DIAMOND CERTIFIED COMPANY REPORT
Los Gatos Roofing
Los Gatos Roofing provides residential reroofing and roof repair services for clients in Santa Clara, Santa Cruz, Southern San Mateo, Alameda and Contra Costa Counties. The company can work on most roof systems and has special expertise in composition shingles, wood shakes and shingles, and concrete and clay tiles. It also installs attic insulation and ventilation systems.
The owners of Los Gatos Roofing have more than 80 years of combined experience in the roofing industry, and they say their expertise guarantees every one of their projects is completed correctly and on-time. Rather than letting one manufacturer dictate what it sells and installs, the company considers each customer’s needs, both aesthetic and budgetary, then identifies construction nuances in the client’s house and neighborhood before settling on the best product.
Los Gatos Roofing’s factory-trained and certified installers follow stringent safety procedures to ensure each job meets the firm’s high standards for excellence. The company also holds the distinction of being named one of the top roofing companies in the United States by Roofing Contractor magazine.
Company Philosophy
“We treat each customer honestly and fairly, from the first estimate to the completion of the job. We’re committed to growing our business, adapting to industry changes and offering the highest quality craftsmanship available. Our goal is to be an organization that develops excellent roofing technicians and services from the ground up, and we’re dedicated to offering our customers the results of our hard work.”
Serving Santa Clara, Santa Cruz, Southern San Mateo, Alamda and Contra Costa Counties
Residential Re-Roofing
Roofing Repairs
Wood Shingles
Bellaforte
Boral Tile
Certainteed
Eagle
GAF/ELK
Owens Corning
US Tile
Comparative Summary
Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for roofing companies that have earned the prestigious Diamond Certified award. For Los Gatos Roofing, the key to achieving and maintaining customer satisfaction is providing a single point of contact for every project—a journeyman roofer who is responsible for the completion of each...
Frequently Asked Questions
Q: When can you start my roofing project?
A: "That depends on the time of year. We’ll be honest with you—if we can’t start your job soon, we’ll put you on a waiting list. Then we’ll try to schedule the project so it fits your plans and avoids any big events or family vacations."
Q: Are there any extra costs once you start my roofing project?
A: "We’re very upfront about extra costs. Typically, we only charge extra if we find termite or dry rot damage, because that requires us to tear off the roof and inspect the deck."
Q: How long will my roofing project take to complete?
A: "It depends on the scope of the work, but we’ll provide you with a detailed schedule at the beginning of the project and do our best to follow it."
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Industry Info
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Green roofing services can simultaneously reduce your energy bills and help the environment.
Most industries are changing to meet customer demands for Greener products and services, and the roofing industry is no exception. “It’s challenging to be Green in this industry, specifically because ‘Green’ isn’t clearly defined for roofers, but...
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Findings based on statistically reliable research from 325 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance
Customer Loyalty
98%
n = 325
Diamond Certified Qualification
Based on 325 customer surveys, we declare
Los Gatos Roofing
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 744
Continuously qualified since September 2005.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
Cathy C. Verified Customer Name
"As I remember there were no problems whatsoever. They did everything professionally and totally met our expectations. It is a high quality roof. It looks attractive and turned out very well."
Research conducted by American Ratings Corporation. Ratings Methodology
Photo & Video Gallery
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Survey Responses For
Los Gatos Roofing
Los Gatos Roofing: based on 325 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Cathy C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"We had our entire house remodeled from top to bottom and used many contractors. Los Gatos Roofing was highly recommended. They are a good company. "
"As I remember there were no problems whatsoever. They did everything professionally and totally met our expectations. It is a high quality roof. It looks attractive and turned out very well."Christine M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were an excellent value for the money spent. They did exactly as they promised, and it looks great. I recommended them to a friend who used them to re-roof their house too. We've all been very happy with the quality of their work. "
"I am glad I used them. Their quote was in the middle of the pack. I liked that their quality was excellent, and they completed the job in the time they said it would be completed. Everything was done very professionally throughout the project. I would use them again. "Craig W. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I was very pleased with their services, and I have recommended them to my neighbor also. Their salesman, John Fletcher, was very pleasant to work with. I had a very good experience. I liked that they came in under the estimate. I liked that there were different roofing packages to choose from. They came in, did the work quickly, and cleaned up daily. I was very pleased with the performance of the roofing crew. Everything went smoothly, and the roof turned out great. "
"I liked that the salesman was so personable, helpful, and proactive in overseeing how the project went. The crew did the work professionally. They were very accommodating throughout. The company was very fair and honest in their dealings. We had no problems. "Don H. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I was very satisfied with the quality of the roof that they built. Their work was thorough. They did a complete job, left nothing undone, and their price was competitive. They were just terrific about everything that they did."
