Mr. Roofing, Inc.

Mr. Roofing, Inc.: Average 9.3 out of 10 based on 150 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Alfred C. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, and they finished the job properly. I got on the roof and checked it. It was a beautiful job. They were clean. They took out the garbage. It was just perfect."

Andy S. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did exactly what they said they would do, they told me how much it was going to be, and they did it in a very timely fashion."

Calvin L. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"For the most part, everything they did turned out nicely. They explained everything to me. Their employees were very friendly."

Claudia C. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The gentlemen were very prompt when they came. They examined my roof and told me what was wrong. The estimate was very reasonable compared to the other estimates I received, and the leak is gone."

Dave B. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were excellent. We were very satisfied with them. They were very efficient, and they explained everything. They were prompt, clean, and they worked with us. They made sure we were pleased and that everything was to our satisfaction. "

Diane B. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He spoke clearly, and he covered all of the bases. He was punctual and courteous. His workers were neat. The job was done very satisfactory. I just think that it's really hard to find a really good roofer, but I was very happy with them."

Matt M. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The people are pleasant, and they did a very nice job. So far so good, no leaks or problems."

Joe G. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their attitude and the quality of their work. I've used them twice now, and both times I dealt with Carlos directly. He's a good, straightforward businessman."

John S. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time, they did the work, and they checked everything out after the fact."

Lou S. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used them before, and I was confident that everything would be taken care of and it was. They did good work. They were timely and very responsive. Also, now that it's been raining hard, I've had no leaks or problems with my roof. This is the first time I've been able to say that in a long time."

Louise H. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"That they took care of our property for the most part"

Lynne M. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the sales guy. Like everybody I was involved with, he seemed really happy to be working there. He knew roofing, but he wasn't high pressure but very down to earth. The manager and his crew were wonderful. They were efficient and down to earth. They weren't blasting load music. They were very focused. They weren't cursing, and they seemed genuinely happy to be working. They worked hard to make sure I was happy. They were just a great mix of people who really seemed to care about what they were doing."

Marie B. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Not only was his work very good, but he had a wonderful personality. He was very helpful and so were all of his employees."

Mary G. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very upfront with everything. They came when they were supposed to, they did what they were supposed to do, and they got it all fixed on schedule. I had used them before to do my gutters. They were easy to deal with, and they did a great job."

Patricia C. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think the new roof is great. They were prompt, and they did a great job. I really liked Carlos and all of his guys."

Regina E. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their thoroughness and their attention to detail. They have a unique approach to roofing compared to other companies I've dealt with. They are very customer driven, and I really like that."

Sharon S. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very good. They did everything that we asked. They were very thorough, efficient, and they cleaned up. They were great to work with."

Steve F. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used them three or four times now. They are prompt. They all seem to know exactly what they are doing, and they give you options. They are easy to work with, no fuss no muss."

Alan S. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Carlos was upfront. He knew exactly what the problem was and he made it work through the rainy season."

Betty M. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were always on time. They did a good job."

Danny S. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"You've got to pay for a good job and a good job is what they did."

Ed B. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought they were very nice. They helped us through the process with the Foster City Board. Everyone was on time."

Frank S. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was prompt, he did what he said he would do, and he was very good at cleaning up."

John D. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very open with us. They gave us the right information at the right time."

Joseph T. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I was absolutely satisfied with the roof. They did a great job. I'll recommend them to anyone who asks."

Judie W. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very responsive and courteous. They try to resolve everything that can be resolved."

Ken S. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very attentive. They called right back when I tried to get a hold of them. They did a follow-up to check up on us and they sent us a 'Welcome to the Family' letter. We were very satisfied with them."

Linda S. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything they said they would do. They arrived on time."

Lynda W. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was genuinely concerned about everything and wanted to deal with it immediately. The work was excellent."

Paul M. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job. We have used them twice. The first time was just to repair some leaks. The second time we had them replace the roof. They did an excellent job both times."

Sonia O. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I received service as soon as I called them."

Susan S. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, thorough, nice, and easy to talk to. Their quote was the highest, but I chose them anyways. They were the only company that took pictures of the roof and showed us the problems. "

Al E. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional and they did a very good job. They cleaned up after themselves. I was really happy with their work. It was one of the better jobs that I've had done."

Aldo D. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very honest and reasonably priced. If I had any problems, they took care of them. I was happy with them. I have used them five times."

Anita H. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The workers that were here were very nice. The guy in charge, Carlos, was good. There was a little hole, but they came right back and fixed it immediately. They were very good."

