay for me, they're expensive and that's what I would tell people if I recommended them"

Bill S. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Service was very good and the price was good"

Dorothy Y. Verified Murison's FlooringAMERICA Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their attention to our needs, they were very much concerned that we were satisfied"

Lee H. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They do good work and they make sure they write everything on the estimate. They get it all in writing."

"I thought the quality was good."

Marilyn R. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"We've used him four times and we are considering using him a fifth time, so that pretty much says it all."

"We like Ed. We can get the products elsewhere, but we like his low-key approach. We don't feel pressured and he has a good variety of products. "

Paul B. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:No
Q3 & Q4:

"I don"

"The floor was nice. I loved the floor. It was very good quality."

Paul C. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I look for bids constantly and he returns them quickly."

Loreen G. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Price and quality"

Matt K. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were prompt."

Cynthia S. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got here quickly and all of the boards were in pretty good condition."

Virginia M. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I have used them before in other situations and I was happy with the work they did."

Gini M. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Ed, the owner, is always accommodating."

Sue C. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The salesman was good. "

Faye C. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did it when they said they would do it, and completed the job on time."

Travis L. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The guy running the shop is easy to get along with."

Elena M. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked their honesty and I liked their presentation, I just liked the whole thing. They are competitively priced. They answered all my questions right away."

Wayne M. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the girl that I worked with."

Lisa B. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their willingness to come to our house initially, and take the time to find out what we wanted"

Linda B. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He did an efficient job."

Pamela C. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are polite, friendly, and responsive."

Elizabeth E. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were prompt."

Molly L. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The experience picking out the carpets in the store. They were very friendly."

Debby B. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did a good job. The whole thing was done quickly"

Victoria C. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Efficient and on schedule"

Melinda C. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I don't know"

Virginia H. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they would do"

Kara J. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They took time to help and explain"

Kim M. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Trustworthy and fair"

Jill S. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The installers were very friendly and clean"

David S. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They knew their stuff"

Laurel S. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I don't recall us having any problems with them"

Shannon V. Verified Murison's FlooringAMERICA Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"That was a long time ago, but I guess the product and the installers did a great job"

Kathleen F. Verified Murison's FlooringAMERICA Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They have a good selection of flooring options."

Victoria C. Verified Murison's FlooringAMERICA Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The salesperson was very responsive"

James C. Verified Murison's FlooringAMERICA Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The salesperson was very attentive, and she made sure we had everything we wanted. "

Andrea K. Verified Murison's FlooringAMERICA Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"They had the brand I wanted."

John B. Verified Murison's FlooringAMERICA Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The owner was responsive"

Shella G. Verified Murison's FlooringAMERICA Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:

"Be aware of what is involved in the installation process."

"The salesperson was okay and the floor looks real nice. They offered a pretty good variety of flooring."

Sue A. Verified Murison's FlooringAMERICA Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:

"The quality of the flooring"

"They had a lot of products in the showroom."

Dana K. Verified Murison's FlooringAMERICA Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"They were very personable when I had a problem"

Alan L. Verified Murison's FlooringAMERICA Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They did okay. I don't have anything to compare it to"

Murali M. Verified Murison's FlooringAMERICA Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"The knowledge of the product"

Sue R. Verified Murison's FlooringAMERICA Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:

"There were a couple of issues."

"They are close to our house, so we were able to look at the products."

Tom T. Verified Murison's FlooringAMERICA Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:

"I didn't think the installer was good. He did a poor job and I had to do stuff afterwards. He wasn't very courteous."

"They have a good product for a competitive price."

Kelly F. Verified Murison's FlooringAMERICA Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"In the beginning, they were prompt with placing the order."

John O. Verified Murison's FlooringAMERICA Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"They were really good in the past."

Christina V. Verified Murison's FlooringAMERICA Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"The quality of the materials"

Peggy Sue C. Verified Murison's FlooringAMERICA Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"They were nice, and they did a good job with the carpet."

Lynn W. Verified Murison's FlooringAMERICA Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"I got just what I expected."

Ida P. Verified Murison's FlooringAMERICA Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"The aluminum installer was very good"

Russell S. Verified Murison's FlooringAMERICA Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"Can't reply"

Cathy T. Verified Murison's FlooringAMERICA Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"That was a long time ago and it was a poor experience. I like the fabrics, I got drapes"

Joan D. Verified Murison's FlooringAMERICA Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"The installer was nice. He did a good job on my carpet."

Joanne O. Verified Murison's FlooringAMERICA Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"We liked the guy we talked to. He was very helpful."

Edmond L. Verified Murison's FlooringAMERICA Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"Some of the workers are very nice."

Paul L. Verified Murison's FlooringAMERICA Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"I liked the way they laid the carpets."

Manny P. Verified Murison's FlooringAMERICA Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"Nothing in particular"

Allyson V. Verified Murison's FlooringAMERICA Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"I liked the salesman the most."

Curtis W. Verified Murison's FlooringAMERICA Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:"Nothing much"

Patty K. Verified Murison's FlooringAMERICA Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:"I liked Katy."

Edward L. Verified Murison's FlooringAMERICA Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:"I don't know"

Adrienna W. Verified Murison's FlooringAMERICA Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:"I was very dissatisfied. I let it go because of my health, I was too sick to fight it, the service that is"

Kevin D. Verified Murison's FlooringAMERICA Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"There was a gentleman that I dealt with afterwards who was very helpful. "

Haifa G. Verified Murison's FlooringAMERICA Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"Nothing"

Hugh C. Verified Murison's FlooringAMERICA Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"Nothing. The carpet is okay"