"I liked that all the people I dealt with were very nice, helpful, informative, and that they did a good job building my roof."Don R. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Everything was done well and met our needs and expectations. The salesman, Jim, had been a contractor, so I felt very comfortable that he really knew what he was talking about. The roofing crew were good guys that cleaned up every day. Jim was very helpful and really explained things. He answered our questions quite well. I appreciated the warning that when they were roofing the garage debris would fall in, so we knew to remove stuff and to cover things up. I would definitely recommend them to others. It was a very good experience. They built a wonderful high quality roof."
"We liked that the workmen were so good about picking up everything every day and that they did very thorough work. Everything they did was done according to my satisfaction. We know others who have used them, and everyone has been happy with the quality of their work. They know what they are doing. They are professionals. "Elizabeth M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They have great customer service, and they build good quality roofs that look great. They arrived on time, kept to the schedule, and did everything they said they would do. They completed the job when they said they would. We were totally satisfied with how they did the work and the quality of what they built."
"I liked that their work was completed quickly. The project was not strung out, but done very quickly. The roof that they did looks very attractive. The overall appearance of our home is improved because of how nice the new roof looks. We have been very happy with it."Everett K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Originally, we watched them do a roof on the house just down the street from ours, and we were very impressed with how well they did that project. We liked the friendliness of the salesman who did our estimate. He was very helpful, professional, and he answered all of our questions. We liked the thoroughness and quality of the work they did on our roof."
"I liked that they were able to complete the job as promised and delivered the roof in just three days. We were so impressed. "Felix A. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They did a high quality roof and did everything we expected them to do with regard to constructing the roof. They showed up when they were supposed to, did the work, kept to the schedule, and completed the work. The quality of the roof was great. The roof looks good and is solid. We are pleased. "
"I liked their approach to sales. They were helpful, informative, responsive, and honest. Their prices are reasonable. Their roofing crew does the work correctly and are experienced. Everyone is competent, so the quality is in the roof."Georgia S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They have good customer service. They are reliable and competent. They showed up daily and did the work as promised. The finished roof was exactly as promised and how we expected it would look, so we were very pleased and would recommend them."
"I liked that they were right on target with the promised finish date. The fact they worked and completed the job quickly meant our lives, routine, and privacy was not disrupted for very long. The job they did was very good."Guy M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They offer the best deal for the money. They are well known and well thought of in our area. We have used them before and would use them again. They are a very good company. "
"I liked that they were quick, clean, and reasonably priced. They have a winning combination of qualities that they perform consistently to achieve great results. We were very happy with the quality of our new roof."Jack B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very trustworthy, professional, and competent. They utilize very good roofing crews that show up promptly and complete their work in the time they said they would. We had no problems whatsoever and like the beautiful roof that they did."
"I liked that they did the roofing work thoroughly and professionally. They did everything right, just the way they were supposed to. "Jack S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I own a lot of rental properties. This is the 3rd roof I've had them build for me. I wouldn't use anyone else. They are so good at what they do. I know I can rely on them to do a great job every time and for a reasonable price. I like how clean they leave the property too. "
"I like that they built a good looking roof that increased the attractiveness of my property. I like that the salesman showed me things that I could do that would make my roof function better. I had roof ridge vents installed too. I was very pleased with the quality of work this company does. "Joe N. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I liked the roof that they did for us. I was very satisfied with the quality of their work. "
"I liked that I had no problems with them or the work that they did. They did what they were supposed to do and met all of my expectations."Leonard D. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were the best. We would be happy to recommend them to others. They did quality work and everything that they were supposed to do professionally. We were very happy. "
"I really liked their courtesy and that they listened to us. Any problems or concerns we had were taken care of immediately by them. It was a very pleasant experience throughout, and the roof looks beautiful."Matt D. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were very professional. They built a high quality roof for us and delivered everything on time as they said they would. We were satisfied. We had dealt with them before, and they were so nice and straightforward that we decided to use them again."
"We liked that they were friendly and professional. The roof they built for us was fantastic. They are a quality, trustworthy company."Mindy C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I liked them and the roof that they built. I have already recommended them to my neighbor. They are a good company. "
"I did not compare other companies. This was my first roofing experience. I was very satisfied with what they did. I like my new roof a lot."Rich M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Everyone in the company was nice to deal with. They did a good job. We got a new roof, and we are very happy with it."
"I liked the roofing crew that came to do the roofing work. They were friendly, nice to have on our property, and they worked really hard. They did everything they were supposed to do, and they did it well. We had no complaints about anything that they did. "Kathy P. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very cordial, very nice, and as soon as he could, he got it done."