Anthony N. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They cleaned up well after the job."

Arnold P. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It seemed like they did a good job."

Art F. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their response time, and they were open, fair, and willing to come after hours. They helped us out when we were in a pinch. They did a great job."

Bill G. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their attention to detail, they are pretty darn good."

Bob S. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Each time I called, they called me right back. They're not only the best roofing company I've worked with, but they're the best company that I've ever used. I had an extra request with the job. They did it perfectly."

Carl S. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are hardworking people."

Cecilia T. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was really honest and he did a good job."

Chuck P. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I found them to be very professional. They covered all of the bases. The supervisor of the job would come and explain what they were going to do and when they would finish. They cleaned up. Everything was covered. There were no surprises."

Constance A. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast and very polite. They did everything very well. I love my roof."

David C. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seemed to be reliable. They showed up when they said they would and they did the work as promised."

Dennis C. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, very quick, and the job was completed ahead of schedule. When they came to meet with us, they were prepared with paperwork, statistics, and samples. They had different options for us to choose from. They were also very prompt with their responses. They were very good. I am happy to refer them to anyone."

Eduardo C. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient. The project was finished by the promised date. "

Edward A. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time. They delivered what they were contracted for with no glitches. The work was good. I seldom make this high of a recommendation for a company."

Frank C. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast and very neat. They did their work very well. There were no problems. They didn"

Frank M. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the way they do business. They are prompt, they do a good job, and they always clean everything up. They are very professional."

Gaetano N. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is a nice guy. I had a good relationship with him."

Gale Y. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their professionalism. They spent a lot of time explaining things upfront. They explained their services and their pricing. They included how they would get to the cost and how the materials affected cost. They were very clean in terms of the work that was done. They hauled everything away."

Gino P. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were courteous, they did a good job, and they talked to me."

Helen J. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism, and they cleaned up afterwards. I liked the way they presented what needed to be done."

Herbert K. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time and the price was right. They were very good."

Ignacio B. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quickness of their service"

James H. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast and they did a good job."

James S. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I am a professor of engineering at Stanford. They are very knowledgeable about construction. They were able to do a roof on a very complicated system."

Janet F. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They stuck to their time frame. They said it would be one week and it was. They were also clean. They picked up all of their garbage and stuff. We shopped around, but they were the nicest."

Jay H. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Responsiveness, we had some things that we weren't happy with, but they came back and fixed them quickly."

Jim M. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They had reasonable costs. They were very efficient at doing the job. I was completely satisfied with the service. In fact, I still have their business card here."

Jim P. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything"

Jim S. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were good workers and they did a good job."

Joe Q. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"His professionalism, his experience, and the quality of the work that he provides, I think I have recommended him to everybody in San Mateo County."

Joe S. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got in and did the work quickly. They did what they said they were going to do."

Joel N. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was very smooth. Everything was fine. Sometimes, you get some bad apples, especially in this industry. I liked their communication, effort, and scheduling. They took care of my needs. It was great that they needed very little instruction from me onsite. They did the job well. I was one hundred percent satisfied. It was great."

John W. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The work that they did and how quickly they did it"

Johna M. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They worked hard and they finished on time. Also, they stayed within the budget. They were really good at communicating. If I sent him an email, he responded immediately, or as close to immediately as I needed."

Jose I. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They gave me a good idea of what to expect. They went over the details of what kind of materials they were going to use, what it was going to cost, what it was going to take to get the job done, and when they were going to show up. They pretty much stuck to what they said they would do."

Juan L. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They cleaned everyday. They started when they said they were going to. They were fantastic."

Katie T. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their extreme thoroughness in their presentation, they followed through. They did a partial repair. When they left, I saw some nails that were sticking out of the roof. I phoned them and they came out right away. They apologized and took care of them. Also, everyone was courteous. There wasn't a person in their group who wasn"

Kevin C. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Pretty much everything, they were pretty good."

Larry C. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything that they said they were going to do and they did it well."

Margaret W. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything that they said they were going to do. They were very efficient and very professional. I liked the way that the estimate was done. He told me when I would get the estimate and he explained everything really well. The person who came made sure I understood what he was doing. He even gave notices to my neighbors to let them know he was working on my house. He also checked in with me everyday. I thought they did a great job."

Mario V. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very courteous and very helpful."

Martin S. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They said what they were going to do and there were no problems. They did it. I liked that the owner took care of things himself."