Herman H. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Dave Webber was wonderful. He answered all my questions. We changed our minds a few times on what type of material we wanted to use. He never pressured us and kept answering our questions until we felt good about it. They also cleaned up really well. I looked around for a scrap of roof just to have a sample of it, but I found none after they left, so I called Dave and asked him for one."
Matthew Y. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked working with Dale. He explained everything to us and there were no issues whatsoever."
Erik G. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Customer service, whenever I had to call and ask some questions, my calls were returned. The job was done on schedule. It took the length of time they said."
Lois R. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were quick, efficient, and they did what they said they were going to do. So far, I've got no problems. To be quite honest, it was very good."
Neena R. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were always updating us, letting us know when it was going to be done, how long it was going to take, and they were fast. The other thing I noticed after they left for the day was that they made sure the place was clean. Several times the work had to be postponed because of the rain, but once the weather got better, they were on it and they did it fast. I was impressed."
Rick A. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was the most professional and most organized company I have ever worked with."
Rick N. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are pretty timely, clean, they have good customer service, and they seem to be concerned about ongoing business, so they are professional. I have used them twice already. Now I'm thinking about using them a third time, and this has been within the last six months. "
Roxie B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came out on the date when they said they would, did the whole roof in two days, and I watched other houses in the neighborhood that took two weeks. They cleaned everything up."
Sanjay R. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I was very happy, they were professional, prompt, and they finished the job when they said they were going to. There wasn't anything I was unhappy with."
Cliff D. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job and they were on time."
Diane C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their responsiveness, their service, their capabilities, and their workmanship. There was nothing missing in my experience. It was good."
Ken R. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Transparency, he did exactly what he said he was going to do, the quality of the installation was good, and the crew was very good. I liked the honesty and quality of the work. They did everything as well as I could have expected."
Jack B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Excellent quality, they are excellent, a good organization, they offer prompt service, and they have skilled workers. They are very cooperative people, good quality products too."
Joe F. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I wouldn't use anyone else. First of all, the estimator, Dale, was very professional, he knows his stuff, he is courteous, easy to deal with, competent, honest, and he did not try to sell me something that I didn't need. He did not try to sell me junk to get the deal either. The crew came, and they were unbelievable. There were so many of them. They tore down the old roof, and then I blinked and there was a big roof all set up. They finished a big job in three days. The price was competitive, not the lowest, but very fair. There were some repairs that needed to be done and they could have given me a bunch of nos, but they didn't. Basically, I was treated very fairly and effectively. I was really happy to pay them."
Beverly H. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They showed up on time and they did what they said they would do. What more could I expect? They also cleaned up after themselves. There wasn't any junk left. There was no fuss, no muss."
Debbie L. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The workmen were all very friendly. The manager made a point of talking to me frequently. They noticed something wrong with the gutter and they fixed it before I even noticed. They noticed things that were wrong before I had a chance to even notice them. I thought they were very fair and good."
Dion C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They just had good service and they did a good job. He got back to me in a timely manner. He was very nice."
Ed E. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The job they did, John was good. He came out and gave a competitive bid. He was very responsive to my issues. I feel really good about the roof right now. I was having silver panels come in, and it was a bit of a hairy job. I was really impressed with their speed. They did a good job."
Sheri R. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their work and the way they cleaned up after themselves. They came on time in the morning and it was quick. I liked everything."
John B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt and I trusted them. I liked the owner who came out. I was impressed with their demeanor as well as the work they did."
Kristin B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Cameron was great. He was easy to talk to. It seemed like he knew what he was talking about. He had a good product and he did what he said he was going to do. He got it done quicker than he said he would. We were very happy with how it worked."
Mary K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very neat. They picked up every time."
Mathias K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We liked the person with whom we dealt. We felt he was helpful and very responsive. I liked that he had a blackberry and I could get a hold of him anytime. They were never pushy with us. They re-did our roof."
Nancy W. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The experience and confidence of John who was the one in charge, Ben Sterum made me feel confident that they knew what they were doing. I had been concerned because it was a major project, but he sort of calmed me down."
Nik-Ahe M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very thorough to begin with. They came out and gave me an estimate. The estimator who came out was very knowledgeable about roofing. He discussed the different roofing materials and techniques to choose from. They followed up and did exactly as promised. A couple of issues came up, but they did their best to deal with them. They did the best they could to take care of any issues. I was very pleased with them."
Ron K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They coordinated all of the different processes well. They tore the roof off, ordered the materials, and did the second stage. Everything went very smoothly. They were here when they were supposed to and finished the job when they were supposed to."
Sheryl M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've recommended them to 3 or 4 people. They were on time, within the budget they quoted me, and they cleaned up after themselves. They were very efficient. They also took away all of my debris. They were courteous and very polite. They have a good crew."
Shirley S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were professional, friendly, and kind. I had a change of heart with an old roof antenna. I was going to leave it up, but they went to great pains to take it down. After that, I decided to go with satellite. I was vacillating in the beginning about taking it down, but I figured I'll just leave it up there. They were as sweet as they could be about it. They were wonderful. I am a secretary and I've already recommended them to a couple teachers at my school."
Skip B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Randy's efficiency with running the crew and everything, they were great."
Tina G. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Timeliness, professionalism, and price"
Jean B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The personal attention of the representative, he interacted on a personal level as well as a business basis. As a result, he built confidence within the project. The project was successful. We were really particular with all of our standards, but they met all of our expectations. They did more than the project required."
Charles M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got the work done, and the price was right."
Chester W. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were great people to work with. They were personable, timely, and businesslike. As far as I can tell, they did an excellent job."
Caroline R. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The man who came out was very attentive to each detail."
Jack D. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything, I have no complaints at all."
Jim K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the way they came in and did it. They came to the house and ran us through the whole project. They were very nice and pleasant. They took the pain out of the project. Your assets are your people, and they have great people."
Mike B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Our house is kind of funky and what we wanted was different. They had very good ideas about how to accommodate our specific needs. They were here when they said they were going to be here. They were very good. "
Lygia C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Efficiency, they got the job done quickly. They were the best."
Peter Y. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the work really quickly, and they did a couple of things that I needed done at no extra charge. When we found a little problem, they came back and fixed it right away. "
Richard C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional. They answered all of our questions. They made suggestions as to what might be best, and they helped us pick out our colors. They were very good. They were always on time. The representative that helped us was very nice, good, and personable. He was very good at everything that he did."
Richard W. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The efficiency of their work, they were very productive."
Romy Z. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time and on budget."
Russ F. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The way they came out and gave me the whole estimate, they discussed everything with me. They gave us three or four places to look at so we could see the different types of roofs that were possible, before we decided what kind we wanted. They kept to the start date time frame, and they started within the first week, even though it was the busy season. They cleaned up after themselves. When there was a problem, he showed us the problem and asked us how we wanted it corrected."
Sheri Y. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They finished on time, and we haven't had any problems since."
Julia B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were timely and they did what they said they would do. I liked everything about them."
Katherine L. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, on time, and clean. I just thought they did a good job."
Phyllis L. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very good at interacting with the homeowner. I thought they were very accommodating."
Richard E. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were efficient and neat. They picked up after themselves."
Bruno G. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very prompt about giving me a quote. They did a good job."
Ed B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they would do. They got the job done on time."
Margaret G. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very quick and courteous. I thought they did a good job."
Harlan C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They prepared us well for what was going to happen. They gave us a lot of warning. They kept everything clean. It was a painless experience."
Ignacio M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt and the quality of work was good."
Kaitlin B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were courteous, on time, and very professional."
Marianne H. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were thorough. They showed up on time. The crew was reliable, professional, and knowledgeable. I thought they did a high quality job."
Bob L. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The coordination was great between the work crews. They did a great job."
Michele Z. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We enjoyed the personable people that came out. The salesmen were nice and the workers were very efficient. I thought they did an excellent job."
David S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were efficient and courteous. They just did a great job. "
Bob C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They lived up to all of their commitments in a timely manner."
George N. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The communication and flexibility, everything went smoothly."
Larry C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, courteous, punctual, and professional. They cleaned up after themselves. The roof looks very nice. "
Jack P. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a quick job. They answered all of my questions. I was very satisfied with the job they did."
Bob K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We just liked everything about them. The sales, the clean-up, and the overall job, everything was great. The workmanship was just excellent."
Howard M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are prompt and did a good job."
Susan B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I recommended them to one of our friends. Dave is nice and the rest of the staff is too. They leave everything orderly and neat. They are not cheap but I'd rather pay the price to have peace of mind."
Cynthia G. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of workmanship"
Gary L. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are clean and timely. They are also courteous and do good work. The owner is very polite. "
Jim J. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesman was very good. The workmen did a really good job and they kept to their time schedule. They were a pleasure to work with."
Jody H. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The availability of the guy who worked with us was good. He was also very responsive and e-mailed us. He got all of our questions answered. What was over the top was that they installed a weather vane that we had in our garage for three or four years. They were not there for that purpose, but when I brought it out and showed it to them, they did it for us at no charge. "
Heather J. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the fact that when we had an issue with getting their work truck in our driveway, they were really responsive. They actually sent a replacement crew out the same day. "
James P. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very responsive and straightforward."