Martin H. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Efficiency, and they got the job done. They were on top of their game."

Mary C. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The work they did and the price, they did a good job."

Melchor M. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were nice and they communicated. They invited me up to the roof so that I could see what they were doing. They did a good job."

Mr. S. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The person that came out was very professional. He was very thorough in explaining everything. His price was very competitive and he was very pleasant."

Mr. Z. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were all cordial, including the workers. Their customer service and their workers were excellent. There is not much more to say. The person that came over to do the estimate stopped the leaking. They did a temporary repair before they did the roof job. Everything went well and smoothly."

Napoleon P. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very clear about what was being done. Everything was cleaned up afterwards and they did a really good job."

Pat F. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were enthusiastic about doing a good job."

Patricia A. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very responsible in terms of the quality of their work, their workmanship, and being on time from the beginning of the project to the end of the project."

Phyllis M. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough. They had all of the papers, licenses, and everything. I thought they did pretty well."

Rachel G. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"If they do something wrong, they come back to fix it at no charge."

Ransom M. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were timely. They did their work in an organized fashion. They were very clean and tidy throughout the process. I liked the fact that they cleaned up everything so well that you couldn"

Ray S. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do for the price they said they would, without a lot of fuss and muss. They made sure the job was done correctly. If something needed to be done that wasn't in the contract, but made their job more accurate, they did it. "

Romeo A. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When I called them, they came on time. They responded to my call right away, even though it was during bad weather conditions. I couldn't have asked for more as far as service."

Ronald S. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were clean and professional. There were delays, but they made accommodations for the inconvenience. The crew was very professional. I had complete access to the supervisor. I had his cell phone number and I could call him anytime. Anytime there was a crew, they would show me or inform me of what they were going to do. They would get my approval beforehand. They gave me alternative options with other types of materials that I could use that saved me a lot of money. I thought they were pretty good."

Samuel P. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The communication and the work they do, they are fast. Carlos' communication is good. He explains everything. I am happy with the work that they do."

Sonia O. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He comes to show me what they are going to do and tells me when the work will be done."

Stella P. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work and their attention to detail, I liked the gentleman who came out to talk to us very much. He was a very sweet marketing person. At the very end, I had something that wasn't done quite right. They didn't understand my instructions. They came right back out to do it. I was really pleased with them."

Terry J. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism, their customer service, and their ability to communicate well with me, they did the house next door. I was out the day they were doing the estimate and there was a letter left on my door step. The letter told me that they were doing some work next door, and if there was anything they could do to protect my house to let them know. That told me right away that they cared about the neighborhood. I had some patchwork I wanted them to do. Their service was great. The president of the company came over and asked if I had any questions. Their foreman kept me abreast of the project daily. Every time I dealt with any level of authority or anyone with a position, they left me their card. They were professional across the board."

Timmy D. Verified Mr. Roofing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick, they did an excellent job, and they told me when they were doing it. They completed the job. Everything went really well."

Bill K. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did everything they said they would do, and I think they did a little bit extra. The people I talked to were knowledgeable. They were good guys, they spoke to me clearly, and they gave me what I wanted."

Grace N. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, they got the job done, and their follow-up was wonderful. "

Carlos C. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were upfront, professional, and they did a great job. The crew was really professional and they did professional work."

Emily W. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The fact that we were able to rectify the problems without any real hassle"

Eric L. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very responsible, they followed up on their work, and they were good guys to work with."

Gary L. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very professional and knowledgeable. They did what they said they would do."

Harlan W. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were always very responsive."

Joseph W. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked their attitude and that they explained everything upfront."

Margaret B. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I really liked the way that they handled all aspects of their business. I have used them a few times. I have never found anything dissatisfying about them, but if I did, I know they would do everything in their power to make it better."

Alfredo C. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I was happy with the roof. There were no problems. "

Bill G. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were on time when they came for the estimate and when they came to do the work. They were professional and courteous. They answered my questions and had good technical detail."

Bruce H. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked how quickly they came out and got it done."

Charles L. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very professional. Their work was up to standard."

C.L. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very cordial and on time. They did their job. "

F.C. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came on time and they did the presentation well."

Regina C. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were easy to deal with."

Helen S. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They performed their work pretty well. They were pretty fast."

Joseph D. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"If you are not satisfied, they will come and do the job again. They are conscientious. Some tiles blew off the roof, but they came back and fixed them. They did a good job for me."