Jim H. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they were reliable and they did what they said they were going to do."
Jo B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do a great job. I think Randy is wonderful."
Stan M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job. They were timely and clean."
Kevin C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were good all around. The roof was high quality, they were on time, and professional."
Charles W. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional. They were on time, worked hard, and they were polite. They did everything they said they would when they said they would do it, with no questions asked."
Bruce J. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The installation was done on time."
Dyanne C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the quality of their work."
Karen P. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they were going to do."
Jane H. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they were going to do, and they finished on time."
Steven L. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are efficient and good."
Vickie V. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They responded quickly to the estimate, and they cleaned up well."
Richard S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality was good, and they did everything they said they would."
Conrad C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Dale was very personable, and he treated me like I was his only contact. The whole crew was first rate."
Anne M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did it when they said they would."
Andrea C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have very personable employees. When they tell you that they're going to do something, they do it."
Christine L. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They work fast."
June F. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the people."
Leslie G. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, very professional, and courteous."
Bob B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were great at scheduling, and the quality was great."
Aquline C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"No problems, they got back to us right away, and I liked their salespeople."
Amarjit C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very straightforward. They came out and gave me an estimate within a few minutes and explained everything. I was very impressed with them."
Wilma A. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They explained things very thoroughly."
Ann F. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of their work"
Dan P. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time and finished ahead of time. We were impressed with the gentleman who came out and answered our questions."
Betty M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very quick and thorough."
Roberta C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesman was very friendly, and the quality of work was very good. I'm glad I went with them because we got a couple of different estimates. They just seemed like the right company to use."
Richard P. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their professionalism and promptness."
Robert W. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I had six estimates, but I chose them. I was so pleased that I had them come back out to do some custom work for me."
Artene S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I was so pleased with everything. "
Mike K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I felt that I could trust them."
Darleen A. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt and neat. They were excellent all around."
Eva W. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The price was very reasonable, and the crew was fabulous. "
Alison W. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were knowledgeable, on time, and they worked hard."
James L. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the work"
Jeff W. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were quick, efficient, and respectful."
Wayne O. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their concern and attention to detail"
Denisia C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did everything in a timely fashion, and they cleaned up."
Millie M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Cameron was very professional. He did everything he said he would do, and he called back promptly. "
Mitsue R. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were clean, and they did everything they said they were going to do."
Sandy L. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional and clean."
Stephen R. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The sales representative was very knowledgeable."
Elizabeth R. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They worked and coordinated well with the other contractors. "
Jim H. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do good work."
Ron K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did very good work."
Helena B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on schedule, and they cleaned up afterwards."
P.J J. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their attitude and service."
Ike A. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The crew knew what they were doing, and they got the job done in two days."
Jim G. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everyone really worked hard from start to finish."
Mary H. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their responsiveness."
Conny L. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The workers were amazing."
David B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Responsiveness"
Ron K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The total service they provide is great."
Darell P. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything was great."
Bob M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got the job done quickly. They were really great."
Thomas M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very nice, and they did good work."
Vicki K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional, and they cleaned up everything. The work was excellent."
Kathy T. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They explained their recommendations, and they didn't push more costly materials on us. Also, they were pleasant to deal with, and they did a wonderful job. We were quite satisfied."
M. M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the estimator, and the fact that they were there for me when I needed them. The staff was on time, and they finished the work on time."
Rosa V. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were knowledgeable and very helpful with their questions. I love our new roof. It's very pretty."
Cindy H. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job."
Amy G. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time and responsible."
Cheryl B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, and they cleaned up after themselves."
Bill C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly and efficient. I can't say enough good about them."
Mary S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the good workmanship and the courtesy of the men. Also, the roof looks great, and they did a very good clean up."
Mrs. G. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were hard workers, and they worked very hard so the job wouldn't take too long."
Eugene B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional and reliable. I have confidence in them."
J. S. C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Thorough, good quality work, and the salesman"
Terry B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesperson. And the service were excellent."
Ernie K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They gave me a lot of information, and I liked the service."
Walter J. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're honest."
June S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their service was good, they were polite, and I liked the supervisor."
Kepty A. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people were very professional and personable. Also, they took care of problems that arose."
Kathy K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were conscientious, neat, and they did an excellent job."
Harout Y. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They arrived promptly, and they finished the work on time."
Seta Y. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything was done well, and They came on time."
Molly M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional, and they did a quick job."
Bitsey S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were straightforward, courteous, on time, and there were no surprises."
Steve E. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They worked with me on things that needed to be done, and they did a lot of research for us."
Mark S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were responsible, on time, and the price were competitive."