Linda B. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They cleaned up every night and they were on time. There were no loud radios and there was no hollering or yelling. They were very good."

Michael K. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were diligent, especially the foreman. If I was dissatisfied with anything, he told me to make sure to call him."

Michael S. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and they explained what they were doing. They did any other maintenance items that needed to be done after the installation. My wife and I were satisfied with their work."

Mr. O. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The first guy that came out was really great. The roof was great. The price and the quality were really good."

Peter D. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their explanation of what was available before the project started and what was available in the choices that we had"

Rita S. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Attention to detail, they explained things and answered all of our questions. They photographed some bad items that they found along the way and showed them to us. They provided a good definition and explanation of the choices that we had in comparison to other companies. We had a very good impression about this company. They did everything on time and with no delays."

Robert B. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like their integrity. They do an excellent job. They stand by their work. If there is a problem, they take care of it right away. They have an excellent warranty."

Roxanne C. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Professionalism, they really worked. They didn"

Agnes V. Verified Mr. Roofing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He was thorough. If I called him, he would respond within ten or fifteen minutes."

James A. Verified Mr. Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I thought they did everything that was expected of them. I was happy with them."

Owen B. Verified Mr. Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like Carlos. He's honest. I like his personality. They do good work."

Yvette M. Verified Mr. Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did the work pretty quickly. I thought they did a good job."

Laura J. Verified Mr. Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very pleasant. The roof doesn't leak."

Marion K. Verified Mr. Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They presented their roofing service very well. They were very good at explaining the work that was going to be done. They did what they said they would do."

Peter D. Verified Mr. Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seemed efficient."

Abraham L. Verified Mr. Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a good job."

Debbie F. Verified Mr. Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came and did the job right away."

Diane S. Verified Mr. Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their communication, they explained everything. I received pictures of what was going to be done. If I had any questions, they answered them."

G.E. Verified Mr. Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were efficient and very thorough."

Jay P. Verified Mr. Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very straightforward and very quick. They did what they said they would do on time."

John R. Verified Mr. Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Good presentation, efficiency, and they had a loan program. They came to the house and they had good presentation materials prepared. They walked us through the project."

Mr. E. Verified Mr. Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The materials that they use and the type of work that they do, having been their customer before, I have a history of good service experiences. "

Mrs. D. Verified Mr. Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt and very courteous. I thought they did a very good job. They cleaned up after themselves."

Natalie K. Verified Mr. Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very professional. They completed the job in a timely fashion for a good price."

Pat S. Verified Mr. Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the personal service. He came out himself. Every time I called, he responded. It was very nice. When his men came out, he always had a foreman that would ring the doorbell and tell me what they were going to do. They were just nice people. The previous service they did for us was even better. It was a '10' in terms of satisfaction."

Paul M. Verified Mr. Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The guy who came and actually did my repairs seemed really knowledgeable. He set me at ease knowing that he was going to do a good job. He made up for the guy who did my quote. The guy that did my repairs is what would bring me back to do service with them."

Robert D. Verified Mr. Roofing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They cleaned up pretty well."

Rachel H. Verified Mr. Roofing, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They seemed like a fairly decent, local company. I thought the quality of their work was pretty good."

David T. Verified Mr. Roofing, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The salesman was very clear in his presentation."

Mr. B. Verified Mr. Roofing, Inc. Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"They finished the job."

Mr. L. Verified Mr. Roofing, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They kept me informed about when they would be able to do the job."

Elizabeth S. Verified Mr. Roofing, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They cleaned up well."

Jeff P. Verified Mr. Roofing, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They were quick and clean. The roof is fine."

Kristie B. Verified Mr. Roofing, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They got it done quickly."

Rosa C. Verified Mr. Roofing, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"I don't know what to say."

Frank K. Verified Mr. Roofing, Inc. Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"With the first job, they explained what needed to be done. That was good. They completed the first job well."

William E. Verified Mr. Roofing, Inc. Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"They did a good job, as far as the application and installation. They came back and worked on some finishing problems. The salesman was knowledgeable and a good talker."

Mr. Roofing, Inc.

Company Philosophy

Comparative Summary

Map

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified^® Video Profile

Company Capabilities Table

Photo & Video Gallery

Survey Responses For

Mr. Roofing, Inc.

Mr. Roofing, Inc.

Company Philosophy

Comparative Summary

Map

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified® Video Profile

Company Capabilities Table

Photo & Video Gallery

Survey Responses For

Mr. Roofing, Inc.

Diamond Certified^® Video Profile