Steve B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked how quickly they got the job done."
T. S. B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service"
Rudy G. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came out and got the job done without hassles. The work was high quality."
William N. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their work was satisfactory. It looks good, and it was done on time."
Kim V. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everyone was competent and friendly. Also, the service was wonderful, and they cleaned up afterwards. We were very impressed."
Les S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the job in a hurry."
Joseph A. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesman was excellent, the crew was great, and everything was just perfect."
Jim G. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their reputation"
R. D. T. E. S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The estimate was good, and the work was good and clean."
Glenn N. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a very good job. I was thoroughly satisfied."
Alda M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They arrived on time and listened to our instructions. Also they were clean, efficient, and they spoke English."
Ted C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"His prices were competitive, and he finished the job on schedule. After the job was done, we didn't have to call him to come back and fix anything."
James C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The communication was good, and we liked the work."
Robert B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guy in charge was honest and up front. He stuck to the price and kept his word. Also, the work was done in a timely manner."
Jack T. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were easy to talk to, and I felt comfortable with them."
Ron S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional from start to finish. Also, they arrived on time and completed the job on schedule."
Hope W. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They delivered what they promised in accordance with the contract."
Suzanne T. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were professional, communicative, knowledgeable, and I felt confident with the information they gave us. We had great service from them."
Bharat C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The price and the product"
Bruce M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very efficient, and they cleaned up well. Also, the quality of the work was very good."
Julie K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The workmanship and the person who explained the process"
Allen B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The representative who gave me a bid was very professional."
Catherine G. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were professional in all aspects. I would recommend them to others, because they did very good quality work. The roof looks beautiful. They are a very good company. "
"I liked that they were professional and completed the work in the time they said it would take. They kept to the schedule and there were no problems whatsoever. They cleaned up well when they were finished. "Dale B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"We have a rental and in 2011 we used Los Gatos Roofing to roof that home. That was such a good experience that we decided to go with them again to roof our new home too. The salesman, Dave Weber, worked really well with us. He was really an asset to the company. He answered all of our questions and concerns. We were happy with the performance of the company, crew, and the quality of the roof that they built. "
"My husband liked their attention to detail. They are such a professional company. They met all of our expectations. We had confidence going into it that there would be no problems about anything, and they did not disappoint us. It was great. "Joe B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are nice professional people who do a good job. We had no problems or disappointments. They built a high quality roof, and we were satisfied. Their salesman was personable, professional, and helpful. They made it into a pretty simple process for us. It was very affordable. "
"I was happy with the quality of the roof that was constructed, the process of hiring them to do the construction project, and how it went. They did everything they said they would do. Everything went as expected. "Zoe W. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are a good company. They did a good roof. I was happy. My friends liked the roof that they built too. The roof is pretty and strong. It does not leak. They did a good job. "
"They were very helpful. They gave good advice. I was happy with this company. I would call them again."Lynn F. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They did the roofing work responsibly. They were very professional about everything during the project. We had no complaints because nothing was lacking. They were very thorough in their work, and the quality of their work was very nice. We've been very happy with the way the roof turned out."
"I liked how professional and responsive this company was. They have good customer service before, during, and after the project is completed. They are easy to get hold of, easy to work with, and it was a good experience."Michael S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"My experience was good. They build a nice roof. They were responsive. They worked very cleanly and picked up daily when they were done. They arrived promptly and were professional in all the ways we expected them to be."
"I liked that the roofing work was done quickly and efficiently. We had no problems or surprises. It was high quality work, and it looks great. "Joe M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time and the roof looks very good. I think the quality of the workmanship was good."
Karen A. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I know Randy Brown. They are very accommodating, pretty thorough, and they seem to have good products and good workers. I just think they are very reputable. You feel that they are not going out of business tomorrow, so you can call them back if you have any problems in the future."
Karen Z. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, they kept the work site clean, and their pricing was reasonable."
Keith H. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very good service, there was a person onsite the whole time during the job, and the quote was actually very competitive. Everything went very smoothly."
Keith N. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The estimate was accurate, they told me all the things that I needed to know, they were on time, and they did everything they said they'd do."
Michael M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were professional and on time."
Phyllis W. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The person walked me through the steps and gave me information on what was going to happen. They were able to complete the work in the time that they promised. They responded to the questions that I had very satisfactorily and they provided me with a list of homes they had done so we could have a better idea. "
Paulina H. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were recommended by another company because they were Diamond Certified. Los Gatos Roofing's people were really nice."
Dorothy S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job."
John S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job, good quality work."
Adam C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were willing to work with what we needed. They started on time, and they finished on time."
Chuck C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came when they said they would, and they got the job done."
David B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They took care of everything, and we didn't have any problems."
Dinesh C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt. They completed their work by the promised date. I was happy with what they did."
Lilly H. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Our contact person did an excellent job from start to finish. He was very professional and the workers were too. They seemed to know what they were doing. Everything went like clockwork."
Mary B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did quality and outstanding work. They were very professional, and they cleaned up after themselves. If there was any interaction between us, they were responsive. They would give me intelligent answers. If there was a problem, they'd go out of their way to rectify it."
Margaret B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought they were very professional. They came out, did the job, and finished it on time. One of the reasons I hired them was because they don't use subcontractors. They use their own employees. I wouldn't have to worry about liens on my house if something were to go wrong on the job, and the subcontractor decided to sue me. Also, I liked that they had been in business for a number of years."
Teresa W. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We were having solar panels put on, so they had to do some extra work for that. They did a really good job with them. Also, we had dry rot, and they were able to replace the section, rather than replacing the whole piece of plywood. We were very satisfied with them."
Dennis Y. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They provided me with good service."
Richard S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a quick, accurate job."
Larry S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Chris answered all of my questions. I thought it was a great service."
Jim F. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are straightforward."
Satya N. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional. The guys told me exactly what would happen and gave me options. I felt very comfortable working with them. There were no surprises."
Curtis N. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality and the speed "
Jean K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they were going to do when they said they were going to it."
Carl V. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They performed the way they said they would and there were no hidden costs."
Michael C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The selection of colors and roof types. They came on time."
Natasha S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were fast, and the quality was good."
Susan K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are quick and clean-up after themselves every day."
Mr. F. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time and very neat. They didn"
Jim H. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The price, the estimate, and the fact that they cleaned up after themselves."
Martin M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job, they cleaned up well, and the quality was good."
Eleonor B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did good work. I was very satisfied."
Michael D. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the job quickly and efficiently. "
Mary M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Efficiency"
Carol S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The job was done in a timely manner, and the roof turned out beautifully."
Bertel C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quick service"
Bob M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They worked long and hard to get the roof finished before the rainy season."
Karla E. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of work"
Ed T. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, and they had good service."
Peter W. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did exactly what they said they were going to do."
Gary G. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job."
Dave B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got everything done promptly."
Rich S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were quick, and they worked well with our contractor. Also they recommended materials for our hot tub."
John D. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did very good work. I am very satisfied with them."
Karen L. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The job was done quickly, and the workmanship was great. We had no problems."
Mercedes A. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were easy to work with, and if there was ever a problem, they came out and fixed it. We were happy with their service."
Lai V. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the way they deal with the project, and they stayed on schedule."
Marion M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, and they did a good job."
Stan K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the owner, and they gave me a referral fee when I recommended them to other people."
Q. H. C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, professional, and they did good work."
Linda Z. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality and how they did the work"
Susan D. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Professional, on time, and clean"
Toni B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The product was good, and the salesman was responsive to our needs. Also, they were tidy, and the roof looks beautiful."
Shelley E. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They showed up when they said they would, and they did the work in the promised time frame. They also gave me the addresses of different homes with different styles of roofing so I could check the colors and decide which one I liked best."
Carl K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was quick, clean, and efficient."
Michael C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their efficiency, speed, and they did the job very well."
Nancy F. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Although they were not the least expensive, their prices were still reasonable. Also, Dale was very nice to work with."
Helen R. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly, and they did a good job."
Patricia D. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were professional, quick, pleasant, and they cleaned up well. "
Kimberly R. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their responsiveness. I had a problem seven months after the work was done, but they came out immediately and fixed it."
Anne P. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They responded promptly, and they explained everything to me."
Bill J. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the estimator. He knew what he was talking about, and he was able to answer all my questions about how the roof would work."
Robert B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came out and got the job done in the time that they said they would."
A. A. S. I. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the workmanship, the materials, and the first-rate people who work there"
Susan E. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were careful with my plants."
J. P. W. C. . Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salespeople are responsive, the workers are timely, and the work is good."
Ann K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked working with Dale. He was very personable, and he took care of any problem."
Claddagh C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like Randy."
Harvey F. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We like the job that they did."
Eva W. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their hands-on approach, and they were in and out very quickly. Also, they fixed some damaged areas in our roof."
Christine E. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were here promptly, and they worked the whole day. The work was well done."
Lorine M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They responded to my concerns when I had a problem."
Joan D. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their quality work; their punctuality; their commitment; their cleanliness, and the price"
James S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are professional, and they do thorough work. The salesman was very responsive, helpful, and really good about answering my questions and explaining how the project would go. I chose to do business with this company, because they were Diamond Certified in part, but also because of how nice and easy it was to do business with them due in part to the responsiveness of the salesman, their representative. It was a very good experience, and they built a really great roof. "
"I really liked the interaction I had with the salesman overseeing the work and the quality of the roof that they built. "Paul J. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Los Gatos Roofing gave us time to pick out what we really wanted, and they certainly did the job professionally. The roofing work that they did was very fast and efficient. We really liked them, how they worked, and how nice the roof looked when they were done. We were very satisfied. "
"We liked everything that Los Gatos Roofing company did. They performed well in every phase of the work they did for us and the results. The new roof is high quality. "Tage W. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Professional service"
Wayne O. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Just pretty easy to deal with and they did not require a lot of my time."
Brian G. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their sales service was very good. Their sales knowledge was good, friendly, and personable. I didn't feel like the guy was trying to sell me a bid of goods. He actually told me what they could do and what they couldn't do. Their actual work and follow-through were very good. The work crew was friendly, quick, clean, and very professional."
Helen W. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They showed up on time when they did the job. Our roof doesn't leak."
Sheela L. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were efficient. They did the job on time. They did a good job. I have used them twice already."
Wei-ti W. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The work they do is pretty satisfactory. They don't rush while they're on the job, as other companies do. They were pretty focused on our roof."
Fred E. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The whole thing, we got what we thought we were getting."
Suba K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very professional and very nice to deal with."
Laura K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they would do. They minimized the damage around the house."
David O. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The roof is very durable. We just love the roof. We're very satisfied with the job they did."
Shobha M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were there on time and cleaned up. I was pretty happy with them."
Donna W. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did exactly what they said they would do and did an excellent job. I also like they estimated for dry rot, just in case."
Roxana G. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were efficient, on time and cleaned up after themselves."
Gayle T. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were professional and efficient doing the installation. Randy came out and walked around the job quite a bit."
Ellen D. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were timely and knowledgeable."
Nirmala B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very responsive, and they had good follow through."
Dorothea J. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job, and they were very efficient."
Carol S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got the job done, and the price was right"
George P. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got it done on time and took care of my problems."
Costa C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came out when I called them. I think they are a pretty good company."
Angela C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They responded very well, and the whole project went smoothly."
Dan H. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job on the roof."
Fran K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They showed up when they said they would."
Maureen A. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, and they did a fairly decent job. We were happy with their work."
Greg L. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The estimator Bob was really great and honest."
Mary K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:No
Q3 & Q4:"They came out when they said they would and finished on schedule."
Joe M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked that they are a local company, and that the boss worked alongside of the employees. They did an outstanding job, and the roof looks great. Also, the price was right."
Carol M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the work on schedule, and I liked the results."
Dave C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had a good crew."
Gerald R. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what we asked, the service was good, and they cleaned up afterwards. They were also polite."
Bonnie H. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guy who did the measurements was very personable. They got the work done quickly and cleaned up the mess."
Mrs. D. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The roofers were very experienced, courteous, efficient, and clean. They made feel confident in their work."
Wes B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seemed very knowledgeable about roofs."
Kurt G. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, and they did the job very quickly."
Aubrey H. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did it professionally, and they had a good gutter person."
Lori L. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guy who came out and gave us the estimate"
Haekyung K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The workmen were good."
Zaydoon J. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"John Scott's attitude is very good. He feels confident about his work, he tries to be professional, and he does quality work."
Pratap P. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The thing I like is that he usually comes out and looks at the roof. He looks at the whole roof. He also gives me information that others don't. I was satisfied with their workmanship. "
B. T. B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are reliable. They do what they say they are going to do."
Raghu N. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came over right away when there was a problem, they were very responsive."
Albert F. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They finished it quickly."
Kenny Y. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Professional and responsive"
C. C. C. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do things in a timely manner."
Kathleen M. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very conscientious and timely."
Miranda T. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They completed the work, and that makes a difference."
Melanie A. Verified Los Gatos Roofing Customer Name
Q1:
Q2:No
Q3 & Q4:"They seemed professional, and we haven't had any problems."
Brian B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service was fine. Everything was completed when they said it would be."
Gaylan K. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the salesman. The workers were well mannered."
Sophia D. Verified Los Gatos Roofing Customer Name
Q1:
Q2:No
Q3 & Q4:"The work was okay."
Jim S. Verified Los Gatos Roofing Customer Name
Q1:
Q2:No
Q3 & Q4:"They were timely, and they kept to a timely schedule."
Rose P. Verified Los Gatos Roofing Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The roof looks good."
Ed B. Verified Los Gatos Roofing Customer Name
Q1:
Q2:No
Q3 & Q4:"The man who came out to set up the job was very good."
